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  • Floor Manager
    Floor Manager
    25 days ago
    Full-time
    Bushwick, Brooklyn

    NO PHONE CALLS - To be considered please reply via email ONLY Floor Manager / Bookkeeper – Native BK Restaurant (Brooklyn) Native BK Restaurant is seeking a reliable, detail-oriented Floor Manager / Bookkeeper to join our growing team. This role is ideal for someone who enjoys both the operational side of a restaurant and the financial organization that keeps it running smoothly. Key Responsibilities: • Manage day-to-day bookkeeping tasks for the restaurant, • Record and reconcile daily sales, cash, and credit card transactions, • Handle accounts payable and accounts receivable, • Process invoices, vendor payments, and expense tracking, • Reconcile bank and credit card statements, • Assist with payroll preparation and tip reporting, • Prepare basic financial reports for ownership/management, • Maintain organized, accurate, and confidential financial records, • Coordinate with CPA or tax professional as needed, • Partner with inventory management to place vendor orders, • Collect, organize, and file invoices, • Support floor operations and assist with typical restaurant management duties as needed Qualifications & Skills: • Previous bookkeeping experience (restaurant or hospitality experience is a plus), • Strong attention to detail and organizational skills, • Ability to handle confidential financial information, • Adaptable, flexible, and comfortable in a fast-paced restaurant environment, • Social and professional communication skills, • Positive energy, team player, and open to learning, • Reliable, self-motivated, and able to work independently What We’re Looking For: Someone who can balance structure with flexibility, understands restaurant flow, and wants to grow with a Brooklyn-based brand that values teamwork and accountability. To Apply: Please respond with your resume and a brief description of your experience in bookkeeping and/or restaurant management. NO PHONE CALLS - To be considered please reply via email ONLY

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  • Event Coordinator/Floor Captain
    Event Coordinator/Floor Captain
    1 month ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Planning event details and executing events from start to finish, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Communication, • Communication is important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service, • Customer service, • Customer service skills are crucial in the food and beverage industry as these professionals regularly interact with guests and customers. Being polite, having a pleasing personality and providing customers with a pleasant experience are some aspects of having strong customer service skills., • Knowledge of food and beverages, • Strong knowledge of different cuisines, food, ingredients and beverages can be essential for restaurant service captains. This can help them answer queries about items on the menu and share information about different dishes. This knowledge can also be beneficial in helping customize their orders as per allergies and special dietary requirements. Similarly, being culturally aware can help captains serve guests from different backgrounds and identities effectively., • Collaboration and coordination, • Captains require strong collaboration and coordination skills as they interact with guests, chefs, servers and other staff regularly. These abilities can help convey relevant information timely and ensure guests have a comfortable dining experience. These skills can also help them develop strong professional relationships with colleagues and create a positive workplace culture for their team members., • Attention to detail, • Multitasking

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  • Hot Line Cook
    Hot Line Cook
    3 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    We are a growing family-owned business looking for teammates who are passionate about hospitality, food, and coffee! Summary/Objective To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. Essential Function • Understand that our guest is our #1 priority., • Greet guests in a courteous and friendly manner (where applicable)., • Follow all recipes and practice portion control to prepare, garnish, and present ordered items., • Maintain proper and adequate set-up of the kitchen/station daily. This includes requisitioning and stocking of all required food, paper products, and condiments., • Handles, stores, and rotates all products properly., • Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment., • Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality., • Complete opening, on-going, and closing checklists as required., • Return all items used during your shift to the proper place, clean and organize all work and storage areas, including all coolers and refrigerators, and empty and reline all trash containers., • Assumes 100% responsibility for the quality of products served., • Perform general and specific cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards., • Other duties as assigned., • Required Education & Experience, • One year experience working in food service environment is essential., • High school diploma preferred., • Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders., • Experience in dealing with problems involving customer service., • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges., • Food Handlers permit as required by law., • Brand Certification as required by law., • Ability to remember, recite and promote the variety of menu items., • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check., • Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members. All Hungry Llama LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Employee discounts Experience level: 2 years Restaurant type: Casual dining restaurant Restaurant experience: 2 years (Required) Ability to Commute: New York, NY 10014 (Required)

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  • Team Member
    Team Member
    5 days ago
    Full-time
    Long Island City, Queens

    Full Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production Prepare daily production items in cooperation with kitchen staff. Ensure food products are prepped correctly, following recipes and Naya’s standards. Follow recipes and portion control standards to maintain consistency and quality. Wash dishes and tools used during food prep. Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. Maintain proper storage temperatures and rotation procedures per DOH regulations. Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. Keep floors in work areas clean, dry, and free of debris. Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. Ring orders into the POS system accurately and collect payments. Assist customers with making change, as applicable. Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management Maintain a clean, stocked, and organized workstation at the start of each shift. Stock cashier stations with necessary items, including paper goods and ice water. Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. Turn on displays and play music as part of daily setup. Follow the proper cash handling procedures and rings up items correctly Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication Support and assist team members as needed. Communicate issues and ideas to the Chef or Director of Operations. Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. Attend company meetings and training sessions as required. Exhibit a friendly, positive, and helpful attitude at all times. Carry out additional duties as assigned by management. Who You Are 1+ year experience as a restaurant team member at similar caliber concept The ability to lift at least 50 pounds on a regular basis. The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day. Excellent communicator in written and verbal formats. Communicates information effectively and efficiently. Completed the Train the Trainer course. Maintain a friendly, helpful and positive attitude always. Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. Ability to perform essential job functions under pressure, maintain professionalism when working under stress. Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. Attends mandatory meetings. Adherence to company, state, and county sanitation standards. Strict adherence to posted schedule and clock in/out at times.

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  • Fry Cook/ Kitchen Helper
    Fry Cook/ Kitchen Helper
    12 days ago
    $17–$20 hourly
    Full-time
    Prospect Lefferts Gardens, Brooklyn

    Join our dynamic culinary team as a Fry Cook/Kitchen Helper at a popular local Soul Food Restaurant, where your energy and passion for food preparation will help create delicious, high-quality meals in a fast-paced environment. This role offers an exciting opportunity to develop your culinary skills, contribute to a vibrant kitchen atmosphere, and support the overall dining experience. Whether you're experienced in food handling or eager to learn, this position is perfect for motivated individuals looking to grow within the food industry. Duties Prepare and cook fried foods and other menu items according to established recipes and standards Assist with food preparation tasks such as chopping, slicing, and portioning ingredients Maintain cleanliness and organization of the kitchen workspace, including washing dishes and sanitizing surfaces Follow food safety protocols to ensure proper handling, storage, and temperature control of ingredients Support meal assembly and plating to ensure timely service during busy hours Help with inventory management by rotating stock and notifying supervisors of supply needs Assist with catering events or special meal preparations as required Skills Experience in frying and using commercial deep fryers is highly desirable Strong knowledge of food handling, safety procedures, and sanitation standards Proven ability in food preparation, cooking techniques, and knife skills Familiarity with menu planning and meal assembly in a fast-paced setting Previous restaurant or culinary experience, especially in dining or catering environments Excellent food service skills with a focus on quality presentation and customer satisfaction Ability to work efficiently under pressure while maintaining attention to detail This position is paid and offers a fantastic opportunity to build your culinary career while contributing to a welcoming kitchen environment. If you’re passionate about food industry standards, eager to develop your skills, and ready for an energetic workday, we encourage you to apply! Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Work Location: In person

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    27 days ago
    $18.5–$23 hourly
    Full-time
    Manhattan, New York

    Here’s a revised draft positioned as a higher-level, experienced role, with clear expectations and a growth-oriented tone: Position Overview We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions

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