Host/Hostess
hace 16 horas
Northport
Job DescriptionBenefits: • Employee discounts, • Free food & snacks, • Opportunity for advancement, • Training & development Host / Hostess Upscale Restaurant & Hotel Dining The Northport Hotel & Restaurant is seeking polished, professional, and hospitality-driven Hosts/Hostesses to join our front-of-house team. As the first and last point of contact for our guests, this position plays a vital role in delivering the exceptional dining experience for which our restaurant is known. We are seeking individuals who possess a genuine passion for hospitality, thrive in a fast-paced environment, and understand the importance of creating memorable guest experiences through warmth, professionalism, and attention to detail. This position offers the opportunity to work in a sophisticated dining environment alongside a dedicated team committed to excellence in service. Key Responsibilities • Greet and welcome guests with warmth, professionalism, and genuine hospitality., • Manage reservations, guest seating, and waitlists utilizing OpenTable and other reservation systems., • Escort guests to their tables while ensuring a seamless and personalized arrival experience., • Provide accurate wait times and effectively communicate reservation policies., • Answer telephone inquiries professionally and assist guests with reservations, dining information, and special requests., • Coordinate closely with managers, servers, and support staff to maintain efficient table flow and maximize guest satisfaction., • Anticipate guest needs and assist in resolving concerns with professionalism and discretion., • Maintain the cleanliness, organization, and presentation of the host stand, entrance, and reception areas., • Uphold the restaurant's standards of service, appearance, and guest relations at all times., • Support additional front-of-house operations as needed to ensure an exceptional dining experience.Qualifications, • Must be 18 years of age or older., • Previous experience in an upscale or fine dining restaurant environment is required., • Strong communication, interpersonal, and guest service skills., • Professional, polished, and well-groomed appearance., • Ability to remain calm, organized, and efficient in a high-volume environment., • Exceptional attention to detail and commitment to hospitality excellence., • Strong multitasking and problem-solving abilities., • Dependable, punctual, and team-oriented., • Weekend, evening, and holiday availability required., • Experience with OpenTable or similar reservation platforms is preferred.What We Offer, • Opportunity to work in one of Long Island's premier boutique hotel and dining destinations., • Professional and supportive team environment., • Growth and advancement opportunities within the organization., • Competitive compensation based on experience.If you are passionate about hospitality and enjoy creating exceptional guest experiences, we invite you to apply and become part of The Northport Hotel team.