Technical support specialist jobs in White Plains, New YorkCreate job alerts

Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues promptly and accurately; Document and track cus

As a Technical Product Operations Specialist, you will work on projects that drive growth, engagement, and quality of the company's products through data-driven decision making and technical tooling. Google Sheets) to effectively communicate findings to stakeholders and support real-time decision-ma

Up to $25 per hour - As an Administrative Specialist at Franklin Energy, you will: Follow detailed, standard practices and operating procedures to review and process applications and varied, supporting documents for accuracy and completeness; Provide technical support to applicants for the online ap

Design-Build Mechanical Contractor This Jobot Job is hosted by: Courtney Hoogervorst Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $35 - $50 per hour A bit about us: Design-Build Mechanical Contractor that provides services through the Intermountain Region Why join us? o Opportunities for career growth, training, and development o Work/Life Balance o 401(k) plan with company match o Excellent medical, dental, vision insurance o Company paid Life and AD&D insurance o Short and Long-Term Disability Insurance o Tuition Reimbursement Job Details We’re seeking a Building Automation Controls Specialist in the Salt Lake area. This role is ideal for someone with strong BAS/DDC experience, who can program, commission, and service advanced building automation systems that integrate HVAC, lighting, security, and energy management. Responsibilities • Program, configure, and commission BAS/controls systems (Siemens or comparable platforms preferred)., • Lead system integrations involving HVAC, lighting, access control, and dashboards., • Troubleshoot and resolve complex DDC controls issues., • Develop and implement graphics, dashboards, and reports for end users., • Mentor junior technicians and provide project team guidance., • Collaborate with project managers, engineers, and contractors to deliver quality projects., • Provide customer training and technical support. Qualifications • 5+ years BAS / DDC experience, with strong HVAC control sequence knowledge., • Familiarity with integration protocols (BACnet, Modbus, LonWorks)., • Proficient in system commissioning, programming, and troubleshooting., • Experience reading mechanical drawings, control schematics, and wiring diagrams., • Strong communication skills and customer-facing experience., • Leadership ability to train or mentor others. Preferred • Niagara N4 certification or other BAS credentials., • Experience with energy dashboards or advanced graphics., • Knowledge of codes and safety practices (OSHA/NFPA). Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Summary The role of the Collibra Data Governance Specialist is to implement, administer, and enhance enterprise data governance capabilities using Collibra Data Intelligence Cloud. This role will partner with business, data, analytics, and IT teams to establish strong data governance practices, improve data transparency, and enable trusted, compliant data across the organization. The ideal candidate combines hands-on Collibra expertise with a solid understanding of data governance frameworks, metadata management, and stakeholder engagement. We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes. Key Responsibilities Collibra Platform Implementation & Administration • Configure and administer Collibra Data Governance and Data Catalog, • Customize operating models, domains, communities, assets, and workflows, • Implement business glossaries, data dictionaries, and ownership models, • Define and operationalize data governance policies, standards, and processes, • Support data stewardship and ownership across business domains, • Enable data lineage, impact analysis, and data certification, • Ingest and manage technical and business metadata, • Support automated and manual lineage across systems, • Work with business and technical stakeholders to onboard data assets into Collibra, • Conduct training sessions for data owners, stewards, and users, • Promote adoption of Collibra as the system of record for governed data Required Qualifications • 5+ years of experience in data governance, data management, or related roles, • 3+ years of hands-on experience with Collibra Data Intelligence Cloud, • Strong understanding of data governance frameworks and operating models, • Experience working with metadata, lineage, and data cataloging concepts, • Excellent communication and stakeholder management skills Preferred Qualifications • Experience integrating Collibra with cloud data platforms (Snowflake, Azure, AWS), • Familiarity with BI and analytics tools (Power BI, Tableau, Looker), • Experience with data quality tools and processes, • Knowledge of regulatory requirements (GDPR, CCPA, SOX, etc.), • Collibra certification (Ranger, Governance, or equivalent) Technical Skills • Collibra Data Governance & Data Catalog, • Metadata management and data lineage, • Data governance operating models and stewardship, • Integration with cloud data platforms and BI tools Soft Skills • Strong facilitation and communication skills, • Ability to work across business and technical teams, • Detail-oriented with a strong governance mindset, • Ability to drive adoption and cultural change What We Offer • Opportunity to build and scale enterprise data governance programs, • Hands-on work with leading data governance platforms, • Collaborative, cross-functional data teams Location Requirements This role is a remote role. To be considered for this position, candidates must reside in one of the following U.S. states: AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, and Washington DC. Candidates residing outside these states are not currently eligible for consideration. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently. We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate's experience, skills, education, work location, and internal equity. In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc. Estimated Compensation Range:$120,000—$150,000 USD FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms. FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #formativgroupcareers #WorkWithUs Click here to view our Privacy Policy

Job DescriptionCompany Description Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you! Job Description Position Summary The PMS Support Specialist plays a key role in supporting veterinary hospitals through practice management system (PMS) conversions and resolving complex system issues. This hands-on position focuses on ensuring smooth transitions to cloud-based platforms while minimizing disruption to hospital operations. This role is ideal for a highly organized and detail-oriented problem solver who thrives in fast-paced environments and remains calm under pressure, especially during system go-lives. The ideal candidate is a clear communicator who can effectively work with both technical and non-technical stakeholders, understands how data is structured within systems, and takes strong ownership of outcomes from start to finish. Qualifications Key Responsibilities • Support end-to-end PMS conversions, including system setup, data migration, validation, and go-live execution, • Configure templates, pricing, services, and workflows within PMS platforms, • Assist with data entry and ensure accuracy throughout the conversion process, • Provide post-conversion support to stabilize systems and drive user adoption, • Serve as an escalation point for complex PMS-related issues across hospitals, • Diagnose and resolve system, workflow, and data-related problems, • Partner with software vendors to address system bugs, outages, and integrations, • Collaborate with Operations, Strategy, Marketing, and Finance teams to support conversions and ongoing system needs, • 3+ years of hands-on experience with veterinary PMS platforms, • Strong experience with Pulse and EzyVet, • Experience with additional systems such as Avimark, Cornerstone, Impromed, Shepherd, or Vetspire, • Proven experience supporting PMS implementations or conversions, • Strong troubleshooting skills across systems, workflows, and data, • Experience in a multi-site veterinary organization, • Exposure to data migration or system integrations, • Experience working with software vendors and technical support teams, • Ability to work independently in fast-paced, time-sensitive environments Additional Information Additional information Compensation & Benefits • Base Salary: $70,000 – $90,000 (commensurate with experience), • Performance-based bonus eligibility, • Comprehensive medical, dental, and vision benefits, • 401(k) with company match, • Remote or hybrid (if NY based) We want nothing more than to fuel your career goals, which is why we’ve created exclusive programs like Alliance Educates, Alliance Propel and Alliance Cares - to bring you financial, learning and wellness opportunities designed to enrich your growth. WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER. Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.

Job DescriptionDescription: Job Title: Quality Control Engineer / Quality Specialist Location: Spartanburg, SC or Mount Vernon, NY Company: ICE AIR, LLC and Affiliates (“Ice Air”, the “Company”, “We”) About Us: Ice Air is a manufacturer of innovative HVAC solutions serving the North America market. We are dedicated to providing reliable, quality, energy-efficient equipment for all new construction, replacement and retrofit projects. Position Overview: We are seeking a motivated Quality Control Engineer / Specialist to support the reliability, performance, and continuous improvement of our HVAC products and manufacturing processes. This role will focus on identifying quality issues, performing structured root cause analysis, improving internal processes, and strengthening feedback loops between manufacturing, engineering, service, and customers. The ideal candidate will have experience working in a manufacturing or service-oriented environment and will be comfortable analyzing technical problems, communicating with cross-functional teams, and driving corrective actions that prevent recurring issues. This individual will play an important role in helping build more robust systems and improving the overall customer experience. Key Responsibilities: • Lead Root Cause Corrective Action (RCCA) investigations into internal quality issues, field failures, and customer complaints., • Utilize structured problem-solving tools such as 8D, 5-Why analysis, Fishbone diagrams, Pareto analysis, and FMEA to identify root causes and implement corrective actions., • Analyze service trends, warranty data, and field performance information to identify recurring issues and improvement opportunities., • Work closely with engineering, manufacturing, and service teams to strengthen system reliability and help “bullet-proof” HVAC equipment performance in the field., • Develop and maintain quality control processes, inspection standards, and documentation to ensure consistent production quality., • Partner with manufacturing teams to identify process weaknesses and implement improvements that reduce defects and variability., • Monitor quality performance indicators including defect rates, warranty trends, service call data, and customer feedback., • Support containment activities and corrective action implementation when quality issues arise., • Communicate clearly with both technical teams and leadership, ensuring issues and solutions are understood across the organization., • Assist with customer communication when necessary to explain findings, corrective actions, and improvement plans., • Support new product introductions by validating quality processes and production readiness., • Competitive salary, bonus, and benefits package., • Significant long-term growth opportunity., • Bachelor’s degree in engineering, Industrial Engineering, Mechanical Engineering, Quality Engineering, or related technical field preferred., • 2–4 years of experience in quality engineering, manufacturing, service engineering, or related technical roles., • Hands-on experience performing root cause analysis and implementing corrective actions., • Strong analytical and data interpretation skills with the ability to identify trends and improvement opportunities., • Ability to work effectively across multiple departments including operations, engineering, service, and leadership teams., • Strong written and verbal communication skills., • Proficiency with standard business tools including Excel, Word, and PowerPoint. Preferred Qualifications • Experience with HVAC systems, refrigeration systems, or electro-mechanical assemblies strongly preferred., • Experience working with service teams or customer feedback loops is a plus., • Experience with HVAC equipment such as PTAC units, packaged systems, or commercial HVAC products., • Familiarity with manufacturing quality systems, continuous improvement methodologies, or Lean/Six Sigma environments., • Experience performing failure analysis or reliability investigations., • Ability to help build structured processes that prevent issues rather than simply reacting to them. Personal Attributes • Strong problem-solver with a curiosity for understanding technical failures., • Comfortable working in a fast-paced manufacturing environment., • Ability to communicate effectively across all levels of the organization., • Collaborative mindset with the ability to influence teams and drive improvements., • Focused on building durable systems, strong processes, and long-term quality improvements.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Job Title: Account Services Administrative Specialist Reports to: Head of Account Services Department: Account Services – Responsive Inbound Vertical Division: Account Resolutions Team ART Position Summary: The Account Services Administrative Specialist provides centralized operational and administrative support to the Account Services team by managing inbound client communications, service tickets, and workflow tracking. This role serves as the first point of contact for phone calls and shared inbox requests, ensuring accurate triage, ticket creation, routing, and service level objective monitoring. The position supports key Account Services processes including rate reviews, save accounts, activations, and closures, while maintaining accurate documentation, tracking tools, and reporting to provide leadership with clear visibility into performance, priorities, and outcomes. Key Performance Areas & Key Performance Indicators: Inbound Communication, Ticketing & Triage: 70% • Answer inbound client calls and provide professional first line support, • Monitor group inboxes to ensure all emails and messages are captured and addressed, • Create and issue service tickets with accurate categorization, documentation, and ownership, • Ensure 100 percent triage of all tickets and confirmation of receipt to clients, • Track service tickets against defined service level objectives and escalate items at risk of breach, • Provide administrative support for rate reviews, save accounts, activations, and closures, • Prepare and submit required internal and external forms and supporting documentation, • Monitor Monday.com boards for tags or assignments and notify owners of required actions, • Draft and send professional client and partner communications on behalf of the team, • Attend Account Services meetings, capture clear meeting minutes, document action items, and distribute notes promptly, • Maintain and update the Account Services Center of Excellence ensuring current policies, guides, and resources are available, • Track updated deal, sales, and policy documentation and communicate changes to the team, • Create PowerPoint presentations using KPI and performance data for leadership and team reporting, • Maintain organized digital records, folders, tracking tools, and shared resources, • Conduct background research requested by leadership to support workflow improvements and quality initiatives, • Compile documentation and research related to rate reviews and save accounts for leadership review Education: Associate degree or equivalent experience in administrative support, client services, payment processing, or a related field preferred Experience: • Minimum of 1 plus year of experience in customer service, administrative support, account services, or related roles, • Strong professional phone presence and written communication skills, • Ability to triage requests, prioritize workload, and align tasks to service level objectives, • High attention to detail with accurate data entry and documentation practices, • Comfort using ticketing systems, CRM tools, shared inboxes, phone systems, and work management platforms such as Monday.com, • Basic proficiency in PowerPoint and Excel for KPI reporting and presentations, • Sound judgment in assessing urgency, impact, and escalation needs, • Client focused mindset with professionalism, empathy, and discretion, • Strong organizational skills with consistent follow through and task tracking Competencies Client Focus – Demonstrates courtesy, empathy, and professionalism in all client and partner interactions Communication Skills – Clearly conveys information verbally and in writing and documents accurately Attention to Detail – Ensures accuracy in ticket creation, documentation, and reporting Problem Solving – Assesses issues effectively, routes appropriately, and escalates risks early Process Orientation – Follows procedures consistently and supports continuous improvement Organizational Skills – Manages multiple priorities while meeting deadlines and service levels Technical Proficiency – Effectively uses ticketing, communication, and reporting tools Team Collaboration – Works collaboratively and proactively supports team success Adaptability – Responds effectively to changing priorities in a fast paced environment Accountability – Takes ownership of work, follows through to completion, and maintains confidentiality Compliance Awareness – Adheres to company policies and regulatory requirements Physical Requirements The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions Prolonged periods sitting at a desk and working on a computer Ability to occasionally lift up to 15 pounds Employer reserves the right to change this job description at any time based on business needs

Job DescriptionLicensed Esthetician/Cosmetologist – Wax Specialist Join the team that’s redefining smooth! At European Wax Center | EWC Growth, our Wax Specialists deliver exceptional guest experiences through expert waxing services, genuine connection, and the confidence that comes with helping people look and feel their best. As a licensed skincare professional, you’ll use your technical skill and passion for service to create long-term relationships with guests while representing the EWC brand with professionalism and consistency. We invest in your success and longevity—offering paid training, liability insurance coverage, ongoing education, and clear career growth opportunities across 50+ centers nationwide. You’ll gain the skills, speed, and confidence to grow your earnings through hourly pay, commissions, tips, and incentives. Responsibilities: • Perform professional body and facial waxing services using EWC’s exclusive 4-Step Process, • Deliver a consistent, safe, and comfortable guest experience aligned with brand standards, • Apply sound judgment and skin analysis skills to identify sensitivities or contraindications, • Educate guests on pre- and post-wax skincare and recommend EWC retail products to support healthy, lasting results, • Build trust and rapport to promote rebooking and Wax Pass packages, • Meet or exceed individual service, retail, and rebooking goals, • Maintain a clean, hygienic, and organized waxing suite in accordance with EWC Growth safety and sanitation policies and state board requirements, • Participate in team meetings, trainings, and coaching sessions to continue developing your craft, • Develop the skills and leadership qualities necessary to train and mentor new Wax Specialists once qualified, supporting EWC Growth’s culture of education and excellence., • Comprehensive liability insurance coverage provided, • Paid training and continuous education, • Established clientele and consistent scheduling, • Competitive hourly pay, commissions, tips, and incentives, • A supportive, upbeat team culture built on kindness, confidence, and professionalism Requirements • Valid Esthetician or Cosmetology license in the state of Illinois (required), • 6+ months of hands-on waxing experience preferred, but not required — paid training provided, • Confidence performing full-body waxing services for all genders and anatomies, • Sales-minded attitude with the ability to recommend skincare products and Wax Pass packages, • Eager to learn, grow, and glow — because great Wax Specialists never stop improving, • Strong communication and relationship-building skills, • Commitment to exceptional guest care, cleanliness, and performance standards, • Ability to multitask and stay calm under pressure, • Availability to work evenings, weekends, and holidays as needed, • Stand and provide services for extended periods of time, • Perform repetitive hand and arm motions, • Bend, reach, and lift up to 25 pounds as needed, • Work with skincare and cleaning products in a fast-paced service environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Benefits • $17.50 (increases as you grow) + Tips + Commissions + Bonuses, • Complementary Waxing Services, • 50% Off Retail Products, • Medical, Dental, and Vision Insurance (for eligible employees), • 401(k) with Company Match + Paid Time Off + Paid Parental Leave, • Company-paid Life and Disability Insurance, • Flexible Scheduling and a Supportive, Team-First Culture, • Ongoing training, education, and career pathing opportunities EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionDescription: Full-Time, Hybrid/Remote position : Ideally candidate will be located within commuting distance of our Wilmington, DE or Rye, NY office. This is not a requirement. At Today Media, we are looking for a strategic and creative Digital Media Specialist to join our growing Digital Operations team and play a role in optimizing our digital advertising presence across multiple platforms. This position is essential in maximizing the performance of digital campaigns for our diverse portfolio of clients and our lifestyle and business publications. The ideal candidate has a deep understanding of the digital landscape, is data-driven, and possesses the technical skills to design and execute campaigns that deliver measurable results. You will work closely with our sales and production teams to ensure our digital products—ranging from social media and email marketing to targeted programmatic ads —are executed with precision and excellence. Responsibilities • Manage the execution and optimization of digital advertising campaigns across social media, search, and programmatic networks., • Monitor campaign performance and provide detailed reporting and analysis to internal teams and clients., • Implement and manage tracking tags (UTMs, pixels) to ensure accurate data collection and attribution., • Stay current with emerging digital trends, platform updates, and best practices to keep Today Media at the forefront of the industry., • Provide technical support for digital products, including troubleshooting ad Di delivery issues and site integration., • Support Director of Digital Strategy with review and assessment of pre-campaign research and post-campaign insights, • Supports day-to-day digital operations with required administrative tasks including but not limited to maintain compliance logs, process documentation, quality control protocols, internal reporting and updating and maintaining required reporting for external departments. Requirements:, • 2 years of experience in digital marketing, social media management, or digital advertising operations is preferred, • Experience with digital ad design, • Familiarity with digital campaign best practices, • Proficiency with Google Ad Manager, Meta Ad Manager, programmatic platforms and email marketing platforms (e.g., Hubspot, Mailchimp)., • Strong analytical skills with experience using Google Analytics to track and interpret user behavior., • Excellent project management skills with the ability to handle multiple high-priority tasks simultaneously., • Strong written and verbal communication skills., • Experience in a media or publishing environment is a plus. Why Work With Us? This position offers the opportunity to lead digital innovation within a respected regional media company. You will have the chance to shape our digital strategy and grow your expertise across a wide array of modern advertising channels. Today Media is a dynamic media company. Today Media is an Equal Opportunity Employer and complies with all federal and state anti-discrimination laws.

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance — simplifying the process, protecting patients, and strengthening hospital outcomes. As the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates within partner hospitals, we make access to coverage easier, faster, and more compassionate. PFA is growing rapidly nationwide, and our success is built on people who care deeply about helping others. We believe our employees are our most valuable resource, and we’re committed to maintaining a healthy work/life balance within a culture grounded in empathy, teamwork, and respect. If you’re passionate about guiding patients through complex healthcare systems, advocating for fairness, and making a measurable impact every day — PFA is where you belong. Job Description The Patient Advocate Specialist plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. This is a full-time, 5-day-per-week on-site role based at White Plains Hospital where you’ll work directly with patients and hospital partners. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance (PFA) team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize PFA’s CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent PFA as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • Always uphold the organization’s values with ethical integrity and professionalism. Qualifications Required Qualifications • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three-Five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Additional Information Our Benefits – Supporting You Inside and Out At Patient Funding Alternatives, we know that caring for others starts with caring for our own people. That’s why we offer a comprehensive, industry-leading benefits package designed to support your health, your future, and your wellbeing. Our team members enjoy medical, dental, and vision coverage through UnitedHealthcare and Guardian, employer-paid life and disability insurance, and a 401(k) plan with company match. We also invest in your wellness — with up to $100 annual reimbursement for fitness, mindfulness, and wellness activities, plus access to mental health tools like the Calm Health app and a 24/7 Employee Assistance Program. From flexible spending accounts to nationwide fitness programs and virtual care, PFA is committed to helping you stay healthy, balanced, and thriving — at work and beyond.

Job Description Patient Advocate Specialist White Plains, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences. As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Technial support specialist page is loaded## Technial support specialistlocations: Landskrona, Skane County, Swedentime type: Full timeposted on: Posted Todayjob requisition id: R0118240**Location:Landskrona, Skane County, SwedenJob ID:R0118240Date Posted:2026-03-04Company Name:*

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