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Administrador/a - Bola Boom Kids Party & Play Center

Oficina y Administración

hace 7 horas29 vistas

Position: Front Desk Executive
Location: Marbella, Nueva Andalucia


Duties & responsibilities

  • Welcoming and directing our guests, assisting and providing information with a variety of tickets/options
  • Capture sales from the incoming calls, inquiries and coordinate details of each reservation or inquiry
  • Processing payments/deposits and sending confirmation details to customers
  • Providing support to customers who may need to amend or cancel a reservation
  • Answering phone calls, respond to emails, WhatsApp in an impeccable manner and etiquette
  • Handle cash transactions, receive and process all payments according to standard procedures, process credit and debit card
  • Respond to complaints in a positive manner and, ability to constructively resolve conflicts
  • Collect and communicate visitors feedback and suggestions
  • Coordinate with the colleague(s) and keep an inventory of stock
  • Perform daily opening and closing procedures
  • Learn about our offerings, promotions, campaigns and events and communicate information about these with guests
  • Sell beverages and goods at the bar/showcase
  • Support the upkeep, cleanliness, and overall presentation of the premises to ensure a welcoming environment for guests.

Safety / Security

  • Adhere to all policies and procedures
  • Assist visitors in case of an incident or an emergency situation
  • Attend training and be prepared to perform emergency procedures (i.e. fire evacuation, accident reporting, etc)

Qualification

  • 1+ year experience in customer service/family learning/retail operations
  • Experience working with young children and their families is preferred
  • Basic knowledge of CRM programs, MS Office
  • Excellent communication skills and ability to interact positively with children, adults, and large groups
  • Experience working in a fast-paced, high-volume environment
  • English and Spanish B2+, other languages are plus
  • Lots of positive energy and patient

Demands

  • The working timings include evening & weekend shifts
  • Uniform/dress code required

We offer

  • Official employment
  • Working Schedule
    Rotating 2-week schedule shared between administrators. Each week alternates between: 3 weekday shifts (18 hours) and 2 weekdays + weekend shifts (28 hours). Working hours: Weekdays 15:30–21:30, Weekends 14:30–22:30. Average workload: 92–108 hours per month. Shifts are planned in advance.
  • Salary
    Starting from 938.40 € gross/month (based on 92 working hours per month).
  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Parcial
  • Horario
    Rotating shifts, weekdays & weekends
  • Salario
    938,4 € – 1.101,87 € mensual
  • Extras
    Overtime pay

pin icon50 Calle Gabriel Celaya, Nueva Andalucía, 29660, Marbella

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Administrador/aMarbella

Indoor play center • 11-50 empleados

En JOB TODAY desde marzo, 2026

We are a modern indoor play center creating a safe and fun environment for children and families. Friendly team, positive atmosphere, and opportunities to grow and develop with us.

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Bola Boom K.Activo hace 7 horas
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