Customer service - Italian and English

Servicio al Cliente

hace 11 horas47 vistas

A company in the contact center sector is looking for an inbound Customer Service specialist for the Italian market and work in Barcelona in hybrid mode and perform the following tasks:
  • Manage inbound contacts (phone calls, emails and letters) from customers seeking information or assistance.
  • Provide accurate and timely responses to customer inquiries regarding products, services and company policies.
  • Manage website-generated contact forms and provide support through digital channels.
  • Handle all calls in accordance with applicable service levels and guidelines, call scripts provided by the company.


Languages:
  • Italian spoken and written correctly (Level C2).
  • English correctly spoken and written (Level C1).


Schedule:
Full day of 39 hours per week between Monday and Friday in afternoon shift 12:00h - 20:00h with the breaks established by law.

Contract ETT temporary (4-6 moth) + directly contract with de companny.
Salary: 21k per year
Starting date: 05/05/2025
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  • Experiencia
    Se requiere
  • Idiomas
    Italiano – Experto
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Monday to Friday 12h a 20h
  • Salario
    20.000 € – 21.000 € anual
  • Inicio
    Incorporación inmediata

pin icon21 Carrer del Rosselló, Eixample, 08029, Barcelona

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Agente de Atención al ClienteBarcelona

ETT • Más de 250 empleados

En JOB TODAY desde agosto, 2019

ETT

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Eurofirms Contact Center BarcelonaActivo hace 8 horas
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