Trabajos customer service en en Marbella

At La Sala Group, we are passionate about providing exceptional gastronomic experiences to our customers. We are looking for a highly organized and customer-oriented Reservations Manager to coordinate and manage bookings across all our restaurants. This position is crucial to ensuring a smooth and satisfactory experience for our diners. Responsibilities: Manage all bookings efficiently and effectively, using reservation systems and technological tools. Coordinate with restaurant staff to ensure proper allocation of bookings and maximize capacity. Provide exceptional customer service by handling phone inquiries, emails, and reservation requests. Follow established procedures to confirm, modify, or cancel bookings according to company policies. Maintain accurate booking records and generate periodic reports on booking activity. Requirements: Previous experience in similar roles, preferably in the restaurant industry. Excellent verbal and written communication skills in English at a minimum. Ability to work under pressure and handle multiple tasks simultaneously. Great attention to detail and ability to maintain accurate records. Flexibility to work variable schedules, including weekends and holidays.

Estamos en búsqueda de un restaurant Manager de restaurante altamente motivado/a y con experiencia para unirse a nuestro equipo. El candidato ideal será apasionado por la industria hostelería, con habilidades comprobadas en la gestión de operaciones de restaurantes y un enfoque centrado en el cliente. Responsabilidades: Supervisar y gestionar las operaciones diarias del restaurante. Garantizar la calidad del servicio y la satisfacción del cliente. Coordinar y dirigir al personal del restaurante. Mantener los estándares de higiene y seguridad alimentaria. Gestionar inventarios y realizar pedidos de suministros. Desarrollar y ejecutar estrategias para aumentar la rentabilidad. Requisitos: Experiencia previa en la gestión de restaurantes. Habilidades sólidas de liderazgo y gestión de personal. Excelentes habilidades de comunicación. Orientación al cliente y habilidades para resolver problemas. Conocimiento en gestión de inventarios y costos. Disponibilidad para trabajar horarios flexibles. Beneficios: Oportunidad de crecimiento profesional. Ambiente de trabajo dinámico y colaborativo. We are seeking a highly motivated and experienced Restaurant Manager to join our team. The ideal candidate will be passionate about the hospitality industry, with proven skills in restaurant operations management and a customer-centric approach. Responsibilities: Supervise and manage the restaurant's daily operations. Ensure service quality and customer satisfaction. Coordinate and lead restaurant staff. Maintain hygiene and food safety standards. Manage inventories and place supply orders. Develop and execute strategies to increase profitability. Requirements: Previous experience in restaurant management. Strong leadership and staff management skills. Excellent communication skills. Customer-oriented with problem-solving abilities. Knowledge in inventory management and cost control. Availability to work flexible hours. Benefits: Opportunities for professional growth. Dynamic and collaborative work environment.

Estamos buscando un Segundo de Cocina altamente motivado y con experiencia en parrilla para unirse a nuestro equipo. El candidato ideal será apasionado por la cocina y tendrá habilidades demostradas en la preparación de platos a la parrilla. Trabajará bajo la supervisión del Jefe de Cocina para garantizar la calidad y la presentación de los platos en todo momento. Responsabilidades: Preparar y cocinar alimentos a la parrilla según las especificaciones del menú y las órdenes de los clientes. Mantener la limpieza y la organización del área de trabajo de la parrilla y la cocina en general. Colaborar con el equipo de cocina para garantizar un servicio eficiente y de alta calidad. Cumplir con los estándares de seguridad alimentaria y las regulaciones de higiene. Requisitos: Experiencia previa trabajando en una cocina profesional, preferiblemente como Segundo de Cocina o en un puesto similar. Habilidades demostradas en la preparación de alimentos a la parrilla. Capacidad para trabajar en un entorno de ritmo rápido y bajo presión. Conocimiento de las normas de seguridad alimentaria y las prácticas de higiene. Beneficios: Salario competitivo según experiencia y habilidades. Oportunidades de desarrollo profesional y crecimiento dentro de la empresa. Ambiente de trabajo colaborativo y dinámico en un establecimiento de renombre en la industria culinaria. We are looking for a highly motivated Second Chef with experience in grilling to join our team. The ideal candidate will be passionate about cooking and will have demonstrated skills in grilling dish preparation. They will work under the supervision of the Head Chef to ensure the quality and presentation of dishes at all times. Responsibilities: • Prepare and cook food on the grill according to menu specifications and customer orders. • Maintain cleanliness and organization of the grill area and the kitchen in general. • Collaborate with the kitchen team to ensure efficient and high-quality service. • Comply with food safety standards and hygiene regulations. Requirements: • Previous experience working in a professional kitchen, preferably as a Second Chef or in a similar position. • Demonstrated skills in grilling food preparation. • Ability to work in a fast-paced environment and under pressure. • Knowledge of food safety standards and hygiene practices. Benefits: • Competitive salary based on experience and skills. • Opportunities for professional development and growth within the company. • Collaborative and dynamic work environment in a renowned establishment in the culinary industry

Company Description Niche Perfumes is a leading distributor of exclusive high-perfumery brands. Founded in July 2016 by two brothers with over 20 years of experience in the perfume industry, Niche Perfumes opened its first store in Puerto Banus. We pride ourselves in offering the most sought-after niche fragrances to our discerning customers. Role Description This is a full-time on-site role as a Sales Assistant at our Marbella location. As a Sales Assistant, you will be responsible for providing excellent customer service, assisting customers in finding the perfect fragrance, and sharing product knowledge. You will also help with inventory management, visual merchandising, and maintaining a clean and organized store environment. Qualifications Strong interpersonal skills, with the ability to connect and build relationships with customers Exceptional customer service skills, with a friendly and approachable demeanor Excellent communication skills, both verbal and written Proven sales experience, with a track record of meeting or exceeding targets Highly organized, with the ability to multitask and prioritize effectively Attention to detail and a keen eye for visual merchandising Ability to work well in a team environment Fluency in multiple languages is a plus Previous experience in the perfume industry or luxury retail is desirable

Dear Manager, We would like to introduce to you our wonderful working spot, Luuma Beach Marbella. Front line beach restaurant with 50 sun-beds and 200 seats in the restaurant. Open all year round, 7 days a week for lunch and dinner. In summer months we also serve breakfast. Making guests feel at home, with quality of food combined by service with a smile. Front on House has around 20-35 persons depending on the time of the year. We truly believe if we take well care of the team, the team can take great care of our guests With one of our 3 current managers taking a leave, an exciting opportunity has opened up for you. Who are you? A manager that has feeling for a friendly and warm customer service, taking well care of the needs and duties of every team member and treat Luuma like home. What are your duties? Weekly scheduling for 20-35 persons Training / Coaching of new and current staff Taking initiative to improve work proces and client experience Upholding safe and healthy work environment In charge of daily till operations Responsible for reception (service level, booking efficiency) You report directly to the General Manager and business owners. What may you expect? New family 40 hour contract 2 days off Tips Extra hours Bank holidays Flexible schedule Tipo de puesto: Jornada completa Salario: 1.600,00€-1.900,00€ al mes

We are hiring! Bartender Job Title: Bartender Reports to: Restaurant Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in: Hospitality/ Turism / Mixology - Experience: Minimum 1 year - Languages: English: Medium - Professional Level / Spanish: Professional Level Highly valued other languages (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests through the bar. Taking care of all our beverage, adapting to culinary needs and controlling the steps of the service To participate in the development of the department and restaurant with the Management Team In charge of all bar duties as listed below Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations People and Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Customer / Operation Ensure the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Preparation of mise-en-place for the service Maintain the cleanliness and order of the different areas of the bar Keep the warehouses perfectly tidy Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Sales y Marketing Build relationships with key customers and companies to increase business levels, building profiles of these cuatomers’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Others This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties