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Mission: As a Deluxe Collection Supervisor, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service. Management: Ensure that all services are carried out in a smooth and exceptional manner by the team. Monitor guest feedback and reviews, taking proactive measures to address any issues and continuously improve the guest experience. Collaborate with other departments, to ensure seamless guest experiences and resolve any service-related issues. Supervision: Identify training needs to develop and manage performance. Develop and implement strategies to enhance the overall guest experience, ensuring high levels of satisfaction and loyalty.

Mission: As a Little Guests Manager or supervisor, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Management: Ensure all plans are adhered to and followed, this includes policies, planning, activities, and experiences. Be creative, and make sure each session is fun, engaging, and stimulating. Be responsible for all day-to-day administration including bookings, updating of databases and correspondence. Support the senior management team in training the childcare teams, assessing and monitoring standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep an active guest contact during duty and off duty, whenever inside the resort facilities.