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Bell Staff - Kimpton Vividora Barcelona - Hosco

Personal de Bar

hace 3 horas143 vistas

What's the job?
As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage.


Reports to the Front Desk Manager.


Your day-to-day

  • Greet all guests upon arrival.
  • Assist guests with luggage to their rooms promptly when checking in and upon checking out.
  • Promote all hotel functions and facilities.
  • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths.
  • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc.
  • Remove trash, papers, cans, bottles, cups, etc., in lobby area.
  • Assist guest with general information when Front Office is not available.
  • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants).
  • Polish and clean bell carts daily.
  • Assist guests into automobiles or taxi.
  • Prevent entrance of unauthorized or undesirable persons.
  • Quickly respond to guest requests in a timely and friendly matter.

What we need from you

  • Studies in hospitality or related field.
  • 2+ years' experience working in Rooms department.
  • Must be fluent in local language and English, additional languages will be highly valuable.
  • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us

  • Discounted international room rates.
  • Room for professional growth in one of the largest hospitality companies.
  • Training programmes and access to IHG's training tool.
  • Uniform and laundry service.
  • Meals whilst on duty.
  • Private health insurance discount.
  • Kimpton Benefits: our platform with exclusive discounts for employees.
  • Cool work environment and lots of fun
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¡Hosco J. de Hosco está entrevistando a personas como tú para este puesto hoy! ¡Muéstrale tu interés!
  • Experiencia
    No se requiere
  • Idiomas
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Inicio
    Incorporación inmediata

pin iconPlaça de Catalunya, 08002, Barcelona

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Personal de BarBarcelona

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En JOB TODAY desde mayo, 2022

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