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Job DescriptionSr Transmission Ops NERC Compliance Specialist PSEG is not offering visa sponsorship for this position. Job Summary:The Transmission Operations NERC Compliance Specialist will manage Transmission Operations compliance with NERC Operating and Planning standards that apply to LIPA's NERC functional registrations, for which Transmission Operations is responsible. This includes review of updated and new standards for applicability. Evaluation of these standards to determine necessary changes to Transmission Operations policies and procedures to comply. Develop and update reliability standard audit worksheets (RSAW) for NERC audits, act as subject matter expert (SME) where applicable. Develop and manage internal controls to ensure compliance and compliance related tasks are performed. Represent LIPA on various NYISO working groups. Coordinate with other SME's as necessary if Transmission Operations input is needed on RSAWs. Review and respond if necessary to NERC Alerts. Perform various compliance related notifications, (Department of Energy, NERC, NPCC). Job Responsibilities: • Review proposed new or updated NERC Standards and/or NERC alerts. Provide feedback/recommendations to Compliance group. Review finalized new and updated standards for impacts to Transmission Operations Procedures., • Develop or update Transmission Operations Policies and procedures to comply with standards. Travel within service territory in field as required to support this effort., • Maintain evidence in support of NERC Reliability standards., • Maintain, develop and update Reliability audit standard worksheets. Review with Compliance., • Represent LIPA on NYISO Transmission operations Working Group including but not limited to NYISO Transmission Operator Working Group, NYISO System Operator Advisory Subcommittee, and NYISO Operating Committee. Attend in person/remote meetings at NYISO or adjacent TO's as needed., • Perform compliance related tasks, (Protection Memo review, Annual Verification of need for external NON-BES facilities, Annual Generator Fuels and emissions report download and provide to operators, Seasonal Ratings Review, communications compliance audits and review of processes., • Develop review and monitoring of internal controls to maintain compliance with applicable NERC standards., • Provide updates as supporting Subject Matter Expert (SME) and coordinate with other SME's for RSAW updates. Job Specific Qualifications: • Bachelors Degree in Engineering or related field with 5 years relevant work experience, candidates without a degree must have a minimum of 8 years of relevant work experience., • Relevant work experience should include a combination of NERC reliability and Transmission control center experience or equivalent., • Knowledge and understanding of the NERC rules, regulations, and policies, as related to reliability., • Knowledge and understanding of the operation of a Transmission control center., • Understanding of wind, solar, and storage design fundamentals and associated risks to the bulk electric system, • Excellent writing and analytical skills., • Proven ability to communicate effectively with internal and external stakeholders and to work collaboratively across an organization to identify issues and create solutions., • NERC Transmission Operator or Reliability Coordinator certification expected to be obtained within 6 months., • Valid US Driver's License required to travel to conduct site visits within PSEGLI service territory. Attend in person/remote meetings at NYISO or adjacent TO's as needed. Desired: • NERC Transmission Operator Certification., • NERC compliance experience., • Good grasp of industry processes and existing business regulations., • Data visualization and presentation skills., • Experience working in the electric utility industry. Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company. For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result. If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company. PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. PSEGLI is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Billing & Collections Coordinator East Meadow, NY | Full-Time | In Office | Salary Based on Experience We are looking for a hardworking and dependable Billing & Collections Coordinator to join our team. The right candidate should have at least 3 years of experience with No-Fault, Workers' Compensation, and Commercial Insurance billing. Experience with Durable Medical Equipment (DME) is preferred. Applicants must live within 25 miles of East Meadow, NY. RESPONSIBILITIES • Review patient accounts to make sure information is correct before billing., • Verify insurance, policy and claim information, billing addresses, and patient eligibility., • Handle charge entry, payment posting, collections, and accounts receivable (A/R)., • Follow up with insurance companies on unpaid, denied, or underpaid claims., • Handle prior authorizations, denials, corrections, and reconsiderations., • Communicate with doctors' offices, attorneys, insurance companies, and patients., • Work with defense attorneys and insurance adjusters on settlements and payment arrangements., • Track accounts sent to arbitration or litigation., • Identify notes or documents that need corrections and send them to the Manager for review., • Post payments and report declined charges to management., • Run weekly and monthly billing reports and learn our billing software., • Protect patient information and follow HIPAA rules., • Help with other billing projects and office duties when needed. SKILLS & EXPERIENCE • At least 3 years of No-Fault, Workers' Compensation, and Commercial billing experience., • Knowledge of Workers' Compensation forms and guidelines, including C-4s and MG-2s., • Understanding of EOBs, CPT codes, and ICD-10 codes., • Knowledge of the Workers' Compensation appeals process., • Experience with Commercial/HMO insurance, Medicare, and Medicaid., • Knowledge of legal documents and insurance-related claims., • Strong attention to detail and ability to manage several tasks at once., • Good written and verbal communication skills., • Comfortable working independently with strong computer skills, including Microsoft Office., • Strong problem-solving and follow-up skills., • Persistent and willing to keep working on a claim until an issue is resolved. WHAT WE OFFER We offer a professional and supportive work environment, strong management support, and employee benefits. Position: Full-Time Schedule: In Office Only - This is not a remote position Schedule: Monday to Friday 8:30am - 4:30pm Summer Fridays: 8:30pm - 4pm Education: High school or equivalent (Preferred) • We are only seeking in person applicants, no remote applicants. Thank you

Job Description The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe. We are seeking a Director of Study Operations will lead research operations, ensuring all aspects of study conduct are performed according to START standards, regulatory standards, and with highest quality patient care. This role provides direction and oversight to the Clinical Research Coordinator, Data Coordinator and Medical Records teams with a high degree of autonomy. The Director, Study Operations collaborates closely with the Director, Nursing and Shared Services teams to support overall clinic operations, Study Acquisition / Activation and Quality Assurance activities. In addition, this role will provide direction for: department processes, training, employee recruitment, retention, and supervision for their areas of responsibility. The annual base salary for this remote role is $135,000-145,000 . However, base pay may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience. Work Schedule: M-F 8:00AM-5:00PM Location: START Long Island Essential Responsibilities: • Provide effective, proactive leadership to Clinical Research Coordinator team, Data Coordination team and Medical Records to ensure quality care delivery and ability to meet site specific key performance indicators., • Provide effective training and demonstrate competency of staff and management team for respective job roles., • Ensure timely and effective data management and communication with monitors and auditors, full compliance with GCP, and training documentation for all data management staff. Uphold all SOPs, including their review and revision as described in the Global QMS program., • Support study acquisition and activation functions in collaboration with global shared services team to meet START goals for speedy study start up and network-wide study acquisition functions, including facilitating protocol review meetings and overseeing accurate data collection and documentation in Veeva and any other required systems., • Ensure departments are using efficient, effective processes and systems to support patient care workflows and compliant care delivery in the context of clinical research protocols., • Use continuous process improvement techniques to proactively identify and address areas of improvement for the good of the patients, team members and the organization as a whole., • Review all incoming protocols for feasibility with respect to clinical research operations, specifically research coordinator teams., • Ensure effective inter-departmental interaction and communication with other support departments including regulatory, quality, site development, pharmacy and finance to ensure successful care delivery and compliance with all federal, GCP and regulatory agency requirements., • Support effective use and implementation of CTMS system, EHR system, and other necessary software to ensure appropriate and accurate documentation and data capture in the departments of responsibility., • Collaborate with other department leaders to proactively identify and address areas for process improvement., • Collaborate with Director, Nursing to lead site operations and act as a change agent for strategic project efforts both at the local level and regionally., • Other duties may be assigned at any time. Required Education and Experience: • Provide effective, proactive leadership to Clinical Research Coordinator team, Data Coordination team and Medical Records to ensure quality care delivery and ability to meet site specific key performance indicators., • Provide effective training and demonstrate competency of staff and management team for respective job roles., • Ensure timely and effective data management and communication with monitors and auditors, full compliance with GCP, and training documentation for all data management staff. Uphold all SOPs, including their review and revision as described in the Global QMS program., • Support study acquisition and activation functions in collaboration with global shared services team to meet START goals for speedy study start up and network-wide study acquisition functions, including facilitating protocol review meetings and overseeing accurate data collection and documentation in Veeva and any other required systems., • Ensure departments are using efficient, effective processes and systems to support patient care workflows and compliant care delivery in the context of clinical research protocols., • Use continuous process improvement techniques to proactively identify and address areas of improvement for the good of the patients, team members and the organization as a whole., • Review all incoming protocols for feasibility with respect to clinical research operations, specifically research coordinator teams., • Ensure effective inter-departmental interaction and communication with other support departments including regulatory, quality, site development, pharmacy and finance to ensure successful care delivery and compliance with all federal, GCP and regulatory agency requirements., • Support effective use and implementation of CTMS system, EHR system, and other necessary software to ensure appropriate and accurate documentation and data capture in the departments of responsibility., • Collaborate with other department leaders to proactively identify and address areas for process improvement., • Collaborate with Director, Nursing to lead site operations and act as a change agent for strategic project efforts both at the local level and regionally., • Other duties may be assigned at any time. Preferred Education and Experience: • Master's degree in health administration, nursing or other related field, • BLS/ACLS Best-in-Class Benefits and Perks We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally: • 401(k) retirement savings plan with employer match, • Eligibility for an annual performance bonus, based on role and company results, • Generous paid time off and paid holidays, • Comprehensive medical, dental, and vision coverage and optional insurance options, • Company paid life and disability insurance for added financial protection, • Employee Assistance Program (EAP) providing confidential, no ‑cost support for you and your family from day one, • Flexible FSA and HSA plans to support your financial wellness, • Commitment to a supportive environment that values balance, wellbeing, and flexibility, • We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation. More About START START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”. Learn more at STARTresearch.com. Ready to be part of a team changing the future of cancer treatment? Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Why this job is different from the other assistant jobs you’re looking at Most assistant jobs are about the calendar and the inbox, and that is where they stay. This one starts there and grows into real projects. SMR Collectibles is a fast growing sports card and memorabilia business, and the owner and senior team are carrying more than they should. Deals, vendor follow-ups, customer questions, show logistics, listing projects and a dozen small tasks pile up every day, and right now they compete with the work that actually grows the business. We are hiring the person who takes those off their plate, keeps them organized, and gets things finished. You will work directly with the owner. You will know what is going on across the whole business. And as you prove you can run things, you will be handed bigger things to run. What you will actually do • Keep the owner’s Monday.com boards accurate and current, including creating tasks from conversations, chasing updates from the team and flagging anything overdue before it becomes a problem, • Triage the owner’s email, texts and marketplace messages, draft replies for approval, and make sure nothing important gets buried, • Manage the calendar, including scheduling calls with sellers, appointments with vendors and internal check-ins, and protect the owner’s time, • Take delegated projects from start to finish, such as researching a vendor, organizing a show trip, pulling together a report, following up on a grading submission or coordinating a collection pickup, • Coordinate travel and logistics for buying trips and national shows, • Keep shared documents, records and files organized so anyone on the team can find what they need, • Handle purchasing and supply orders, expense tracking and basic bookkeeping handoffs to our accountant, • Follow up with customers, consignors and sellers on the owner’s behalf with clear, professional communication, • Notice what keeps falling through the cracks and propose a system to fix it Where this goes Your first few months are about learning how the business runs, who does what, and what the owner needs off his desk first. You will be building the systems for keeping everything tracked, and you will be doing a lot of following up. From there you take on larger projects with less oversight, and you start owning pieces of the operation outright, such as the show calendar or vendor management. Pay moves with that. The people who want it can grow toward an operations or office management role, and we will have that conversation honestly when you get there. You will do well here if • You are the most organized person your friends know, and you get real satisfaction from a clean board and an empty inbox, • You write clearly and professionally, and you can match your tone to the person on the other end, • You follow up without being asked, and you close loops rather than leaving them open, • You are comfortable with Monday.com, Google Workspace, spreadsheets and learning new software fast, and you use tools like ChatGPT or Claude to draft, summarize and organize when they save time, • You can hold a lot of moving pieces in your head and stay calm when three of them move at once, • You have some interest in sports or collectibles, or you are happy to learn enough to talk about them This is probably not the right fit if • You want remote or hybrid. This role is on-site in Amityville because the owner and the team are here, • You want to be told exactly what to do each day. You will get direction on priorities, and then you will be expected to run with them, • You prefer a role with clear edges. This one touches everything, which is the point What we need from you • 2 or more years in an administrative, executive assistant, office coordinator or project coordinator role, • Proven ability to manage someone else’s priorities, calendar and communication, • Strong written communication and attention to detail, • Comfort with Monday.com or a similar project management tool, or the ability to learn it quickly, • Discretion, because you will see deal terms, financials and customer information, • Reliable transportation to our Amityville location, • 18 or older and legally authorized to work in the United States, • High school diploma required, with an associate’s or bachelor’s degree a plus Experience in a small business, e-commerce, collectibles or a role supporting an owner directly is a real plus. We care much more about whether you get things done than about where you learned to do it. Compensation and benefits $22 to $30 per hour. Where you start depends on how much of this you have done before, and it moves up as you take on more and the owner’s day gets shorter because of you. 401(k) with company matching, paid time off, and a flexible schedule around our show calendar. How to apply Fill out our application at https://form.jotform.com/262535666677169 . It takes about ten minutes. We read every one and we will get back to you within a week either way.

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Mental Health Patient Coordinator coordinates all appointments with providers for patients, referring physicians, and facilities across multiple states. In addition, the Patient Engagement Specialist communicates key information to patients and staff members including insurance coverage, financial responsibilities, and date/time of appointments. Compensation range: $50,000 Benefits eligible! Must be bilingual Spanish Speaking. Schedule: (three different schedule options available until each one is filled) Mondays - Fridays 11:00am - 7:00pm EST Mondays - Fridays 12:00pm - 8:00pm EST Mondays - Fridays 1:00pm - 9:00pm EST Description • Provide warm, friendly, and excellent customer service through all interactions with patients, referral sources and staff members., • Communicate directly with patients to schedule, re-schedule and/or cancel their initial and subsequent appointment requests accurately by following practice scheduling protocols and tools., • Provide accurate and courteous information regarding our services to physicians and other callers., • Respond effectively and promptly to all patient, provider, and team member requests., • Maintain/Update patient information and working knowledge of insurance protocols., • Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits., • Provides information to the patient and/or guarantors regarding their benefits and financial obligations., • Handle billing inquiries, collect any out of pocket (deductibles, copays, etc), and process payments accurately., • Explain insurance coverage and financial responsibility to patients in clear language., • Communicate when insurance issues arise (inactive coverage, referral needed, etc.), • Work with billing teams to correct coverage issues., • Maintain insurance panels., • Obtain approval for schedule changes or cancellations as appropriate., • Meet specified goals and objectives assigned by management., • Escalate any problems that may arise to management., • Complete other duties as assigned or identified based on patient needs., • Ability to adhere to quality and productivity standards. Qualifications • Experience with insurance eligibility., • Bilingual Spanish required., • Bachelor’s degree preferred., • Attention to detail a requirement., • Strong organizational skills., • Ability to multi-task and prioritize., • Ability to work well with others in a team driven environment. Compensation Role Dependent The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications. EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or a related field.

Patient Service / Remote] - Anywhere in U.Competitive Compensation / Comprehensive Employee Benefits Package - As a Patient Access Coordinator at Access Health, you will: Manage and oversee all patient access activities including scheduling, registration, and insurance verification; Ensure accuracy

Entry-Level Theme Park Experience Coordinator Create Magical Experiences for Guests. Are you passionate about theme parks and creating unforgettable experiences for guests? We are seeking an enthusiastic Entry-Level Theme Park Experience Coordinator to join our team.

Medical Records / Remote] - Anywhere in U.Competitive Pay / Medical-Dental-Vision / Matching 401(k) / PTO / Paid parental leave / Tuition assistance / Loan repayment / Paid training / Professional development - As a Health Information Coordinator at Newport Healthcare, you will: Manage and organize

Medical Office / Remote] - Anywhere in U. Health insurance / Retirement plans with employer match / Paid time off / Professional support - As a Operations Coordinator at Matrix Medical Network, you will: Manage daily communication between internal teams and external partners to ensure seamless workf

Customer Support / Remote] - Anywhere in U.Up to $50,000-yr / Flexible Schedule / Superior Employee Benefits Package - As a Customer Service Coordinator at Next Level Performance, you will: Communicate with clients to address their inquiries and resolve any issues that may arise; Provide exceptional

Optum NY/NJ is seeking a Population Health Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Schedule: 40-hour work week. Monday - Friday 8am - 5:00pm EST. (May be able to work from home as well as onsite the schedule will be determined by the hiring manager upon hire) Location: 1 Dakota Drive, Lake Success, NY 11042 If you live near Lake Success, NY, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. • Contacts patients for the purpose of achieving established outreach program goals. This may include contacting patients via telephone, email and/or direct mailings to stress the clinical importance of receiving their recommended lab work and attending their medical appointments, • At the request of a Clinician, may place lab order and/or schedule appointments in electronic medical record system, • Generates reports using Healthy Planet Registry in Epic EMR to identify patients who require additional labs to be ordered as well as identifying patients who are over-due for labs, • Consults with clinicians to determine required population reports and/or patient lists for analysis and outreach, • Communicates and collaborates with care coordination staff to optimize patient care, and supports patient care plans by assisting with linkages to, coordination of, and monitoring identified service needs, • Recognizes and reports data inconsistencies, gaps in performance, and opportunities to improve results to appropriate personnel, • Review daily, weekly, and monthly HEDIS/STAR gap reports, registries, and dashboards to identify open care gaps, • Prioritize outreach based on measure impact, audit risk, and payer timelines, • Work measures across preventive care, chronic disease management, medication adherence, and wellness visits, • Conduct proactive outreach to members via phone, patient portal, and mail to close open HEDIS/STAR gaps, • Educate patients on the importance of preventive screenings, chronic condition follow-ups, and medication adherence, • Address social, logistical, or access-related barriers to care and escalate concerns when needed, • Deliver outreach using scripts and workflows aligned to payer and regulatory requirements, • Schedule appointments directly with primary care providers and specialists to close quality measure gaps, • Coordinate lab testing, imaging, and referrals required for measure compliance, • Ensure appointments are scheduled within payer-required or measure-specific timeframes, • Perform follow-up outreach for missed or rescheduled appointments, • Ensure accurate and timely documentation in the EHR to support HEDIS abstraction and CMS STAR reporting, • Verify completion of services and confirm correct coding, diagnosis capture, and measure specific requirements, • Flag documentation issues or discrepancies for clinical reviews to prevent measure fallout, • Update care gap status and outreach outcomes in quality tracking tools, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 1+ years of experience in healthcare operations, quality improvement, population health, or care coordination. Direct experience working with HEDIS, STAR measures, or value-based care programs, • 1+ years of computer proficiency experience to include Microsoft office (specifically excel worksheets), • Ability to be remote and work independently, • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI), • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service, • Reside within commutable distance of 1 Dakota Drive, Lake Success, NY 11042, • Proficient with data manipulation including the ability to develop spreadsheets, build data tables and extract data, • Knowledge of preventive care and chronic disease guidelines, • Proficiency with electronic medical record systems, • Knowledge and understanding of medical terminology, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description Role Overview We are seeking an Accounts Receivable & Service Coordinator to support a unique combination of accounts receivable, collections, and service coordination responsibilities within a fast-paced HVAC service management environment. The primary focus of this role is Accounts Receivable, including invoice queue processing, payment application, and collections support. The position also serves as a backup resource for Customer Service during periods of high volume and participates in a rotating evening/weekend coverage schedule, when Customer Service responsibilities become the primary focus. Key Responsibilities Accounts Receivable & Payment Processing • Manage the invoicing queue, transferring invoice-ready service data from our service management system into Sage 300., • Review and process service information including:, • Service call numbers, • Client and site information, • Charge details, • Other invoice-related data, • Apply customer payments and complete related cash application tasks., • Identify missing information or discrepancies and coordinate with internal teams to resolve them., • Maintain accuracy while processing a steady volume of transactions. Collections & Client Account Support • Perform collections activities for both our national service management company and an affiliated local HVAC service company., • Contact customers by phone and email regarding outstanding balances and payment status., • Provide requested supporting documentation, including invoice copies and related service information., • Maintain consistent and professional follow-up on open items., • Build productive working relationships with customers' Accounts Payable teams., • Assist with resolving routine invoice and payment questions. Customer Service & Service Coordination Provide backup support to our Customer Service team as needed, including: • Receiving and triaging incoming HVAC service requests., • Entering and updating service information in our service management system., • Dispatching service calls to assigned HVAC contractors., • Confirming contractor acceptance of assigned calls., • Assisting technicians who call to check out from completed service visits., • Escalating service issues or exceptions when appropriate. Schedule & Rotation Regular Schedule • Full-time, on-site, 40 hours per week, • Regular schedule: 8 a.m.–5 p.m. or 9 a.m.–6 p.m. Evening & Weekend Coverage Employees participate in a rotating remote coverage schedule approximately three times per month. Evening Rotation • Typically 1:00 p.m.–10:00 p.m., • Customer Service becomes the primary responsibility from approximately 6:00–10:00 p.m. Weekend Rotation • One full Saturday or Sunday shift, typically, • 8 a.m.–5 p.m., • 9 a.m.–6 p.m., or, • 1p.m.–10 p.m., • Customer Service is the primary responsibility throughout the weekend shift. Rotating coverage generally replaces a portion of the employee's regular weekly schedule. Overtime may occasionally be available based on workload and employee interest. What We Need Required • Strong professional verbal and written communication, • Excellent organization and follow-through, • High level of attention to detail and accuracy, • Comfortable learning and working across multiple software systems, • Ability to shift effectively between administrative, accounting-related, and customer-facing responsibilities Preferred, but Not Required • Experience in a fast-paced administrative, operations, billing, customer service, or similar environment, • Exposure to:, • Accounts receivable, • Billing, • Payment processing (not POS), • Collections, • Basic comfort with Microsoft Excel, including routine data entry and basic calculations Sage 300 experience is not required. We are willing to train the right candidate on the accounting processes and systems used in this position. Ideal Candidate This role is best suited for someone who is: • Organized and able to keep track of multiple open items, • Responsive and consistent about following through, • Professional when communicating with customers and internal teams, • Adaptable when priorities change throughout the day, • Comfortable balancing detailed administrative work with occasional real-time customer service needs, • Able to work independently while knowing when to escalate an issue The right person does not need to come from a traditional accounting background. A candidate with strong communication, organization, customer service, and follow-up skills can be successful in this role with training. \nCompany Description We are a service company in business for over approximately 60 years. We are a service company in business for over approximately 60 years.