Responsable de Eventos y Reservas Cluster Hotel 5* - Hosco

About the job Localidad: Madrid Provincia: Madrid País: España Perfil: COMERCIAL Nº Vacantes (puestos): 1 Tipo de oferta: MANDOS INTERMEDIOS Funciones ¿Te apetece iniciar un nuevo reto profesional? ¿Tienes vocación comercial y te apasiona el sector hotelero? ¿Te gustaría formar parte de empresa en plena expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Regional Sales Manager para Sercotel Hotel Group, integrándote en el departamento Comercial como responsable del cluster Sur. Tus principales funciones serán: • Desarrollo de la estrategia comercial de compañía en segmentos Corporate, Grupos, TTOO y Agencias de viajes, • Objetivos fijados en base al presupuesto de dichos segmentos., • Trabajo ejecutivo de captación y desarrollo de cuentas., • Gestión de Cartera Key Account y Account de su zona., • Objetivo de presupuesto de ventas de Total Revenue en los hoteles de su área., • Cumplimiento del 'Action Plan' anual con contactos comerciales, presentaciones a clientes o asistencia a ferias., • Supervisión de las acciones comerciales de los hoteles de la zona. Requisitos ¿Qué necesitas para aplicar? • Más de 5 años en el puesto descrito., • Grado en ADE o Económicas, Turismo, Marketing y Ventas o estudios similares., • Valorable Máster o Formación específica., • Experiencia en CRM, CRS, PMS, acuerdos y negociaciones con cliente empresa y/o agencia de viajes corporativa., • Experiencia con cliente MICE, TTOO y agencias minoristas., • Nivel avanzado del Pack Microsoft Office., • Nivel alto de inglés, • Contar con visión estratégica y de negocio., • Persona dinámica, con habilidades de organización, analíticas y de comunicación para el intercambio de ideas e información., • Posibilidad de residir en Madrid o el sur de España., • Disponibilidad para viajar Se ofrece ¿Qué ofrecemos? • Un gran proyecto, en el que te responsabilizarás de generar negocio para los hoteles situados en toda la zona sur., • Contrato indefinido a jornada completa (40hs)., • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos)., • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante)., • Descuentos Family & friends en hoteles Sercotel, • Horario de entrada y salida flexible., • Teletrabajo 1 día/semana., • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs)., • Desarrollo profesional junto a un gran equipo de trabajo Department: Sales Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

About the job Localidad: Montcada i Reixac Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para nuestro Sercotel Ciutat de Montcada situado en Montcada i Reixac, Barcelona. Tus principales funciones serán: • Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel., • Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca., • Controlar las entradas y salidas del hotel., • Gestionar las nuevas reservas., • Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente., • Contestar los e-mails que lleguen durante el turno de trabajo., • Realizar el cuadre de caja., • Atención telefónica., • Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? • Haber cursado Grado en Turismo o estudios similares., • Experiencia de mínima de 2-3 años en la posición descrita., • Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas)., • Conocimiento de PMS en gestión hotelera, (se valorará experiencia con Opera y Tespiro)., • Alta orientación al cliente y vocación por su trabajo., • Persona con iniciativa, dinámica, polivalente y capacidad de trabajo en equipo. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: • Contrato de interinidad a jornada parcial (15 hs/semana)., • Turnos de 3 dias 5 horas., • Salario según convenio, • Buen clima laboral junto a un gran equipo de trabajo., • Ambiente de trabajo dinámico y profesional., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

About the job Sobre nosotros Empresa ubicada en Barcelona, en proceso de crecimiento y consolidación, busca un/a Jefe/a de Cocina con experiencia y liderazgo para dirigir el nuevo equipo. Funciones principales Organización y coordinación de la cocina y del equipo. Diseño, control y ejecución de carta. Supervisión de calidad en elaboraciones y presentaciones. Control de stock, pedidos y gestión de proveedores. Cumplimiento de APPCC y normas de higiene y seguridad alimentaria. Ofrecemos Incorporación inmediata a un proyecto estable con proyección. Posibilidad de crecimiento y autonomía creativa. Condiciones según convenio + mejora según experiencia y valía. Number of positions: 2 Department: F&B service F&B Management Requisitos Experiencia mínima de 3 años en puesto similar. Capacidad de liderazgo y gestión de equipos. Pasión por la gastronomía y creatividad culinaria. Organización, proactividad y compromiso. Language required: Spanish. The company En Birika creemos que la restauración va más allá de servir platos: es crear espacios que cuidan, que respiran, que invitan a detenerse. Por eso, nuestros valores están presentes en cada rincón, en cada gesto, en cada sabor:

About the job Your Mission Should You Choose To Accept It… You are the secret behind-the-scenes mastermind of the kitchen. Without you, the Chef probably wouldn’t be able to find his butcher knife. As Sous Chef, you are a natural motivator, capable of managing and inspiring the kitchen staff in your partie – and for the kitchen at large in the absence of the Chef. Your focus is to create an effective cooking process. You provide input to the Chef for recipes and menus which are developed based on market trends and budget boundaries – all while maintaining a healthy profit margin while using the best possible ingredients. The Sous Chef is co-responsible for the overall guest food experience and is committed to making the dishes that are delicious and memorable. What You’ll Do Ensure all resources are available to staff to enable them to perform their tasks in a proper and timely manner Act as a role model while taking part in service - support with preparing and cooking of dishes, tidying and cleaning the kitchen area Monitor portion and waste control to maintain profit margins Arrange for training and development opportunities for staff Schedule staff according to business and staff needs – including review and approval/denial of leave requests Responsible for the Performance Management of all kitchen staff – including goal setting, mid-year & year-end review conversations Translate menu changes into accurate recipes – test-cooking dishes to monitor level of quality Purchase supplies, ingredients and prefabricated foods for own partie or, in absence of Chef, for the entire kitchen Monitor accurate execution of HACCP guidelines, fire safety policy and working conditions What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. Department: F&B kitchen About you Who You Are Minimum of 3 years relevant work experience in a Sous Chef role at a similar level kitchen HACCP certified Strong knowledge of food products and up to date on market standards Excellent knowledge of modern cooking techniques Fluent in English and Spanish You’re legally allowed to work in the Spain Languages required: English and Spanish. The company The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests. As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025. Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is homing to 200 guest rooms including 39 suites, 22 luxury residences, 2 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. Role of Front Desk Agent The Four Seasons Hotel Madrid is looking for a Front Desk Agent to join our team. The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns. · Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest. · Arranges for luggage to be delivered to guest room. · Escort Guests to the rooms and explains all the facilities · Checks guest out of the hotel, preparing and explaining the bill. · Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. · Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. · Assists Guests in all cash transactions available (currency exchange, cash deposits) and ensure his float is correct. · Handle in a first term Guest complaints, ensuring the proper follow up is done by the departments concerned and with the Guest by a Manager on Duty. · Takes care about newcomers' and interns' trainings · Answers to the Chat following the company standards Our Ideal Front Desk Agent will have: Our ideal Front Desk Agent candidate have excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. Applicants are required to have one year of experience in a Front Office position. Knowledge of Opera is preferred. Fluency in reading, writing, and spoken English and Spanish is also required. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: Reception Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

Buscamos una persona dinámica y con excelentes habilidades de Recepción de oficina, Reservas hoteleras, Atención telefónica en hostelería, Reservas, Operativa de reservas de hotel, Atención al público y Multitasking para unirse a nuestro equipo de recepción del hotel. En este rol, serás la primera imagen que nuestros huéspedes tendrán de nuestro establecimiento, por lo que tu capacidad de brindar un servicio excepcional será fundamental.

Desde PACTO ETT empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #Conectamoseltalentoconlasoportunidades. Desde PACTO ETT, seleccionamos RECEPCIONISTAS con conocimientos en el programa SAP para importante hotel en Madrid Es imprescindible tener conocimiento y buen manejo de SAP a nivel de todo lo relacionado con la recepción de un hotel.

Desde PACTO ETT empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #Conectamoseltalentoconlasoportunidades. Desde PACTO ETT, seleccionamos RECEPCINISTAS con conocimientos en el programa LEAN para HOTEL en el centro de Madrid. REQUSITOS: Manejo del programa LEAN.

Recepcionista hotel lujo fines de semana noches. Imprescindible documentación en regla, buena presencia y dominio de ingles.

Buscamos a 2 recepcionistas con disponibilidad inmediata para cubrir distintos puestos en el departamento de recepcion. Requerimos experiencia previa en el puesto, nivel de inglés alto, puntualidad, buena presencia, actitud, documentación en regla, etc. Ofrecemos un contrato indefinido con un mes de prueba, 14 pagas y 50 dias de vacaciones anuales Entre las funciones a desempeñar: • Hacer check in y check out. Extensiones también., • Gestionar no shows y reservas canceladas., • Asignación de reservas., • Responder emails y coger el teléfono.

Buscamos una persona con perfil de auxiliar administrativo /a, joven , dinámica para apoyar en las múltiples tareas relacionadas con el departamento de eventos y su dinámica actividad. Almacenar, organizar, administrar ,redactar o generar algunos documentos. Apoyo logístico y administrativo en eventos. Calendario. Coordinar el calendario de evnetos junto con la actividad propia del club. Contabilidad. Atención al usuario y a visitantes. Otras funciones: Gestión de documentos y bases de datos. Coordinación de actividades relacionadas con recursos humanos. Manejo de herramientas y software de oficina. Tramitación de expedientes y tareas contables. Recepción y gestión de llamadas y visitas Requisitos: Se valorarán estudios en gestión administrativa o relacionados. Buena presencia. Actitud positiva.

Buscamos un/a Recepcionista de Hotel para incorporación inmediata en pleno centro de Madrid. 🔹 Lo que ofrecemos Contrato jornada completa (40h/semana). Turnos rotativos de mañana y tarde (8h al día, con descansos establecidos). Sueldo fijo 24.000 € brutos/año + bonuses por rendimiento. Excelente ambiente de trabajo y posibilidades de crecimiento. 🔹 Requisitos obligatorios Inglés avanzado oral y escrito. Español nativo o nivel alto. Experiencia previa en recepción de hotel. Manejo de PMS y Channel Managers. Conocimientos de pricing y gestión de reservas. Disponibilidad para trabajar en turnos de mañana y tarde.