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Servinform es una compañía sólida y en pleno crecimiento, con más de 47 años de experiencia en soluciones tecnológicas y de negocio. Contamos con más de 6.000 profesionales con presencia en España, Portugal, Italia y Colombia, especializados por sectores como banca, seguros, energético, administración pública, IT y telecomunicaciones. Prestamos servicios de BPO, Call Center, Comunicaciones, Ventas, Atención al Cliente y Marketing Digital a más de 1.500 clientes a nivel nacional e internacional. Además, trabajamos bajo un modelo de Smart Business, aplicando tecnología e inteligencia artificial para lograr los objetivos de negocio de manera eficiente, sin perder de vista el factor humano. Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. En un momento clave de crecimiento y expansión, buscamos incorporar un/a Consultor/a de Soluciones Tecnológicas para formar parte de nuestro equipo y desarrollarse en un entorno innovador, colaborativo y en constante evolución. • ¿Cuál será tu misión? Formarás parte del equipo encargado de analizar necesidades de negocio y diseñar soluciones tecnológicas y operativas, especialmente en entornos de Contact Center y BPO, combinando herramientas digitales, automatización e inteligencia artificial. • Funciones principales, • Análisis de requerimientos funcionales y técnicos en proyectos y nuevas oportunidades, • Diseño de soluciones tecnológicas y operativas del sector BPO (omnicanalidad, automatización, IA, back/front office, servicios de contact center, etc...)., • Definición y elaboración de arquitecturas de alto nivel y propuesta de herramientas (ej. Genesys Cloud, Amazon Connect, CRMs, etc.), • Soporte en la elaboración de propuestas técnicas (RFP/RFQ)., • Coordinación con equipos de desarrollo, operaciones y proveedores tecnológicos., • Identificación de mejoras de eficiencia y automatización en procesos., • Documentación de soluciones (diagramas, flujos, descripciones técnicas., • ¿Qué ofrecemos?, • Contrato Indefinido a proyecto estable y con posición consolidada en nuestra compañía., • Convenio de Contact Center, • Remuneración competitiva, según experiencia y conocimientos a aportar, • Excelente ambiente de trabajo, • Jornada completa, • Modalidad híbrida (2 días de teletrabajo), • Horario de lunes a jueves de 9 a 18:30h y viernes intensivo de 9 a 15:00h, • Ubicación: Avda. de los Premios Nobel 37 en Torrejón de Ardoz (Madrid) Si vienes del mundo del Contact Center o BPO y te interesa evolucionar hacia un perfil más tecnológico y estratégico, esta es tu oportunidad para dar ese salto. Te incorporarás a una compañía en pleno crecimiento y transformación tecnológica, donde podrás desarrollarte en un proyecto con alto potencial de evolución hacia roles de mayor responsabilidad. Formarás parte de un entorno dinámico, innovador y orientado a la mejora continua, con acceso a formación y aprendizaje constante en soluciones tecnológicas y automatización. Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo. REQUISITOS MÍNIMOS: • ¿Qué buscamos?, • Formación en Ingeniería, Informática o similar, • Experiencia (1–3 años) en entornos de contact center, BPO o gestión de proyectos tecnológicos, • Conocimiento del funcionamiento operativo de un servicio de atención al cliente (KPIs, gestión de agentes, procesos…), • Conocimiento de arquitecturas básicas (APIs, integraciones, cloud)., • Interés por la tecnología, automatización e innovación, • Capacidad analítica y orientación a resolución de problemas, • Buen nivel de comunicación y trabajo en equipo, • Muchas ganas de aprender y desarrollarte profesionalmente, • Valorable, • Conocimiento de herramientas como Salesforce, Genesys, Amazon Connect u otras plataformas CCaaS., • Experiencia con RPA, IA o automatización de procesos., • Conocimientos de Contact Center. xcskxlj, • Experiencia en preparación de ofertas técnicas., • Nivel medio de inglés

Our inclusive culture empowers Amazonians to deliver the best results for our customers. Leading a team of L4 HR Partners and L5/L6 HR Business Partners, you will partner with Snr Business and Amazon site Leaders, to translate enterprise people strategies into regional execution, strengthen leadersh

Amazon is looking for a Senior PXT Campus Manager in San Fernando de Henares, Spain. You will oversee operational excellence in HR across multiple sites, ensuring alignment with Amazon standards.

Amazon 1P Strategic Leadership: Own the end-to-end business development for Amazon 1P. Multi-Channel Synergy: Use Amazon as a "market anchor" to provide data-driven insights for TikTok Shop and Joybuy, ensuring price integrity and brand consistency across the EU ecosystem. E-commerce, with mandato

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. Ama

Amazon 1P Strategic Leadership: Own the end-to-end business development for Amazon 1P. Multi-Channel Synergy: Use Amazon as a "market anchor" to provide data-driven insights for TikTok Shop and Joybuy, ensuring price integrity and brand consistency across the EU ecosystem. E-commerce, with mandato

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. Ama

Amazon 1P Strategic Leadership: Own the end-to-end business development for Amazon 1P. Multi-Channel Synergy: Use Amazon as a "market anchor" to provide data-driven insights for TikTok Shop and Joybuy, ensuring price integrity and brand consistency across the EU ecosystem. E-commerce, with mandatory

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. Pro

Revisar las campañas publicitarias y promocionales en Amazon (Amazon Advertising). Establecer y mantener relaciones sólidas con los contactos clave de Amazon, como los compradores y los responsables de cada familia de producto. Identificar, desarrollar y ejecutar estrategias específicas dentro de

Amazon 1P Strategic Leadership: Own the end-to-end business development for Amazon 1P. Multi-Channel Synergy: Use Amazon as a "market anchor" to provide data-driven insights for TikTok Shop and Joybuy, ensuring price integrity and brand consistency across the EU ecosystem. E-commerce, with mandatory

At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Collaborate and communicate effectively with experienced cross-disciplinary A

Como Head of Marketing EUANZ – Amazon Music, liderarás la estrategia integral de marketing para Europa (UK, Alemania, Francia, Italia y España) y Australia/Nueva Zelanda, desempeñando un papel clave en el crecimiento internacional del servicio. Definir y ejecutar la estrategia regional end-to-e

Amazon in Madrid is seeking a Senior Embedded Software Engineer with over 10 years of experience to lead the development of innovative networking products.

Experiencia gestionando Amazon Ads en Amazon (Vendor o Seller Central). Gestión y optimización de campañas PPC en múltiples mercados europeos en Amazon. Optimización de herramientas de Amazon (variations, keywords, bundles y comparativas de producto).

Senior Software Development Engineer, Ring Device Services Job ID: 10422549 | Amazon Spain Services, S. Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Amazon Web Services (AWS) is seeking a Lead Engineer to drive transformation across its largest sovereign cloud operations in Europe.

We have also produced game-changing devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. The Amazon Tablets Core Machine Learning team seeks to hire an ML Engineer who has a background in the design and development of scalable AI/ML systems, experience deploying models into production t

We are looking for a detail‑oriented Amazon & Marketplace Specialist to drive the growth and performance of products on Amazon and other key e‑commerce marketplaces. Identifying global talent for science-based opportunities Amazon & Marketplace Specialist My client is a life science company spec

Amazon is searching for a Cluster Operations Leader to lead its team in Zaragoza, Spain, handling the operational excellence of data center facilities.

The role involves preparing and optimizing product page copies primarily for Amazon, including utilizing Helium10 for keyword strategies.

Amazon in Madrid is looking for a Senior Applied Scientist for the Measurement, Ad Tech, and Data Science (MADS) team.

A leading Amazon consulting agency is seeking a highly skilled Senior Amazon Brand Manager. The ideal candidate will have over 3 years of experience in Amazon FBA, managing brands with revenues over $10 million.

Amazon is seeking a Deployment Engineer in Barcelona to lead first‑time deployments of advanced automation technologies. The role requires travel and strong communication skills, contributing to transformative solutions across Amazon’s fulfillment network.

A leading e-commerce company is looking for an experienced Head of Amazon to manage and grow their presence on Amazon. This remote position requires 4+ years in e-commerce and expertise in Amazon Seller Central.

Amazon is hiring a Machine Learning Engineer in Madrid to design and develop scalable AI/ML products for their Fire Tablets. Join Amazon to work on cutting-edge technology and AI-driven products that enhance user interactions with devices.

We are seeking a Senior Amazon Brand Manager who deeply understands Amazon FBA, enjoys strategizing for brand growth, and can tackle complex challenges with precision and speed. About the job Senior Amazon Brand Manager. Work with a team that lives and breathes Amazon while having fun doing it.

Amazon is seeking a Senior Software Development Engineer for its Discovery Tech team in Bellprat, Spain. Join a dynamic team and impact how millions discover products across Amazon.

Software Development Engineer 2, Amazon Business. We are the gate keepers of customer trust by preventing bad actors from doing damage to good customers or scamming Amazon. We are at the intersection of Machine Learning and Security, while delivering customer impact at Amazon scale.

Our client, Ecomcy Agency, a team of Amazon & Walmart marketing experts in the UK (London), is looking for an Amazon PPC Expect for a full-time remote job. Amazon PPC Management: Overseeing the entire spectrum of Amazon PPC campaigns, including campaign setup, ongoing optimization, and performance m

At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. Our inclusive culture empowers Amazonians to deliver the best

Maintains data center infrastructure, troubleshooting hardware, and managing rack deployment, requiring a high-level security clearance.

Amazon is looking for a Workplace, Health and Safety (WHS) Manager in Zaragoza, Spain.

A leading cloud solutions provider seeks a Systems Engineer, Managed Operations, in Madrid.Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.You will oversee the launch of the European Sovereign Cloud and work closely with glo

Amazon seeks an Operations Manager for their Fulfillment Operations in Siero, Spain.

Amazon Web Services (AWS) is seeking a sales professional to drive global Energy customer engagements in Madrid.

Amazon is seeking a Data Scientist II for their AWS Managed Operations Intelligence Team.

Amazon is an equal opportunities employer. If you require workplace accommodations during the application or hiring process, please see the accommodations information provided by Amazon. Amazon will provide relocation support for successful applicants relocating within the European Union.

You will handle Amazon‑scale use cases with significant impact on our customers' experiences. About the Team The Rufus Features Science team, based in London, works alongside approximately 150 engineers, designers and product managers, shaping the future of AI‑driven shopping experiences at Amaz

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Amazon is seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Amazon is an equal opportunities employer.

Amazon is seeking a Software Development Engineer 2 to join its Risk Management Team in India, Karnataka.

A large cloud computing company is looking for a Systems Engineer to lead operations for the new European Sovereign Cloud in Madrid.Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo.The ideal candidate will possess str

Job ID: 10393587 | Amazon Corporate Services Pty Ltd. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. IDE statement: Amazon is an equal‑opportunity employer

Buscamos una persona responsable y organizada para gestionar la operativa diaria de nuestras tiendas en Amazon y Miravia. Gestión de pedidos: Procesar ventas diarias en Amazon Seller Central y Miravia. Experiencia previa o conocimiento en marketplaces (Amazon/Miravia).

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. Amazon is an equal opportunity employer and does not discriminate on the basis of protected vet

The Data Center Chief Engineer ensures the efficiency and maintenance of electrical, mechanical, and safety equipment, managing the engineering team and critical systems within the data center.