Technical support specialist jobs in Medford, New York (NY) State

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Admin Tech 2 – Holtsville, NY. Administrative Tech 2 (Asset Data Reconciliation) - The Contractor shall:. Lead a team of Contractor technicians to conduct targeted physical inventories at specified locations, verifying, confirming, and correcting asset data discrepancies in HP Asset Manager to en...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The IT Technician’s role is to ensure system operation and fu...

At Home - JobID: 16198 [Retail Associate / Team Member] As a Customer Support Specialist at At Home, you'll: Provide customers a positive shopping experience; Be responsible for building opening and closing tasks; Perform and train team on all customer support responsibilities; Submit facilities,...

At Home - JobID: 16199 [Retail Associate / Team Member] As a Customer Support Specialist at At Home, you'll: Provide customers a positive shopping experience; Be responsible for building opening and closing tasks; Perform and train team on all customer support responsibilities; Submit facilities,...

Assists in coordination with vendors on infrastructure projects. Experience with O365 and MS Office software. Ability to work on multiple projects at the same time. ...

The successful candidate will help support Dolby’s active content creation environment. From the Dolby Vision grade or the Dolby Atmos mix, through mastering, quality check and exhibition, the candidate will gain insight into all the key stages required to produce and support playback of industry...

Provide telephone switchboard operator functions when switchboard is not staffed. Experience with maintaining a computer facility preferred. Provide timely and effective communication with vendors’ support staff and IS Analysts. Monitor interface engine display for possible issues. ...

Previous experience in a customer-facing role (Support, Solutions Consulting, etc. Professional development supported by formal career pathing, learning platforms, and tuition reimbursement. Employee Resource Groups that provide supportive communities within Braze. ...

Responsibility for availability and user support within NASA for the following architectures:. Assignments may be complex in nature where judgment and initiative are required in resolving problems and making recommendations. Troubleshoot, diagnose and resolve PC related failures and initiate corr...

Fastly helps people stay better connected with the things they love.Fastlys edge cloud platform enables customers to create great digital experiences quickly, securely, & reliably by processing, serving, & securing our customers applications as close to their end-users as possible at the edge of ...

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. To be successful as an IT support analyst, you shou...

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

Application Support Engineers (Trading Systems) are the front line of Barracuda FX working with customers on a day-to-day basis. As Barracuda FX provides mission critical systems for foreign exchange, Application Support Engineer (Trading Systems) ensure those systems are functioning every day, e...

An extensive knowledge of computer hardware and operating systems common to a business environment. Experience with hosted/cloud-based systems based on MS Azure. ...