Técnico/a en Redes Sociales

¡Comienza tu carrera con nosotros! Estamos abriendo una nueva oficina en Barcelona y buscamos jóvenes talentosos para cubrir 20 vacantes. Si te gusta comunicarte, tienes ganas de aprender y quieres desarrollarte en un entorno dinámico, ¡esta oportunidad es para ti! No necesitas experiencia, solo una actitud proactiva y el deseo de crecer profesionalmente. ¡Únete a nuestro equipo y da el primer paso hacia un futuro brillante!

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Greet and assist guests in a warm, courteous, and professional manner. Handle cash and credit transactions, ensuring the accuracy of guest billing. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Reception The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Your Role Are you passionate about technology and digital marketing? If you're creative, dynamic, and enjoy challenges, this opportunity could be for you! You’ll work directly with new clients, helping them launch their first online advertising campaigns, making a meaningful impact on their business. Responsibilities - Guide clients in creating and optimizing PPC campaigns. - Identify client goals and needs. - Increase campaign spending and encourage upselling. - Manage multiple daily client calls. Requirements - Advanced in French or German and good English skills. - 1-2 years of sales experience. - Experience in Digital Marketing is a strong plus. - Strong communication, organizational, and analytical skills. Benefits - Permanent contract - Full-time, 39 hours/week (Monday to Friday, 9:00 am - 5:00 pm) - One month of paid training in Digital Marketing and Sales - Base salary + sales commissions

About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Revenue Agent para entrar a formar parte y ampliar nuestro equipo de Revenue, cuya misión será garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Misión del puesto: garantizar la máxima rentabilidad de todas las habitaciones de los hoteles de la cadena, aplicando técnicas de revenue management, asegurando la mayor visibilidad y posicionamiento en todos los canales de venta. Reporta a: Jefe/a de revenue Funciones: - Maximizar la rentabilidad en la Web Corporativa y las OTA’S (pricing, distribución, segmentación, etc.). - Analizar los precios propios y de la competencia, así como el conocimiento de la misma. - Asegurar el mejor precio y posicionamiento en cada segmento y temporada. - Analizar el comportamiento de los segmentos y canales de demanda de los diferentes hoteles. - Identificar nuevas oportunidades y participar en la creación de nuevas ofertas y paquetes comerciales. - Planificar ofertas y promociones en la web oficial. - Potenciar la marca en la red. - Benchmarking y propuestas de mejoras para plataformas de e-commerce. Department: Reservations About you - Experiencia de 2 años en reservas y/o revenue, preferiblemente en hoteles similares. - Formación universitaria en Turismo. Se valorará formación específica en revenue management. - Amplios conocimientos en revenue management, gestión de OTAs y channel manager. - Dominio del paquete office, especialmente de Excel. - Persona organizada, que sepa gestionar los tiempos, atenta a los detalles. - Capacidad de trabajar en equipo y buena comunicación. - Idiomas: imprescindible tener buen dominio del castellano y de inglés. Language required: Spanish. English is a plus The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

Buscamos un técnico de Marketing para la zona de Barcelona / Hospitalet de Llobregat, con experiencia previa en Creación de contenido para marcas, Edición, gestionar la comunidad y ver analíticas de las distintas Redes sociales que tiene la empresa. Ofrecemos jornada parcial, flexibilidad (teletrabajo).

KECH Development is an international development company with office’s in New York City, Miami, Barcelona and Mexico City. We are looking for a bright, driven and savvy interior designer apprentice to join us in our office in Barcelona for a part-time position. This individual has to have a dynamic personality with the ability to inspire confidence in senior leadership with whom she / he will interact with. In addition, strong oral and written communication skills, strong presentation and listening skills are pluses. Ability to professionally and diplomatically communicate with all levels of management and applicants is an absolute necessity. Responsibilities: - Show accountability for your daily tasks - Enthusiasm towards high level projects - Foster and display communication skills - Set aggressive goals and achievements - Multi-task in a competitive environment Job duties will include: - Work with and support the developer with ongoing and new development projects. - Prepare client presentation materials, design development documentation, construction documentation, contract administration and city regulatory submissions. - Assemble construction drawing sets in Revit, including: site plans, floor plans, elevations, building sections, wall details, etc. - Collaborate with consultants, attend meetings to coordinate drawings, and provide information as required. - Work with current design techniques, building systems, and keeps current with design trends, code changes, and developments to sustain and improve technical and design skills. - Assist the developers in daily ongoing activities Qualifications The candidate should have the following: - Proven abilities in the production of meticulous architectural documents through all stages of a project’s lifespan — from schematic design through to construction administration, with focus on CD/CA. - High level of proficiency in current versions of Revit, AutoCAD, and Microsoft Office. - Strong knowledge of building technology, construction techniques, related engineering principles, sustainability strategies and assembly of construction drawing sets. - Excellent communication, interpersonal and time management skills. - Design and problem-solving skills as well as an appreciation of, and sensitivity to, architectural design intent. - Self-motivated with ability to work with minimal supervision

Requisitos mínimos Obligatorio disponer de estudios y titulación oficial en CICLO FORMATIVO GRADO SUPERIOR o GRADO UNIVERSITARIO: MARKETING DIGITAL, PUBLICIDAD, DISEÑO GRÁFICO o relacionado. Conocimiento de programas de Diseño Grafico como: Illustrator, Photoshop, InDesign, así como de edición de vídeo, Canva, Mailchimp y similares. Se valorarán otros conocimientos en: diseño gráfico, multimedia, Wix, email marketing, creación y edición de vídeos y reels, etc. Imprescindible INGLÉS nivel alto. Buscamos personas con pasión por la innovación, el diseño, la comunicación y la creatividad, con capacidad de resolución y buenas habilidades comunicativas. Quien ocupe el puesto debera residir dentro de Barcelona centro, la modalidad de contratación es semi presencial y remoto modalidad part time. El horario de trabajo es de 6hs diarias, dos días de descanso semanal. Descripción del Puesto ¿Te apasiona el marketing, diseño gráfico y el mundo digital? ¡Esta es tu oportunidad! Buscamos un/a analista7 Tecnico para el departamento de Marketing con conocimientos de Diseño Gráfico, Comunicación, RRSS, etc. creativo/a y motivado/a, que quiera aprender y crecer en una empresa innovadora y dinámica. ¿Te sientes identificado/a? ¿Has terminado recientemente tus estudios en marketing, comunicación o publicidad y te gustaría comenzar tu carrera profesional en el sector digital y online?. ¿Te apasiona la comunicación y el marketing? Te esperamos para embarcarte en esta emocionante experiencia!! ¡No dudes en enviarnos tu currículum actualizado para que podamos contarte más detalles!! ¡A qui no hay reglas! Anímate a empezar con nosotros/as tu nuevo reto laboral ¡Te estamos buscando! Te ofrecemos que tan solo seas tu y brindes todo tu potencial desde el primer día, aportar tus ideas y desarrollar tus habilidades en un ambiente colaborativo y con proyectos desafiantes. EN QUÉ CONSISTIRÁ TU DÍA A DÍA: Funciones de Marketing: Como analista del departamento de Marketing, tendrás la oportunidad de colaborar en el desarrollo del plan de marketing & comunicación de las distintas marcaras de la empresa, apoyando en la elaboración de contenido para diversas plataformas y audiencias , redes sociales, etc. Colaborarás en la optimización del posicionamiento SEO, campañas SEM, etc. En las diferentes marcas de la empresa. Funciones de Diseño Gráfico: Creación y diseño de diferentes tipos de packaging de producto, maquetación de catálogos, folletos, displays y documentos promocionales, alineados con nuestra identidad corporativa. Actualización de tarifas de precios y fichas técnicas. Diseño y maquetación de material corporativo: logos, etiquetas y otros soportes gráficos. Funciones de Social Media: Gestión y creación de contenidos audiovisuales en redes sociales (Instagram, Facebook, Google Maps, Tripadvisor, etc). Otras funciones: Planificación y creación de calendarios de publicación para asegurar una comunicación fluida y constante. Interacción con la comunidad online, gestionando comentarios y consultas para mantener un vínculo cercano con nuestros seguidores. Monitorización de métricas y análisis de tendencias en redes sociales, adaptando el contenido para mejorar el impacto.