About the job What's the Job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. ** Your day-to-day:** Support the Restaurant Manager in any required task. Manage reservations control including individual and group requests. Be the link between R&B operations and S&M team. Implement greeting standards throughout R&B departments. Train staff on reservation handling. Liaise with Chef to keep all R&B menus clean and up to date. Assist R&B teams in their specific duties. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all paper stock items are managed. Ensure correct closing day procedures are followed. Prepare welcome package for all new R&B team members. Keep all training manuals up to date. What we need from you 1+ years' experience working within hotel/restaurant. Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. ** What to expect from us** Competitive salary. Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG's training tool. Uniform and laundry Department: Host/Hostess About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count
¿Te apasiona el mundo de la hostelería y disfrutas ofreciendo experiencias gastronómicas memorables? En Aethos Mallorca estamos en busca de personas entusiastas, con vocación de servicio y ganas de crecer profesionalmente para unirse a nuestro equipo de F&B. Si te motiva trabajar en un entorno dinámico, donde la excelencia y el trabajo en equipo son clave, esta oportunidad es para ti. Funciones principales: Recepción y Servicio: Dar una bienvenida cálida y profesional a los clientes, gestionar las reservas y la asignación de mesas de forma eficiente, y atender sus peticiones para asegurar una experiencia positiva. Organización y Comunicación: Coordinar la ocupación del comedor con el resto del personal (camareros, cocina) para un servicio fluido, actuando como el principal punto de contacto para los clientes. Seguridad y Trabajo en Equipo: Garantizar el cumplimiento de las normas de salud e higiene, y colaborar estrechamente con todo el equipo para mantener un ambiente de trabajo eficiente y positivo. Para optar a esta posición, deberás cumplir con estos requisitos: Idiomas: Español e inglés fluido. Idiomas y Experiencia: Es imprescindible tener fluidez en español e inglés. Se valora la experiencia previa de al menos 1 año en hostelería, aunque una fuerte vocación de servicio es igualmente importante. Actitud y Profesionalismo: Se busca una persona con entusiasmo por la hostelería, una actitud cálida, cercana y siempre enfocada en el cliente, manteniendo un comportamiento profesional. Flexibilidad y Fiabilidad: Se requiere disponibilidad para trabajar en horarios flexibles (noches, fines de semana, eventos) y se exige puntualidad y asistencia constantes. Habilidades Clave: Es fundamental tener una gran capacidad para resolver problemas de forma profesional, tomar decisiones adecuadas y gestionar las opiniones de los clientes de manera constructiva. Compromiso y Colaboración: El candidato debe adherirse a todas las normativas y estándares del hotel y contribuir activamente a mejorar el servicio y el ambiente de equipo. Qué ofrecemos: Crecimiento profesional: Oportunidades de desarrollo en un grupo hotelero en expansión. Formación continua: Programas para mejorar tus habilidades y avanzar en tu carrera. Beneficios exclusivos: Descuentos para ti, tu familia y amigos en hoteles y servicios Aethos. Buen ambiente: Equipo multicultural, dinámico y colaborativo. Ubicación privilegiada: Trabaja frente al Mediterráneo, en un entorno único. ¿Te encanta el trato con las personas y trabajar en equipo? ¡Únete a nosotros y vive la experiencia Aethos! Promovemos la igualdad de trato entre hombres y mujeres y estamos comprometidos con un entorno inclusivo y equitativo. Este principio se respeta en todas las etapas del proceso de selección y en cada aspecto de nuestra cultura laboral.