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Consultor/a ITIL - Service Manager.

As a Customer Support Agent, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences. A genuine passion for delivering outstanding customer service, with...

Customer Service and satisfaction focus. Others : Proactively and independently work to meet customer service dept. Are familiar with online customer service platforms, different reporting systems.

And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Go above and beyond at a company that sets the standard for customer-first service. Deliver world-class c...

Consolidada multinacional de servicios de logística busca un/a Call Center Service Assistant con al menos 2 años de experiencia en atención al cliente.

Service Virtualization Support Assist product teams in virtualizing services to streamline their workflows. Service Virtualization EngineerWe are seeking a talented Service Virtualization Engineer to join our team. Broadcom CA Service Virtualization.

Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 13.Si eres una persona entusiasta, te apasiona la #tecnología y buscas un nuevo reto profesional ¡Este es tu sitio!.Buscamos ampliar nuestro equipo con un/a.Aníma

En Baufest queremos mejorar la vida con tecnología dejando una huella positiva en la sociedad, por lo que estamos buscando un Service Delivery Leader para que forme parte de nuestro equipo de profesionales. Requisitos principales:Experiencia previa en roles de Service Delivey Leader/Project Manag...

Te apetece formar parte de una compañía del sector IT? Si estás buscando un proyecto estable y seguir evolucionando en tu carrera profesional acompañado del mejor talento, en PSS queremos conocerte.Experiencia en análisis de entornos y herramientas.Todo ello con el objetivo de posteriormente y

As we prepare for exciting developments ahead, we’re seeking a Customer Service Manager who is passionate about delivering unparalleled customer experiences and supporting our ambitious goals. Role Summary:As the Customer Service Manager, you will be the driving force behind our commitment to ach...

La misión de un/a costumer service dentro de nuestro centro logístico de Madrid es gestionar las incidencias con los clientes con tal de garantizar la satisfacción final de éstos como back office y dar apoyo en el almacén.

Participa en un innovador proyecto del sector privado, aportando al equipo tu experiencia como Product Owner de ServiceNow. Por eso, si tienes 6 años de experiencia a nivel funcional con ServiceNow, nos comprometemos a impulsar tu talento, satisfacer tus expectativas laborales y hacerte sentir co...

IT Service Delivery Manager especializado/a en Telecomunicaciones.

About the team:You will be a part of a current team of product owners, business analysts, project managers, and UI/UX designers, all working with the development, QA, support, service delivery, other teams to deliver a stellar customer experience across multiple touch points. ResponsibilitiesAs a...

You have at least 1 years of experience in Customer Service, Customer Relations, or related positions;. Customer Satisfaction Assurance: Ensure that even in the most complex cases, the customer experience remains positive, and satisfaction levels are maintained according to project KPIs. The agen...

Experience in transformation and migration projects within Service Now or any other Service Management Application. Desirable:- Experience configuring and/or Administering ServiceNow- ServiceNow System Administrator Certification. Key Responsibilities- Responsible for the maintenance of the IT...

Customer Communication: Interact with customers professionally and courteously, demonstrating strong communication skills to understand their requirements and address their concerns. Follow up with customers to ensure satisfactory resolution and maintain a high level of customer satisfaction. Pro...

Desde Persona Service HR consultoría de Selección, estamos en búsqueda de un/a Técnico Superior en PRL ( SPA ).

Coordination between customers, administrators and Compliance as well as maintaining the internal customer database. The position of Client Service Specialist is jointly responsible for the administration of the investment process of the hedge funds and PE funds and acts as the direct contact for...

Com/esQué buscamos?Persona organizada, responsable, creativa, dinámica, proactiva, con actitud y muchas ganas de trabajar, aprender, crecer y formar parte del equipo de Customer Service, que iniciará con Rol Technician N1 y podrá tener desarrollo dentro de la empresa.

Responsible for the maintenance of the IT Service Catalogue in conjunction with internal service and technology owners. Experience in transformation and migration projects within Service Now or any other Service Management Application. Works with internal customers to ensure consistency and accur...

Qué buscamos?Buscamos un Cybersecurity Service Manager, con un mínimo de 3 años de experiencia, para gestionar los servicios y proyectos que le sean asignados.

Te atreves a liderar la transformación digital para crear un mundo más sostenible? 🌳.En Schneider Electric somos el partner digital líder en sostenibilidad y eficiencia de empresas, comunidades y personas, nuestro objetivo es que todas las personas seamos capaces de aprovechar al máximo nuest

Customer Experience Role and ResponsibilitiesObjectiveBridge the gap between customers and the product team while ensuring customer satisfaction. Join Bring IT!We are Bring IT, a fast-growing, young, and dynamic professional services company driving digital transformation for customers worldwide....

Producir una gama de entregables de diseño de estratégico/servicios (mapas de ecosistema, customer journeys, service blueprints, roadmaps, …). Como Strategic & Service Designer en NTT Data, formarás parte de un equipo en el que sumamos la creatividad y el diseño estratégico para la generació

Resolve product and service issues by clarifying customer complaints, determining the source of problems, identifying and explaining the best course of action, and following up to ensure resolution. Proven customer service expertise is appreciated, but not required, as the company provides compre...

BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en los procesos de aceleración digital de sus clientes, grandes empresas y organismos públicos.Cuál es nuestro plan estratégico?.Miramos hacia el futuro! Nuestro.Deberá gestiona

Good communication and interpersonal skills, with the ability to build relationships and collaborate effectively with various teams, including executives and sales and customer service leadership, as well as end users. As the Salesforce Service Cloud Platform Manager, you will be the point of con...

COMSA Service forma parte de la unidad de negocio de mantenimiento, conservación y servicios del grupo empresarial COMSA Corporación, llevando a cabo mantenimientos integrales y específicos de edificios, infraestructuras e industrias. En COMSA Service estamos comprometidos con la igualdad de opor...

In this position must to create collaborative relationships across the sales, logistic, finance and supply chain organizations to execute services level as REVLON and our customer expectCustomer services Agent must follow daily the operational KPI’s to analyze inefficiencies to allow us to put in...

Define the required services for the Customer segments and markets in the country to secure profitable Professional Service business performance. We are looking for a Head of Service Professional Spain reporting to Regional Director Service Professional to lead and expand the Miele Professional p...

The objective of the role is to deal provide support to each of the service desk customer organizations by resolving tickets that are passed to the service desk in a timely and helpful way so that the customer has a positive experience from the MRN service or system being used. We are now looking...

Be the face of the EMEA shared service centre in front of external service providers, including banks, consulting firms, audit firms, and other fiduciaries. A global company is looking for a seasoned accounting/finance professional to lead our EMEA shared service centre. This role will be critica...

Nos acompañas en esta aventura? #FutureTogetherEn Softtek estamos buscando un IT Service Manager para gestionar el servicio en uno de nuestros clientes con proyectos en varios países con el siguiente perfil:2 años mínimo de experiencia en IT Management: Incident, Change, Problem, QPlans. Service

Spécialiste du Service Client - Ventes (Français et Espagnol). En tant que point de contact clé pour nos clients, vous jouerez un rôle essentiel en assurant leur satisfaction, en répondant à leurs demandes et en augmentant les ventes grâce à un service rapide, efficace et empathique. Maîtri

Misión: Como IT Service Delivery Manager serás responsable de garantizar la entrega eficiente y de calidad de los servicios tecnológicos en un entorno de ecommerce, alineándote con los acuerdos de nivel de servicio (SLAs) establecidos.

Responsible for IT service business management, based on IT service standards and SLA, improve and enhance the user IT service experience, to ensure that the human efficiency, customer satisfaction standards;. Coordinate and be responsible for the IT desktop service, asset, weak power, office sof...

Transaction Service/FDD Manager - BarcelonaMeraki Talent is hiring an experienced Manager to join a prestigious global consultancy firm in Barcelona, Spain.

Socomec es un fabricante con más de 4200 empleados en 29 sucursales en todo el mundo y una facturación de más de 800 millones de euros.Desde su fundación hace ya más de cien años, Socomec ha continuado desarrollando su experiencia con el fin de ofrecer soluciones innovadoras para garantizar la

Essential Duties and ResponsibilitiesMachine InstallationsEnsure the equipment is operational after delivery to the customer's siteTrain customer staff on machine operation and cleaning proceduresDocument installation details in the Customer Relationship Management (CRM) systemPhone SupportRespo

Service Delivery Manager en entorno SAP.

En pocas palabrasPosición: Administrativo/a de soporte a customer service RALocalización: LeónExperiencia: 4-5 años.

Experience in L1 Support Services, Service Center or similar. Madrid for an international service.

Any additional European language is a plusMinimum of 3 years relevant experience in a complex, fast-paced customer service environmentPositive, can-do attitude to ensure customer satisfaction and to go “above and beyond”Able to communicate effectively with a variety of internal and external stak

As a Service Technician for SANY Cranes in the Spain, you will be responsible for delivering technical expertise, maintenance, and repair services for our range of advanced cranes. Generate service reports for both internal and customer use. Your role will involve on-site diagnostics, repairs, an...

À propos de OneparkOnepark permet aux automobilistes de comparer, réserver et payer leur place de parking via notre site internet et notre application.Grâce à ses partenariats avec un grand nombre de parkings publics et privés (hôtels, immeubles.Notre réseau compte actuellement plus de 3 500

Se valorará certificación ITIL Service Management y PMP.

Tipo de empleoFull-timeUbicación28037 Madrid, Madrid provincia- Trabajo híbridoDescripción completa del empleoThe Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or leased thro...