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  • Bell Staff - Kimpton Vividora Barcelona
    Bell Staff - Kimpton Vividora Barcelona
    hace 2 días
    Jornada completa
    Barcelona

    What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Camarero/a Restaurante Cecconi's
    Camarero/a Restaurante Cecconi's
    hace 3 días
    Jornada completa
    Barri Gotic, Barcelona

    The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role... As a Waiter at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver our steps of service with warmth and passion, from the first hello to taking orders, offering suggestions and handling the bill. Main Duties... ●Providing warm, friendly and efficient service according to our steps of service. ●Following our full allergy procedure to ensure the safety of our members, guests and team. ●Possessing a strong understanding of food and drink menus in order to make recommendations, pairings and accommodate specific requests. ●Running food from the kitchen and drinks from the bar to tables when needed. ●Ensuring correct table maintenance throughout the service journey. ●Ensuring all standard operating procedures are followed and implemented ●Providing accountability for designated section. ●Reporting and resolving any complaints and handling all interactions with the highest level of hospitality and professionalism. ●Providing the bill and processing payment efficiently. ●Cleaning and resetting tables to accommodate walk-ins and reservations. ●Performing opening and closing procedures including but not limited to the set up and break down of stations. ●Cleaning, sanitising and maintaining an organised working environment, ensuring all hygiene and safety standards are met. ●Wearing the correct uniform to standard and maintaining the highest level of grooming standards. ●Attending daily team briefings in preparation for shift, to include any menu changes, specials and tastings. ●Supervising, guiding and training others as needed. ●Attending Soho Learn trainings and events to enhance skills, knowledge and passion. ●Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. ●Supporting the team as needed on an ad-hoc basis. ●Developing and maintaining positive, productive and professional relationships with the team, treating everyone with kindness and respect. What We are looking for... A successful Barback for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ●Passion for Food, drink and hospitality ●Strong attention to details ●Excellent customer service ●Fluent in English or Spanish ●Organised and reliable ●Ability to handle feedback to achieve member satisfaction ●Ability to multitask and work in a fast-paced environment ●Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Team Room Rates; Any Bedroom, Any House, $100 a night, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Waiter/Waitress (Seasonal) - Kimpton Vividora Barcelona
    Waiter/Waitress (Seasonal) - Kimpton Vividora Barcelona
    hace 4 días
    Jornada completa
    Barcelona

    What's the job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. You'll report to the F&B Manager. Your day-to-day • Create a warm welcome to everyone and set the tone for each guest's experience., • Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods., • Set up your outlet - stock up on all the supplies you'll need and manage your inventory., • Ensure that food and beverages are well stocked., • Ensure overall cleanliness and maintenance of the working area., • Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace., • Work with your restaurant and kitchen colleagues to offer a seamless food service., • Assess customers' needs and preferences and make recommendations., • Report and follow up on maintenance and repairs and for the cleanliness of the bar., • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items., • Supervise the pool area to make sure every guest is following the stated rules and there are no issues., • 2+ years' experience working within hotel/restaurant., • Bachelor's degree in hospitality or related field., • Must be fluent in Spanish and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, team-worker and with passion for service. What we need from you What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    ¡Incorporación inmediata!
    Inscripción fácil
  • Bartender (Seasonal) - Kimpton Vividora Barcelona
    Bartender (Seasonal) - Kimpton Vividora Barcelona
    hace 4 días
    Jornada completa
    Barcelona

    What's the job? As the friendly face of our hotel bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the F&B Manager. Your day-to-day • Create a warm and welcome to everyone and setting the tone for each guest's experience., • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods., • Understand and memorize al recipes and descriptions of all our products, spirits, food cocktails and so on., • Set up your bar - stock up on all the supplies you'll need and manage your inventory., • Ensure that beverages are well stocked., • Look after all house made ingredients and preparations, double check quality daily., • Ensure that overall cleanliness and maintenance of the working area., • Be ready to jump into other ad-hoc duties when your colleagues need your help., • Work with your restaurant and kitchen colleagues to offer a seamless food service., • Assess customers' needs and preferences and make recommendations., • Report and follow up on maintenance and repairs and for the cleanliness of the bar., • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items., • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    ¡Incorporación inmediata!
    Inscripción fácil
  • Hostess (Seasonal) - Kimpton Vividora Barcelona
    Hostess (Seasonal) - Kimpton Vividora Barcelona
    hace 4 días
    Jornada completa
    Barcelona

    What's the job? As the friendly face of our Food & Beverage outlets, you'll also be a helpful host, a local expert, and a proud brand ambassador. You'll report to the Food & Beverage Manager. Your day-to-day • Greet and warmly welcome all guests upon arrival, ensuring a positive first impression., • Escort guests to their assigned tables and provide clear explanations of service options when needed., • Manage reservations and walk-ins, coordinating seating arrangements efficiently in both the restaurant and terrace., • Maintain a clean and well-organized host station, including check folders, reservation lists, tablets, and POS devices., • Verify that dining areas are properly set and ready before each service., • Proactively check on table setups and customer satisfaction throughout the shift, including during terrace service., • Handle phone calls and guest inquiries in a professional and courteous manner., • Collaborate closely with the floor team and supervisor to ensure smooth service flow and guest satisfaction., • Assist with buffet setup, station organization, and other pre-opening tasks as needed., • Promptly communicate last call times for breakfast or specific services., • Ensure accuracy of guest bills, room charges, and payment closures at the end of each shift., • Organize and file signed tickets, credit card receipts, and voids correctly., • Encourage guests to leave feedback through platforms like TripAdvisor or The Fork., • Monitor table turnover and guest needs, maintaining attention to detail and guest preferences. What we need from you • 1+ years' experience working with in hotel/restaurant., • Must be fluent in local language and English, additional languages will be highly valuable., • Outstanding communication skills, • Excellent organizational and multitasking skills, • Ability to interact with multiple types of people What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount

    ¡Incorporación inmediata!
    Inscripción fácil
  • Guest Experience Agent - Kimpton Vividora Barcelona
    Guest Experience Agent - Kimpton Vividora Barcelona
    hace 5 días
    Jornada completa
    Barcelona

    What's the Job? As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Supervisor. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc., • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees. As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Supervisor. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc., • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Botones - Soho House Barcelona
    Botones - Soho House Barcelona
    hace 25 días
    Jornada completa
    Barri Gotic, Barcelona

    Soho House & Co. – Barcelona The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do Main duties… • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly., • Give recommendations to the guest, help with reservations., • Support with reservations, rooming tour, luggage., • Building and maintaining positive relationships with members and guests, ensuring you are always approachable and helpful., • Creating a fun and positive atmosphere whilst maintaining professionalism., • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away., • Showcasing brand knowledge across all our Houses, amenities, pricing, events etc., • Managing guest lists and bookings across the House., • Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. What We are looking for... A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ● Passion for hospitality ● Strong attention to details ● Excellent customer service ● Fluent in English and Spanish ● Organised and reliable ● Ability to handle feedback to achieve member satisfaction ● Ability to multitask and work in a fast-paced environment ● Ability to understand and follow written and verbal instructions Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    Inscripción fácil
  • Bartender/ Barlady
    Bartender/ Barlady
    hace 1 mes
    Jornada completa
    Barri Gotic, Barcelona

    The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… We are seeking an experienced Bartender to join our team. Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to members, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition. Main Duties Providing warm, friendly and efficient service according to our steps of service. Following our full allergy procedure to ensure the safety of our members, guests and team. Possessing a strong understanding of drink menus in order to make recommendations, pairings and accommodate specific requests. Efficiently making all drink orders as per specs and timings. Ensuring all standard operating procedures are followed and implemented. Running drinks from the bar to tables when needed. Verifying the age of guests when needed. Reporting and resolving any complaints and handling all interactions with the highest level of hospitality and professionalism. What we are looking... 1-2 years’ experience in a busy high-profile bar (preferred but not essential) Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Ability to multitask and work in a fast-paced environment Have a genuine passion for food and beverage Flexible and available to working both opening and closing shifts when required Fluent in Spanish and English Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

    Sin experiencia
    Inscripción fácil