Night Travel Manager - BSI Lifestyle
2 days ago
A Coruña
About BSI Lifestyle At BSI Lifestyle, we do more than just plan trips — we craft unforgettable journeys and elevate everyday living into extraordinary experiences. Headquartered in London and proud members of Virtuoso, we cater to elite clients across the globe with bespoke travel planning and luxury lifestyle management. Now, we’re looking for a Night Travel Manager to join our Back Office team and ensure that our clients’ needs are met flawlessly — even while the world sleeps. Your Role: As a Night Travel Manager, you’ll be the magic behind seamless overnight travel and lifestyle support. From securing last-minute reservations to coordinating urgent travel needs, you’ll be the reliable and proactive point of contact for our international clientele. Key Responsibilities: • Respond to and manage overnight client requests for travel and lifestyle services, • Book and modify accommodation, transfers, and transportation services globally, • Source rates and offers from suppliers and service partners, • Arrange restaurant reservations, event tickets, and entertainment bookings, • Organize and confirm vehicle rentals and private transfers, • Maintain accurate booking records and process payments, • Collaborate with the operations team for seamless request fulfillment, • Stay current on global travel trends, rules, and restrictions What You Bring: • 1+ year of experience in the travel, tourism, or concierge industry, • Fluency in Ukrainian or Russian (spoken and written) and Upper-Intermediate English or higher, • Excellent formal communication skills, judgment and discretion, attention to detail, and the ability to handle non-standard situations, • Strong time management and organizational skills with the ability to prioritize tasks effectively, • A team player with a "no task is too small" attitude, • Ability to perform well under pressure and meet strict deadlines, • Confident PC skills (especially MS Office), • A proactive mindset with a desire to go the extra mile for the client, • Personal travel experience is a plus! What We Offer: • Remote-first flexibility and rotating night shifts for work-life balance, • Paid vacation and sick leave, • Dedicated onboarding mentor during the trial period, • Access to global luxury travel networks and supplier insights, • Opportunities for career growth, professional development, and FAM trips, • Performance-based incentives and a passionate, collaborative team culture, • A chance to create unforgettable moments for clients around the world Shift Schedule (Rotating Weekly): Week 1 • Monday, Wednesday, Friday — 18:00 to 09:00 CET, • Sunday — Full day Week 2 • Tuesday, Thursday — 18:00 to 09:00 CET, • Saturday — Full day Ready to Apply? If you're a night owl with a passion for premium service and a calm, resourceful approach to problem-solving, we’d love to welcome you aboard. Join BSI Lifestyle and help us deliver 5-star experiences — no matter the hour. Apply now and let’s create magic after dark.
