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About the job What will you be doing? Support customer check-in and check-out processes, ensuring that service standards are met. Support in the management of reservations, invoicing, documentation and cash control and closing. Assist guests regarding the hotel facilities in an informative, helpful and friendly manner while maintaining a professional posture and demeanour at all times. Answering telephone calls and emails Be fully knowledgeable of the services the hotel offers and ensure that you are informed of all changes and new developments. Be familiar with all the daily events and activities in and around the hotel. Consistently provide a professional, warm and friendly service. 500€/month Shared Accomoddation out of hotel • Shared Accommodation. • Financial Support for Studies: 500 euros gross per month. • Meal: one daily meal in our cafeteria during working hours. • Free Parking. • Student Development Plan. Department: Reception About you Would you like to join our team as a trainee? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills. Providing friendly, sincere and personalised service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande. We are looking for an intern to assist our Front Office department. Minimum requirements Driver's License. Own vehicle. Relevant Educational Background. Establish an Agreement with the School or University. English Knowledge: Advanced level of English. Additional knowledge of Spanish will be positively valued. Language required: English. Spanish is a plus The company SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.