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Job Description WHY VITALIEF? Vitalief is a trusted partner working at the intersection of Sites, Sponsors, and CROs across the research and clinical trials landscape. By blending deep subject matter expertise with strong business acumen, we deliver consulting (both operational and strategic) and Functional Service Provider (FSP) solutions that empower organizations to do more with less, streamlining operations, reducing costs, and accelerating breakthroughs that ultimately benefit patients. We are seeking a talented and enthusiastic Senior Clinical Research Coordinator to join our exceptional team (as full-time, fully benefited Vitalief employee) to support our mission and our clients’ mission to impact and save lives. Reasons to work for Vitalief: • You can actively contribute to our clients’ mission of advancing scientific discoveries that have the potential to change patients' lives for the better., • Our PEOPLE FIRST culture prioritizes personal and professional growth for all Vitalief employees., • We give everyone a seat at the table – we encourage innovation., • Life/work balance that includes 20 PTO (Paid Time Off) days plus 9 paid Holidays annually., • Other benefits include Company paid life insurance and short / long term disability coverage; 401K retirement program; Robust healthcare plans to choose from.Salary Range: $70,000 - $80,000 - based on experience level. Work Location: New Brunswick, NJ. Four (4) days on-site and one (1) day remote on a weekly basis. Responsibilities: • Under supervision of clinical research leadership staff, the medical staff, and in collaboration with research nurse staff, performs protocol-specific tasks including patient screening, ordering tests, collecting specimens and study documentation of patient reported responses, relative to various Phase 1 Oncology trials., • Serves as a liaison (Communicating effectively) between the organization, investigators, members of the research team (i.e., physicians, nurses, hospital, and laboratory staff), and the research sponsors – to ensure that services are coordinated and delivered to patients in a timely manner., • Maintains research record (e.g., patient consent, eligibility, Case Report Forms (CRF), registration confirmation, corresponding source documents, etc.) for all patients enrolled in Oncology trials., • Participates in site preparation for trials including protocol feasibility, preliminary study budget, startup meeting preparation, training staff, and preparation of IRB applications and preparation of regulatory documents, study documents and forms., • Schedules and conducts trial visits by informing patients and coordinating procedures per protocol., • Assesses and triages study patients appropriately for serious/unexpected adverse events (SAE), reports and records adverse events according to all applicable regulation and study protocol., • Assists patients in understanding their diagnosis, treatment options, and the resources available including educating eligible patients about appropriate clinical research studies and technologies.Required Skills:, • Bachelor’s Degree required., • Minimum of 2 or more years of experience in clinical research as a Clinical Research Coordinator, with experience in patient recruiting/screening/consenting/retention; activation; regulatory compliance, data management, and ensuring Serious Adverse Events (SAEs) are completed and reported within reporting deadlines outlined in the protocol., • Oncology clinical research experience is a huge plus., • Phase 1 clinical research experience is a plus., • Strong working knowledge of current Code of Federal Regulation and Good Clinical Practice guidelines., • Compassionate personality and ability to interact with patients in a clear and confident manner., • Ability to work on several trials concurrently – can demonstrate versatility, “can do” attitude, and possess strong organizational, time management and prioritization skills., • Ability to work collaboratively with all team members (i.e., physicians, nurses, hospital, and laboratory staff) to ensure that services are coordinated and delivered to patients in a timely manner., • Needs to be communicative and responsive and know when to escalate and communicate issues to management., • Capable of independent decision-making, and able to thrive in a fast-paced environment working on multiple clinical trials concurrently., • Must have strong Microsoft Office skills., • Any exposure to EPIC (Electronic Health Records system) and/or OnCore (Clinical Trials Management System) is a plus. PHYSICAL DEMANDS: Standing, sitting, walking, visual perception, talking and hearing. Lifting up to 20lbs. IMPORTANT NOTE: Vitalief partners with clients such as major medical centers and academic institutions that often requires all on-site resources such as prospective Vitalief consultants to be inoculated annually for Influenza and successfully pass a Mantoux Tuberculin Skin Test (TST) for Mycobacterium Tuberculosis. #LI-DNP Powered by JazzHR 7Th8KZOkPJ

Job DescriptionDescription: Marketing Manager Location: Hybrid – New Jersey (2 days in-office / 3 days remote) Reports To: Chief Growth Officer Type: Full-Time Salary: $120-150K + benefits Celerant Technology is a leading retail software company with over 26 years of experience helping retailers modernize operations, drive revenue, and simplify complexity through integrated point of sale, eCommerce, inventory management, digital marketing, and omnichannel commerce solutions. We serve a wide range of retail verticals including sporting goods, firearms, pet, apparel, bike, equestrian, and specialty retail — working closely with some of the industry’s leading technology partners, distributors, and manufacturers. Today, Celerant is entering an exciting new phase of growth — expanding internationally with our UK office, launching a next-generation commerce platform, and bringing major new initiatives to market across AI, retail technology, and digital commerce. We move fast, innovate constantly, and care deeply about our clients, our partnerships, and our people. Position Overview We are seeking a highly driven, creative, and strategic Marketing Manager to lead our growing global marketing team and help drive the next phase of Celerant’s growth. This is a pivotal time for the company. As Celerant expands internationally, grows its presence in the UK market, launches an entirely new next-generation commerce platform, and brings multiple major initiatives to market, marketing will play a critical role in shaping our growth strategy, brand positioning, and lead generation efforts. This is a hands-on leadership role for someone who thrives in a fast-paced environment and knows how to balance strategy with execution. The ideal candidate is equal parts marketer, project manager, communicator, and team leader — capable of developing compelling campaigns while also keeping initiatives organized, moving, and measurable. You will oversee a global marketing team of six across content, digital marketing, and events, while also coordinating with two dedicated SEO and PPC specialists supporting specific campaigns and growth initiatives. This role works closely with sales, strategic partnerships, product teams, executive leadership, and our UK office to help support both domestic and international growth. A strong background in B2B lead generation, messaging, digital marketing, and HubSpot is essential. This role is ideal for someone who enjoys building campaigns that generate measurable results, leading creative collaboration, managing multiple initiatives simultaneously, and helping shape the voice and direction of a rapidly evolving technology company. Key Responsibilities Marketing Strategy & Demand Generation • Develop and execute integrated marketing strategies aligned with company growth objectives., • Drive multi-channel lead generation campaigns across email, content, digital advertising, webinars, events, SEO, social media, and strategic partnerships., • Monitor campaign performance, optimize conversion metrics, and report on marketing ROI., • Identify new opportunities, trends, and competitive insights within retail technology and SaaS markets. Team Leadership & Project Management • Lead, mentor, and develop a high-performing global marketing team., • Manage timelines, priorities, workflows, and cross-functional collaboration across multiple concurrent projects., • Foster a creative, accountable, and results-oriented team environment., • Coordinate with external vendors, agencies, media partners, and industry organizations. Messaging, Content & Brand Strategy • Help shape and evolve the company’s messaging, positioning, and brand voice., • Lead content strategy focused on engagement, lead generation, customer retention, and thought leadership., • Collaborate closely with content writers and designers to create compelling campaigns and marketing assets., • Ensure consistency across all channels including website, email, advertising, PR, social media, and sales enablement materials. HubSpot & Marketing Operations • Utilize HubSpot CRM and marketing automation tools to manage campaigns, workflows, lead scoring, reporting, and segmentation., • Collaborate with sales leadership to improve lead flow, nurturing, handoff processes, and reporting visibility., • Continuously improve marketing processes, reporting, and operational efficiency. Digital Marketing • Oversee digital marketing initiatives including SEO, PPC, email marketing, social media, retargeting, and website optimization., • Partner with the digital team to improve website performance, user engagement, and conversion rates., • Analyze performance metrics and adjust strategy based on data and business goals. Events, PR & Communications • Lead marketing support for trade shows, webinars, client conferences, and industry events., • Work closely with the event coordinator to execute successful event campaigns and maximize ROI., • Support public relations initiatives, partner marketing opportunities, and company communications. Qualifications • 5+ years of marketing experience with proven success in B2B lead generation and campaign execution., • Prior experience leading or managing a marketing team., • Strong experience with HubSpot CRM and marketing automation., • Exceptional communication, creative writing, and messaging skills., • Strong understanding of digital marketing, content strategy, SEO, email marketing, and social media., • Highly organized with strong project management and multitasking abilities., • Ability to think strategically while also executing tactically., • Comfortable working in a fast-moving, collaborative environment., • Experience in SaaS, retail technology, eCommerce, or software is strongly preferred. Why Join Celerant? • Work with a passionate, collaborative team that genuinely enjoys building together., • Help shape the future of retail technology and AI-driven commerce., • Be part of a company that values innovation, creativity, partnerships, and growth., • Opportunity to make a direct impact across marketing, sales, brand strategy, and company growth initiatives. To learn more about our company and culture, visit: Celerant Company Culture Requirements: Qualifications • 5+ years of marketing experience with proven success in B2B lead generation and campaign execution., • Prior experience leading or managing a marketing team., • Strong experience with HubSpot CRM and marketing automation., • Exceptional communication, creative writing, and messaging skills., • Strong understanding of digital marketing, content strategy, SEO, email marketing, and social media., • Highly organized with strong project management and multitasking abilities., • Ability to think strategically while also executing tactically., • Comfortable working in a fast-moving, collaborative environment., • Experience in SaaS, retail technology, eCommerce, or software is strongly preferred.

Job Description Established in 1983, WilkinGuttenplan is a leading mid-sized accounting and advisory firm in New Jersey and New York City. The Firm serves a multitude of industries, including closely held and middle-market businesses and their owners, high-net worth individuals, real estate, healthcare, international commerce, sports and entertainment, professional practices, technology, non-profit, condominiums and cooperatives, and many more. Areas of expertise include tax, auditing, compilations, reviews, financial statement preparation, business valuations and trust & estate solutions. WilkinGuttenplan is an independent member of the BDO Alliance USA. At WilkinGuttenplan, we strive to ensure we foster an inclusive and flexible environment for all our employees while also assisting them in achieving their unique career goals through our coaching program. WG is seeking a Resource Coordinator to support our Tax department through the effective day-to-day coordination of scheduling and resource allocation. Reporting to the Resource & Operations Manager, you will be the primary scheduling point of contact for Tax staff and in-charges - handling inquiries directly, keeping schedules accurate, and ensuring the right people are connected to the right work at the right time. This is a highly people-facing role for someone who is organized, builds trust easily across all levels of the firm, and takes real ownership of keeping things running smoothly. Responsibilities • Act as the go-to scheduling contact for Tax staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed., • Coordinate and manage all scheduling and resource allocation for the Tax department, including active monitoring of capacity channels, pairing requests quickly and closing them out effectively., • Oversee the assignment of pooled work during peak busy season, ensuring staff are deployed quickly and effectively as demand shifts., • Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding check-ins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met., • Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs with the Resource & Operations Manager - helping ensure the right conversations are happening at the right time., • Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review., • Maintain the scheduling system and compile capacity reporting to support staffing recommendations and hiring decisions., • Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected across within the Tax department., • Prepare and distribute scheduling and capacity updates ahead of internal pod meetings, ensuring all participants have the information needed for productive staffing discussions., • Contribute to process improvement efforts and support broader firm initiatives as directed by the Resource & Operations Manager. Requirements • Bachelor's degree in Accounting, Business Administration, or a related field., • Experience in a professional services or public accounting environment preferred; background in scheduling, resource coordination, or client-service operations a plus., • Proficient in Microsoft Office Suite with strong Excel skills; ability to quickly learn new programs and technologies., • Experience with Beeye or other scheduling/resource management software for professional services firms a plus., • Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities simultaneously., • Ability to manage shifting priorities and maintain composure during peak periods., • Clear and effective written and verbal communication skills, with the ability to collaborate across all levels of the firm., • Ability to handle sensitive information with confidentiality and professionalism., • Proactive problem-solver who can work independently and escalate appropriately., • Possesses and demonstrates strong understanding and alignment with our firm’s core values of honesty and candor, continual learning, innovation, mentorship, leadership, team player, client committed, and community oriented. Benefits Why WG? • We have a unique culture that emphasizes and values flexibility and work/life balance including fully virtual or hybrid work arrangements., • Our collaborative work environment is strongly committed to your professional growth and success., • We have a track record of ranking as a Best Place to Work NJ for the past twenty years and have won several other awards including Best Firms for Young Accountants, Accounting Today Best Accounting Firms to Work For, Best Accounting Firms for Women, Best Accounting Firms for Millennials, and many more!, • WG offers a competitive salary and benefits package, including generous PTO, Medical, Dental, Vision, 401(k) with employer match, Summer Fridays, flexible work schedules, and much more!, • The estimated salary range for this position is $58,000 - $65,000. Individual salaries are determined through multiple factors permitted by law including but not limited to experience, education, licensure/certification, knowledge, skills and qualifications. WG also offers a comprehensive benefits package and performance award (bonus) eligibility where you’ll be recognized and rewarded based on your performance. Additional information Wilkin & Guttenplan P.C. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive work environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, disability, sexual orientation or protected veteran status, or any other characteristic protected by federal, state or local law.

Job DescriptionDescription: Digital Marketing Coordinator – Email Campaign Specialist Location: Iselin, NJ (Hybrid) Salary: $60,000 – $70,000 About the Role Celerant is seeking a strategic and results-driven Digital Marketing Coordinator to lead our email marketing efforts in a fast-paced, high-impact environment. In this role, you will design and execute targeted email campaigns that drive conversions across multiple verticals, playing a key role in our lead generation strategy. As part of a highly collaborative marketing team, you’ll have the opportunity to make an immediate impact at a well-established 25-year-old SaaS company that continues to expand both domestically and internationally. We’re looking for someone with strong HubSpot and email marketing experience. Experience in SaaS marketing is a plus, along with proficiency in WordPress, Apollo, Photoshop (advanced), and email conversion optimization best practices. Key Responsibilities • Develop and execute daily email marketing campaigns that drive engagement, clicks, and conversions across different market verticals., • Manage the full email campaign lifecycle—from concept to execution—using HubSpot., • Track, analyze, and optimize campaign performance based on key metrics., • Make updates to landing pages within WordPress as needed to align with campaign goals., • Adapt quickly to shifting priorities and changing market demands., • Collaborate with a hybrid team, working effectively across in-office and remote environments.Skills & Qualifications, • Proven experience creating and managing email campaigns in HubSpot with measurable success., • Strong design skills in Photoshop for creating visually compelling email content., • Proficiency in WordPress for content updates and landing page management., • Ability to analyze performance data and optimize campaigns for better results., • Highly organized, self-motivated, and able to manage projects independently., • Creative thinker with the ability to identify unique angles and solutions to marketing challenges., • Bachelor’s degree preferred, but not required., • Willingness to travel occasionally (5-10 percent)., • Eagerness to learn, grow, and contribute to a thriving company.Why Join Celerant? Celerant is a leading SaaS company dedicated to empowering retailers with innovative software solutions. As part of our marketing team, you’ll have the opportunity to drive impactful campaigns, collaborate with a talented team, and advance your career in a stable, growing company. • Make an Immediate Impact – See the results of your work in real-time., • Collaborative Team Environment – Work with a dynamic and supportive team., • Career Growth Opportunities – Expand your skills in a growing company. Learn more about our company culture: Celerant Careers Ready to Apply? If you’re passionate about email marketing, data-driven strategies, and driving conversions, we’d love to hear from you. Apply today with your resume and a brief cover letter highlighting your relevant experience. Requirements: • Develop and execute daily email marketing campaigns that drive engagement, clicks, and conversions across different market verticals., • Manage the full email campaign lifecycle—from concept to execution—using HubSpot., • Track, analyze, and optimize campaign performance based on key metrics., • Make updates to landing pages within WordPress as needed to align with campaign goals., • Adapt quickly to shifting priorities and changing market demands., • Collaborate with a hybrid team, working effectively across in-office and remote environments.

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they're supported, informed and getting the one-on-one care and service they deserve. Responsible for collaborating with healthcare providers and members to optimize member benefits and to promote effective use of financial resources available. Assesses the medical necessity of chemotherapy treatment and non-chemotherapy treatment. Conducts pre-certification, concurrent and retrospective reviews to ensure compliance with medical policy, member eligibility, benefits, and patient's financial capability. Remote position however will travel to East Brunswick location for meetings. Performs pre-certification and related duties to secure authorization for payment for treatment from insurance companies, drug companies, foundation resources and patients. Verification of patients' benefits and eligibility for pre-certs • Verification that the diagnosis codes entered in the treatment plan are covered for the drug entered by comparing to insurance company policies and/or NCCN website., • Contacts with insurance company if treatment is approved for the diagnosis entered., • Entry of benefits provided by the insurance representative in Centricity (practice management system) along with the contact's name and reference number for the call., • Once the benefits are verified, task the treatment scheduler, place treatment and expiration date in billing notes, note appointment note in OncoEMR (PC/GK)., • Re-precertification of services, as necessary. It is the sole responsibility of this position to handle for all assigned areas., • Coordinate referral out for treatments if the situation dictates. Example: If a patient has Medicare only the pre-cert coordinator will get a mock bill of all charges that the patient would have in their cycle of treatment and calculated and relayed to the patient, if patient cannot afford the 20% of remaining bill the patient will be notified they should go to the hospital, the patient's physician and pharmacist are notified to set up for the hospital., • Follow all policy and procedure set by Astera Cancer Care to correct any insurance issues before patient has treatment in the office. Communication with patients regarding deductibles and out of pocket costs • Patient responsibility will be calculated during benefits verification/Pre-certification process., • If qualified, coordinate enrollment in drug programs, foundations, for assistance out of pocket costs for drugs, co-pays, etc., • Utilize online methods for enrollment, if at all possible, for greater efficiency., • The above statements are intended to be a representative summary of the major duties and responsibilities performed by the Pre-cert Coordinator. The staff member filling this role may be requested to perform job-related tasks other than those stated in this description., • High School Diploma required., • At least one year of experience in the medical insurance field, Hematology/Oncology/Urology preferred., • Prior work experience with insurance precertification and/or financial counseling is recommended., • Excellent verbal and written communication skills to verbally explain treatment plans with physicians and other staff, as well as explaining financial responsibilities to patients based on insurance verification outcomes., • Role involves frequent interaction with all levels of staff, physicians, patients and insurance companies., • Ability to multi-task and juggle multiple priorities in a fast-paced practice environment., • Must be well-organized and practice good time management skills., • Must have the ability to prioritize, make decisions and work independently in a remote work environment., • Knowledge of Hematology/Oncology/Urology practice operations preferred., • Knowledge of CPT-4, ICD-10, and HCPCS required., • This is a remote position within New Jersey. Pay Range: $25/hr - $29/hr Pay Transparency: The above reflects the anticipated pay range for this position. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. We are proud to offer a comprehensive benefit package and paid time off. The health benefits include immediate eligibility for medical, dental, vision, life, disability, HSA, FSA and other ancillary benefits. We also offer a 401(k) plan with company contribution, profit sharing, tuition assistance and employee referral bonus.

Patient Service / Remote] - Anywhere in U.Competitive Compensation / Comprehensive Employee Benefits Package - As a Patient Access Coordinator at Access Health, you will: Manage and oversee all patient access activities including scheduling, registration, and insurance verification; Ensure accuracy

Medical Office / Remote] - Anywhere in U.Health-Dental-Vision-Disability-Life / 401(k) savings plan / Pension plan / PTO / Paid parental leave / EAP / Tuition reimbursement / Many other Wellness Benefits & Incentives - As a Intake Coordinator, you will: Build and maintain relationships with healthca

Customer Support / Remote] - Anywhere in U.Up to $50,000-yr / Flexible Schedule / Superior Employee Benefits Package - As a Customer Service Coordinator at Next Level Performance, you will: Communicate with clients to address their inquiries and resolve any issues that may arise; Provide exceptional

Collections / Accounts Receivable / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO - As a Billing Coordinator at Numotion, you will: Ensure order setup accuracy for proper reimbursement; Perform daily review of orders for billing; Perform follow-up and collections activities on assign

Medical Office / Remote] - Anywhere in U. Health insurance / Retirement plans with employer match / Paid time off / Professional support - As a Operations Coordinator at Matrix Medical Network, you will: Manage daily communication between internal teams and external partners to ensure seamless workf

Job DescriptionDescription: Join Our Dynamic Call Center Team as a Patient Care Coordinator! Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond. What You'll Bring/Requirements: • A customer-first attitude and a passion for patient satisfaction., • Ability to handle a high volume of calls with efficiency and grace., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Word, Excel, and Outlook., • Ability to navigate multiple computer systems simultaneously., • Ability to thrive in a fast paced environment., • High School Diploma or equivalent. Bonus Points: • Experience with EHR and practice management systems., • Experience with complex multi-phone software., • Spanish speaking skills., • 1 year of call center experience. We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate. Refocus is an equal opportunity employer and we value diversity. Requirements:

Clinical Care CoordinatorFully Remote • CF & BH NJ - Dual - New Brunswick, NJ 08901Salary Range $60,000.Salary/year Position Type Full Time Job Shift Day (First Shift) Education Level Graduate Degree/Master's Travel Percentage NoneDescriptionPosition Purpose:The Care Coordinator is responsible to

Job Description Project Manager We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. You are the key owner of your project roadmap and ultimately the coordinator of the vision that fuels the development teams. Key responsibilities include tracking SaaS software development projects from the charter handoff to the Product group, through development steps, and finally back to the business with a business demo, client handoff, and client training. The Project Manager collaborates with Palco’s Director and IT Teams to ensure goals are met, and that project efforts are aligned with the Company’s overall strategy and goals. Skills • Lead a high volume of new client and program implementations through the Palco onboarding and implementation process, utilizing comprehensive planning, stakeholder engagement, and project execution activities to ensure successful and timely go-lives. Collaborate closely with sales, product, operations, engineering, customer support, and implementation teams to ensure alignment with client objectives and organizational goals., • Build strong relationships with clients, state agencies, managed care organizations (MCOs), partners, and internal stakeholders. Serve as a trusted advisor by developing a deep understanding of client business processes, program requirements, and operational needs to support successful implementations and long-term client success., • Establish project teams and execute project management best practices, methodologies, processes, and tools to deliver high-quality implementations while ensuring an exceptional client experience throughout the project lifecycle., • Gather and analyze client business, operational, and system requirements to develop implementation plans and recommendations. Collaborate with product, business analysis, and technical teams to address complex requirements, define workflows, and support solution design activities., • Facilitate project planning sessions, requirements workshops, implementation meetings, system configuration discussions, user acceptance testing activities, training sessions, and go-live readiness reviews. Serve as a subject matter expert on Palco's products, services, and implementation methodologies., • Act as a liaison between clients and internal teams to communicate client needs, identify risks, manage expectations, and ensure timely resolution of issues impacting project success., • Regularly communicate project status, client feedback, risks, and implementation challenges to leadership and key stakeholders. Escalate issues appropriately and facilitate resolution through established governance and escalation processes., • Drive continuous improvement efforts by identifying opportunities to improve implementation processes, increase efficiency, enhance quality, and leverage automation where appropriate., • Proactively identify and mitigate project risks while ensuring timely escalation of issues that could impact budget, timeline, scope, quality, client satisfaction, or operational readiness., • Complete project administration responsibilities including project documentation, status reporting, meeting facilitation and minutes, project plan maintenance, action item tracking, resource coordination, and implementation artifact management., • Maintain a strong understanding of Palco products, services, industry trends, regulatory requirements, and implementation practices through ongoing training, product updates, process documentation, and professional development opportunities. Other Job Duties • Perform other duties and responsibilities as assigned by leadership., • Contribute to organizational initiatives focused on process improvement, operational excellence, client satisfaction, and implementation maturity. Education and Experience • Bachelor's degree or equivalent work experience., • 5+ years of project management experience, preferably leading software implementations, system deployments, operational transformation initiatives, or client-facing implementation projects., • Experience in healthcare, human services, self-direction programs, financial management services (FMS), Medicaid, long-term services and supports (LTSS), or related industries preferred., • Strong understanding of project management methodologies including Agile, Waterfall, Hybrid approaches, and PMBOK principles., • Experience utilizing project management tools such as, Jira, Monday.com, or similar platforms., • Excellent leadership skills with the ability to influence cross-functional teams and drive results in a matrixed environment., • Proven track record of delivering projects on time, within scope, and aligned with client and organizational objectives., • Ability to independently manage multiple concurrent projects while balancing competing priorities., • Excellent verbal, written, presentation, and interpersonal communication skills., • Strong organizational skills, attention to detail, and ability to work effectively with minimal supervision., • Exceptional stakeholder management skills with the ability to build credibility and maintain productive working relationships with clients and internal teams., • Strong analytical, problem-solving, and decision-making capabilities., • Demonstrated ability to facilitate meetings, workshops, training sessions, and executive-level discussions., • Highly collaborative approach with experience working across product, operations, technology, compliance, and customer-facing teams., • Strong understanding of customer business needs and the ability to translate requirements into actionable implementation plans., • Thrives in a fast-paced, dynamic environment with changing priorities and evolving business needs., • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and related collaboration tools., • PMP, PMI-ACP, Certified ScrumMaster (CSM), or other project management certifications preferred. Preferred Qualifications • Experience implementing Medicaid, HCBS, self-direction, financial management services, EVV, payroll, or participant-directed service programs., • Experience managing state, MCO, or government-sponsored program implementations., • Experience leading cross-functional implementation teams that include Product Management, Engineering, Operations, Compliance, Billing, and Customer Support., • Ability to manage enterprise-level implementations involving multiple stakeholders, regulatory requirements, integrations, data conversions, and operational readiness activities. Join Us • This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday., • Company benefits designed for you:, • Generous Paid time off., • Annual bonus potential., • Retirement Savings: We will support you as you save for your future., • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint., • Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities., • Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts. Benefits package: • Employer shared Health Insurance cost, • Employer paid Disability Insurance, • Employer paid Life and AD&D Insurance, • Vision Insurance, • Cancer Insurance, • Voluntary Life Insurance, • Paid Time Off, • Remote work environment