Jefe/a de Recepción - ÓBAL HOTEL MARBELLA - NUEVA HOTEL BELLAMAR S.L. - Marbella

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Company Overview Avant Oben GmbH is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. About the role We are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Uganda, South Sahara, CAR). We're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. Key Responsibilities • Ensure the safety, security, and comfort of passengers during helicopter operations, • Maintain effective communication with ground personnel at remote airfields, • Assist with flight-related documentation and onboard procedures, • Support and supervise the loading and unloading of luggage and essential cargo What We’re Looking For • A valid Flight Attendant license, • Minimum 100 hours of total flight time (with airlines or helicopters), • Fluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred, • Additional language skills are a plus, • Physically fit and capable of working in demanding conditions What We Offer • Validation of your national certificate, • Travel cost coverage to and from the training center, • Paid transportation to and from the deployment site, • Comfortable accommodation (hotel or apartment) while abroad, • Medical coverage during training and business travel, • Full crew insurance for the duration of deployment, • Competitive salary with performance-based increases, • Annual paid vacation (28 calendar days, depending on assignment), • Recurrent training provided by the Company., • Obtain EASA type civil aviation license, • A unique opportunity to work in meaningful international missions About Us If you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avant Oben GmbH will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. Ready to start your next adventure? Contact us today at

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the company's continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: • Identify, qualify and develop new business opportunities across Europe, • Build and manage strategic relationships with operators, distributors, resellers and channel partners, • Develop territory growth plans and execute market expansion strategies, • Engage with senior stakeholders and decision-makers within target organisations, • Support the development of partner ecosystems across key markets, • Collaborate with product, marketing and leadership teams to influence commercial strategy, • Attend industry exhibitions, conferences and customer meetings throughout Europe, • Monitor competitor activity, market trends and customer requirements, • Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- • 5-10+ years' experience in business development, sales, channel management or strategic account management, • Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors, • Strong track record of generating new business and opening new markets, • Experience developing channel, distributor or strategic partner relationships, • Excellent communication, presentation and commercial negotiation skills, • Ability to work autonomously within a fast-paced international environment Highly Desirable- • Existing network within European vending, unattended retail or payments markets, • Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms, • Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems, • Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. What's on Offer? • Opportunity to join a recognised global market leader, • Significant growth plans and investment across Europe, • Ability to influence commercial strategy and market expansion, • Exposure to senior leadership and international stakeholders, • Competitive salary, bonus and benefits package, • Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀