Customer service - Portuguese and English
hace 2 meses
€22000–€23000 anual
Jornada completa
L'Hospitalet de Llobregat
A company in the comercial sector is looking for an inbound Customer Service specialist for the Portuguese market and work in Plaza Europa and perform the following tasks: - Manage inbound contacts (phone calls, emails and letters) from customers seeking information or assistance. - Provide accurate and timely responses to customer inquiries regarding products, services and company policies. - Manage website-generated contact forms and provide support through digital channels. - Handle all calls in accordance with applicable service levels and guidelines, call scripts provided by the company. Languages: - Portuguese spoken and written correctly (Level C2). - English correctly spoken and written (Level C1). Schedule:
Full day of 40 hours per week between Monday to Thursday from 08h to 17h and Friday 08h to 15h with the breaks established by law.
Contract ETT sustitution of 6 months
Salary: 13,82 € gross/hour