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Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role. What You’ll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
Job Summary: The Assistant Manager is responsible for the day-to-day operations of the kitchen, ensuring high-quality food preparation, efficient service, and adherence to food safety standards. This role requires a strong understanding of kitchen dynamics, excellent leadership skills, and the ability to maintain a positive and productive work environment. The Kitchen Lead will oversee kitchen staff, manage inventory, and contribute to menu development, all while upholding the restaurant's commitment to customer satisfaction and operational excellence. Responsibilities: Kitchen Operations: Oversee and participate in all aspects of food preparation, including prepping, cooking, assembly, and presentation, ensuring consistency and quality Manage kitchen flow during peak hours to ensure timely service and maintain customer satisfaction Ensure all food items are prepared according to recipes, portion sizes, and quality standards Monitor food inventory, place orders, and minimize waste through proper handling and storage Conduct regular quality and safety checks on ingredients and finished products Maintain a clean and organized kitchen environment, adhering to company and NYC DOH regulations Team Leadership & Training: Train new kitchen staff on food preparation techniques, kitchen procedures, and safety protocols Supervise and motivate kitchen staff, fostering a positive and collaborative team atmosphere Delegate tasks effectively and ensure all team members understand their responsibilities Provide ongoing coaching and feedback to improve staff performance Assist in scheduling kitchen staff to ensure adequate coverage Inventory & Cost Control: Monitor food costs and actively work to reduce waste and optimize inventory levels Conduct regular inventory counts and reconcile with sales data Identify opportunities for cost savings without compromising quality or availability of ingredients Food Safety & Compliance: Ensure strict adherence to company and NYC DOH regulatory guidelines Implement and maintain proper food handling, storage, and temperature control procedures Maintenance & Equipment: Perform routine checks on kitchen equipment and report any malfunctions or maintenance needs Ensure all kitchen equipment is cleaned and maintained properly Customer Service: Address customer feedback related to food quality or preparation in a professional and timely manner Collaborate with front-of-house staff to ensure a seamless dining experience Qualifications: Proven experience (2 years) as a Kitchen Lead, Supervisor, or similar role in a restaurant setting In-depth knowledge of food preparation techniques, cooking methods, and kitchen equipment Solid understanding of food safety principles and practices Strong leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously Excellent problem-solving and decision-making abilities Flexibility to work various shifts, including evenings, weekends, and holidays Basic computer skills for inventory management and scheduling Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds Manual dexterity and coordination to operate kitchen equipment Education: High school diploma or equivalent required New York City Department of Health Food Handler’s Certificate required Culinary degree or certificate is a plus
Aura Cocktail Bar & tapas restaurant 111 1st Avenue New york NY 10003 We are hiring. Must have at least 3 years of experience Bartenders with serving experience Server with bartending experience Mixologist or head bartender are welcome I could meet with you any day from 4pm to 6pm Except Monday
Job Overview We are seeking a dynamic and detail-oriented Event Manager to oversee the planning and execution of various events. The ideal candidate will possess a strong background in event management, exceptional organizational skills, and a passion for delivering outstanding customer service. This role requires effective communication and negotiation skills to ensure successful partnerships with vendors, clients, and team members. Duties Plan, coordinate, and execute events from conception to completion, ensuring all aspects align with client expectations. Manage budgets effectively, ensuring all events are executed within financial constraints while maximizing value. Negotiate contracts with vendors, including catering services, venues, and entertainment to secure the best rates and services. Develop marketing strategies for events to enhance visibility and attendance through various channels. Upsell additional services or products to clients to increase event value and enhance guest experiences. Collaborate with team members to ensure seamless execution of events, providing guidance on logistics and operations. Oversee guest services during events, ensuring all attendees have a positive experience. Conduct post-event evaluations to assess success and identify areas for improvement. Skills Strong negotiation skills to secure favorable terms with vendors and partners. Proficiency in event marketing techniques to promote events effectively. Experience in event planning with a keen eye for detail and organization. Excellent customer service skills to address client needs promptly and professionally. Effective time management abilities to handle multiple projects simultaneously under tight deadlines. Comprehensive knowledge of events management processes from inception through execution. Solid budgeting skills to manage financial aspects of events efficiently. Exceptional communication skills for clear interactions with clients, vendors, and team members. Strong organizational skills to coordinate various elements of an event seamlessly. Banquet experience is preferred for managing food service during events. Familiarity with contracts related to event planning and execution. Experience in catering or restaurant operations is advantageous for understanding food service dynamics. Previous hotel experience can be beneficial for managing venue-related logistics. Knowledge of fundraising techniques may be useful for non-profit event planning. Guest services expertise is essential for enhancing attendee satisfaction in hospitality settings. Job Type: Full-time Pay: From $49,256.59 per year Work Location: In person
Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. Key Responsibilities: • Construct menus with new or existing culinary creations, ensuring the variety and quality of servings., • Manage our retail program. Overseeing and sourcing products to carry within the café., • Fully in charge of recruitment and training., • Comply with nutrition, sanitation, and safety regulations in accordance with local law., • Responsible for sourcing and placing food and non-food orders., • Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards., • Meeting/exceeding sales goals and adhering to strict food and non-food budgets., • Planning and coordinating events within Dover Street Market New York., • Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. Key Skills: • A highly motivated individual able to converse with all levels, both internally and externally., • Self-starter, able to set the standard by their own professionalism and attitude., • Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done., • Decisive, structured, and organized, with a keen eye for detail., • Punctual, possesses excellent time management skills., • Flexible, adapts to ever-changing needs of the business., • Possesses an enthusiasm and a passion for the Rose Bakery philosophy. Key Requirements: • 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting., • Outstanding communication and leadership skills., • Capable of multi-tasking while maintaining a high attention to detail., • Flexible to the needs of the business., • Ability to lead recruitment, training, and development of bakery staff., • Knowledge of proper timekeeping and payroll procedures., • Ability to stand for prolonged periods of time.
We are seeking reliable and experienced Construction Workers to join our in-house build team at Design Next Agency. Our projects primarily focus on high-quality interior build-outs for restaurants, cafés, and commercial spaces. The ideal candidate is hands-on, punctual, detail-oriented, and thrives in a fast-paced and team-driven environment. Key Responsibilities:
Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 7am for Hotel Breakfast service.
Overview We are seeking a dedicated and experienced Restaurant Store Manager to lead daily operations, ensure exceptional customer service, and drive team performance. This role requires strong leadership, organizational, and problem-solving skills, with a passion for hospitality. Duties • Oversee all restaurant operations, ensuring high standards of food quality, service, and cleanliness., • Manage kitchen operations, including food preparation, cooking, and presentation., • Supervise and train staff in hospitality management practices, including and shift management., • Ensure cleanliness, safety, and compliance with health regulations, • Monitor inventory, ordering, and cost control, • Handle customer concerns and ensure satisfaction, • Monitor financial performance, including budgeting and cost control measures. Qualifications • Proven experience in restaurant management or a similar role within the hospitality industry., • Strong knowledge of kitchen management practices and quick service fast food restaurant operations., • Strong leadership and communication skills, • Knowledge of POS systems and basic financials, • Ability to work flexible hours, including weekends and holidays., • Marketing skills preferred, • Speaking Chinese is a plus, but not required Join our team and contribute to creating memorable dining experiences for our guests while leading a talented group of professionals in the restaurant industry.
The Fitzpatrick Grand Central Hotel The restaurant supervisor's main function is to promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and equally the delivery of prompt, courteous, correct service for guests and members. The restaurant supervisor should be on the floor at all times. Excellent opportunity for someone looking to move up to the next level. Will consider bartenders and servers with experience. Job Type: Full-time Pay: From $24.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Paid time off Shift: 8 hour shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: New York, NY 10017 (Required) Ability to Relocate: New York, NY 10017: Relocate before starting work (Required) Work Location: In person
TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $23-27 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld, • Manages production schedule and pars and establishes priority items for the day, • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards, • Restocks items that were depleted during shift, • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc., • Communicates with front-of-house team to manage pacing of courses, member feedback, etc., • Updates knowledge and skills by participating in staff training opportunities, • Supports and assists fellow team members whenever possible., • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures, • Supports and assists fellow team members whenever possible, • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely, • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies, • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards, • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations, • Attends mandatory meetings, • Adheres to posted schedules
Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement
ABOUT THE COMPANY Birley Bakery is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private members’ clubs 5 Hertford Street and Oswald’s in London. Opening summer 2025, Birley Bakery will be located on the Upper East Side’s Madison Avenue, and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, by delivering simple yet elegantly crafted bread, pastries and desserts. POSITION SUMMARY Assisting the Pastry Head Chef and all Pastry Sous Chef’s in the production of food to the required standard specially bread and viennoiserie. ESSENTIAL DUTIES & RESPONSIBILITIES To work under the direction of the Pastry Head Chef and all Pastry Sous Chef’s. To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team. To compile the daily mise en place. To ensure that all food is cooked and presented to excellent quality as devised by the head pastry Chef. To promote effective team work. To cook all food items as requested, serving as expected. To prepare attractive food displays if required. To receive, prepare and cook any orders. To clean and maintain all pastry kitchen areas, including equipment and tools to Safe and Sound standards. To report any potential health or hygiene hazards. To ensure the proper handling of all food items in accordance with health & hygiene procedures. To place food orders as required for the daily production. To ensure efficient stock rotation for any foods produced. To attend or conduct trainings. To fill out documentation as required per Safe and Sound standards. To be flexible with regard to external duties such as special events, promotions and demonstrations. To carry out any other reasonable request as directed by your manager. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) 2+ years of hospitality or café experience. Strong organizational and multitasking skills with attention to detail. Calm and solutions-oriented under pressure, especially during high-volume service. Excellent interpersonal, communication, and problem-solving skills. Professional appearance and demeanor that aligns with a premium brand environment. Food Handler Certification (or willingness to obtain one promptly. Passionate, Curious, Sincere, Entrepreneurial, Driven, Empathetic and Highly Motivated. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the bakery. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. EEO STATEMENT Birley Bakery is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.
Objectives of this role Oversee restaurant operations and ensure a smooth flow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with different types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staff and waitstaff, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conflicts Organize and take stock of restaurant supplies