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Teleoperador/a

22 julio 2024•95 vistas

Caduca en 13 días

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🔎We are looking for a teleoperator for customer service, you will help end clients solve problems and answer any questions they may have.
💫Responsibilities:
🚫Blocking lost/stolen credit and debit cards
💳 You will handle inquiries from credit card holders and ensure the security and protection of credit card information
ℹ️ Identity verification, answering questions and explaining any steps are among your core duties
✅Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
📝Handling claims files
👌Required skills
🇩🇪Fluent in German language
🇬🇧Working proficiency in English
🎙️Experience as a Customer Service Agent
🗣️Communicative and empathetic
💯Disciplined and accurate
😊Respectful and positive toward customers
🫶Solution-oriented thinking
🪷Patient
👍Reliable
💟Benefits
🏆Market-based basic salary with the possibility of a bonus
🌍Multilingual and excellent work environment to provide customer service
📙Paid training
💥Internal incentives for employees
🩺 Private insurance
🥗 Meal card
🚌 Transport card
📈 Grown opportunities
🧳4 company outings per year
📍Location
Barcelona