Trabajos de teleoperador desde casa en MadridCrear alertas

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Provide technical customer support via phone and email. Handle Level 1–2 technical incidents and service-related queries. Register and follow up customer cases using CRM and ticketing systems. Deliver high-quality customer experience in Portuguese, English, and Spanish. Escalate complex cases following internal procedures and quality standards. Support customers in a professional and solution-oriented way as a teleoperador/a specialist. Permanent contract from day one. • Full-time schedule (39h/week)., • Monday to Friday shifts between 9:00 and 19:00., • Hybrid model:, • Remote work on Mondays and Fridays, • Paid training during working hours. Portuguese native or bilingual level. Advanced English and Spanish (C1 or higher). Interest in technical support and premium customer experience. Ability to work with digital tools and structured processes. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world's most recognized brands. xkdbapo Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.