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  • Operations Assistant - Madrid Retiro Residence
    Operations Assistant - Madrid Retiro Residence
    2 days ago
    €1000–€1100 monthly
    Part-time
    Salamanca, Madrid

    Join us in delivering a great first living experience to more than 19,500 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in our Málaga Atalaya residence? We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 146 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working hours: This role requires you to work on the weekends (8h Saturday and 8h Sunday) and some additional hours on the weekdays (8h covering shifts). Total of 24h/week. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • A pleasant workplace in the city centre of Madrid with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

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  • Auxiliar de Enfermería
    Auxiliar de Enfermería
    3 days ago
    €1221–€1230 monthly
    Full-time
    Villanueva del Pardillo

    Buscamos Auxiliares de Enfermería (TCAE) comprometidos y con vocación de servicio para incorporarse a nuestro equipo de atención directa. Su función principal será garantizar el bienestar integral de nuestros residentes, proporcionando una atención personalizada basada en el respeto y el cariño. Funciones principales: • Atención y cuidado personal: Realizar el aseo e higiene diaria de los residentes, incluyendo cuidados de la piel para prevención de úlceras., • Apoyo en la alimentación: Asistencia en las comidas y supervisión de dietas específicas e hidratación., • Movilizaciones: Cambios posturales, traslados y acompañamiento en la deambulación (uso de grúas y ayudas técnicas)., • Control sanitario: Colaboración con el equipo de enfermería en la administración de medicación oral pautada., • Tipo de contrato: Temporal., • Jornada y Horarios: Turnos fijos (según cuadrante):, • Mañanas: de 08:00 a 15:00 h., • Tardes: de 15:00 a 22:00 h., • Salario: 1.221 € brutos mensuales., • Titulación oficial: Técnico en Cuidados Auxiliares de Enfermería (TCAE) o Certificado de Profesionalidad en Atención Sociosanitaria a Personas Dependientes en Instituciones Sociales., • Valorable experiencia previa en centros residenciales., • Actitud proactiva, empatía y capacidad de trabajo en equipo.

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  • Comunity Manager y Web
    Comunity Manager y Web
    6 days ago
    Full-time
    Fuenlabrada

    ¡Buscamos Community Manager & Customer Lover apasionado/a por la Moda! ¿Eres una persona creativa, te mueves como pez en el agua en las redes sociales y tienes ojo para el diseño? ¡Te queremos en nuestro equipo! Tu misión: Serás la voz y crearas la imagen de nuestra marca en el mundo digital. Buscamos un perfil todoterreno capaz de crear contenido que enamore y cuidar a nuestros clientes Online como se merecen. 💻 ¿Qué harás en tu día a día? • Social Media: Estrategia, creación de contenido para redes sociales y Lives., • Diseño & Foto: Desde disparar la foto del producto hasta editarla en Photoshop/IA., • Web: Mantener nuestra tienda online al día, gestión de TikTok Shop/Amazon y optimizar su visibilidad (SEO/SEM)., • Customer Care: Resolver dudas y mimar a nuestros clientes onlines vía WhatsApp. Prestashop/WordPress/Shopify) ✅ Este puesto es para ti si... • Te apoyas en la Inteligencia Artificial para ser más eficiente., • Dominas Pack Adobe (Photoshop, InDesign, Illustraitor) con soltura., • Tienes experiencia gestionando e-commerce, gestión de Tiktok Shop / Amazon shop y comunidades online., • Eres resolutivo/a, escribes sin faltas y tienes mucho gusto estético. 💙 Lo que ofrecemos: • Estabilidad total: Contrato INDEFINIDO (queremos que te quedes)., • Un proyecto en expansión donde tus ideas cuentan., • Oportunidad de crecimiento profesional. 📩 ¿Te interesa? Envíanos tu CV y portafolio

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  • Café - Store Manager
    Café - Store Manager
    8 days ago
    Full-time
    Centro, Madrid

    La Cabra is built on a passion for coffee, craftsmanship, and hospitality. What started in Aarhus, Denmark, has grown into an internationally recognized brand, yet our focus remains the same bringing exceptional coffee and bakery experiences to life. Our team is dedicated to quality, transparency, and seasonality, ensuring every cup and every pastry reflects our values. We’re looking for a Store Manager to join our team and take charge of a café & Bakery location in Madrid. If you thrive in a fast-paced environment and take pride in delivering genuine hospitality, we’d love to hear from you. This is a hands-on leadership role where you’ll inspire your team, drive operational excellence, and ensure that your Store reflects the quality and spirit of La Cabra. The Store Manager’s primary responsibility is to ensure that every guest entering the La Cabra universe is met with genuine engagement, professionalism, and the highest standard of care. Maintaining an exceptional guest experience as the foremost priority at all times is a defining characteristic of a successful Store Manager. If you thrive in a fast-paced hospitality environment and have a genuine love for coffee culture and hospitality, this is the perfect opportunity to grow your career with us. Key Responsibilities • Ensure that the Guest Experience is elevated at all times, • Take regular Barista shifts, leading the bar and guiding the Barista team during service to ensure workflow, service standards, and coffee quality are upheld at all times, • Oversee all operations for the FOH, • Set the standard for all employees in attitude, approach, service, friendliness, and professionalism, • Weekly ordering of all coffee goods, milk, paper goods, retail items, tea, etc., • Ensure all team members are following health-safety protocols, and are ready to handle a health inspection at any time, • Ensure staff capability is up to standard at all times in collaboration with the the Lead Barista, • Assist the Lead Barista in switching/dialling of new coffees, • Onboard and train new Baristas with the help of the Lead Barista, • Manage the cash drawer, weekly/monthly deposits, cash safe and cash tips, • Ensure check-in times of your team are recorded accurately, • Handle any staff concerns, interpersonal or otherwise, • Be the go-to person to deal with all guest issues/complaints/inquiries, • Continue to find ways for us to improve as a company, building systems and evaluating changes for the betterment and growth of the company. Requirements • Genuine passion for coffee and hospitality., • Comfortable standing and being mobile for at least 8 hours per day, • Flexible schedule to accommodate leadership needs, including stepping in for team members when necessary., • Spanish language proficiency at C1 level or above is required. What We Offer • Opportunity to shape and influence a La Cabra location, • Professional development and career growth within an international coffee brand., • Employee discounts on our specialty coffee and bakery products., • A collaborative, supportive, and inspiring team culture., • The chance to be part of a growing global brand that values craftsmans

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  • Asesora comercial con experiencia para centro de estética
    Asesora comercial con experiencia para centro de estética
    18 days ago
    €1650–€3500 monthly
    Full-time
    Salamanca, Madrid

    ✨ ASESORA COMERCIAL SENIOR (X2) Sector Estética & Wellness – Alto rendimiento En The Method buscamos incorporar 2 Asesores/as Comerciales con visión estratégica y mentalidad orientada a resultados, que no solo vendan… sino que activen, optimicen y recuperen oportunidades de negocio en todo el ciclo del cliente. 🔍 ¿Qué perfil buscamos? Buscamos profesionales con experiencia en el sector estética, salud o wellness, que combinen: ✔️ Mentalidad estratégica comercial Capacidad para diseñar acciones en función del estado del lead y del cliente (nuevo, activo, inactivo o perdido). ✔️ Orientación a resultados y KPIs Acostumbrado/a a trabajar con métricas como conversión, ticket medio, recurrencia, reactivación y cierre. ✔️ Dominio de CRM y gestión de base de datos No solo gestionas leads nuevos: sabes explotar la base de datos existente como una fuente real de facturación. ✔️ Capacidad analítica y reporting Interpretas datos, detectas oportunidades (clientes dormidos, leads no convertidos) y propones acciones concretas. ✔️ Ejecución comercial completa Desde el diseño de la estrategia hasta el contacto directo, seguimiento y cierre. 💼 Funciones principales • Gestión integral de leads: desde primer contacto hasta cierre de cita, • Diseño de acciones comerciales según estado del lead (frío, templado, caliente), • Reactivación de clientes antiguos e inactivos mediante campañas y seguimiento personalizado, • Recuperación de leads perdidos o no convertidos, • Seguimiento activo (WhatsApp, teléfono, CRM) con foco en conversión, • Control y optimización de KPIs comerciales, • Elaboración de reportes y análisis de rendimiento, • Propuesta continua de mejoras en el proceso comercial 🚀 Qué ofrecemos • Proyecto en crecimiento, estabilidad laboral, fijo + incentivos 💡 Buscamos actitud, no solo experiencia 📩 Si te reconoces en este perfil… Queremos conocerte.

    Immediate start!
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  • Guest Experience Manager- Four Seasons Hotel Madrid
    Guest Experience Manager- Four Seasons Hotel Madrid
    24 days ago
    Full-time
    Latina, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Reporting to the Front Office Manager, the Guest Experience Manager will deliver a seamless, personalized guest experience from pre-arrival to departure. Anticipating needs and ensuring flawless service across departments, you’ll uphold the highest standards of luxury hospitality. With warmth, professionalism, and local expertise, you’ll create memorable moments that inspire guest loyalty. What you will do General As a Department Head and Brand Ambassador, be highly knowledgeable of all hotel and facility information, hours of operation, key personnel, special activities, and functions in the hotel. Act, in the absence of Duty or senior management, in all matters concerning the safety, security and well-being of hotel guests. Prepare and attend weekly and monthly meetings such as Rooms, OPS, Morning, Quality, Group Resume and other Dpt. Heads meetings. Lead and deliver training sessions organized by PnC: Glitchology. Guest Experience Lead and manage the full guest experience department, ensuring personalized service and flawless coordination from pre-arrival to post-departure. Organize the journey of our top VIPs including suite guests, Four Seasons Elite and High Return guests and others, pre, during and post their stay. Send pre-arrival communications, block rooms according to preferences, and oversee VIP preparations and amenities. Collaborate with all departments (F&B, IRD, Concierge, Front Desk, Housekeeping) to deliver a seamless and anticipatory guest experience. Engage with guests throughout their stay, gathering feedback, resolving issues promptly, and ensuring all requests are met with care. Ensure Golden is kept updated with all guest preferences. Handle guest complaints and actively manage Glitches. Ensure guests are met on time, and negative experiences are offset prior to departure. Promote hotel amenities, experiences, and local highlights to enhance the stay and drive guest satisfaction. Complete Manager’s checklist daily Help and supervise the GEX team with the checklist when needed and assist, in the presence of heavy volume, in the areas of Front Office, Concierge and Guest Services. People Management Supervise the department's monthly expenses, ensure all finance procedures are correctly taken. Labor management: schedules, extra hours control etc. Conduct the monthly audit of supplier invoices, i.e. for flowers, L&F, etc. Control stock with the team, ordering supplies when needed through Birchstreet. Provide guidance, coaching, and motivation to the Guest Experience team, fostering a culture of excellence and service passion. Conduct interviews and staff hiring when needed. Assist with the on-boarding and training of new team members from interns to Asst. Managers Perform Annual reviews to the Asst. Managers as well as give feedback and guidance when needed. Assist the Asst. Managers with team annual reviews and communicating warnings, corrective actions and other feedback. Supervise team development and career aspirations Maintain strong relationships with vendors and partners, leveraging local expertise to curate unique, memorable experiences. Monitor and report on guest satisfaction trends, feedback, and performance metrics to support continuous improvement. Monitor Qualtrics seeking improvement. Reply to Google negative reviews, TripAdvisor reviews and Booking.com. Follow guidelines. Follow up with Global GEX projects and initiatives launched or driven by Corporate Team. Participate actively in other Global Guest Experience calls / meetings. What you bring Minimum 3 years of luxury hotel experience in Front Desk, Guest Experience or Concierge. Have fluency in English and Spanish Minimum 1 year managing a medium- sized team Must have experience in Opera Strong leadership & organizational skills required Excellent communication and interpersonal abilities Foster creativity Problem-solving and conflict-resolution skills Skilled in active listening and providing constructive feedback to support team development. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

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