Recepcionista de Hotel - Praktik Hotels - Barcelona

¡Hola! 👋 Buscamos la pieza clave para nuestro equipo de Corporate Travel en Barcelona Si eres de los que sabe que un viaje de empresa perfecto no es cuestión de suerte, sino de una gestión impecable, eres de nuestro #Team. En Nautalia Business Live buscamos a alguien que no se limite a "atender", sino que se convierta en el aliado estratégico de nuestros clientes Tu misión con nosotros ⤵️ ➡ Atención al cliente de empresa vía telefónica y mail ➡ Asesoramiento y adecuación de las ofertas que han solicitado nuestros clientes para garantizar una mejor experiencia en su viaje ➡ Gestión y reserva de los productos a través de Amadeus. ➡ Gestión de los cambios, cancelaciones y servicios especiales ➡ Facturación de los servicios prestados Nuestro compañero/a ideal es.... 😉 💼 Experiencia de, al menos, 4-5 años como Agente de Viajes Corporativos (Requisito indispensable). 📓 Buenos conocimientos de productos para empresas. 💻 Conocimiento alto de Amadeus (Requisito indispensable, se realizará prueba de nivel). 🤼 Don de gentes y orientación a la venta. ✅ Espíritu proactivo. 🌍 Residencia en Barcelona o alrededores (Requisito indispensable). No todo es trabajo, por lo que si formas parte de nuestro equipo podrás acceder a los siguiente beneficios: 🎂 Día de cumpleaños libre 💰 Club de beneficios para empleados ¨Club Travel Live¨ 👶 Semana extra a cargo de la empresa maternidad/paternidad 🍼 Ayuda por nacimiento de hijo/a: 250€ 🏥 Seguro de vida 🧘 Plan de Bienestar 🎓 Plan de Formación ✍ Política de Promoción Interna ✅ Modalidad de trabajo híbrida, tras pasar el periodo inicial de formación ✌ En nuestro equipo, cultivamos un ambiente de trabajo colaborativo y positivo, donde cada persona se sienta valorada y motivada para aportar lo mejor de sí misma. ⚧️ Nautalia Viajes, conforme a su compromiso con la igualdad de trato y oportunidades, basa sus procesos de selección sobre criterios de adecuación al perfil, siempre desde el punto de vista de competencias, experiencia y cualificación profesional garantizando en todo momento la no discriminación por razón de género, edad, ideología, procedencia cultural, etc.. ¿Te sumas? 💥

Role The Commercial Account Manager is the person in charge of building, managing and maintaining a long-term relationship with B2B customers to improve the awareness of the company in this market share. The goal is to open new B2B accounts, therefore the B2B account manager will be in charge of finding new business opportunities, be assigned prospects, given accounts, or a combination thereof. Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing actions. Responsibilities • Manage a portfolio of B2B accounts and reach the company's target, • Identify new sales opportunities within existing B2B accounts to retain a client-account manager relationship by up-selling and cross-selling, • Manage and solve conflicts with clients: The Account Manager is expected to have specific information regarding daily operations of the Company and keep the Client updated., • Interact and coordinate with the account team and other staff members in other departments working on the same account, • Establish budgets with the client and company, • Meet time deadlines for accounts Qualifications -Competencies • Set the example by actively contributing to department and company goals, • Take initiative and seek additional training or direction as needed., • Build quality into work. Ensure processes are consistent with quality objectives. -Strategic thinking and planning -Attention to details, ability to multi-task and prioritize tasks with strict deadlines. -Stress tolerance -Using logic and reasoning to identify solutions to problems. -Knowledge -Understanding of ERP system and Microsoft Office products especially Excel worksheet; strong computer skills. -Negotiating skills -Excellent written and verbal communication skills in English and Spanish. -Experience: -5+ years of experience in a job in the IT market as B2B account manager. Education -Bachelor's degree or equivalent Benefits We currently operate with a hybrid work model and have benefits in place such as private health insurance, meal vouchers, and fresh fruit in the office, in line with our current internal policies. When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.

Localidad : Barcelona Provincia : Barcelona Nº Vacantes (puestos) : 1 Funciones Realizar y coordinar con Dirección la planificación y ejecución de las acciones comerciales, estableciendo contacto y relación con prescriptores. Gestionar todas las quejas y reclamaciones de personas usuarias y familiares (recepción y respuesta de las mismas). Ejecutar las actividades administrativas (CRM, facturación…) que requiera el puesto. Requisitos Perfil social (trabajador social) Disponibilidad incorporación inmediata. Valorable disponer de vehículo propio para acceso al centro de trabajo. Valorable conocimiento comercial en el sector. Se ofrece Vacante estable con posibilidad de proyección/crecimiento dentro de la organización. Salario a convenir según perfil y experiencia demostrable.

Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain. Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? • Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisor, • Develop a deep understanding of customer goals, challenges, and marketing objectives, • Create and present tailored digital advertising strategies that drive measurable results, • Identify upsell and cross-sell opportunities to maximise customer investment and revenue growth, • Conduct regular meetings to review performance, share insights, and optimise campaigns, • Build and maintain long-term relationships to ensure satisfaction, loyalty, and retention, • Provide excellent customer service by resolving issues and offering effective solutions, • Work with KPIs and revenue targets, consistently achieving or exceeding expectations, • Maintain accurate account and pipeline data in CRM systems such as Salesforce, • Stay updated on product developments, industry trends, and client needs Candidate profile • Nordic language level of C2, and C1 level of English (written and spoken) (Norwegian or Swedish or Danish)., • Minimum 18 months of experience in sales, account management, or a client-facing role, • Proven ability to manage and grow a portfolio of customers, • Strong experience in digital advertising or online marketing solutions is a plus, • Ability to build trust quickly and manage relationships with multiple stakeholders, • Experience with CRM systems such as Salesforce, • Strong analytical mindset with the ability to turn data into actionable insights, • Excellent communication and presentation skills, • Proactive, goal-oriented, and adaptable in a fast-paced environment Employer offers • Full-time (39 hours/week) hybrid position in Barcelona, • Competitive salary with performance-based bonus, • Referral program with attractive incentives, • Continuous training, certifications, and development programs, • Clear career growth opportunities within an international company, • Supportive team environment with coaching and ongoing development About Barcelona Barcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally.

¿Quieres un desafío profesional en una consultora IT de primer nivel? ¡Esta es tu oportunidad! En Intelequia, nos encontramos en búsqueda de talento innovador y apasionado por las tecnologías de vanguardia para unirse a nuestro equipo. Con más de 15 años de experiencia en el sector y reconocidos como una de las mejores empresas de tecnología para trabajar en España, según Great Place To Work, estamos especializados en realizar servicios TIC en la nube, operando a nivel nacional e internacional y abarcando áreas como Ciberseguridad, Data e Inteligencia Artificial, Desarrollo de Aplicaciones Empresariales e Infraestructura Cloud. Nuestra misión es acompañar a nuestros clientes en cada etapa de sus proyectos de IT, liderando sus iniciativas y ofreciendo soluciones innovadoras, inteligentes y seguras que impulsen su crecimiento y eficiencia en un entorno tecnológico cada vez más competitivo. Si estás dispuesto a asumir nuevos retos y formar parte de un equipo comprometido con la excelencia, ¡queremos conocerte! ¿Qué buscamos? Buscamos un/a Account Executive, para seguir creciendo en Barcelona, apasionado/a por la tecnología que cuente con 3 años de experiencia en el sector IT. Si te apasiona este sector y quieres crecer de la mano de profesionales de primer nivel, este es tu lugar. 🎯 Tus principales responsabilidades: • Prospección de clientes potenciales a través de llamadas, redes sociales, visitas y eventos., • Desarrollo y gestión de relaciones con clientes, vendiendo soluciones y brindando asesoramiento., • Fidelización de clientes mediante visitas, invitaciones a eventos y seguimientos., • Identificación de nuevos clientes y promoción del portafolio de servicios., • Negociación y cierre de acuerdos comerciales, cuidando la relación con el cliente en todo el proceso., • Recopilación y análisis de necesidades de clientes existentes para ofrecer servicios adicionales. 🛠️ Estas son las tecnologías con las que trabajarás: • CRM para la gestión de clientes. 📊, • Herramientas de comunicación como Zoom o Microsoft Teams. 💬, • Software de análisis de datos. 📈, • Redes sociales (LinkedIn) y marketing digital para prospección. 📱 💡 Requisitos y por qué son importantes: • Titulación en Ventas, Administración de Empresas, Marketing o Ingeniería, clave para entender el negocio., • Pasión por la tecnología y deseo de aprender en un entorno en constante evolución., • Inglés mínimo B2 para comunicación efectiva con clientes internacionales., • Disponibilidad para viajar, facilitando relaciones más cercanas con clientes. 🌟 Valorable: • Experiencia en ventas y gestión de clientes., • Habilidades en negociación y resolución de conflictos., • Conocimientos en marketing digital., • Familiaridad con herramientas de análisis de datos., • Proactividad y capacidad para trabajar en equipo. Porque en Intelequia creemos firmemente que el bienestar de nuestro equipo influye directamente en el trabajo realizado, para ello TE OFRECEMOS: • Incorporarte a un proyecto ilusionante y motivador, que despertará la pasión que hay en ti., • Plan de desarrollo profesional para potenciar tu perfil (certificaciones, formaciones en idiomas y competencias profesionales, etc.), • Modelo de trabajo remoto., • Jornada Intelequia- Nuestra jornada laboral completa es de 38 horas/semana., • 25 días hábiles de vacaciones al año., • Tarde de cumpleaños libre., • Plan de retribución flexible para tu beneficio., • Plan de retribución variable en función de tus objetivos., • Formar parte de una empresa Great Place to Work., • Crecer y aportar junto a grandes profesionales, dentro de un buen clima laboral.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. What’s the job? As a Reservations & Revenue Agent, you will be responsible for handling all reservation-related inquiries while supporting revenue optimization strategies. You will ensure a seamless booking experience, maximize conversion, and deliver exceptional service aligned with InterContinental brand standards. You will act as a key link between Sales, Revenue, and Operations, contributing to both guest satisfaction and business performance. Your Day-to-Day • Deliver an outstanding and personalized reservations service, anticipating guest needs and exceeding expectations., • Handle all reservation requests, modifications, cancellations, and special requirements across all channels (phone, email, systems)., • Maximize revenue through effective upselling, cross-selling, and conversion of inquiries into confirmed bookings., • Maintain accurate and up-to-date reservation data, including rates, availability, guest details, and market segmentation., • Support Revenue Management in pricing strategies, reporting, forecasting, and budget preparation., • Ensure rate parity and optimal distribution across all channels (OTA, GDS, direct channels)., • Monitor availability, overbookings, waitlists, and group inventory, especially during high occupancy periods., • Collaborate closely with Sales on key accounts, corporate rates (LNR/KNR), and business opportunities., • Maintain strong relationships with internal and external stakeholders (CRO, tour operators, corporate clients)., • Stay updated on hotel products, services, promotions, and packages to drive sales performance., • Analyze competitor activity and market trends to identify opportunities., • Support Finance with any billing or commission-related queries (e.g. Loyalty programs)., • Promote teamwork and smooth communication with all departments to enhance the guest journey., • Act as a brand ambassador, ensuring all interactions reflect InterContinental service standards., • Support ad hoc operational needs and contribute to a positive team environment. What We Need From You • Previous experience in Reservations, Revenue, or Front Office within a hotel environment., • Understanding of revenue management principles and distribution channels., • Experience with Opera, CRS, GDS, or similar systems is highly valuable., • Fluent in English and Spanish; additional languages are a plus., • Strong commercial mindset with a focus on sales and conversion., • Excellent attention to detail and organizational skills., • Proactive, team-oriented, and guest-focused attitude., • Ability to work in a fast-paced environment and manage multiple priorities. What to Expect From Us • Competitive salary and benefits., • Discounted international room rates for you and your family., • Employee recognition programs and career development opportunities., • Access to IHG’s global learning platform and training programs., • Complimentary meals while on duty., • Uniform and laundry service. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good — making our guests and colleagues feel welcome, cared for, recognized, and respected wherever they are in the world. Don’t quite meet every single requirement but still believe you'd be a great fit? We’ll never know unless you hit the “Apply” button. Start your journey with us today.