Host/Hostess
il y a 6 jours
East Norwich
Job DescriptionDescription: Pine Hollow Club is seeking friendly, organized, and welcoming Hosts/Hostesses to join our Food & Beverage team for the upcoming club season. If you enjoy creating a great first impression, staying organized in a fast-paced environment, and being part of a supportive team, we would love to meet you. Our hosts play a key role in setting the tone for the member experience. This position is responsible for greeting members and guests, managing reservations and seating, and ensuring smooth flow throughout the dining areas. This is a great opportunity for individuals who are personable, detail-oriented, and enjoy working in a hospitality-driven environment. What You’ll Do As a Host/Hostess, you will help create a warm, organized, and welcoming experience from the moment members arrive. Member Experience • Greet members and guests warmly and professionally upon arrival, • Manage reservations and waitlists with accuracy and attention to detail, • Escort members and guests to tables and provide menus, • Manage the flow of the dining room to ensure efficient and balanced seating, • Communicate clearly with servers and managers regarding table status and guest needs, • Answer phone calls and assist with reservations and general inquiries, • Maintain cleanliness and organization of the host stand and entrance area, • Work closely with service staff and management to ensure a smooth dining experience, • Support the team during busy service periods and special events, • Friendly, professional, and polished demeanor, • Strong communication and interpersonal skills, • Highly organized with strong attention to detail, • Ability to multitask and stay composed in a fast-paced environment, • Team-oriented with a positive attitude, • Seasonal employment April through November, • Flexible availability including evenings, weekends, and holidays Because of the seasonal nature of the role, this position is not eligible for paid time off or company benefits. Why Work at Pine Hollow Club? • Beautiful club environment, • Supportive and professional team culture, • Opportunity to build hospitality and customer service skills, • Work with members who value strong service and relationshipsRequirements: