IT Associate or Specialist
5 days ago
Barcelona
🏢 About the company OMODA Motors, part of the Chery Group, is an international automotive brand expanding in Europe. Our European headquarters is in Barcelona, leading the brand’s development across the region. 📍 Work arrangement This position is based fully on-site (no remote) at our Barcelona office (Cornella). 💡 Why join us? • Join the European headquarters of a fast-growing global automotive brand., • Play a key role in building and supporting the IT infrastructure of our EU operations., • Gain hands-on experience in IT operations, asset management, and cross-regional support., • Work in an international and multicultural environment., • Contribute to IT projects that directly impact business growth across Europe., • Long-term career development opportunities within a global group. 🔧 Key responsibilities • Act as the first-line IT support for EU offices, providing day-to-day desktop support and troubleshooting for hardware, software, office networks, user accounts, permissions, and video conferencing systems., • Deliver basic IT training and user guidance to employees, supporting effective use of office systems and tools., • Manage IT assets across the EU region, including procurement, deployment, inventory tracking, and lifecycle management of hardware (laptops, mobile devices, network equipment) and software licenses., • Monitor the operational status of core office systems and networks, and perform routine maintenance tasks such as patch updates, backup checks, and basic system health verification., • Support the execution of standard IT service management processes and ensure timely response to user requests and incidents., • Maintain clear and structured IT documentation, including technical records, user manuals, and multilingual operation guides., • Assist in IT projects by supporting data preparation, user testing coordination, documentation drafting, and implementation follow-up., • Handle IT support requests across different time zones and cultural environments within the EU region., • Support compliance by ensuring deployed IT hardware and software meet EU procurement, environmental, and compliance requirements. ✅ Requirements • Bachelor’s degree or above in Computer Science, Information Technology, or related fields., • 2+ years of experience in IT support, service desk, or IT operations roles., • Solid knowledge of desktop operating systems, office applications, basic networking, and IT hardware., • Experience with IT asset management, software licensing, and inventory control., • Familiarity with basic system monitoring, patch management, and routine IT maintenance tasks., • Strong service mindset with good problem-solving and execution abilities., • Ability to work effectively in a cross-cultural and multi-time-zone environment., • Good documentation skills and attention to detail., • Fluent in English and Spanish. 🎁 What we offer • Competitive exposure within a global automotive group., • International working environment at our European headquarters in Barcelona., • Participation in cross-regional IT operations and projects., • Long-term development opportunities., • Salary: Negotiable.