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Newland NPT is a global leader in digital payment solutions, providing innovative and secure POS systems and smart devices used in over 120 countries worldwide. Our mission is to support businesses with cutting-edge payment technologies and services that make digital transactions simple and reliable. To know more about us visit: https://www.newlandnpt.com/about.html We are looking for a proactive and detail-oriented Sales Administration Specialist to support the French and Belgian markets. Based in Madrid, this role will play a key part in ensuring smooth order processing, customer communication, invoicing management, and overdue receivables follow-up. You will act as the main point of contact between Newland and customers throughout the entire order lifecycle — from customer account creation to product delivery and after-sales administrative support. This position is essential to strengthen our operational processes, improve delivery performance, and support healthy cash flow management. What you’ll do: • Monitor production planning and communicate delivery timelines internally and externally., • Create and manage customer and supplier accounts., • Collect and provide all documentation required for customer account setup., • Enter and manage customer orders within internal systems., • Prepare and send proforma invoices., • Maintain and monitor dashboards related to delivery dates and SLA performance., • Inform customers about delivery schedules and shipment status., • Send packing lists and DHL tracking information., • Issue and send invoices to customers., • Monitor outstanding receivables and support escalation processes for overdue payments., • Manage discounts, credit notes, and customer administrative requests., • Track stock levels at Spain warehouse., • Monitor RMA returns and repair processes through the Newland portal., • Coordinate with internal teams to ensure process compliance and operational efficiency., • Handle customer claims, disputes, and litigation cases., • Participate in weekly operational reviews to ensure all collaborators follow established processes. Requirements: Education & Experience: • Previous experience in sales administration, order management, customer service, or a similar administrative role., • Experience working in an international environment is a plus., • Knowledge of invoicing and receivables management processes., • Experience with ERP and CRM systems is advantageous. Skills & Competencies: • Fluent in French, English & Spanish., • Excellent interpersonal and communication skills., • Strong organizational skills with exceptional attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset and customer-oriented attitude., • Strong coordination and follow-up capabilities. Knowledge Areas: • Accounting and financial administration., • Customer relationship management (CRM / e-CRM)., • Supply chain and procurement processes., • Commercial law and customs regulations., • Statistical analysis and reporting., • Stock management and logistics coordination. Why Join Us: • Work with a global and innovative company shaping the future of digital payments., • Join an international and collaborative environment., • Opportunity to contribute directly to operational excellence and customer satisfaction., • Career growth and professional development opportunities within a fast-growing technology company.

Job Description: 1. Product Strategy & Pricing Architecture • Own the full product lifecycle for Last Mile delivery solutions in Europe (FR, ES, PT, BE), including local delivery, PUDO (Pick-up/Drop-off), and reverse logistics., • Margin-Driven Pricing: Develop and maintain sophisticated profit models (Margin Models) by analyzing cost drivers such as carrier fees, operational overheads, fuel surcharges, and exception handling costs., • Define competitive pricing structures (e.g., dynamic pricing, tiered pricing) that balance market penetration with healthy gross margins. 1. Regional Product Planning & Execution • Deep-dive into local delivery ecosystems (e.g., French relay networks, Spanish last-mile expectations) to design localized delivery solutions., • Drive the roadmap from concept to launch, ensuring pricing logic is accurately integrated into internal systems and downstream execution. 1. Market Intelligence & Competitor Analysis • Establish a continuous monitoring mechanism for competitor pricing and service offerings across key EU markets (DHL, DPD, GLS, Colissimo, etc.)., • Utilize A/B testing and conversion data to refine pricing strategies and optimize the sales funnel. 1. Cost Management & Profitability • Collaborate with procurement and commercial teams in carrier negotiations to ensure a sustainable spread between purchase costs and sales pricing., • Monitor core KPIs: Gross Margin, Freight Revenue-to-Cost Ratio, Market Pricing Competitiveness, and Conversion Rate. 1. Cross-Functional Collaboration • Act as the bridge between Product, Commercial, and Finance teams. Provide Pricing Guides and discount frameworks to the local sales teams to ensure commercial alignment. Job Requirements: 1. Education • Bachelor’s degree or higher in Logistics, Supply Chain Management, Economics, Business Analytics, or a related field. 1. Experience • 2+ years of experience in product management, pricing strategy, or commercial operations within the logistics, e-commerce, or express delivery industry., • European Market Expertise: Solid understanding of the European logistics landscape, particularly the rate card structures and delivery behaviors in France, Spain, Portugal, and Belgium. 1. Core Competencies • Commercial Acumen: Strong proficiency in constructing complex pricing models and an intuitive understanding of the "Last Mile" cost-to-serve., • Analytical Prowess: Expert-level skills in data tools (Excel/SQL/BI). Proven ability to handle large datasets to derive pricing insights and perform profit sensitivity analysis., • Strategic Thinking: Ability to navigate the trade-off between volume growth and profitability. Experience in defining "Value-Based" or "Cost-Plus" pricing strategies., • Communication: Exceptional stakeholder management skills, with the ability to communicate technical product/pricing logic to non-technical teams. 1. Language Proficiency • Fluent in English (both spoken and written) is mandatory for business negotiations, data analysis, and cross-team collaboration. 1. Technical Knowledge • Familiarity with logistics systems (TMS, tracking systems, or route optimization platforms) and a clear understanding of how pricing logic is integrated into IT architecture.

Newland NPT is a global leader in digital payment solutions, providing innovative and secure POS systems and smart devices used in over 120 countries worldwide. Our mission is to support businesses with cutting-edge payment technologies and services that make digital transactions simple and reliable. To know more about us visit: https://www.newlandnpt.com/about.html We are looking for a proactive and detail-oriented Sales Administration Specialist to support the French and Belgian markets. Based in Madrid, this role will play a key part in ensuring smooth order processing, customer communication, invoicing management, and overdue receivables follow-up. You will act as the main point of contact between Newland and customers throughout the entire order lifecycle — from customer account creation to product delivery and after-sales administrative support. This position is essential to strengthen our operational processes, improve delivery performance, and support healthy cash flow management. What you’ll do: • Monitor production planning and communicate delivery timelines internally and externally., • Create and manage customer and supplier accounts., • Collect and provide all documentation required for customer account setup., • Enter and manage customer orders within internal systems., • Prepare and send proforma invoices., • Maintain and monitor dashboards related to delivery dates and SLA performance., • Inform customers about delivery schedules and shipment status., • Send packing lists and DHL tracking information., • Issue and send invoices to customers., • Monitor outstanding receivables and support escalation processes for overdue payments., • Manage discounts, credit notes, and customer administrative requests., • Track stock levels at Spain warehouse., • Monitor RMA returns and repair processes through the Newland portal., • Coordinate with internal teams to ensure process compliance and operational efficiency., • Handle customer claims, disputes, and litigation cases., • Participate in weekly operational reviews to ensure all collaborators follow established processes. Requirements: Education & Experience: • Previous experience in sales administration, order management, customer service, or a similar administrative role., • Experience working in an international environment is a plus., • Knowledge of invoicing and receivables management processes., • Experience with ERP and CRM systems is advantageous. Skills & Competencies: • Fluent in French, English & Spanish., • Excellent interpersonal and communication skills., • Strong organizational skills with exceptional attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset and customer-oriented attitude., • Strong coordination and follow-up capabilities. Knowledge Areas: • Accounting and financial administration., • Customer relationship management (CRM / e-CRM)., • Supply chain and procurement processes., • Commercial law and customs regulations., • Statistical analysis and reporting., • Stock management and logistics coordination. Why Join Us: • Work with a global and innovative company shaping the future of digital payments., • Join an international and collaborative environment., • Opportunity to contribute directly to operational excellence and customer satisfaction., • Career growth and professional development opportunities within a fast-growing technology company.

Job Description: 1. Product Strategy & Pricing Architecture • Own the full product lifecycle for Last Mile delivery solutions in Europe (FR, ES, PT, BE), including local delivery, PUDO (Pick-up/Drop-off), and reverse logistics., • Margin-Driven Pricing: Develop and maintain sophisticated profit models (Margin Models) by analyzing cost drivers such as carrier fees, operational overheads, fuel surcharges, and exception handling costs., • Define competitive pricing structures (e.g., dynamic pricing, tiered pricing) that balance market penetration with healthy gross margins. 1. Regional Product Planning & Execution • Deep-dive into local delivery ecosystems (e.g., French relay networks, Spanish last-mile expectations) to design localized delivery solutions., • Drive the roadmap from concept to launch, ensuring pricing logic is accurately integrated into internal systems and downstream execution. 1. Market Intelligence & Competitor Analysis • Establish a continuous monitoring mechanism for competitor pricing and service offerings across key EU markets (DHL, DPD, GLS, Colissimo, etc.)., • Utilize A/B testing and conversion data to refine pricing strategies and optimize the sales funnel. 1. Cost Management & Profitability • Collaborate with procurement and commercial teams in carrier negotiations to ensure a sustainable spread between purchase costs and sales pricing., • Monitor core KPIs: Gross Margin, Freight Revenue-to-Cost Ratio, Market Pricing Competitiveness, and Conversion Rate. 1. Cross-Functional Collaboration • Act as the bridge between Product, Commercial, and Finance teams. Provide Pricing Guides and discount frameworks to the local sales teams to ensure commercial alignment. Job Requirements: 1. Education • Bachelor’s degree or higher in Logistics, Supply Chain Management, Economics, Business Analytics, or a related field. 1. Experience • 2+ years of experience in product management, pricing strategy, or commercial operations within the logistics, e-commerce, or express delivery industry., • European Market Expertise: Solid understanding of the European logistics landscape, particularly the rate card structures and delivery behaviors in France, Spain, Portugal, and Belgium. 1. Core Competencies • Commercial Acumen: Strong proficiency in constructing complex pricing models and an intuitive understanding of the "Last Mile" cost-to-serve., • Analytical Prowess: Expert-level skills in data tools (Excel/SQL/BI). Proven ability to handle large datasets to derive pricing insights and perform profit sensitivity analysis., • Strategic Thinking: Ability to navigate the trade-off between volume growth and profitability. Experience in defining "Value-Based" or "Cost-Plus" pricing strategies., • Communication: Exceptional stakeholder management skills, with the ability to communicate technical product/pricing logic to non-technical teams. 1. Language Proficiency • Fluent in English (both spoken and written) is mandatory for business negotiations, data analysis, and cross-team collaboration. 1. Technical Knowledge • Familiarity with logistics systems (TMS, tracking systems, or route optimization platforms) and a clear understanding of how pricing logic is integrated into IT architecture.

Newland NPT is a global leader in digital payment solutions, providing innovative and secure POS systems and smart devices used in over 120 countries worldwide. Our mission is to support businesses with cutting-edge payment technologies and services that make digital transactions simple and reliable. To know more about us visit: https://www.newlandnpt.com/about.html We are looking for a proactive and detail-oriented Sales Administration Specialist to support the French and Belgian markets. Based in Madrid, this role will play a key part in ensuring smooth order processing, customer communication, invoicing management, and overdue receivables follow-up. You will act as the main point of contact between Newland and customers throughout the entire order lifecycle — from customer account creation to product delivery and after-sales administrative support. This position is essential to strengthen our operational processes, improve delivery performance, and support healthy cash flow management. What you’ll do: • Monitor production planning and communicate delivery timelines internally and externally., • Create and manage customer and supplier accounts., • Collect and provide all documentation required for customer account setup., • Enter and manage customer orders within internal systems., • Prepare and send proforma invoices., • Maintain and monitor dashboards related to delivery dates and SLA performance., • Inform customers about delivery schedules and shipment status., • Send packing lists and DHL tracking information., • Issue and send invoices to customers., • Monitor outstanding receivables and support escalation processes for overdue payments., • Manage discounts, credit notes, and customer administrative requests., • Track stock levels at Spain warehouse., • Monitor RMA returns and repair processes through the Newland portal., • Coordinate with internal teams to ensure process compliance and operational efficiency., • Handle customer claims, disputes, and litigation cases., • Participate in weekly operational reviews to ensure all collaborators follow established processes. Requirements: Education & Experience: • Previous experience in sales administration, order management, customer service, or a similar administrative role., • Experience working in an international environment is a plus., • Knowledge of invoicing and receivables management processes., • Experience with ERP and CRM systems is advantageous. Skills & Competencies: • Fluent in French, English & Spanish., • Excellent interpersonal and communication skills., • Strong organizational skills with exceptional attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset and customer-oriented attitude., • Strong coordination and follow-up capabilities. Knowledge Areas: • Accounting and financial administration., • Customer relationship management (CRM / e-CRM)., • Supply chain and procurement processes., • Commercial law and customs regulations., • Statistical analysis and reporting., • Stock management and logistics coordination. Why Join Us: • Work with a global and innovative company shaping the future of digital payments., • Join an international and collaborative environment., • Opportunity to contribute directly to operational excellence and customer satisfaction., • Career growth and professional development opportunities within a fast-growing technology company.

Job Description: 1. Product Strategy & Pricing Architecture • Own the full product lifecycle for Last Mile delivery solutions in Europe (FR, ES, PT, BE), including local delivery, PUDO (Pick-up/Drop-off), and reverse logistics., • Margin-Driven Pricing: Develop and maintain sophisticated profit models (Margin Models) by analyzing cost drivers such as carrier fees, operational overheads, fuel surcharges, and exception handling costs., • Define competitive pricing structures (e.g., dynamic pricing, tiered pricing) that balance market penetration with healthy gross margins. 1. Regional Product Planning & Execution • Deep-dive into local delivery ecosystems (e.g., French relay networks, Spanish last-mile expectations) to design localized delivery solutions., • Drive the roadmap from concept to launch, ensuring pricing logic is accurately integrated into internal systems and downstream execution. 1. Market Intelligence & Competitor Analysis • Establish a continuous monitoring mechanism for competitor pricing and service offerings across key EU markets (DHL, DPD, GLS, Colissimo, etc.)., • Utilize A/B testing and conversion data to refine pricing strategies and optimize the sales funnel. 1. Cost Management & Profitability • Collaborate with procurement and commercial teams in carrier negotiations to ensure a sustainable spread between purchase costs and sales pricing., • Monitor core KPIs: Gross Margin, Freight Revenue-to-Cost Ratio, Market Pricing Competitiveness, and Conversion Rate. 1. Cross-Functional Collaboration • Act as the bridge between Product, Commercial, and Finance teams. Provide Pricing Guides and discount frameworks to the local sales teams to ensure commercial alignment. Job Requirements: 1. Education • Bachelor’s degree or higher in Logistics, Supply Chain Management, Economics, Business Analytics, or a related field. 1. Experience • 2+ years of experience in product management, pricing strategy, or commercial operations within the logistics, e-commerce, or express delivery industry., • European Market Expertise: Solid understanding of the European logistics landscape, particularly the rate card structures and delivery behaviors in France, Spain, Portugal, and Belgium. 1. Core Competencies • Commercial Acumen: Strong proficiency in constructing complex pricing models and an intuitive understanding of the "Last Mile" cost-to-serve., • Analytical Prowess: Expert-level skills in data tools (Excel/SQL/BI). Proven ability to handle large datasets to derive pricing insights and perform profit sensitivity analysis., • Strategic Thinking: Ability to navigate the trade-off between volume growth and profitability. Experience in defining "Value-Based" or "Cost-Plus" pricing strategies., • Communication: Exceptional stakeholder management skills, with the ability to communicate technical product/pricing logic to non-technical teams. 1. Language Proficiency • Fluent in English (both spoken and written) is mandatory for business negotiations, data analysis, and cross-team collaboration. 1. Technical Knowledge • Familiarity with logistics systems (TMS, tracking systems, or route optimization platforms) and a clear understanding of how pricing logic is integrated into IT architecture.

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