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We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
We're seeking a results-driven Marketing Manager to develop and execute our marketing strategy. You'll oversee campaigns, analyze performance, and drive brand growth. Responsibilities: Develop and implement marketing strategies Lead and motivate the marketing team Manage marketing budgets and resources Analyze market trends and competitor activity Qualifications: Proven experience in marketing management Strong leadership and communication skills Experience in digital marketing.
We are hiring! 5* hotel. Spa Massage Therapist Job Title: Spa Massage Therapist Reports to: Spa Manager Responsible for: Developing an excellent service to clients/ guests Job Requirements: Minimum of 1 year of experience as a Massage Therapist Certification from an accredited massage therapy school Certificates in CPR and first aid High School Diploma; a degree in Kinesiology or Sports Science is a plus Knowledge of various massage techniques, including therapeutic, sports, and relaxation massages Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Must be detail-oriented and have ability to multi-task Ability to be efficient and productive in a luxury, fast-paced environment Must have enthusiasm and possess excellent customer service skills Enjoy working with people and possess a friendly and outgoing personality Excellent communication, listening and computer skills Must be a team player Must have weekend availability Key tasks as follows: Guest/Operation Evaluate clients’ physical conditions and health history to determine suitable massage techniques Build individualized massage programs tailored to clients' needs and preferences Explain massage techniques in detail and suggest alternatives if needed Monitor clients' progress and adjust techniques accordingly Explain safe and proper use of spa facilities and equipment Lead both individual and group massage therapy sessions Stay updated on new massage techniques and trends Promote the spa’s packages and plans Perform CPR and administer first aid in case of emergencies Inform clients about spa safety and hygiene guidelines Build a positive and trusting relationship with clients Advise clients on how to improve their health and wellness through massage and related lifestyle changes People & Development Ensure adequate stock of supplies and equipment; inform management when stock is low Develop a culture of excellence within the team Regularly attend, participate in and support training and staff meetings for the spa Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests Ability to perform the duties of the Retail Consultant as needed Handle guests’ questions and concerns promptly, professionally and courteously