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  • Junior Sales Coordinator
    Junior Sales Coordinator
    hace 23 horas
    Jornada completa
    Ciutat Vella, Barcelona

    About Miiro Borneta Hotel Located in the charming Born district, at the very heart of Barcelona’s Ciutat Vella, Miiro Borneta Hotel offers 92 stylish rooms, an open-kitchen restaurant, a cocktail bar, and a spectacular rooftop terrace with breathtaking views of the city center. We are a hotel full of personality, style, and a dynamic atmosphere, where teamwork and both guest and employee experiences are equally valued. About the Position We are looking for a highly organized and hospitality-driven Sales Coordinator who will act as the link between clients and operations, ensuring flawless delivery from enquiry to post-event follow-up. This is a sales-oriented profile with a primary focus on rooms revenue and group coordination, ensuring accurate execution, smooth internal communication, and an excellent guest experience. Builds strong relationships with clients, agencies, and repeat accounts, and supports proactive commercial actions. Strong English communication skills and previous hospitality sales experience are essential for this role. Main Responsibilities • Supervise showrooms and event spaces prior to site inspection., • Manage room group bookings end-to-end (from enquiry to post-event follow-up)., • Coordinate with Rooms team to ensure accurate information flow and smooth delivery., • Manage rooming lists and operational requirements (e.g., early check-in requests)., • Review arrival lists to identify corporate and repeat accounts., • Track and follow up on corporate account production and key client activity., • Prepare and issue events quotations., • Welcome clients on arrival and introduce them to the Rooms teams if needed., • Coordinate with the GEM for VIP or special group arrivals., • Manage rooming lists, BEO updates, and other operational requirements., • Prepare contracts and proformas., • Supervise deposits, ensure timely payments, and close invoices., • Follow up with clients via email after the event., • Support the Sales Manager with sales blitzes and proactive commercial actions., • Build and maintain relationships with frequent clients., • Assist PR and community events when Sales Manager is not available. Requirements & Skills • Previous experience in Sales within a hotel (essential)., • Strong hospitality background with a solid understanding of hotel operations., • Excellent English level (spoken and written) – mandatory., • Fluent Spanish; additional languages are a plus., • Outstanding communication and interpersonal skills., • Commercial mindset and results-driven attitude., • Highly organized with strong attention to detail., • Ability to manage multiple priorities and deadlines., • Professional, proactive, and service-oriented approach.

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  • Bell Staff - Kimpton Vividora Barcelona
    Bell Staff - Kimpton Vividora Barcelona
    hace 7 días
    Jornada completa
    Barcelona

    What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

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