Cloud Kitchen Operations Manager
hace 12 horas
Madrid
We are looking for a Cloud Kitchen Operations Manager with the following responsibilities. Operational Management: - Oversee daily kitchen operations, including order preparation, packaging, and timely dispatch for delivery. - Maintain high standards of food quality, hygiene, and safety, ensuring compliance with local health regulations. - Manage inventory, including procurement, stock control, communication with suppliers and minimizing waste. - Optimize workflows to improve efficiency and reduce turnaround times. Marketing Strategy and Communication: - Act as the key point of contact with the marketing agency to ensure alignment with the brand’s objectives. - Collaborate on marketing campaigns, promotions, and seasonal offerings tailored to the target audience. - Oversee marketing communications, ensuring consistency across digital platforms, delivery apps, and packaging. Customer Experience and Quality Control: - Monitor customer reviews and feedback, addressing concerns to enhance customer satisfaction. - Develop and implement quality control measures to maintain consistency in food presentation and taste. - Ensure seamless coordination with delivery platforms to provide a reliable customer experience
