Supervisor/a de Hotel - MARC CLEAR

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. ¡Estamos contratando! Importante empresa del sector limpieza y hotelería busca incorporar a su equipo: 👥 CAMAREROS/AS DE PISO y LIMPIADORES/AS para sus Hoteles en Barcelona. 📌 ¿Qué buscamos? Personas con experiencia en limpieza de habitaciones, manejo de funda nórdica, reposición de amenities, tendido de camas y tareas afines. 📋 Requisitos: ✅ Experiencia mínima de 6 meses en hoteles ✅ Disponibilidad inmediata ✅ Documentación en regla 💼 Ofrecemos: 📄 Contrato 🕘 Horario: 9:00 a 15:00 (25 o 30h semanales) 📅 Jornada: Lunes a domingo con 2 días de descanso 📍¿Te interesa? ¡Te esperamos!

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. Importante empresa del sector limpieza, requiere para su equipo de trabajo LIMPIADOR/A DE PISOS (HABITACIONES) para un Hotel ubicado en Barberá del Vallés. Pensamos en una persona con experiencia en limpieza de hoteles, conocimiento en manejo de funda nórdica, limpieza de habitaciones, tendidos de cama, reposición de amenities, entre otros. REQUISITOS: Disponibilidad inmediata. Documentación en regla. Experiencia como camarero/a de Hotel. OFRECEMOS: Contrato: Indefinido Horario: 9:00 - 15:00 (30h/semana) Jornada: Lunes a domingo (2 días de fiesta a la semana/8 al mes)

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. Empresa de del sector limpieza requiere para su equipo de trabajo de CAMARERO/A para un HOTEL EN LA ZONA DE ALMUSSAFES - VALENCIA *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 30 horas / semana -HORARIO: De 9:00 -15:00 (2 días de fiesta rotativo)

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. Importante empresa del sector limpieza, requiere para su equipo de trabajo LIMPIADOR/A DE PISOS (HABITACIONES) para un Hotel ubicado en Barberá del Vallés. Pensamos en una persona con experiencia en limpieza de hoteles, conocimiento en manejo de funda nórdica, limpieza de habitaciones, tendidos de cama, reposición de amenities, entre otros. REQUISITOS: Disponibilidad inmediata. Documentación en regla. Experiencia como camarero/a de Hotel. OFRECEMOS: Contrato: Indefinido Horario: 9:00 - 15:00 (30h/semana) Jornada: Lunes a domingo (2 días de fiesta a la semana/8 al mes)

About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

En Citius Outsourcing Enterprise somos una empresa especializada en el outsourcing de servicios de limpieza profesional, con amplia experiencia en la gestión integral de limpieza de habitaciones, zonas comunes y áreas públicas en el sector hotelero. Nos comprometemos a ofrecer un servicio de calidad, eficiente y alineado con los más altos estándares del sector, garantizando la satisfacción de nuestros clientes y el bienestar de los huéspedes. Buscamos personas responsables, comprometidas y con orientación al detalle, que deseen formar parte de un equipo dinámico y profesional. ¿Tienes experiencia en limpieza, supervisión hotelera y te apasiona el trabajo bien hecho? Estamos en búsqueda de una subgobernanta productiva para integrarse al equipo de limpieza de un hotel 4 estrellas ubicado en Barcelona. Funciones principales: -Supervisión del personal de limpieza: 7 personas a cargo/ratio 14 habitaciones + supervisión. 71 habitaciones total -Limpieza y puesta a punto de habitaciones, pasillos ascensores y zonas comunes del hotel. -Cumplimiento de los estándares de limpieza, seguridad e higiene establecidos por el cliente. -Atención al detalle para garantizar la comodidad y satisfacción de los huéspedes. -Apoyo en áreas de servicio y tareas complementarias según las necesidades operativas del hotel Requisitos: Experiencia mínima de 1 año en funciones similares en hoteles de categoría similar. Actitud proactiva, compromiso y orientación al detalle. Disponibilidad para trabajar en turnos y fines de semana. Ofrecemos: Incorporación a una empresa consolidada en el sector, mediante contrato fijo discontinuo de 6 meses. Horario:** 8ª16 – 9ª17 – 10ª18 -11ª19 – 12ª20 ** Contrato de 40h semanales, con 8 fiestas mensuales rotativas. Estabilidad laboral y buen ambiente de trabajo. Salario: a consultar Incorporación inmediata.

Buscamos un/a SUPERVISOR/A con experiencia en el área de LIMPIEZA HOTELERA (no restauración ni bar). Nos encontramos en la búsqueda de SUPERVISOR/A del SECTOR LIMPIEZA HOSTELERIA para el equipo de uno de nuestros hoteles ubicados en Barcelona. FUNCIONES: *Supervisar y coordinar al equipo de limpieza (camareras de pisos, valets, y personal de áreas comunes). *Controlar la calidad del servicio en zonas comunes y habitaciones. *Atender, junto con el valet, las solicitudes especiales de limpieza de los clientes. *Garantizar el cumplimiento de los estándares del hotel en cuanto a higiene y presentación. *Realizar otras tareas propias del puesto de supervisión en el área de limpieza. REQUISITOS: *Graduado en ESO o formación equivalente/superior. *Mínimo 2 años de experiencia como supervisor/a de limpieza en hoteles. *Habilidades destacadas en organización, responsabilidad, iniciativa, planificación y tolerancia al estrés. SE OFRECE: *Incorporación inmediata. *Contrato a jornada completa. *Turnos rotativos de lunes a domingo, incluidos festivos según cuadrante. IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración.

En Citius Outsourcing Enterprise somos una empresa especializada en el outsourcing de servicios de limpieza profesional, con amplia experiencia en la gestión integral de limpieza de habitaciones, zonas comunes y áreas públicas en el sector hotelero. Nos comprometemos a ofrecer un servicio de calidad, eficiente y alineado con los más altos estándares del sector, garantizando la satisfacción de nuestros clientes y el bienestar de los huéspedes. Buscamos personas responsables, comprometidas y con orientación al detalle, que deseen formar parte de un equipo dinámico y profesional. ¿Tienes experiencia en limpieza, supervisión hotelera y te apasiona el trabajo bien hecho? Estamos en búsqueda de una supervisor/a para integrarse al equipo de limpieza de un hotel 5 estrellas ubicado en Barcelona. Funciones principales: -Supervisión del personal de limpieza. -Limpieza y puesta a punto de habitaciones, pasillos ascensores y zonas comunes del hotel. -Cumplimiento de los estándares de limpieza, seguridad e higiene establecidos por el cliente. -Atención al detalle para garantizar la comodidad y satisfacción de los huéspedes. -Apoyo en áreas de servicio y tareas complementarias según las necesidades operativas del hotel Requisitos: Experiencia mínima de 1 año en funciones similares en hoteles de categoría similar. Actitud proactiva, compromiso y orientación al detalle. Disponibilidad para trabajar en turnos y fines de semana. Ofrecemos: Incorporación a una empresa consolidada en el sector, mediante contrato fijo discontinuo de 6 meses. Horario: de 9 a 17hs. Contrato de 40h semanales, con 8 fiestas mensuales rotativas. Estabilidad laboral y buen ambiente de trabajo. Salario: 1547 Brutos Incorporación inmediata.

¿Tienes experiencia en el sector de la restauración y te apasiona liderar equipos? Buscamos un/a Supervisor/a de locales para una cadena de Frankfurts en expansión en la provincia de Barcelona. En este puesto estratégico serás responsable de coordinar y acompañar a los encargados/as de nuestros restaurantes, asegurando el cumplimiento de estándares de calidad, objetivos de ventas y una experiencia de cliente homogénea en todos los locales. Funciones: • Supervisar y coordinar el trabajo de los encargados/as en los distintos restaurantes., • Realizar seguimiento de objetivos de ventas, rentabilidad y control de costes., • Analizar resultados económicos, márgenes, desviaciones y proponer planes de acción., • Velar por el cumplimiento de los estándares operativos, de servicio y de calidad de la marca., • Detectar áreas de mejora y proponer estrategias de optimización en cada local., • Acompañar y formar a los encargados/as en liderazgo, organización y gestión., • Colaborar estrechamente con la dirección para implementar políticas y procedimientos., • Garantizar una experiencia de cliente homogénea en todos los puntos de venta., • Supervisar la correcta implementación de campañas, promociones y cambios de carta. Requisitos: • Experiencia consolidada en el sector de la restauración como supervisor/a multisede, área manager o posiciones similares., • Dominio en gestión de KPIs, análisis financiero y planificación operativa., • Capacidad para liderar, motivar y formar equipos de gestión., • Perfil analítico, organizado y orientado a resultados., • Excelente comunicación, autonomía y capacidad de toma de decisiones., • Idioma: español (catalán e inglés, valorables)., • Carnet de conducir y disponibilidad para desplazarse entre locales. Beneficios: • Incorporación directa por empresa con contrato indefinido., • Jornada completa con flexibilidad horaria., • Salario competitivo a convenir con el/la candidato/a según perfil y experiencia., • Puesto estratégico con posibilidad real de crecimiento en un entorno en expansión., • Estabilidad laboral en una compañía consolidada y en pleno desarrollo. Si estás interesado/a, inscríbete a continuación. ¡Queremos conocerte!

Desde Cliente Zero estamos buscando un perfil Senior Operaciones para un proyecto en Santander. Imprescindible: Disponibilidad para residir en Santander o alrededores. Las funciones y misión del puesto serán las siguientes: • Supervisión de operaciones y servicios., • Gestión de procesos, • Supervisión de servicios y protocolos, • Seguimiento de manuales operativos, • Controles analíticos, • Control de gastos, ratios, compras, mermas, almacenes, • Control de orden, • Resolución de incidencias, • Control y revisión de APPCC en centros de coste Este puesto de trabajo tendrá su responsabilidad tanto en visitas a los centros de coste asignados como en gestión administrativa. ¿Qué ofrecemos? Este proyecto está abierto a evaluar tanto perfiles con contratación laboral como personas que prefieran hacer una contratación como autónomo/a. Si te interesa el proyecto y quieres conocer más, por favor, inscríbete para que podamos ponernos en contacto contigo y hablemos sobre el mismo asi como despejar todas las dudas. Gracias