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  • Accounting Manager
    Accounting Manager
    hace 11 horas
    Jornada completa
    Barcelona

    JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned., • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property., • Complies with Federal and State laws applying to fraud and collection procedures., • Generates and provides accurate and timely results in the form of reports, presentations, etc., • Analyzes information and evaluates results to choose the best solution and solve problems., • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data., • Balances credit card ledgers., • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Submits reports in a timely manner, ensuring delivery deadlines., • Ensures profits and losses are documented accurately., • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued., • Maintains a strong accounting and operational control environment to safeguard assets., • Completes period end function each period., • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes., • Demonstrates knowledge of return check procedures., • Demonstrates knowledge of the Gross Revenue Report., • Demonstrates knowledge and proficiency with write off procedures., • Demonstrates knowledge and proficiency with consolidated deposit procedures., • Keeps up-to-date technically and applying new knowledge to your job., • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information., • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Motivates and provides a work environment where employees are productive., • Imposes deadlines and delegates tasks., • Provides an "open door policy" and is highly visible in areas of responsibility., • Understands how to manage in a culturally diverse work environment., • Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities • Supports the development, mentoring and training of employees., • Provides constructive coaching and counseling to employees., • Trains people on account receivable posting techniques. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Demonstrates personal integrity., • Uses effective listening skills., • Demonstrates self confidence, energy and enthusiasm., • Manages group or interpersonal conflict effectively., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Manages time well and possesses strong organizational skills., • Presents ideas, expectations and information in a concise well organized way., • Uses problem solving methodology for decision making and follow up., • Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Ayudante de Manager de Restaurante/Admin
    Ayudante de Manager de Restaurante/Admin
    hace 22 días
    Jornada completa
    Eixample, Barcelona

    😎Jornada completa, turno rotativo, contrato oficial. Somos un restaurante en pleno crecimiento, con un ambiente acogedor y altos estándares de servicio. Buscamos un ayudante de manager dinámico y responsable que quiera formar parte de nuestro equipo. 🙌Funciones: apoyar al manager en la organización del servicio de sala y cocina, controlar la calidad de la atención al cliente y el cumplimiento de los estándares, gestionar al personal — coordinación de turnos y formación de nuevos empleados, llevar los registros y el control de las operaciones de caja, resolver incidencias operativas en ausencia del manager, coordinarse con proveedores y supervisar los pedidos y entregas. Finanzas y administración: recepción y carga de facturas de proveedores, cruce con albaranes, control de discrepancias y gestión del registro de pagos. Mantenimiento actualizado de los datos en el sistema ERP Holded, actualización de costes, conciliación bancaria, informes semanales y mensuales. Actualización de costes tras cada entrega, informe semanal de food cost, seguimiento de variaciones de precios de proveedores. Control diario de caja, conciliación bancaria semanal, P&L mensual para dirección. Mantenimiento de archivos de proveedores, archivo de documentación, gestión de material de oficina, correspondencia general. Gestión administrativa de personal — contratos, incorporaciones, registro de vacaciones y bajas, hojas de horas; coordinación con la gestoría para nóminas, seguridad social, IVA y declaraciones fiscales. 🙌Requisitos: experiencia mínima de 1 año como recepcionista, administrativo o ayudante de manager en el sector de la restauración. Persona responsable, con capacidad para trabajar bajo presión y en equipo. Buena comunicación oral y escrita. Dominio de herramientas informáticas y conocimiento de sistemas de caja. Orientación a resultados y vocación de servicio. 🙌Ofrecemos: salario competitivo, posibilidad de crecimiento hasta el puesto de manager de restaurante y un equipo de trabajo cercano y con buen ambiente.

    Inscripción fácil
  • Catering Sales Coordinator (April) - W Barcelona
    Catering Sales Coordinator (April) - W Barcelona
    hace 1 día
    Jornada completa
    Barcelona

    OVERVIEW Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and English Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Encargado/a de Camareros
    Encargado/a de Camareros
    hace 28 días
    Jornada completa
    Eixample, Barcelona

    🌶️ Buscamos un/a Encargado/a de Sala con experiencia en el sector HoReCa, que quiera formar parte de un proyecto dinámico y en crecimiento. Si te apasiona la hospitalidad, el liderazgo de equipos y la excelencia en el servicio, ¡queremos conocerte! 🥗 ¿Cuáles serán tus responsabilidades? • Apertura y cierre del restaurante según los procedimientos internos, • Supervisión del servicio en sala, asegurando un nivel de calidad alto y constante, • Gestión del equipo de sala y coordinación de las operaciones de barra, • Manejo de caja (POS), control de pagos y cierre diario, • Trabajo en barra y elaboración de bebidas — limpieza de sala cuando sea necesario, • Resolución profesional de incidencias y atención al cliente, • Coordinación con cocina para garantizar un servicio fluido y eficiente, • Supervisión del cumplimiento de estándares de servicio, higiene y seguridad, • Organización de horarios y planificación del equipo según necesidades del negocio, • Selección, incorporación y formación de nuevos empleados, • Trabajo en coordinación con el Director de Operaciones y el departamento de contabilidad 🥗 ¿Qué perfil buscamos? • Experiencia demostrable como Encargado/a, Supervisor/a o Gerente en restauración, • Buen manejo de sistemas POS y gestión de caja, • Perfil operativo, resolutivo y con actitud proactiva, • Habilidades sólidas de liderazgo y comunicación, • Capacidad para trabajar bajo presión en entornos dinámicos, • Alta orientación al cliente y atención al detalle, • Español y/o catalán imprescindibles, • Nivel de inglés intermedio o superior, • Conocimiento de legislación laboral aplicable 🥗 ¿Qué ofrecemos? • Contrato estable, • Salario competitivo, • Buen ambiente de trabajo y equipo profesional, • Nuestros empleados crecen con nosotros — ¡oportunidades reales de desarrollo profesional dentro del proyecto!

    Inscripción fácil
  • Assistant Restaurant Manager-Enoteca**
    Assistant Restaurant Manager-Enoteca**
    hace 1 día
    Jornada completa
    Barcelona

    JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Director of Travel Industry Sales
    Director of Travel Industry Sales
    hace 1 día
    Jornada completa
    Barcelona

    JOB SUMMARY Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing and Executing Sales Strategies • Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met., • Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment., • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS)., • Assists with the development and implementation of promotions, both internal and external., • Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips., • Plans and participates in Sales trips and industry related meetings., • Participates in departmental sales meetings, relevant operational meetings and pre-cons. Maximizing Revenue • Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members., • Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals., • Promotes the property’s inclusion into national and international accounts through tour wholesale operations, travel agent consortiums and airline operations. Managing Sales Activities • Monitors all day to day activities of direct reports., • Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager., • Participates in sales calls with members of sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Manages the orchestration of the International Travel program as it relates to business development and property package creation., • Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments., • Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue., • Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. Analyzing and Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals., • Assists Revenue Management with completing financial projections., • Reviews sales and catering guest satisfaction results to identify areas of improvement., • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Executes and supports the company’s Customer Service Standards and property’s Brand Standards., • Participates in and practices daily service basics of the brand., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Global Sales Organization (GSO)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees, • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status, • Provides for the safety and security of the employees or the property, • Monitors employee attendance and records absences/tardiness., • Helps direct supervisors to achieve their own development goals., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Chef Ejecutivo / Responsable de Cocina y Producción
    Chef Ejecutivo / Responsable de Cocina y Producción
    hace 1 mes
    Jornada completa
    Eixample, Barcelona

    😎Estamos lanzando un nuevo proyecto gastronómico en Barcelona con un concepto fast-casual: cocina mediterránea, bowls y comida saludable. Buscamos un profesional fuerte que pueda combinar las funciones de Brand Chef y Production Chef y construir una operación de cocina eficiente. 🌶️Responsabilidades: • desarrollo y evolución del menú (bowls, cocina mediterránea saludable), • organización y optimización de los procesos de cocina, • gestión del production y las preparaciones, • estandarización de recetas y fichas técnicas, • control de calidad y food cost, • participación en la apertura de nuevas ubicaciones, • formación y desarrollo del equipo de cocina, • implementación de nuevas ideas y mejora continua del menú 🔥Requisitos: • experiencia como Brand Chef, Head Chef o Executive Chef, • experiencia montando operaciones de cocina desde cero, • buen entendimiento de food cost, kitchen workflow y producción, • experiencia en fast-casual o restaurantes con sistemas será una ventaja, • experiencia trabajando con varias ubicaciones es un plus 🌶️Ofrecemos: • participación en el lanzamiento de un nuevo proyecto gastronómico, • posibilidad de influir en el concepto y el desarrollo de la marca, • salario competitivo, • oportunidad de crecer junto con el proyecto a largo plazo El formato de colaboración puede empezar como part-time / proyecto y posteriormente convertirse en una posición full-time. Si te interesa, estaremos encantados de conocerte y hablar sobre el proyecto.

    Inscripción fácil
  • Head Bartender - W Barcelona
    Head Bartender - W Barcelona
    hace 1 día
    Jornada completa
    Barcelona

    POSITION SUMMARY Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Encargado/a de Sala
    Encargado/a de Sala
    hace 1 mes
    Jornada completa
    Eixample, Barcelona

    🌶Buscamos un/a Encargado/a de Sala con experiencia con experiencia en el sector HoReCa, que quiera formar parte de un proyecto dinámico y en crecimiento. 🌶Si te apasiona la hospitalidad, el liderazgo de equipos y la excelencia en el servicio, ¡queremos conocerte! 🥗¿Cuáles serán tus responsabilidades? • Apertura y cierre del restaurante según los procedimientos internos, • Supervisión del servicio en sala, asegurando un nivel de calidad alto y constante, • Gestión del equipo de sala y coordinación de las operaciones de barra, • Manejo de caja (POS), control de pagos y cierre diario, • Apoyo operativo en sala y como barista cuando sea necesario (turnos y horas punta), • Resolución profesional de incidencias y atención al cliente, • Coordinación con cocina para garantizar un servicio fluido y eficiente, • Supervisión del cumplimiento de estándares de servicio, higiene y seguridad, • Organización de horarios y planificación del equipo según necesidades del negocio, • Selección, incorporación y formación de nuevos empleados, • Trabajo en coordinación con el Director de Operaciones y el departamento de contabilidad 🥗¿Qué perfil buscamos? • Experiencia demostrable como Encargado/a, Supervisor/a o Gerente en restauración, • Buen manejo de sistemas POS y gestión de caja, • Perfil operativo, resolutivo y con actitud proactiva, • Habilidades sólidas de liderazgo y comunicación, • Capacidad para trabajar bajo presión en entornos dinámicos, • Alta orientación al cliente y atención al detalle, • Español y/o catalán imprescindibles, • Nivel de inglés intermedio o superior, • Conocimiento de legislación laboral aplicable 🥗¿Qué ofrecemos? • Contrato estable, • Salario competitivo + propinas / bonificaciones, • Buen ambiente de trabajo y equipo profesional, • Oportunidades reales de crecimiento y desarrollo dentro del proyecto

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  • Junior Sous Chef
    Junior Sous Chef
    hace 3 días
    Jornada completa
    Barcelona

    Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures., • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily., • Assists Executive Chef with all kitchen operations and preparation., • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions., • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions., • Assists in determining how food should be presented and creates decorative food displays., • Maintains purchasing, receiving and food storage standards., • Ensures compliance with food handling and sanitation standards., • Performs all duties of kitchen managers and employees as necessary., • Recognizes superior quality products, presentations and flavor., • Ensures compliance with all applicable laws and regulations., • Follows proper handling and right temperature of all food products., • Operates and maintains all department equipment and reports malfunctions., • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation., • Leads shifts while personally preparing food items and executing requests based on required specifications., • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and builds mutual trust, respect, and cooperation among team members., • Serves as a role model to demonstrate appropriate behaviors., • Maintains the productivity level of employees., • Ensures employees understand expectations and parameters., • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team., • Ensures property policies are administered fairly and consistently., • Communicates performance expectations in accordance with job descriptions for each position., • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Sets a positive example for guest relations., • Empowers employees to provide excellent customer service., • Interacts with guests to obtain feedback on product quality and service levels., • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance., • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Participates in the employee performance appraisal process, providing feedback as needed., • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  • chef de producción
    chef de producción
    hace 2 meses
    Jornada completa
    Eixample, Barcelona

    Responsabilidades Clave: • Preparar y cocinar los platos de acuerdo con los estándares del restaurante y las especificaciones del menú, • Garantizar el control de calidad de los ingredientes y de los productos terminados, • Seguir las recetas y los procedimientos operativos estándar (SOP) para mantener una calidad constante, • Organizar y coordinar las operaciones de cocina, incluyendo la delegación de tareas entre chefs y ayudantes, • Mantener los estándares de higiene, saneamiento y seguridad alimentaria, • Supervisar los niveles de stock y asegurar la reposición oportuna de los ingredientes de cocina, • Formar y orientar al personal junior de cocina, • Optimizar los procesos de producción y minimizar el desperdicio, • Colaborar con el/la Gerente del Restaurante en la planificación del menú y la gestión de la carga de trabajo en cocina Requisitos / Perfil: • Mínimo 2 años de experiencia como Chef de Producción o en un puesto similar, • Conocimiento de las normas de higiene y seguridad alimentaria, • Sólidas habilidades organizativas y de gestión de equipos, • Atención al detalle, precisión y sentido de responsabilidad, • Capacidad para trabajar en un entorno dinámico y cumplir con los plazos establecidos, • Conocimiento de recetas mediterráneas y experiencia trabajando con cocina mediterránea, • Español y/o catalán obligatorio, • Inglés valorable Ofrecemos: • Empleo estable, • Salario competitivo, • Entorno de trabajo profesional y colaborativo, • Oportunidades de crecimiento y desarrollo profesional

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