Technical support specialist jobs in Wayne, New Jersey (NJ) State

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $61K per year / Health, dental & vision / PTO / 401K match - As a Customer Support Specialist you'll: Answer and triage incoming Support tickets, aiming for a team average Time to Resolution under 48 hours and First Response Time under 1 hour; Escalate urgent requests or technical issues fo...

Incident Management: Serve as a second-tier support specialist by troubleshooting and resolving complex technical issues reported by end users. Product Feedback Loop: Monitor and analyze support tickets to identify trends, recurring issues, and areas for improvement in the product or support proc...

Train continually on software, hardware and support standards to ensure the highest level of technical support for clients. Technical Support Representative. Translator of technical terms and concepts for non-technical users. One year of technical client support experience. ...

Technical Support Specialist who can support both MACs and PCs on a temporary/contract basis for 3 months. Support Apple Mac OS MacBook and iMac systems with such issues as network connectivity, WIFI, printing. Support Windows 10 and Windows 11 PCs and Laptops . Extensive knowledge and experience...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

We are seeking candidates for an opportunity as a Level 2 Onsite Desktop Technician. Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites. Need Experience with working with VP level employees. Troubleshooting hardware, software, and operating sy...

IT Support Specialist is responsible for administering and supporting the enterprise user community. This position will also assist in the backup/DR functions as necessary for the site and work with other members of IT when needed to assist in system updates or new implementations. This will invo...

Seeking a Desktop Support Technician to join our client's IT team, supporting a multi-site law firm of ~250 end users. Provide help desk support at Levels 1 and 2. Support internal applications and video conferencing software. Experience supporting Windows 10 and 11 and Office 2019 and Office 365...

Ranked one of the top 100 top RIAs by Barron’s & Forbes and headquartered in Parsippany, New Jersey with several regional offices across the country, Summit Financial LLC is a ~$10 billion independent advisory firm that has been providing comprehensive financial planning and wealth management ser...

The IT Sales Specialist will be responsible for account management, lead generation follow through, and communication with clients. The IT Sales Specialist will also be responsible for selling Moo IT Solutions' hardware/software products and services. Moo IT Solutions is a premier high-level tech...

You will provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s. Triaging all software cases before escalatingAssisting th...

Job Location: JD Edwards Technical Specialist. ...

We are seeking an experienced ERP Systems / Technical Support Analyst to join our team. Providing help desk technical support. ERP System / Tech Support Analyst. Identifying and resolving technical problems. ...

Overview: We are seeking a Senior C# .Net Developer with 7+ years of experience in developing C# .The ideal candidate will have expertise in C# .Net, Angular, SQL, and SQL Server, with a strong understanding of Agile development practices.Participate in full systems life cycle management activiti...

The Senior Technician, Desktop Support will act as a technical escalation focal to the Desktop Support Technician I and II positions but will not have any supervisory authority. The Senior Technician, Desktop Support will be responsible for providing advanced technical support to our corporate an...