Technical support specialist jobs in Hempstead, New York (NY) State

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development services to government and commercial clients around the globe. Our Se...

Technology Support Specialist, Post Campus. Thisposition is responsible for providing on-going maintenance and support for thePC/LAN environments with timely, courteous service to all campusdepartments. The technician is also responsible for installation andon-going support for all PC related app...

Customer Service Technical Support Specialist. As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. Escalate ...

Job Summary: As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Key Responsibilities:Customer Support:Deliver exceptional customer service to users experiencing technical difficulties with internet services. E...

Customer Service Technical Support Specialist. As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. Escalate ...

Customer Service Technical Support Specialist. As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. Escalate ...

Customer Service Technical Support Specialist. As a Level 1 and 2 Call Center Support Specialist, you will be the first point of contact for customers seeking technical assistance. Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. Escalate ...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Provide technical support onsite to the Applications and Systems in accordance with the client's SOPs\WPs\BPs and appropriate project specifications. Monitor the availability and performance of supported applications. Provide audit support on privileged user access reviews, audit queries and othe...

Maintain technical documentation and knowledge bases to facilitate self-help for users and improve support efficiency. Monitor system performance, generate reports, and identify areas for improvement to support decision-making processes. Participate in IT projects such as system implementations, ...

Maintain and support a O365, VDI and mobile environment. Proficient with Laptops, VMware VDI and physical desktops. Must have experience supporting users in a dynamic environment with white glove service in person and over the phone. ...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Experience with the following: Help Desk experience supporting users on site and remotely. This position is based in Lynbrook, NY. You should have the ability to diagnose and resolve technic...

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. You'll have the opportunity t...

Assist in ensuring the Agency’s computer security procedures are up to date, including folder shares and user permissions, browser security, remote access (VPN), anti-virus and BitLocker software. Responsible for the installation, repair, maintenance, and support of Agency desktop hardware and so...

The Desktop Support Analyst (Technician) will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer ser...