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Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you’ll do We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. You will foster a positive and structured work environment which encourages the successful operation of the business. Ensuring that all files to generate the contract and 145 of the team are send to the outsource payroll company in a timely manner. Controls that team’ contracts and internal documents are signed on a timely manner. Keep up to date the team information in the HRIS (Factorial/Workplace). Be the main contact for team’ queries related to the hotel or HRIS. Communicate with the laundry department to ensure every new starter has the uniform ready. Ensure that lockers are well organized and distributed within the team. Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance. Support managers on employee relations and performance management cases. Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Oversee maintenance of accurate and up-to-date personnel files and records for all employees. Ensure hiring standards and applicable laws and regulations are followed. Work with the Assistant Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... University degree with emphasis in Human Resources. +2 years experience in hospitality within hotels/restaurants in a similar position. Knowledge of Spanish labour law. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Job Number 24072841 Job Category Sales & Marketing Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: • 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. CORE WORK ACTIVITIES Managing Sales Activities • Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. • Assist Property Sales Leader in identifying share shift targets. • Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. • Manages daily Status Change reports to help close on hotel business. • May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. • Provides property support by coordination and executing property internal mining efforts to assigned hotels • Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. • Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. • Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. • Ensure Hotel has property lead generation program to identify new business. • Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. • Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). • Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). • Conducts site inspections for customer accounts as appropriate. • Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. • Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required. • Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. • Leverages MI Leads for Out of Org, Non-Deployed Accounts. • Presents stakeholder hotel benefits and features based on customer needs. • Understands and utilizes all business processes written in support of the sales organization. • Utilizes negotiation skills and creative selling abilities to uncover new business. • Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. • Communicates trends, opportunities, and market changes to appropriate parties, as needed. • Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. • Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. • Tracks weekly activities and relationship to revenue and room night production. • Sets day-today priorities to complete assigned responsibilities • Actively participates and contributes to Sales Strategy Meetings as appropriate. • Adjusts to significant variation in daily workload through independent prioritization. • Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. • Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. • Performs other duties as appropriate. • Building Successful Relationships • Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. • Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). • Visits neighborhood target and local small business accounts and coordinate follow up efforts. • Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. • Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. • Handles customer care issues and as necessary, refers them to the appropriate owner. • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services customers to obtain and grow share of the account. • Executes and supports the company’s customer service standards. • Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). • Performs other duties, as assigned, to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricar
Job Number 24072850 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
Company Description We’re looking for an Apartment Host to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine. Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Events Ops Manager, you will be responsible to create and deliver unforgettable experiences for our guests and support the smooth running of day and evening functions, meetings and events, making sure the guests that use our space have a brilliant experience whether it is for a business meeting or a social occasion. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Fijo discontinuo Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Assist with managing day and evening events, working within the strategy and events programme set. Pro-actively provide input and feedback, look for opportunities to improve and innovate how we’re using the space and how we manage it. You’ll be the go-to for all delegates, and you have your own way of helping them with what they need, making them welcome and at ease. Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us. Handle stock & expenses and manage the relationship with our events suppliers & contractors. Ensure our space is set to impress from first light, to close of play, with everything in-between. Keep on top of our meeting room maintenance and ensuring all the rooms are set up correctly, with billing and checking in and out for events are smooth. Liaise closely with our Groups and Events team and work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they go and beyond. Take overall responsibility for the health & safety of anyone using the area, including yourself. Provide a secure environment for customers and their property. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a similar hospitality event operations management role in a busy, bustling environment. You’ve possibly worked in restaurant groups, hotels or contract events catering before. Having used Micros or a similar operating system would be a big advantage. You are the person that knows everyone, and they all know you. Nothing is an issue for you, you know what our guests want even before they do. Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to work with you. You pay attention to the details and care about creating a memorable guest experience. Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable. You are flexible to work on rotative shifts and on weekends. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
SOHO HOUSE MANAGEMENT DEVELOPMENT PROGRAMME 2024 Are you wanting to take your first steps into a hospitality management role at Soho House? Our one year rotational management development programme, launching in July 2024, has been designed to provide you with the knowledge, skills and behaviours for you to thrive and develop your career at Soho House. Working across numerous business functions and departments, you will spend time with key stakeholders within our food and beverage operations, rooms division, membership, events and finance teams. WHAT ARE WE LOOKING FOR? We are looking for candidates with hospitality industry experience or an academic hospitality graduate who are eager to learn and passionate about hospitality. If you're flexible on location and not looking for a 9-5 desk-based job, this could be the perfect opportunity for you. YOUR JOURNEY From day one you will be given the you will be given the opportunity to work in a fast-paced and challenging environment, where you will be encouraged to think creatively and problem-solve on a daily basis. You will also benefit from: Mentoring opportunities from our senior leaders Increased responsibilities with every rotation Ongoing assessment and comprehensive feedback Engagement and development within the wider hospitality industry Upon completion, you will have gained invaluable operational experience and will be well equipped to take on a management position within the Soho House group or within the wider hospitality industry. THE INTERVIEW PROCESS Stage 1: Shortlisted candidates will be sent a pre-recorded video interview to complete April 2024 Stage 2: Discovery Day May 2024 Stage 3: Final stage interviews from May 2024 Start date: July 2024 Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels. Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
SOHO HOUSE MANAGEMENT DEVELOPMENT PROGRAMME 2024 Are you wanting to take your first steps into a hospitality management role at Soho House? Our one year rotational management development programme, launching in July 2024, has been designed to provide you with the knowledge, skills and behaviours for you to thrive and develop your career at Soho House. Working across numerous business functions and departments, you will spend time with key stakeholders within our food and beverage operations, rooms division, membership, events and finance teams. WHAT ARE WE LOOKING FOR? We are looking for candidates with hospitality industry experience or an academic hospitality graduate who are eager to learn and passionate about hospitality. If you're flexible on location and not looking for a 9-5 desk-based job, this could be the perfect opportunity for you. YOUR JOURNEY From day one you will be given the you will be given the opportunity to work in a fast-paced and challenging environment, where you will be encouraged to think creatively and problem-solve on a daily basis. You will also benefit from: Mentoring opportunities from our senior leaders Increased responsibilities with every rotation Ongoing assessment and comprehensive feedback Engagement and development within the wider hospitality industry Upon completion, you will have gained invaluable operational experience and will be well equipped to take on a management position within the Soho House group or within the wider hospitality industry. THE INTERVIEW PROCESS Stage 1: Shortlisted candidates will be sent a pre-recorded video interview to complete April 2024 Stage 2: Discovery Day 7th May 2024 Stage 3: Final stage interviews from week commencing 13th May 2024 Start date: July 2024
Director of Human Resources mainly responsible to: - Plan, direct, and coordinates human resource management activities of METT Hotel and Beach Resort to maximize the strategic use of human resources. - Administering the HR Policies, and verifying all procedures to make sure that they are in conformity with the Labor Law. - Maintain functions such as employee compensation, recruitment, personnel policies, time management, employee development activities, payroll management, and dealing with unions. - Support operations by supervising staff; planning, organizing, and implementing administrative systems. - Effective management of legal activities. - Bachelors or Master Degree in Human Resources, Business Administration, or related major. - Experience (5 years) in a senior role in Human Resources, in 5-star Resort Hotel or Hotel chain. - Experienced on Spanish (Málaga) Work Law. - Strong leadership and people management skills. - Strategic mindset with the ability to drive HR initiatives that align with business objectives. Languages required: English and Spanish. About METT METT Social Living is a refined and laid-back collection of boutique hotels dotted around the coast of buzzing cities and islands. With a promise for discreet and precise service, there is no frills or fuss but an open attitude that encourages conversation and comfort. Dining and nightlife are at the heart of the experience and the brand is conceived for the traveler of today looking for his or her place to unwind and have fun. From escapade to long holidays, private gathering or full-blown parties, METT becomes your habitat. About Sunset Hospitality Sunset Hospitality Group is a leading International Hospitality Investment and Management Company with a proven record of success in delivering a blend of high-quality concepts, with unique style and service- focused culture, creating unique experiences around the world. We are committed to providing authentic hospitality and making a difference in the lives of those we touch every day. We do this in an environment that respects all people and ideas, welcoming those who are passionate in delivering exceptional service.
Company Description We’re looking for a Rooftop Manager to join our team in Tope at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. We are searching for a real gem to manage our greatest rooftop bar in Barcelona: TOPE. Think 360-degree terrace with views over the city, tacos, margarita’s, DJ’s, events, groups and big parties. We need someone who can confidently manage a team, who is not afraid of some action, who has good contact with guests and who truly understands the brand. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting directly to the Director of F&B, you will shake things up with us as part of the Tope team at The Hoxton, Poblenou. Everyday wide views over the city are included. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and eligibility to participate in our discretionary bonus scheme. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Manage the total operations and commercial success of ‘your’ TOPE rooftop bar. Run a fun, slick and fast-paced roof top bar operation, with full responsibility for the venue. Coordinate and manage the inside and outside areas to comfortably run 300+ covers per day. Positively lead and develop your team of 15+, always encouraging the The Hoxton family vibe. Own the venue if it were you own; you’re in full control of daily revenues and costs. Be responsible for the planning of your team, in line with business demand. Be creative, share ideas, develop and implement our roof top bar strategy. Innovate our rooftop concept and be ahead of the rest with our evolving mindset. Work closely together with our Brand Manager on many cool activations. Drive service standards through your team – to achieve the best for our guests. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. At least 3 years’ experience in a busy restaurant and/or bar operations role, with a keen eye for detail and good understanding of managing a team. Must be fluent in Spanish and English, additional languages will be highly valuable. A track record of leading large teams in restaurants and bars; you’re a natural at inspiring trust and bringing others along on a journey. Not afraid of a fast-paced environment, juggling many things at once, but always keeping an eye for detail. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Under the guidance of the Director of Facilities, the Purchasing Manager is responsible for planning, directing, and coordinating the activities of purchasing and warehouse personnel for the hotel and food and beverage outlets throughout the SLS Barcelona. Job Description What you'll do... Build and maintain the purchasing system Prepare and process requisitions and purchase orders for supplies and equipment Review purchase order claims and contracts for conformance to company policy Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Achieves desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Ensures that the procurement process is operating in an effective manner to ensure the optimum benefit to the company properties as it relates to the bidding process, terms of contract and negotiations with vendors while maintaining compliance with state regulations Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual items Responsible for the auditing of blanket purchase orders and releases against blanket requisitions Purchases items and services on an advanced level Oversees Warehouse department to ensure procurement and receipt of items are controlled Ensure proper controls are in place to eliminate warehouse variance Supervisory responsibility for Buyers within the Purchasing Department Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours Performs all other related and compatible duties as assigned Qualifications What we're looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel An proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Agentes comerciales para vender nuestra última solución de traducción para hoteles, restaurantes, tiendas y empresas. Las ventas se realizarán cara a cara. La solución tecnológica de vanguardia para la traducción instantánea hablada y escrita de idiomas. Significa que ahora cualquier empresa puede conversar con clientes y consumidores de cualquier país. Se requieren agentes para trabajar en todas las zonas de Mallorca y Baleares. ---- Sales agents to sell our latest translation solution for hotels, restaurants, shops, and businesses. Sales will be made on a face-face basis. Cutting edge tech solution for instant spoken and written translation of 150+ languages means that any business can now converse with clients and customers from any country. Agents required to work in all areas of Mallorca and Balearic Islands.
Assist the People & Culture Team with providing the best quality service and communication to our internal and external stakeholders in compliance with local labour regulations and our company policies. Support an enhanced focus on people and culture in the organisation. Organise and update the HR system and records, including adding mandatory documents to our records. Assist with administrative work for employee payroll and official registrations in an accurate and timely manner. Channel any queries from employees, consultants, and external parties to the right person for information or problem resolution and respond to select queries in a timely and professional manner. Assist with tracking employee holidays and leave for all NextLink Group companies. Assist with the administrative onboarding and offboarding process for employees. Assist with sourcing necessary and accurate documentation for authorities and external partners in a timely manner. Screen phone calls, redirect calls, and take messages. Assist with payroll simulations of the NextLink Group and handle incoming correspondence. Legal Management Keep informed about the laws, regulations, and general human resources procedures of the countries in which NextLink operates. Processes & Policies Be fully aware of and assist employees/consultants in interpreting company policies and procedures. Ensure and contribute to a positive, efficient and effective collaboration with other teams across the Shared Services departments and throughout the organisation. Culture & People Development: Support the development and implementation of a healthy, dynamic organisational culture and company values to enable the business to achieve its vision and strategic imperatives. Act as a 5D Change Agent for the internal organisation by communicating with and influencing others through positive role modelling, and externally by embodying the NextLink Group culture and values in interaction with providers, candidates and clients. General: Maintain the highest level of confidentiality in the performance of the role. Protect and maintain a professional and highly competent image of NextLink Group and its capabilities at all times.
Guided by the slogan »Taste the Sun«, SanLucar offers the best tasting fruits and vegetables 365 days a year. The company is dedicated to bringing people natural joy of life and health in a way they can be proud of. Offering a variety of more than 100 delicious fruits and vegetables from more than 35 countries, SanLucar is the brand with the broadest top-quality assortment in the German, Austrian and Dutch retail market. SanLucar is also currently expanding into England, Italy, Canada, Ecuador, Russia, the Middle East and North Africa. SanLucar, founded in 1993 by Stephan Rötzer, is today a multinational company with over 4,000 employees in Germany, Austria, Benelux, Spain, Italy, Ecuador, South Africa, Tunisia and Dubai. The philosophy »Taste in harmony with people and nature« is the foundation for all actions of SanLucar as well as the basis for many social and sustainable projects. Descripción de la oferta From the moment SanLucar fruits and vegetables leave the field until they reach our customers, there is enthusiasm, rigor, effort and commitment from all of us. As Product Back Office Coordinator, you will be part of the Product Back Office Team amd your daily challenge will be to support our Product Managers, being responsible of the product back-office processes and ensuring the correct provision of our fruits & vegetables. If you are an open minded and detail-oriented person, then this could be your chance! Your role highlights – your responsibilities - You will manage the purchase orders in the system and on an operative level. - You will prepare and execute the correct assignment of the products in the system based on the information of the PM. - You will follow-up the daily purchases activity and it's development during the campaign. - You will manage issues and incidents regarding transport, picking, inbound differences and purchase orders and do the corresponding corrections in the system. - You will prepare and confirm the work orders in the system. - You will analise and follow-up the stocks. - You will manage the labels to the corresponding purchase orders. Become SanLucarian - What’s in for you? - You’ll find a dynamic and changing work environment - Feel comfortable leaving your suit behind! We don’t have a dress code - Experience different cultures - Multinational is what describes us best as we’re a team of 30 nationalities - Free language courses for all SanLucarians - Participate in events, meetups & teambuilding activities Requisitos - Higher studies or Dual Training in Economics, International Business, etc. - Language skills are as important as communication skills: you are fluent in Spanish, and English - Experience in commercial administration in a similar position - Experience in the Fruit & Vegetable sector is a plus - Excellent handling of Outlook and MS - Knowledge in AX is a plus - Highly motivated and proactive person - Fast learner with hughe sense of responsability
We are busy at WISSLER // Bar & Burgers in Cambrils, therefor are we looking for a future superstar for our front-of-house team. The job is part-time now (with no shifts in the weekend) and can be full-time for the summer. English and Spanish skills are very important because we work with both tourists and locals. We value high efficiency, a cool overview, and a respectful tone. We value high efficiency, a cool overview and a respectful tone. MORE THAN A JOB We understand that our employees are the heart and soul of our business, and we strive to provide a workplace where they feel valued, appreciated, and empowered. At WISSLER, we believe in empowering our team members and providing a supportive and inclusive work environment where everyone is valued and respected. Our team works together to create a positive and enjoyable atmosphere, and we’re proud of the strong sense of community that we’ve built. Working at WISSLER, requires having strong communication skills, a positive attitude and a willingness to learn. We expect our employees to be able to communicate clearly and effectively and be able to adapt to our values. DIVERSITY & INCLUSIVENESS To achieve our goal of creating a supportive and empowering workplace, where our employees can grow personally and professionally, our team members have access to training and development opportunities through our WISSLER Academy. By using the Academy our employees can train or test their skills and knowledge and contribute to their professional progress. Moreover, WISSLER values diversity and inclusiveness, why our team is made up of individuals from different backgrounds, with different experiences and perspectives, and we belive that this diversity strengthens and enriches our workplace culture. We are comitted to creating a welcoming environment for all employees, where everyone feels included and are able to bring their authentic selves to work.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for one Sommelier to join our family in Barcelona. The ideal candidate for this Sommelier position will have: • A minimum of 1 year experience in hospitality • Certified sommelier or successfully completed equivalent of WSET, Level 3 would be preferable • Solid knowledge of Spanish and New World wines (South American and North American wines in particular would be advantageous) • Attention to detail with good customer service • A team player, pro-active with a can do attitude • Ability to work under pressure • Good command and understanding of Spanish and English with the ability to communicate confidently • Committed to personal development and a passion for working with people We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
🌟 Crafting Exceptional Experiences: Join Five Senses Collection as a Deputy General Manager at The Merchants Portals, Donna Hotel! 🌟 Position: Deputy General Manager Location: Donna Hotel, Portals Restaurant: The Merchants Portals - A Five Senses Collection Venue Join a dynamic team at Donna Hotel Portals and be a part of shaping the future of hospitality. We offer a supportive and inclusive work environment where your contributions are valued and recognized. With opportunities for growth and development, you'll have the chance to make a meaningful impact while advancing your career in the hospitality industry. Why Choose Five Senses Collection? Luxurious Setting: Work in the sophisticated ambiance of Donna Hotel, providing a stunning backdrop for delivering top-notch service and an unforgettable bar experience. Professional Development: Five Senses Collection is committed to your growth. Join us to enhance your skills and advance your career within our prestigious restaurant portfolio. Team Collaboration: Collaborate with a team of professionals dedicated to setting new standards in luxury dining. Your creativity and expertise will contribute to the success of The Merchants Portals. Key Responsibilities: Our Deputy General Manager is second on command, leading the Front of House team and working in a close-knit team, with an open-door policy, and in a highly collaborative environment. Supervision of Staff: Oversee the day-to-day operations of the hospitality establishment, including managing staff schedules, delegating tasks, and ensuring all employees adhere to company policies and procedures. Guest Relations: Ensure high levels of customer satisfaction by interacting with guests, addressing complaints or concerns, and ensuring that all guest needs are met promptly and efficiently. Training and Development: Assist in the training and development of staff members, providing guidance on job duties, customer service standards, and safety protocols to ensure a well-trained and motivated team. Quality Control: Maintain high standards of cleanliness, hygiene, and service quality throughout the establishment, conducting regular inspections and implementing corrective actions as needed. Operational Support: Provide support to the General Manager or other senior management as needed, assisting with administrative tasks, strategic planning, and special projects to ensure the smooth operation of the business. Safety and Compliance: Ensure compliance with health and safety regulations, food safety standards, and licensing requirements, conducting regular inspections and training staff on proper procedures to maintain a safe and legal operating environment. Problem Solving: Address any operational issues or challenges that arise during day-to-day operations, utilizing critical thinking and problem-solving skills to find effective solutions and minimize disruptions to guest service. Team Leadership: Lead by example and foster a positive work environment where teamwork, communication, and collaboration are encouraged, motivating staff members to perform at their best and achieve common goals. Continuous Improvement: Continuously seek opportunities for improvement in operational efficiency, guest satisfaction, and employee performance, implementing new processes or initiatives as necessary to drive positive results and enhance the overall guest experience. How to Apply: If you are a passionate and energetic person ready to elevate your managerial experience, we want to hear from you! Submit your resume via JobToday Platform. Craft extraordinary moments with us at The Merchants Portals, the latest addition to the Five Senses Collection legacy. Join our team and be part of redefining luxury dining at Donna Hotel in Portals!
We are hiring! Bartender Job Title: Bartender Reports to: Restaurant Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in: Hospitality/ Turism / Mixology - Experience: Minimum 1 year - Languages: English: Medium - Professional Level / Spanish: Professional Level Highly valued other languages (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests through the bar. Taking care of all our beverage, adapting to culinary needs and controlling the steps of the service To participate in the development of the department and restaurant with the Management Team In charge of all bar duties as listed below Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations People and Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Customer / Operation Ensure the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Preparation of mise-en-place for the service Maintain the cleanliness and order of the different areas of the bar Keep the warehouses perfectly tidy Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Sales y Marketing Build relationships with key customers and companies to increase business levels, building profiles of these cuatomers’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Others This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
Job Title: Head Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests Participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
In FLiPO, abbiamo rivoluzionato l'industria ottica offrendo occhiali completamente personalizzabili. Ti forniamo le lenti e la visione, mentre tu porti il colore e lo stile. Abbiamo dedicato i nostri sforzi a creare un prodotto di massima qualità, versatilità e innovazione. Ci connettiamo con i nostri clienti attraverso i social media e il nostro sito web, collegandoli con i negozi ottici più vicini in modo che possano godere dell'esperienza FLiPO di persona. Quali saranno i tuoi contributi? Come stagista per lo sviluppo aziendale in Italia, avrai un ruolo cruciale nell'introduzione di FLiPO sul mercato italiano e nell'implementazione di un modello omnicanale innovativo e rivoluzionario. Sarai una figura chiave nella formulazione delle strategie di vendita, nella promozione della crescita e dell'espansione aziendale, nell'implementazione delle strategie di branding e contenuti, nonché nell'uso di dati diversificati per aumentare il volume e la redditività nelle vendite, nel marketing e nelle operazioni. Il tuo impatto su FLiPO sarà eccezionale, con i seguenti ruoli e contributi: 1. Gestire l'interesse dei potenziali clienti per i nostri prodotti e servizi. 2. Guidare i potenziali clienti all'acquisto dei nostri prodotti. 3. Utilizzare CRM e altre piattaforme software come servizio (SaaS) per tracciare le relazioni aziendali. 4. Analizzare processi che potrebbero necessitare di modifiche e proporre soluzioni. 5. Analizzare e comunicare i tuoi OKR (Obiettivi Chiave e Risultati), KPI (Indicatori Chiave di Prestazione) e altre metriche per il miglioramento. 6. Assistere i dipartimenti di Vendite, Marketing e Operazioni in vari aspetti. Cosa ti offriremo a FLiPO? Impatto🎯: Vogliamo cambiare il mondo e lasciare un segno, fare un impatto duraturo nel mondo degli affari e nella società con una visione migliore. Perché non aspirare a sfide più grandi? Scalabilità📈: Ti unirai a un progetto con un notevole potenziale finanziario e di team, che ci consentirà di crescere quanto vogliamo e puntare a una crescita costante. Team👨👩👧👧👧: Siamo un team giovane e orientato agli obiettivi con aspirazioni condivise e una forte volontà di esplorare nuove esperienze. Valorizziamo la fratellanza e cerchiamo individui impegnati nei nostri obiettivi condivisi. Cosa ne pensi? Flessibilità e Crescita🏃🏻: A FLiPO troverai un progetto con molta flessibilità, che ti consentirà di guidare dove desideri e di essere indirizzato verso gli obiettivi che desideri stabilire. Visione 360°🌐: Abbiamo la capacità di vedere l'azienda da tutti i punti di vista, poiché miriamo a lavorare insieme per sviluppare strategie globali. La tua candidatura avrà ancora più successo se... Apprezzi l'interazione con i clienti e li guidi lungo il processo dall'inizio alla fine. Hai una mentalità imprenditoriale, sei proattivo ed efficiente. Impegno per il progetto, assumendo la responsabilità del processo. Pensiero creativo e capacità di prendere decisioni con abilità analitiche e organizzative. Orientato ai dati e ai risultati. Capacità di lavorare in modo multidisciplinare. Non hai paura di suggerire idee e farle ascoltare. Esperienza in start-up o nelle prime fasi (comprenderai la realtà che incontrerai e, quindi, prenderai decisioni migliori). Quindi, cosa ti farà avere successo con noi? Laurea in Amministrazione Aziendale, Marketing o campi correlati. Conoscenza della suite Office, Google Drive e altre strumenti di gestione. Esperienza precedente con software di gestione o sistemi CRM. Madrelingua del Regno Unito e fluente in spagnolo. Eccellenti capacità di comunicazione verbale e scritta. - Almeno 1 anno di esperienza precedente in vendite. - Risiedere a Barcellona o essere disposti a trasferirsi. Non esitare a inviare il tuo curriculum e unirti a questo giovane team, desideroso di crescere e lasciare un segno nel mondo entusiasmante della visione versatile e adattabile! 🤓🔛😎🙌
Job Description: Full time Marketing Assistant Office based Job Summary: As a Marketing Assistant within our vibrant marketing department, you will play a crucial role in supporting the implementation of marketing strategies across all our venues. You will work closely with the marketing team to execute campaigns, manage social media presence, coordinate events, and contribute to the overall brand visibility and engagement. Key Responsibilities: Campaign Coordination: Assist in the development and execution of marketing campaigns across various channels including digital, social media, email, and traditional marketing. Social Media Management: Manage and maintain social media platforms for all venues, including content creation, scheduling, community engagement, and monitoring analytics to optimize performance. Content Creation: Collaborate with the marketing team to create engaging content such as blog posts, newsletters, graphics, and videos that align with brand identity and messaging. Event Coordination: Support the planning and execution of promotional events, collaborations, and partnerships to drive foot traffic and increase brand awareness. Marketing Collateral: Assist in the creation and distribution of marketing materials such as flyers, posters and promotional merchandise, ensuring consistency in branding and messaging. Market Research: Conduct research on industry trends, competitor analysis, and customer preferences to inform marketing strategies and identify opportunities for growth. Database Management: Maintain customer databases, track marketing metrics, and generate reports to evaluate campaign effectiveness and ROI. Cross-functional Collaboration: Collaborate with internal teams including operations, culinary, and management to ensure marketing initiatives align with overall business objectives and enhance customer experience. Qualifications: · Prior experience in marketing, preferably in the hospitality or restaurant industry. · Proficiency in using email marketing platforms such as Mailchimp for campaign creation, segmentation, and performance tracking. · Strong written and verbal communication skills. · Proficiency in social media management platforms and analytics tools. · Creative mindset with the ability to generate innovative ideas. · Highly organized with excellent attention to detail. · Ability to multitask and prioritize in a fast-paced environment. · Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus.
La posición de Business Development Intern implica contribuir al diseño y ejecución de estrategias de crecimiento, investigación de mercado, análisis de competidores y asistencia en tareas administrativas diarias. Nuestro equipo, aunque pequeño, es altamente colaborativo y acogedor para los nuevos miembros. Ubicada en Premià de Mar, nuestra oficina ofrece un ambiente agradable y propicio para el crecimiento profesional, donde las oportunidades de desarrollo son abundantes y el aprendizaje es continuo.
We're Hiring! Join Our Team at Spirit of Kings 1. Marketing Specialist: Are you a seasoned Marketing Specialist ready to take our brand to new heights? Here's what we're looking for: - Bachelor's degree in Marketing, Business Administration, or related field. - Proven track record in developing and implementing successful marketing strategies. - Strong analytical skills to optimize campaigns based on data insights. - Excellent communication skills and a flair for creativity. - Proficiency in digital marketing channels, including social media, email marketing, and SEO. - Proficiency in Google Ads and Meta Ads. - Ability to thrive in a collaborative, fast-paced environment. - Experience in the fragrance or luxury goods industry is a plus. 2. Personal Assistant: Seeking a reliable Personal Assistant to support our executive team. Here's what we need: - Proven experience as a Personal Assistant or similar role. - Exceptional organizational and time management skills. - Strong attention to detail and ability to handle sensitive information with confidentiality. - Flexibility and adaptability to meet changing priorities. - Previous experience supporting senior executives preferred. 3. Web Developer: We're on the lookout for a skilled Web Developer to help us create exceptional online experiences. Here's what we require: - Bachelor's degree in Computer Science, Web Development, or related field. - Expertise in front-end and back-end development with proficiency in HTML, CSS, JavaScript, and other relevant programming languages. - Experience with responsive design and content management systems like WordPress. - Strong problem-solving skills and attention to detail. - Ability to work independently and meet project deadlines. - Portfolio showcasing previous web development projects preferred. Our company offers competitive salaries, opportunities for career advancement, a collaborative work environment, and the chance to be part of a dynamic team in a fast-paced industry. We value diversity, creativity, and innovation, and provide ongoing support and training to help our employees thrive professionally. Join us and embark on a rewarding journey with Spirit of Kings!
Buscamos una persona como Business Development Engineer para unirse a un equipo de una multinacional líder en el sector logistico ubicada en Baix Llobregat. Esta oportunidad te permitirá formar parte de un equipo dinámico y estable, donde tendrás la responsabilidad de impulsar nuestras soluciones de software de logística en el mercado español. Serás el principal responsable de entender las necesidades de nuestros clientes, diseñar soluciones innovadoras basadas en tecnología de vanguardia y liderar estratégicamente el proceso de ventas a nivel nacional e internacional. Funciones: Analizar y comprender las necesidades y problemáticas logísticas de los clientes. Diseñar soluciones logísticas basadas en industria 4.0 para optimizar la cadena de suministro de los clientes mediante la digitalización y/o automatización de sus operaciones. Realizar ventas consultivas del sistema de gestión de almacenes (WMS) líder en el mercado. Gestionar y liderar oportunidades comerciales a nivel nacional e internacional, desde el primer contacto hasta la negociación y cierre de acuerdos, siendo responsable de la ejecución estratégica del Go-To-Market Preparar y defender presentaciones comerciales y demostraciones del producto a clientes. Gestionar equipos comerciales a nivel internacional.· Fomentar contactos y relaciones con clientes actuales y futuros. Desarrollar nuevos negocios. Gestionar y captar Strategic Accounts y Partnerships. Participar en ferias y eventos comerciales. Trabajar en equipo con otros departamentos como Pre-Venta, Oficina Técnica, Operaciones, etc. Ofrecer un plan de carrera con evolución y crecimiento constante a nivel nacional e internacional Requisitos Imprescindibles: Formación Universitaria en Ingeniería, preferiblemente Industrial, de Tecnologías Industriales o similares. Inglés alto: hablado y escrito. Minimo de 3 años de experiencia en venta consultiva, desarrollo de negocio y/o posiciones de logística, Supply Chain u Operaciones. Experiencia con ventas de Software de Logistica. Buenas habilidades de presentación y comunicación. Carnet de conducir. Requisitos Valorables: Conocimientos valorables de logística, supply chain o almacenes. Condiciones: Tipo de Contrato: Indefinido Horario: Jornada de trabajo completa con flexibilidad horaria de 8 a 17.00 ó de 9 a 18.00h Salario: Valorado según valia.