Trabajos crew en España

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency)., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. Responsibilities • Provide clear direction in assigning and instructing housekeeping crew in details of work., • Plan, organize, and monitor housekeeping team to ensure compliance with quality assurance standards set by the Company, which requires continuous visual inspection of the lounge and the lounge facilities., • To conduct performance evaluation of the housekeeping team., • Monitor and perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing and maintain the cleanliness and tidiness in lounges (public areas, shower rooms, back of the house areas, buffet counters)., • Establish and maintain adequate supplies for efficient operation., • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for housekeeping crew and ensuring proper labeling of hazardous supplies in accordance with the Company’s, regional, local and national authorities., • Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects., • To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system., • To take initiative to identify areas for improvement and participate in continual improvement activities., • To undertake other jobs assigned by supervisor from time to time. Requirements • Minimum 5 years supervisory experience in Housekeeping, • Excellent leadership and communication skills, • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills, • Demonstrate ability to multi-task, proactively prioritize needs and effectively manage resources and time, • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. Knowledge of policies applicable to housekeeping, • Good command of both written and spoken English and Spanish, • Shift duty is required, • Work location : Airport

Software Developer in our Customer Care Team - Business Software Odoo Location: Madrid, Spain (or any other preferred location) braintec is Europe’s leading full-service Odoo consulting company, with offices in Switzerland, Germany, Austria, Spain, and Poland. Since 2009, we’ve been an official Odoo partner and have successfully supported over 400 companies in their digital transformation journey. We develop business software solutions that are high-quality, tailor-made, and efficient. Our services include analysis, consulting, implementation, and customization of Odoo software solutions for companies of all sizes. We also provide training, hosting, and outstanding support to drive digitalization in business processes. Your Mission - where you make an impact This isn’t just about coding - it’s about creating impact. You’ll be the go-to person for our customers after the go-live of their Odoo business software. • Advise, support, and customize Odoo in direct collaboration with our international clients, • Design solutions and implement them from A to Z, • Handle deployments on Linux servers with precision, • Optimize performance - because speed matters!, • Troubleshoot and resolve issues - bulletproof, of course Your Tech Arsenal - what you bring (must-have) You’re equipped with know-how, curiosity, and a drive to constantly improve. • Strong skills in Python (or another object-oriented programming language) and SQL databases, • IT knowledge in application development processes, • Language skills: Fluent in German, Business fluent in English - our customers are international, • Experience with Linux (Debian or Ubuntu) systems, • Excellent communication skills, willingness to learn and openness to new ideas Your Turbo Boost - nice to have If you bring these along, you’ll be in the fast lane right away: • Computer science degree from a university (or comparable education), • Experience with Odoo business software, • Knowledge of French - Ça fait de la musique! Your New Basecamp - working @braintec We offer more than just a desk - we offer freedom, trust, and an amazing crew. • A diverse work environment where you can fully unfold your potential, • A huge application range: CRM, Accounting, Inventory, HR, Project Management, and eCommerce - boredom doesn’t stand a chance, • An international client base across all industries and company sizes, • Trust in your abilities - no micromanaging here, • An open, collaborative culture with flat hierarchies and great colleagues Your Future & Benefits - what's in it for you Your performance deserves recognition. We believe in balance and fair compensation. • Participation in the company’s success - your contribution pays off, • Flexible working hours and part-time options - your life, your rhythm, • Remote and hybrid working - choose where you’re most productive, • Team spirit & events (national and international) - we celebrate success together, • Modern offices & workspaces - state-of-the-art equipment, • Freedom and trust as the foundation for a healthy work relationship Ready to take on this challenge and grow with us? Our People & Culture team looks forward to your complete application (CV, certificates, etc.) at: 📧

Join Our Team: Performance Marketing Specialist (Remote) We're a fast-growing Google Ads Agency that’s all about E-Commerce – with a heavy focus on the fashion niche! Our crew is young, hungry, and committed to delivering killer results for our clients. If you’re passionate about digital mar

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Summary: The Operations Supervisor (Call Center) is responsible for the overall maintenance and supervision of the Operations Center office, assuring that all client crew accommodations are satisfied to the proper level of the Service Level Agreement (SLA).Essential Duties and Responsibilities: Reas