CUSTOMER SERVICE TEAM MEMBER
hace 5 días
Valencia
Job Description ✨ Join Freehost Valencia and grow with us! Freehost Valencia is a fast-growing company specialized in Airbnb property management and monthly rentals in the vibrant city of Valencia. Why Freehost Valencia? Because we truly care. Our culture is open, inclusive, transparent, and honest. We work hard, celebrate achievements together, and look after each other. We believe in creating the best experience not only for our hosts and guests but also for every team member. Who we’re looking for We’re searching for a proactive, enthusiastic, and people-oriented professional who can make every guest feel at home and ensure our clients enjoy complete peace of mind. What you’ll do • Be the voice of our hosts: manage guest communications and ensure no message is left unanswered., • Guide guests smoothly through every stage of their stay — before, during, and after., • Collaborate daily with our internal teams, acting as the key link between guests and operations., • Take care of reservations with accuracy and attention to detail., • Welcome guests with on-site check-ins in Valencia, creating a warm and memorable first impression., • Work 5 days a week (including weekends on a rotating schedule). What you bring • Excellent organizational skills and strong attention to detail., • A calm, solution-focused mindset — even under pressure., • A positive, can-do attitude and love for teamwork., • Advanced English (other languages are a big plus)., • Strong written and verbal communication skills, with the ability to handle escalations professionally., • Flexibility to work different shifts, including weekends. What we offer • A full-time contract with stability., • The chance to grow in a fast-expanding company managing both Airbnb and monthly rentals., • Clear opportunities for professional growth and increased responsibilities in the short and medium term., • A supportive work environment that values your development and well-being., • The opportunity to be part of a young, talented, and international team in one of Europe’s most exciting cities. 🚀 Ready to take the next step? Apply now and join the Freehost Valencia family! 📩 Apply directly here on LinkedIn or send your CV to