Rambla del Poblenou, Sant Martí, Barcelona
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Dutch or Flemish Customer Service Agent – Barcelona Location: Barcelona, Spain Languages: Dutch or Flemish + English Start date: 28.04.2025 Your role For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English. In this job you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts and inquiries about invoices. Previous customer contact experience is not required but is appreciated. You must live in Barcelona or be willing to relocate in the short term. Your profile - You are service and result-oriented - You can work and problem-solve independently with a good dose of analytical thinking - You have the ability to empathize with your customer - You are a good listener and have good communication skills - Hospitable, customer-friendly and helpful to the customer - You are looking for a challenging long-term position Benefits - Paid training - Free Spanish lessons (once a week) - Unique, atmospheric, people-oriented call centre - Market-based salary with the possibility of a bonus - Employee benefits such as meal cards, transport cards and private insurance - Growth opportunities - Hybrid work model after 3 months 📩 Please make sure to upload your full CV when applying through the app, thank you.
¿Qué estamos buscando? Buscamos a una persona con experiencia en ventas telefónicas que quiera unirse a un equipo profesional y con ganas de trabajar de forma efectiva. Si tienes experiencia gestionando llamadas a clientes y te motiva alcanzar objetivos claros, esta oferta es para ti. ¿Quién es nuestro cliente? Nuestro cliente es una multinacional que ofrece seguros para electrodomésticos, con más de 16 millones de clientes en todo el mundo. Es una empresa estable en el sector, que se preocupa por ofrecer un buen servicio a sus usuarios. Tus responsabilidades Llamarás a clientes que ya tienen un seguro contratado para promover la renovación o venta de nuevas opciones. Informarás a los clientes sobre las garantías y condiciones del seguro. Gestionarás la base de datos de clientes y actualizarás su información en el sistema. ¿Qué buscamos en ti? Idiomas: Francés o Portugués a nivel C2/Experto, y un nivel intermedio de Español (B1). Experiencia: Al menos 1 año de experiencia en ventas telefónicas, especialmente en campañas outbound. Habilidades personales: Orientación a resultados, capacidad para trabajar con metas y mantener un trato profesional con los clientes. Comunicación: Debes ser capaz de explicar claramente los productos y manejar objeciones de forma respetuosa. ¿Qué ofrecemos? Salario competitivo, con un sistema de comisiones basado en el rendimiento. Beneficios como Tickets Restaurante y seguro de vida. Equipamiento para teletrabajo (portátil, auriculares, dock station), y un bono para que puedas adquirir material adicional si lo necesitas. Lo que puedes esperar Este trabajo es remoto, lo que te da flexibilidad para organizar tu tiempo, pero también se espera que seas responsable y cumpla con los objetivos establecidos. El ambiente es profesional y orientado a resultados, con un equipo que te apoyará en tu desarrollo. Si estás buscando un trabajo estable, con un equipo profesional y la oportunidad de crecer en base a tus resultados, esperamos tu postulación. Trabajo a tiempo completo de Lunes a Viernes
🌟 Content Moderator (German C2) 🌟 🔎 Are you fluent in German and passionate about social media? This is your chance to work in a dynamic and international environment while ensuring a safe and engaging online experience! 💼 What You'll Do: ✅ Review and filter content on a leading social media platform. ✅ Ensure compliance with community guidelines for a safe user experience. ✅ Stay updated on cultural, political, and social trends. 🎯 What We’re Looking For: 🔹 Language Skills: German (C2) + Advanced English. 🔹 Tech-Savvy: Comfortable with Office 365, CRM databases, and internal platforms. 🔹 Mindset: Goal-oriented, assertive, and proactive. 🔹 Experience: Background in content moderation, customer service, or contact centers is a plus. 🔹 Education: High school diploma required; higher education is a bonus. 🔹 Availability: Ready to work night shifts. 🎁 Perks & Benefits: 🩺 Health & Wellness: Discounts on health insurance + workshops on stress management, conflict resolution, and more. 💰 Performance Bonuses: Earn extra through our incentive plan based on project KPIs. 🌍 Multicultural Team: Work in a vibrant office near a top shopping mall with great public transport links. 📚 Career Growth: Comprehensive training and ongoing personal coaching. 🚀 Ready to make an impact? Apply now and join our amazing team! Barcelona
¿Tienes experiencia en ventas telefónicas y buscas un nuevo desafío en una empresa con más de 100 años de trayectoria? ¡Esta es tu oportunidad para avanzar en tu carrera! 🔎 ¿Qué buscamos? Buscamos profesionales con experiencia en ventas telefónicas, motivados por los desafíos y con ambición por alcanzar objetivos. Si te interesa formar parte de un equipo internacional y obtener comisiones atractivas (por encima de la media del sector), ¡te estamos buscando! 🌍Sobre nuestro cliente Nuestro cliente es una multinacional líder en seguros para electrodomésticos, protegiendo a más de 16 millones de personas en todo el mundo. 📞 Tus responsabilidades Contactar a clientes con seguros contratados para ofrecer renovaciones y coberturas adicionales. Explicar garantías legales y condiciones del servicio. Gestionar la base de datos y cartera de clientes mediante el software de la empresa. ✅ Requisitos Portugués C2 / Experto + Español B2. Al menos 1 año de experiencia en ventas telefónicas (preferiblemente en campañas outbound). Orientación a resultados, energía y motivación para alcanzar objetivos. Personalidad dinámica, perseverante y empática. Excelentes habilidades de comunicación y trabajo en equipo. 🎯Lo que ofrecemos Salario base + comisiones atractivas. Teletrabajo con equipo proporcionado. Seguro médico y de vida. Programa de asistencia para empleados/as. En Madrid: opción híbrida con posibilidad de teletrabajo total. Si estás listo/a para dar el siguiente paso en tu carrera, ¡esperamos tu candidatura! 🚀
Hola, me llamo Alfredo Amadu y soy de Barcelona, España. He creado un ebook de F1 25 y estoy buscando la manera de conseguir ventas con el. Estoy buscando a alguien con expriencia en marketing digital y que pueda gestionar mis redes sociales para generar ventas y conseguir un porcentaje por cada venta, si te interesa podriamos seguir hablando del tema, muchas gracias.
Foreign Exchange Sales Consultant - Spain - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: · Buying and selling foreign currencies · Money transfers · Credit card advances and much more. · Selling Tourist Related products and services. Additional Information: · It is essential that you have previous Retail or Customer Service Experience. · You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. · The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. · In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. · You must have the ability to work under pressure. · Hours - 40 hours per week working between the hours of 07:45 to 23:00 pm. · You must be eligible to work full time in Spain and live in Madrid. · You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date:
About the job Como asistente comercial, tendrás la misión de dar soporte al equipo comercial en todo lo relativo al seguimiento documental necesario, así como, dar soporte administrativo al CRM que usa Coperama. Funciones Atención Telefónica y Soporte Administrativo: - Atender llamadas y gestionar consultas relacionadas con la adhesión de clientes, contratos y servicios de la central de compras. - Dar soporte administrativo a los diferentes departamentos en tareas relacionadas con documentación y seguimiento de acuerdos. Gestión de Contratos y Documentación: - Elaborar, revisar y actualizar contratos de adhesión para nuevos clientes. - Coordinar la firma y archivo de documentación contractual, asegurando el cumplimiento de normativas internas y legales. - Mantener actualizada la base de datos de contratos y acuerdos comerciales. Soporte en el Proceso de Expansión a los KAM: - Atender las necesidades administrativas y de backoffice del equipo comercial. - Gestionar la documentación necesaria para la adhesión de nuevos clientes. - Coordinar con los KAM la actualización y mantenimiento de acuerdos comerciales. - Asegurar que todos los documentos requeridos para la integración de clientes estén completos y actualizados. Análisis y Reportes: - Generar informes sobre el estado de adhesión de nuevos hoteles y la evolución de la red de asociados. - Analizar tendencias y oportunidades en la expansión hotelera desde una perspectiva administrativa. - Colaborar con el área comercial proporcionando información clave sobre contratos y cumplimiento de condiciones. Gestión de contenido, comunicación y promociones: - Administrar y actualizar la plataforma de descuentos para empleados, asegurando la correcta carga y visibilidad de promociones. - Gestionar el envío de newsletters promocionales periódicas con ofertas y novedades para los clientes. - Coordinar con los equipos internos el contenido promocional. - Mantener actualizada la base de datos de destinatarios. - Coordinar reuniones del equipo Comercial con proveedores periódicas. Gestión de CRM: - Mantener actualizada la base de datos de hoteles asociados en el CRM. - Registrar y actualizar información sobre contratos, acuerdos comerciales y seguimiento de hoteles. - Generar reportes y extraer datos relevantes para el equipo de KAM. Requisitos - Valorable B2 en inglés -Experiencia de al menos dos años en un puesto similar -Nivel de Excel alto - Experiencia trabajando con CRM (Hubspot / SAP) Se ofrece Ubicación Barcelona Oficinas de Coperama Incorporación inmediata Teletrabajo pasado el periodo de formación, 2 días por semana Minor Hotels Europe & Americas se compromete con el principio de igualdad de oportunidades y la no discriminación en la gestión de sus procesos de Selección. Department: Sales The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Hosco - making hospitality an exciting journey! Hosco is the world's leading hospitality network bringing together 1.3 million professio- nals, 10’000 employers and 440 schools and universities around the globe. A Swiss company launched in October 2011, Hosco’s passionate purpose consists in making hospitality an exciting journey for professionals while empowering employers to grow talented teams and partnering with Educators to shape the future of the industry. Through Hosco’s technology and content, the audience accesses curated results, expert advice and ongoing support to make smarter decisions. Hosco is supported by a wide-range of business angels and European Venture Capital firms and has ambitious growth plans for the years to come. About the department: Our Industry Relations team is in charge of all relations with employers at hosco. Employers can be any business unit or corporate account directly linked with the hospitality industry. We currently support the recruitment of 5’000+ leading employers across the globe and our ambition is to welcome many more! We are looking for a Sales Development Representative (SDR) to act as the liaison between our potential clients and sales/account management team. Your role will be to seek new business opportunities by contacting and developing relationships with potential partners of hosco and organising meetings for appropriate executives to follow up and close. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable sourcing new sales opportunities, cold calling potential clients, generating interest and qualifying prospects for meetings for sales executives and managers in the new business sales team. Some of the responsibilities and tasks will include: - Qualifying new leads: This is your nr 1 task! You'll use our own sales qualification framework to ensure leads meet the criteria required to move forward in our sales funnel. - Nurturing relationships: once you have identified a good fit, you will be responsible to build rapport with the leads guiding them towards a DEMO! That's how you'll meet and exceed your monthly targets. - Building your pipeline: to keep a steady flow of leads for you to reach, you can count on our Market Research team! But it's your role to work closely with them ensuring a consistent flow of potential leads. - Tracking and Reporting: You need to be the owner of your data. Ensure proper CRM and Google Calendar management, as well as your own record of your weekly achievements What this role will offer you: - The possibility to learn and develop around everything you need to know about sales - A great international and driven SDR team. Be part of a wider winning field sales team and progress in a company with great team spirit! - The opportunity to work with the best mentors to receive coaching, set goals for yourself and gain consideration for a promotion within the team or jumping to another team - Exposure to international appealing prospects and clients in Hospitality - The chance to work with the best tools available in sales necessary to be successful (CRM, e-marketing, etc) A dynamic team composed of 20+ nationalities. We’re from France, Spain, Colombia, Switzerland, UK, Argentina, Italy, USA… the list goes on! Team initiatives and events Flexible schedule Flexible work from home policy Department: Sales About you - You have a high level of communication to effectively build relationships and influence - You are a master in engaging conversations with others, know how to tailor your messages by phone, email, chat and in-person - You are fluent (native or near native level) English and French - both written and verbal required - You want to produce tangible results, proven experience working with and exceeding targets - You are engaging, enjoy problem solving and can prioritize and work autonomously - You are eligible to work in the EU / Barcelona - You are excited about working for a startup within business development - You are "client-ready" with at least 1 year of experience in outbound sales - Passionate for Hospitality Language required: English. Spanish, French, and Italian are a plus The company Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to all its professionals around the world. It has become the best partner to its members throughout their careers in the world’s fastest growing industry. Founded in 2011 by hospitality experts, Olivier Bracard (CEO) and Carl Julien (COO), Hosco currently connects hundreds of thousands of hospitality professionals with thousands of world-class companies. Furthermore, it has partnered with top hospitality schools around the world offering an ever-growing pool of the world’s best talent.
¡Buscamos Director(a) de Marketing para liderar la estrategia digital de nuestras marcas! ¿Te apasiona el marketing digital, la innovación y el liderazgo estratégico? ¿Te motiva generar impacto real en la captación, conversión y fidelización de clientes? Esta es tu oportunidad para liderar un equipo dinámico y con alto compromiso en una empresa en constante crecimiento. 📍 Ubicación: Presencial en oficina – Girona, España 🕓 Jornada: Full-time (40 hs semanales) 💼 Tipo de contratación: Relación de dependencia (nómina) Tu misión será: - Diseñar, liderar y supervisar la estrategia de marketing digital global de nuestras marcas, impulsando la captación de leads de calidad, la mejora del compromiso de clientes y la reputación online. - Gestionar y coordinar al equipo de marketing (CMO, gestores, redes, publicidad online) asegurando el cumplimiento de objetivos y el desarrollo de campañas multicanal efectivas. - Monitorear KPI’s clave como coste por lead, tráfico orgánico, tasa de conversión, fidelización y reputación de marca. - Actuar como nexo estratégico entre las áreas comerciales, redes sociales, diseño, contenido y dirección general. Perfil que buscamos: - Experiencia comprobable liderando equipos y estrategias de marketing digital (mínimo 5 años). - Dominio de herramientas y plataformas digitales (CRM, SEO/SEM, Google Ads, Meta Ads, Email & SMS Marketing, analítica web, etc.). - Fuertes habilidades de análisis, planificación estratégica, comunicación y liderazgo. - Conocimiento en marketing emocional, customer journey y marketing de fidelización. - Deseable experiencia en sectores relacionados con servicios, belleza o retail. Algunos desafíos que tendrás: - Coordinar campañas creativas y orientadas a resultados. - Diseñar e implementar planes de nurturing y contenidos multicanal. - Optimizar la segmentación de audiencias y la personalización del mensaje. - Alinear al equipo hacia los KPI’s estratégicos, evaluando constantemente la eficiencia del presupuesto y las herramientas. - Ser referente del área frente a dirección general, con entregas mensuales de performance, propuestas y soluciones. Valoramos especialmente: - Capacidad de liderazgo positivo y trabajo colaborativo. - Mentalidad analítica y enfoque en mejora continua. - Compromiso con la cultura organizacional y el bienestar del equipo. - Iniciativa y pensamiento estratégico orientado a la rentabilidad.
Buscamos un/a Técnico/a de Marketing para una vacante presencial. Ofrecemos: · Horario de oficina con flexibilidad · Trabajo en un equipo multidisciplinar · Oportunidad de aprendizaje y crecimiento. Te ocuparás de la gestión de marketing y comunicación de la empresa, el diseño de gráficos para e-commerce y catálogos, mantenimiento y optimización de portales e-commerce.
Job description Business Development Manager / Experienced Account Manager / Tele-Sales – Barcelona 4.5 days per week, 34 hours per week, Hours: Mon - Thu 14:30 – 22:00, Fri 14:30 – 18:30. We are a business to business cosmetic medical product sales company looking to add to our exclusively English speaking sales team in Barcelona, Spain. We need someone who has a proven track record in customer service / sales with excellent communication skills. Fluent English is a must as you will be dealing with doctors and nurses at cosmetic clinics and plastic surgeries across the US. You will need to be SELF MOTIVATED, PROFESSIONAL, CUSTOMER ORIENTED, confident with telesales as well as a great team player. Customer Service experience with US clients is an advantage. We are seeking candidates for the Business Development Manager role who possess exceptional active listening skills and a high level of emotional intelligence. Ideal candidates should be adept at picking up on subtle cues during conversations and excel in understanding client needs. The Role As Business Development Manager your main duty will be to contact plastic surgeries and cosmetic clinics across the U.S. by phone using our database. We sell registered medical devices from our licensed pharmacy and you will receive full training to ensure you are comfortable and confident with all product specifications and the industry. Once trained, you will then need to communicate with at least 80 contacts per day, to help us grow our client base by securing new customer accounts. We are seeking a candidate with exceptional active listening abilities and a strong command of English, both written and verbal, to effectively communicate and collaborate with our clients and team. This is a fantastic role for an enthusiastic and motivated self-starter to develop their sales career. Main Responsibilities: · Contacting prospective clients by phone to inform them of our products and service to generate new accounts for the business. We would expect you to make average 80 calls daily. · Account Management: Once new customer accounts have been established, you will need to provide excellent customer service to build relationships and improve loyalty and frequency of purchase. · Participating on daily team meetings Requirements: · 2 years experience in customer service / sales preferred · Bachelor’s Degree preferred · Fluent English is a must · Exceptional active listening abilities · Strong command of English, both written and verbal · Be personable and approachable, with the ability to build relationships · Self motivated, target driven, highly organised and detail oriented · Proficient in MS Office - Excel and Word We need some one who would enjoy themselves making lots of calls daily! At Aspire Port Marly we value and reward our staff. We work hard, but also know you have a life outside of work and are always looking to strike that perfect work/life balance. We can offer you a fixed base salary as well as a very generous commission and bonus structure. Salary: €1300* per month + twenty percent commission on all sales and additional bonuses. *Before tax deductions WORK FROM HOME : candidate has to have a calm/quiet space to work with good WIFI. You will be provided with a laptop. After the Summer you might be asked to be 3 days a week in the office setting with the team and 2 days you could work from home. All applicants should have the legal right to work and reside in Spain Preferably if you are based in Barcelona, Spain Full-time position