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Mission: As a Deluxe Collection Supervisor, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service. Management: Ensure that all services are carried out in a smooth and exceptional manner by the team. Monitor guest feedback and reviews, taking proactive measures to address any issues and continuously improve the guest experience. Collaborate with other departments, to ensure seamless guest experiences and resolve any service-related issues. Supervision: Identify training needs to develop and manage performance. Develop and implement strategies to enhance the overall guest experience, ensuring high levels of satisfaction and loyalty.

Eres profesional de la limpieza y el bienestar? Te gusta el mundo de los hoteles de lujo? Entonces esta es tu oportunidad. Ikos Porto Petro busca profesionales para unirse al departamento de Pisos que apoye la estrategia de limpieza y bienestar del hotel creando experiencias inolvidables a nuestros huéspedes. El Coordinador de housekeeping es responsable de gestionar todas las tareas administrativas del departamento de pisos, trabajando estrechamente con los departamentos involucrados y siendo su objetivo garantizar los estándares más altos de calidad y rendimiento para contribuir al éxito y crecimiento del hotel.

Eres profesional de la limpieza y el bienestar? Te gusta el mundo de los hoteles de lujo? Entonces esta es tu oportunidad. Ikos Porto Petro busca profesionales para unirse al departamento de Pisos que apoye la estrategia de limpieza y bienestar del hotel creando experiencias inolvidables a nuestros huéspedes. La persona asignada a este puesto será responsable de supervisar la limpieza del hotel y sus áreas, asegurando que se mantenga un alto nivel de calidad y cumplimiento de los estándares establecidos. Deberá demostrar sólidos conocimientos, habilidades y destrezas en el manejo de equipos de limpieza, así como en la realización de las tareas asignadas

Mission: As a restaurant Supervisor, you will design food and beverage experiences for our guests by providing friendly, efficient, and elegant service. Management: Coordinate the operation of the restaurant. Train the restaurant team on proper guest service practices in cooperation with the F&B managers. Complete tasks assigned by the Restaurant Manager or the F&B Manager. Tailored Service: Deliver superior food and beverage service and maximize guest satisfaction. Meet and greet guests, organize table reservations, and offer suggestions on menu and wine choices.

- Develop and implement quality control procedures, protocols, and guidelines to ensure consistent product quality and compliance with industry standards. - Oversee and conduct inspections to verify products (just delivered and in stock) adhere to quality specifications and safety standards. - Ensure the company's compliance with all relevant food safety regulations, industry standards, and certifications. Assisting with the implementation and maintenance of HACCP programs. - Identify opportunities for process improvements to enhance product quality. - Manage and coordinate all aspects of loyal member experience & guest experience from pre-arrival, arrival, and post-stay. - Maintain detailed records of all quality control activities, test results, and corrective actions taken, ensuring compliance with documentation standards, providing insights on suppliers´ performance and evaluation. - Investigate and identify product defects or quality issues, conduct root cause analysis, and work with relevant teams to implement corrective and preventive actions. - Coordinate and participate in food safety audits to ensure the effectiveness of the quality control program.

Mission: As a restaurant Manager, you will design food and beverage experiences for our guests by providing friendly, efficient, and elegant service. Management: Coordinate daily restaurant management operations. Organize and supervise employees' shifts. Train the restaurant team on proper customer service practices in cooperation with the F&B managers. Communicate to the Chef any issues regarding food quality or special requests. Appraise employees’ performance and provide feedback to improve productivity.