Commercial Director, Hospitality - Homeclub
12 days ago
Madrid
About us At Homeclub we are rethinking flexible rentals. Our mission is to make finding and living in a home effortless for people who need a place for a month or longer, while giving property owners a partner they can trust. We manage hundreds of properties and are scaling fast, building the team that will take us to the next level. About the role We are seeking a visionary leader to spearhead the commercial and revenue strategy for our premium Flex Living platform. Your mission will be to maximize occupancy, optimize dynamic pricing, and drive scalable growth, ensuring high-level profitability while fostering a culture of collaboration, excellence, and accountability. What you'll do 1. Commercial Strategy & Revenue • Global roadmap: Define and execute the B2B and B2C sales strategy, fully aligned with financial goals (RevPAR, ADR, occupancy, GOP)., • Pricing intelligence: Design dynamic pricing policies and optimize the distribution mix (Direct Sales, Corporate, OTAs, and Strategic Partners)., • Distribution mix: Optimize the channel mix between direct sales, corporate, OTAs, and strategic partners. Push direct booking share and minimize distribution costs., • Efficiency metrics: Own LTV, CAC, payback, and contribution margin per channel and per city., • Destination forecasting: Analyze demand, seasonality, and competition to design annual commercial plans and precise forecasts for each city. 1. B2B Development & Strategic Accounts • Portfolio expansion: Lead the acquisition of major corporate agreements and strategic institutional partnerships., • VIP relationship management: Act as the senior point of contact for top-tier clients (Embassies, Multinationals, Production Companies, Luxury Relocation Agencies)., • Key Account Management: Design and oversee the KAM model to maximize long-term loyalty and account value. 1. International Expansion & Go-to-Market • Market entry: Lead the commercial launch of new cities and international territories., • Demand validation: Define entry strategies and adapt pricing, positioning, and channel mix to local market nuances. 1. Leadership, Technology & IA • High-performance culture: Lead and mentor the Sales team, with clear KPIs and rigorous tracking., • AI as personal leverage: Partner with IT, Data and Product to embed AI agents and automation across the commercial stack, from lead scoring and B2B prospecting to automated reporting and revenue copilots., • Cross-functional synergy: Drive accountability and collaboration with Property Management, Operations, Finance, and People & Culture., • Strategic reporting: Standardize and professionalize commercial reporting for the Executive Committee. About you • 7-12 years leading commercial or revenue teams in hospitality, travel, OTAs, marketplaces, or other relatable sectors., • Deep, hands-on experience in Revenue Management and dynamic pricing. Comfortable owning RevPAR, ADR, NRevPAR, GOP., • Proven track record managing high-level corporate and institutional accounts., • Tech-Savvy, proven ability to act as a bridge between business needs and IT for process automation, • Full professional proficiency in English and Spanish is mandatory. Why Homeclub? • Competitive base + aggressive variable tied to revenue, GOP, and EBITDA performance., • Seat on the Executive Committee, with direct business impact., • A charming office in the heart of Madrid., • International work environment with more than 18 nationalities., • Hybrid work model with a culture of autonomy and innovation., • Exclusive discounts on our properties for you and your family., • Healthcare insurance. At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. We're committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.