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  • Manager
    Manager
    26 days ago
    Full-time
    Powerhouse Arts District, Jersey City

    We are seeking a dynamic and energetic Manager to lead our team in delivering exceptional food service experiences. This role is vital in overseeing daily restaurant operations, managing staff, ensuring top-quality food preparation, and maintaining outstanding customer satisfaction. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for hospitality excellence. As a Manager, you will drive operational success while fostering a positive and motivated team environment. Duties Oversee all aspects of restaurant operations, including food preparation, service quality, and customer engagement Lead, train, and develop staff to ensure high standards of food safety, hospitality, and teamwork Manage inventory control, ordering supplies, and maintaining optimal stock levels using POS systems such as Toast Ensure compliance with health and safety regulations related to food handling and sanitation standards Supervise shift management, including scheduling staff, cash handling, and resolving customer concerns promptly Monitor food production processes to uphold quality standards in both casual dining and fine dining settings Implement training & development programs to enhance staff skills in culinary techniques, customer service, and food safety Requirements Proven management experience within the food service industry, ideally in quick service or fast food restaurants with casual or fine dining experience Extensive knowledge of food preparation, cooking techniques, and kitchen management Familiarity with POS systems such as Aloha POS or Micros POS for order processing and sales tracking Strong background in inventory control, budgeting, and food cost management Demonstrated leadership skills with experience in supervising teams, interviewing candidates, and staff training & development Excellent customer service skills with the ability to handle diverse guest needs professionally Experience in managing shift operations within a hospitality or restaurant environment Knowledge of food safety standards and regulations related to food handling and sanitation Hospitality management background with experience in catering, banquet services or hotel settings is a plus Join us to lead a vibrant team dedicated to delivering memorable dining experiences! We value energetic leaders who thrive on building strong teams while ensuring operational excellence. This paid position offers an exciting opportunity to grow your management career within the thriving food industry.

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  • Assistant Manager
    Assistant Manager
    2 months ago
    $16–$18 hourly
    Full-time
    Brooklyn, New York

    The Assistant Manager supports the Assistant General Manager and General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner. **REQUIRED NYC FOOD HANDLERS LICENSE. Job Expectations: The Assistant Manager performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. Duties: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination Communicate to their immediate Supervisor when additional training guidance and practice is needed Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity Organize shift schedules for Team Members and monitor attendance, tardiness, and time off Assign duties to specific Team Members based on role and skills Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions Ensure Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues Train new and current Team Members Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team Assist the Assistant General Manager & General Manager as directed Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader Complete all required administrative duties and daily paperwork including required checklists Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire Team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities Communicate effectively with Shift Leaders, Team Members and Management to resolve any interpersonal issues as needed Requirements: Current student or high school diploma/GED preferred Must be at least 18 years old and fluent in English Certified in all stations as a Shift Leader following the DHC Training Program Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 - 75 lbs. comfortably Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest’s point of view Effective communicator with co-workers and the Restaurant Management Team Excellent organization, planning, time management, delegation, and problem-solving skills Transportation & Accessibility: Must have reliable transportation to work. Must have telephone or other reliable method of communicating with Restaurant Management Team and co-workers About Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada. INDMANAGE

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  • Event Coordinator/Floor Captain
    Event Coordinator/Floor Captain
    2 months ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Planning event details and executing events from start to finish, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Communication, • Communication is important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service, • Customer service, • Customer service skills are crucial in the food and beverage industry as these professionals regularly interact with guests and customers. Being polite, having a pleasing personality and providing customers with a pleasant experience are some aspects of having strong customer service skills., • Knowledge of food and beverages, • Strong knowledge of different cuisines, food, ingredients and beverages can be essential for restaurant service captains. This can help them answer queries about items on the menu and share information about different dishes. This knowledge can also be beneficial in helping customize their orders as per allergies and special dietary requirements. Similarly, being culturally aware can help captains serve guests from different backgrounds and identities effectively., • Collaboration and coordination, • Captains require strong collaboration and coordination skills as they interact with guests, chefs, servers and other staff regularly. These abilities can help convey relevant information timely and ensure guests have a comfortable dining experience. These skills can also help them develop strong professional relationships with colleagues and create a positive workplace culture for their team members., • Attention to detail, • Multitasking

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  • Production Kitchen Manager (Part-time)
    Production Kitchen Manager (Part-time)
    6 days ago
    $20 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for a Production Kitchen Manager to lead the kitchen, raise the bar on quality and food safety, and build systems that allow us to increase production without sacrificing craftsmanship. We currently operate out of a shared kitchen space and we're not a restaurant. The Role You will own day-to-day kitchen leadership, production execution, and operational excellence. You will turn recipes into repeatable systems, elevate standards, and scale output while protecting product integrity. You will report directly to the Founder. What You’ll Own 1. Kitchen Leadership • Lead, train, and schedule kitchen crew, • Build a culture of accountability, precision, and urgency, • Develop clear SOPs for fillings, dough, assembly, proofing, and baking, • Ensure consistent crimping, portioning, and finishing standards 2. Quality & Food Safety • Implement and enforce strict food safety protocols, • Maintain DOH compliance and kitchen audit readiness, • Establish batch tracking and labeling systems, • Reduce waste and improve yield efficiency 3. Production Scaling • Increase production capacity while maintaining quality, • Improve batching processes for fillings and dough, • Optimize workflow layout for speed and efficiency, • Manage prep forecasting for pop-ups, wholesale, and DTC 4. Product & Process Innovation • Collaborate on new flavor launches and seasonal specials, • Improve dough texture, consistency, and bake performance, • Standardize cold proofing and frozen production methods, • Test and document improvements for repeatability Who You Are • 5+ years of professional kitchen experience, • 2+ years in a leadership or head baker/head chef role, • Strong understanding of dough systems, pastry production, or dumpling-style products, • Deep knowledge of food safety, compliance, and kitchen organization, • Experience scaling small-batch production into higher-volume output, • Calm under pressure and highly organized, • Systems thinker who values documentation and repeatability Bonus If You Have • Experience in CPG or frozen food production, • Experience building kitchens from early-stage to scaled operations, • Familiarity with Southeast Asian flavors, • NYC Food Protection Certificate, • Experience preparing for wholesale or retail distribution What Success Looks Like (First 6 Months) • Production volume increased meaningfully without quality loss, • Kitchen SOPs documented and implemented, • Food safety systems tightened and audit-ready, • Reduced ingredient waste and improved margin efficiency, • Kitchen crew performing at a higher, more consistent level Why This Role Matters Secondz is moving from founder-led production to systems-led production. This role will help build the backbone of the brand’s operational engine. If you want to help scale a bold, globally inspired food brand from the inside out — this is your seat at the table.

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  • Dishwasher/Team Member
    Dishwasher/Team Member
    13 days ago
    $17–$18 hourly
    Part-time
    Williamsburg, Brooklyn

    Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server

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  • Hot Line Cook
    Hot Line Cook
    17 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    We are a growing family-owned business looking for teammates who are passionate about hospitality, food, and coffee! Summary/Objective To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. Essential Function • Understand that our guest is our #1 priority., • Greet guests in a courteous and friendly manner (where applicable)., • Follow all recipes and practice portion control to prepare, garnish, and present ordered items., • Maintain proper and adequate set-up of the kitchen/station daily. This includes requisitioning and stocking of all required food, paper products, and condiments., • Handles, stores, and rotates all products properly., • Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment., • Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality., • Complete opening, on-going, and closing checklists as required., • Return all items used during your shift to the proper place, clean and organize all work and storage areas, including all coolers and refrigerators, and empty and reline all trash containers., • Assumes 100% responsibility for the quality of products served., • Perform general and specific cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards., • Other duties as assigned., • Required Education & Experience, • One year experience working in food service environment is essential., • High school diploma preferred., • Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders., • Experience in dealing with problems involving customer service., • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges., • Food Handlers permit as required by law., • Brand Certification as required by law., • Ability to remember, recite and promote the variety of menu items., • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check., • Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members. All Hungry Llama LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Employee discounts Experience level: 2 years Restaurant type: Casual dining restaurant Restaurant experience: 2 years (Required) Ability to Commute: New York, NY 10014 (Required)

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  • Fry Cook/ Kitchen Helper
    Fry Cook/ Kitchen Helper
    26 days ago
    $17–$20 hourly
    Full-time
    Prospect Lefferts Gardens, Brooklyn

    Join our dynamic culinary team as a Fry Cook/Kitchen Helper at a popular local Soul Food Restaurant, where your energy and passion for food preparation will help create delicious, high-quality meals in a fast-paced environment. This role offers an exciting opportunity to develop your culinary skills, contribute to a vibrant kitchen atmosphere, and support the overall dining experience. Whether you're experienced in food handling or eager to learn, this position is perfect for motivated individuals looking to grow within the food industry. Duties Prepare and cook fried foods and other menu items according to established recipes and standards Assist with food preparation tasks such as chopping, slicing, and portioning ingredients Maintain cleanliness and organization of the kitchen workspace, including washing dishes and sanitizing surfaces Follow food safety protocols to ensure proper handling, storage, and temperature control of ingredients Support meal assembly and plating to ensure timely service during busy hours Help with inventory management by rotating stock and notifying supervisors of supply needs Assist with catering events or special meal preparations as required Skills Experience in frying and using commercial deep fryers is highly desirable Strong knowledge of food handling, safety procedures, and sanitation standards Proven ability in food preparation, cooking techniques, and knife skills Familiarity with menu planning and meal assembly in a fast-paced setting Previous restaurant or culinary experience, especially in dining or catering environments Excellent food service skills with a focus on quality presentation and customer satisfaction Ability to work efficiently under pressure while maintaining attention to detail This position is paid and offers a fantastic opportunity to build your culinary career while contributing to a welcoming kitchen environment. If you’re passionate about food industry standards, eager to develop your skills, and ready for an energetic workday, we encourage you to apply! Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Work Location: In person

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  • Restaurant Manager
    Restaurant Manager
    1 month ago
    $65000–$80000 yearly
    Full-time
    Newport, Jersey City

    About the Concept We are a waterfront restaurant in Jersey City entering an exciting new chapter as a modern, Thai-inspired pan-Asian kitchen & bar. The concept blends bold Southeast Asian flavors, elevated casual dining, a cocktail-forward bar program, and a strong focus on year-round operations, takeout & delivery, and disciplined service standards. We are seeking a hands-on Restaurant Manager to help lead day-to-day operations, maintain structure across teams, and support inventory and vendor management across both FOH and BOH. Position Summary The Restaurant Manager is responsible for overseeing daily operations and front-of-house execution while partnering closely with the kitchen and bar teams to ensure consistency across service, labor, inventory, and the overall guest experience. This role requires a highly organized, detail-oriented operator who is comfortable managing inventory and vendor relationships, driving cost control, and leading cross-functional teams in a fast-paced, Asian or Asian-inspired restaurant environment. This is not a passive management role — the ideal candidate thrives in building systems, coaching teams, and driving results. Key Responsibilities Operations & Leadership • Oversee daily restaurant operations, with primary ownership of front-of-house execution, • Lead by example on the floor during service, ensuring pacing, quality, and hospitality standards, • Ensure proper opening and closing procedures are followed; personally open/close shifts as needed, • Partner closely with the kitchen and bar teams to maintain food and beverage consistency Inventory, Ordering & Vendor Management • Track and manage bar inventory levels, including spirits, wine, beer, and non-alcoholic beverages, • Monitor usage, par levels, and ordering cadence to minimize waste and stockouts, • Support BOH leadership with kitchen inventory and ordering, as needed, • Manage and maintain relationships with multiple vendors (food, beverage, beverage distributors, supplies), • Coordinate deliveries, resolve discrepancies, and ensure timely replenishment of stock, • Assist with cost control and inventory accuracy Team Management & Training • Hire, train, and develop FOH staff including servers, bartenders, runners, and hosts, • Enforce service standards, appearance guidelines, and operating procedures, • Conduct ongoing coaching, performance feedback, and corrective action when necessary, • Build clear training systems for menu knowledge, service flow, and guest interaction Labor, Scheduling & Performance • Create and manage schedules aligned with sales volume and labor targets, • Monitor labor cost, sales per labor hour, and staffing efficiency, • Ensure staff performance aligns with expectations and business needs Guest Experience • Handle guest concerns and service recovery professionally and efficiently, • Maintain a consistent, elevated guest experience during all service periods, • Monitor guest feedback and identify opportunities for improvement Financial & Administrative Oversight • Support inventory management and cost-control initiatives, • Review sales performance, labor metrics, and operational reports, • Utilize POS and restaurant management systems (Toast experience preferred) Qualifications • Minimum 4+ years of restaurant management experience in full-service dining, • Experience in Asian or Asian-inspired concepts strongly preferred, • Proven ability to manage high-volume service environments, • Ability to create and implement SOPs for FOH staff to follow and execute, • Strong understanding of FOH systems, labor management, and service standards, • Comfortable enforcing accountability and performance expectations, • Excellent communication, leadership, and organizational skills, • Proficiency with POS systems (Toast a plus), • Flexible availability including nights, weekends, and holidays What We Offer • Leadership role in a growing, evolving concept, • Opportunity to shape systems, standards, and culture, • Year-round operation with strong bar and dinner traffic, • Competitive compensation + performance bonus based on experience, • Growth potential as the concept continues to evolve If this sounds like you, we would love to hear from you! Only qualified candidates will be contacted.

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    1 month ago
    $18.5–$23 hourly
    Full-time
    Manhattan, New York

    Here’s a revised draft positioned as a higher-level, experienced role, with clear expectations and a growth-oriented tone: Position Overview We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions

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  • Team Member
    Team Member
    2 months ago
    Full-time
    Fort Hamilton, Brooklyn

    The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team. Duties: Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination Communicate to their immediate supervisor when additional training guidance and practice is needed Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Requirements: Current student or high school diploma/GED preferred Must be at least 16 years old Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 - 75 lbs. comfortably Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to guest satisfaction. Looks at Restaurant operations from the Guest's point of view Effective communicator with Teammates and the Restaurant Management Team Excellent Time Management Skills Transportation & Accessibility: Must have reliable transportation to work Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates About Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada.

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