Social Media & Community Specialist
5 hours ago
Seville
Marbella, Spain (Hybrid) Full-Time Reports to: Head of Social Media & Community Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. About the Company Our client is a fast-scaling start-up in the social casino and sweepstakes gaming space, built by a team of proven iGaming leaders with a track record of success at the highest level. With rapid growth underway and a strong community at its core, this is a rare opportunity to join early, make a tangible impact, and grow alongside a business with serious ambition. Based in Marbella—one of Europe’s most desirable locations on the Costa del Sol—this hybrid role offers a balance of collaborative office work and remote flexibility, all within a vibrant international lifestyle setting. The Role We’re looking for a Social Media & Community Specialist to become the voice and heartbeat of the brand’s online presence. This is a hands-on, fast-paced role for someone who lives and breathes social media, understands internet culture, and genuinely enjoys building and engaging communities. You’ll work closely with the Head of Social Media & Community to ensure players feel engaged, valued, and part of something special. Key Responsibilities Social Media Management Schedule and publish daily content across Facebook, Instagram, YouTube, and X Ensure consistent, timely posting across all platforms Adapt content formats and captions for each channel Support paid boosts on Meta when required Community Engagement Respond to comments in a human, on-brand tone Proactively drive conversations and increase engagement Spot opportunities to create interaction (questions, trends, replies) Direct Message Management Respond to inbound messages quickly and helpfully Guide users through sign-ups, promotions, and features Escalate issues to the support team when needed Community Chat (Crew Chat) Actively monitor and engage daily (not just moderate) Support activations such as polls, bonus drops, and events Maintain a fun, safe, and welcoming environment Campaign Support Assist with campaigns such as Showdown, Treasure Hunt, and Flash Drops Help execute community-facing promotional activities Feedback & Insights Identify and flag recurring user issues Share community sentiment with internal teams Help refine content strategy based on performance Requirements Must-Have Proven experience in social media and community management Strong written American English (casual, engaging, on-brand) Fast, responsive, and digitally native mindset Deep understanding xiphteb of internet culture, memes, and trends Nice-to-Have Experience in iGaming, social casino, or sweepstakes Familiarity with ManyChat or similar automation tools Ability to manage multiple platforms simultaneously The Ideal Candidate Empathetic, clear, and engaging communicator Highly responsive and comfortable working in real-time environments Detail-oriented without losing personality and tone Able to embody a fun, warm, and playful brand voice Genuinely passionate about community building Why Join? Be part of a high-growth company led by experienced iGaming professionals Make a visible impact from day one Hybrid working in Marbella with an exceptional lifestyle Strong career growth potential as the company scales Collaborative, energetic, and fun team culture