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The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
WayBack is looking for AGM for NYC restaurant.
Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
Successful Italian Restaurant looking for a reliable and experienced Floor Manager/ Maitre'D Need to be able to work under pressure, be respectful of co-workers and customers. Be able to lead with class and politeness, be a team player but must direct Front of the House like a very coesive team. Our priority is to provide an exceptional Food, Beverage and Ambient experience to our guests. We are looking for a driven, hard working individual looking to be a part of our winning Team. Must be organized, efficient and goal oriented. Willing to follow directions from General Manager and Proprietors . Part time/Full time Salary from $30 to $40 per hour
A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.
We’re looking for a reliable and experienced Restaurant Manager to take the lead at a fast-paced, Caribbean-inspired quick-service restaurant with steam-table service and customer self-seating. This is a hands-on role for someone who knows how to manage operations efficiently and ethically while bringing fresh ideas to the table. Key Responsibilities: • Oversee daily restaurant operations and team management • Accurately count inventory and calculate food cost per item • Use restaurant management software like Restaurant365 or similar tools • Create weekly staff schedules and manage labor effectively • Implement operational improvements and innovate for better efficiency • Handle cash and deposits with honesty and accountability • Support team training and development Requirements: • Proven experience managing a restaurant (steam table/QSR experience is a plus) • Strong organizational and leadership skills • Comfortable with technology and restaurant software • Detail-oriented, proactive, and dependable • Excellent communication skills • Integrity is non-negotiable We’re looking for someone who wants to grow with the business, not just clock in and out. If you’re ready to make a difference and bring your skills to a vibrant, high-traffic restaurant
Job Description: 1. Inventory counting and data entry. 2. Procurement management. 3. Kitchen inspections including sanitary and layout. 4. Online item management. 5. Transport goods between kitchens. 6. Workers shift management. New worker onboarding. Requirement: 1. good work ethic 2. have a valid driver license 3. expert using excel, google sheet and other office software
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you'll be setting work schedules, making sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety operations. Manage restaurant's good image and suggest ways to improve it Observe operational costs and suggest measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and FOH staff Skills: Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, OpenTable, Delivery Apps Strong leadership, motivational and people skills. Job Types: Full-time, Part-time Pay: $70,000.00 - $80,000.00 per year Expected hours: 15 – 20 per week Shift: 8 hour shift Evening shift Morning shift Experience: Restaurant management: 3 years (Preferred) Language: Spanish (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person
I am looking for a Restaurant Manager to work on weekends, specifically Saturday night and Sunday from 3 PM to 10 PM. Thank you.
Full job description Summary/Objective To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. Essential Function Understand that our guest is our #1 priority. Greet guests in a courteous and friendly manner (where applicable). Follow all recipes and practice portion control to prepare, garnish, and present ordered items. Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments. Handles, stores, and rotates all products properly. Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment. Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality. Complete opening, on-going, and closing checklists as required. Return all items used during your shift to the proper place, clean and organize all work and storage areas including all coolers and refrigerators), empty and re-line all trash containers. Assumes 100% responsibility for quality of products served. Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards. Other duties as assigned. Required Education & Experience One year experience working in food service environment is essential. High school diploma preferred. Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders. Experience in dealing with problems involving customer service. Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges. Food Handlers permit as required by law. Brand Certification as required by law. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check. Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. Work Environment This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. This role will also need to be able to utilize computer systems and work-related electronic devices. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. Physical Demands Hungry Llama LLC complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, SSP America, Inc. will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to communicate with guests and fellow team members and be able to accurately exchange information in these situations; operate a computer and other office equipment, such as POS system, copy machine and computer printer; must be able to detect business patterns that require the increase or decrease in staff at a given moment in time; must be able to distinguish flavors when testing recipes to be prepared for guests; may be required to lift up to 25lbs about 50% of the time when receiving inventory or distributing product to company outlets; constantly exposed to both hot and cold temperature conditions. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members and applicants for employment on the basis of race, color, ancestry, national origin, citizenship, age, physical or mental disability, medical condition, pregnancy, religion, sex, gender, gender identity, gender expression, marital status, sexual orientation, protected U.S. military or veteran status, political affiliation, genetic information, union activity or any other bases protected by law. All Hungry Llama LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Benefits: Employee discount Flexible schedule Experience level: 2 years Restaurant type: Casual dining restaurant Shift: 8 hour shift Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Experience: Restaurant experience: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: New York, NY 10014 (Required) Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person
Position Overview: We are seeking a dynamic and experienced Sales Manager or Vice President of Sales to drive growth in the natural paper goods and tableware sectors. The ideal candidate will have over 10 years of experience and established relationships with key accounts in both the food service and retail industries. Key Responsibilities: Strategic Sales Leadership: Develop and implement sales strategies to expand market share in the food service and retail sectors. Account Management: Cultivate and maintain strong relationships with major clients, including hospitality, restaurants, food distributors, schools, government agencies, stadiums, airlines, airports, and retail chains such as Walmart, Kroger, Costco, supermarkets, drug stores, hardware chains, and auto chains. Product Expertise: Leverage in-depth knowledge of natural paper goods and tableware to effectively present and sell products to diverse clients. Team Collaboration: Work closely with internal teams and external representatives to ensure seamless account management and customer satisfaction. Sales Performance: Monitor sales metrics, analyze market trends, and adjust strategies to achieve and exceed sales targets. Qualifications: Experience: Minimum of 10 years in sales leadership roles within the natural paper goods, tableware, or related industries. Industry Relationships: Proven track record of established relationships with key buyers in the food service and retail sectors. Product Knowledge: Comprehensive understanding of natural paper goods and tableware products. Skills: Strong communication, negotiation, and interpersonal skills. Ability to lead and motivate a sales team. Education: Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred. Compensation: Base Salary: Competitive, commensurate with experience. Commission: Performance-based commission structure. Bonus: Eligibility for annual bonuses based on sales performance. Application Process: Interested candidates are invited to submit a resume and a cover letter detailing their qualifications and vision for the company's growth. Applications will be reviewed on a rolling basis until the position is filled.
We are looking for someone with STRONG communication skills, your daily responsibilities are speaking with current clients and potential clients. Phone based skills are a MUST. This role is 100% in person because we believe in the power of team work and collaboration. We are located in the heart of the Financial District in a state-of-an-art office space on Wall Steet. Must be able to start IMMEDIATELY. About us: Founded in 2011, American Merchant Capital is a private lending and technology company that provides small businesses access to capital and business technology solutions to other financial services providers. Our mission at American Capital Group is to help entrepreneurs and business owners in their time of need, so they can continue to grow their businesses and do what they love. We differentiate ourselves with our innovative solutions, the simplicity of our process, the speed to funding (most loans funded within 24 hours), and most importantly, with the level of care and compassion with which we treat our clients. We are a direct lender and have funded over $150 million to small businesses. We provide financing to retailers, restaurants, hotels, medical professionals, manufacturers, etc. Our creative financing solutions include merchant cash advance, secured and unsecured business loans, and asset-based loans. We are growing rapidly and are looking for smart, talented and dedicated professionals. About the Role: This role offers base and aggressive commission structures with no cap on payouts. First year expected total compensation above $100,000. This role will specialize in providing small businesses and merchants with full financial services including: Merchant Cash Advances Lines of Credit Term loans SBA Loans Business Loan Salesperson & Funding Coordinators are responsible for performing the following tasks: Handling large quantity of inbound clients interested in financing Selling financial products Building a pipeline of business Managing client relationships Working well in a team environment Sales Representatives are also required to follow set protocols and business practices to efficiently work leads, track the flow of information and accurately document all outcomes. Our firm invests in exceptional, highly effective marketing which generates a massive flow of highly qualified inbound leads, extensive and ongoing training, an excellent sales support staff and daily sales incentives with a positive and highly motivated team environment. As a member of our Sales team, you will always represent our firm's moral and ethical standards and be expected to conduct yourself in a professional and courteous manner to clients and co-workers. Highly motivated Ambitious self starter Competitive mentality Driven to succeed, willing to fail and learn from mistakes Proficiency with Salesforce, Microsoft Office Strong communication skills A drive for self-directed learning and personal development Team player Preferred Qualifications Bachelor's Degree Able to commute to our New York Headquarters office Promotable to Sales Manager within 2 years Previous experience using Salesforce and proficiency using Microsoft Office American Capital Group is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on any category protected by law, including race, color, national origin, religion, gender, sexual orientation, disability, age, military status and prior record of arrest or conviction. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Shift: 8 hour shift Supplemental Pay: Commission pay Education: High school or equivalent (Required) Ability to Commute: New York, NY 10004 (Required) Work Location: In person
We are just open in Arthur location, looking for new team members as a busboy. Busy restaurant who can work fast and long hours. Please step in for interview ask for manager.
We’re looking for motivated individuals who know restaurant owners, managers, or key decision-makers in Manhattan, especially around Soho – and want to make extra cash on their own schedule. 💡 About Swayze Swayze is an exciting new startup that helps restaurants get more customers through Instagram with zero upfront cost. Restaurants offer perks (like free drinks or discounts), and in return, customers promote them on social media. It’s a win-win for restaurants and influencers. 📌 The Job – Simple & Flexible ✅ Earn a commission per restaurant you sign up. 💰 ✅ The more restaurants you know, the more you make! No limits. ✅ Door-to-door sales or referrals – talk directly to restaurant owners & managers. 📩 Who’s This For? • Foodies, entrepreneurs, or hospitality professionals who want to monetize their network. • Anyone looking for a high-earning side hustle with an exciting startup. • Anyone with connections to restaurant owners & decision-makers. • Anyone comfortable walking into restaurants and explaining Swayze.
Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person