

Call Center•51-250 empleados
En JOB TODAY desde octubre, 2021
ADM Value es un grupo francés creado en 2001 por Claude Briqué, especializado en la relación con los clientes.
Con 15 centros de producción en Marruecos, Madagascar, Francia, España y Senegal
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About the job What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service Department: Porter The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

Store Staff (Client Relationship Manager) — HolaWash Barcelona About HolaWash: HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine technology, quality, and friendly service to make laundry effortless. Position: Store Staff / Client Relationship Manager Location: Barcelona Languages: English (required) • Spanish (required) • Catalan (a plus) What You’ll Do: • Welcome customers and provide a professional, friendly experience., • Manage drop-off and pick-up orders through our CleanCloud system., • Recommend and upsell services such as express cleaning, garment protection, and shoe or home cleaning., • Ensure garments are handled, tagged, and packaged correctly., • Maintain store cleanliness, organization, and presentation standards., • Fluent in English and Spanish (Catalan is a strong plus)., • Excellent communication and customer service skills., • Presentable, detail-oriented, and tech-comfortable., • Experience in retail, hospitality, or customer service is a plus., • Competitive fixed salary + monthly performance bonuses (can reach €500 or more)., • Full training in customer service, garment care, and sales techniques., • Career growth opportunities as HolaWash expands across Spain., • A dynamic, young, and innovative work environment.

About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres , ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros.Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 4* situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción. Realizar el control, almacenamiento y transporte de los equipajes de los clientes. Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.) Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería. Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia. Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario. Se ofrece: Contrato indefinido Jornada completa Department: Reception About you • Experiencia de, al menos, 1 año como botones en hoteles de 4* o 5*., • Deseable formación de grado medio o superior de hostelería o turismo., • Elevada orientación al cliente y vocación de servicio., • Persona atenta a los detalles, resolutiva y acostumbrada al multitasking., • Capacidad de trabajar en equipo., • Persona ágil físicamente, acostumbrada a cargar peso y estar muchas horas de pie., • Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente., • Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Languages required: English and Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid and London, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

EMPRESA Reconocida empresa neerlandesa líder mundial dedicada al café y té, así como al chocolate, equipos relacionados y servicios técnicos para diversos segmentos del mercado como bares, restaurantes, hoteles, sanidad y oficinas. Opera en más de 100 mercados a través de un portafolio de más de 50 marcas. FUNCIONES • Gestión y grabación de pedidos y comandas., • Tramitación y seguimiento de pedidos., • Control de abastecimiento de clientes (CRP)., • Supervisión y análisis de stock., • Facturación., • Solución de incidencias., • Extracción de reportes SAP. CONDICIONES • Salario: 22500 e/año (bruto) + tiquet comida, • Contrato temporal: 3 meses + ampliación, • Incorporación: mediados de octubre aprox., • Horario: 9:00h a 18:00h o de 8:00h a 17:00h de lunes a viernes. Teletrabajo lunes y viernes., • Ubicación: Barcelona ciudad.

Empresa del sector contact center busca un/a agente de atención al cliente con francés e inglés para servicio relacionado con el mundo de la automoción en Barcelona. La persona seleccionada será la encargada de realizar las siguientes funciones: Funciones: Proveer asistencia telefónica efectiva y gestionar el caso. Coordinación con otros niveles de asistencia. Requisitos: • Francés nivel materno (C2), • Ingles fluido (C1) Se trata de un contrato estable por ETT (4 meses + incroporación a emrpesa) Horarios disponible: 16:00 -00:00 LD 39H ROTATIVO – BCN – 00:00 – 08:00 (noche) - LD 39H ROTATIVO – BCN TELETRABAJO, SOLO 5 DÍAS AL MES PRESENCIAL (oficinas en Nou Barris Barcelona) Salario : 9.90€b/h + plus idioma 0,86€b/h + teletrabajo 1.30e por dia trabajado Se realizarán entrevistas en inglés y prueba de idiomas. Prueba final: selection training 5/11 de 9h a 17h

Soho House & Co. – Barcelona The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do Main duties… • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly., • Give recommendations to the guest, help with reservations., • Support with reservations, rooming tour, luggage., • Building and maintaining positive relationships with members and guests, ensuring you are always approachable and helpful., • Creating a fun and positive atmosphere whilst maintaining professionalism., • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away., • Showcasing brand knowledge across all our Houses, amenities, pricing, events etc., • Managing guest lists and bookings across the House., • Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. What We are looking for... A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ● Passion for hospitality ● Strong attention to details ● Excellent customer service ● Fluent in English and Spanish ● Organised and reliable ● Ability to handle feedback to achieve member satisfaction ● Ability to multitask and work in a fast-paced environment ● Ability to understand and follow written and verbal instructions Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

💬 Customer Service Agent – German Speaker 🇩🇪 📍 Barcelona (Hybrid) | 💼 Full-time | 🗓️ Start date: November 10th Do you love helping people? 💛 Join an international team in Barcelona and assist customers with their card inquiries — from blocking a lost card to explaining transactions. No sales, just genuine care and support. 🌍 👩💻 What we’re looking for: ✅ Native/fluent German + good English ✅ Empathetic, patient & reliable ✅ Already living in or near Barcelona 🕓 Schedule: Shifts: Mon–Sun between 8:00–24:00 (8 hours/rotative) Late shifts (22:00–24:00) & Sundays = remote 💻 💰 What’s offered: €1,800 + monthly bonus 💶 Health insurance, meal card & Spanish lessons ☕ Growth opportunities in a friendly, multicultural team 🚀 ✨ Make a difference every day — by helping people feel safe and supported. 👉 Apply now and join our amazing team in Barcelona! 🇪🇸☀️

🎯 ¡Buscamos para sumarse a nuestro equipo de Atención al Cliente! en Relax Club privado. 📍 Ubicación: Sector Universitat, Casanova 26, Bcn. 🕒 Modalidad: Presencial | Turnos rotativos (mañana y tarde). 📅 Inicio: Inmediato. ¿Te gusta trabajar con gente, tienes buen trato y buscas un ambiente dinámico y profesional? ¡Esta oportunidad es para ti! 🔹 Requisitos: • Excelente presencia y predisposición, • Buenas habilidades de comunicación, • Responsabilidad y puntualidad, • Inglés fluido, • Experiencia previa en atención al cliente