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  • Hosco
    Assistant Restaurant Manager - Four Seasons Hotel Madrid
    Assistant Restaurant Manager - Four Seasons Hotel Madrid
    hace 3 días
    Jornada completa
    Centro, Madrid

    About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role: We currently have an opportunity for a talented and creative Assistant Restaurant Manager to join team! Reporting into the Restaurant Manager, you will be responsible for assisting in leading the daily Food and Beverage operation, for our All-Day Dining Restaurant and will create an exciting concept for our roof top restaurant, a cooperation with the 3 Michelin Star Chef Dani Garcia while ensuring exceptional service and attention to our guests. What you will do: Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s All-Day or Fine Dining Restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Attend regular operational meetings to ensure effective coordination and cooperation between departments. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. Work harmoniously and professionally with co-workers and supervisors. Ensure good communication within the department and with other departments to ensure professional, error-free service. Follow up of glitches in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction. What you bring: Minimum 3 years of experience in hospitality, client relations, or reservations in a luxury environment. Exceptional communication and interpersonal skills. Highly organized with strong attention to detail and the ability to multitask under pressure. Fluency in Spanish and English; additional languages are a plus. Proficiency in Microsoft Office, OpenTable, Opera, and CRM tools; familiarity with 3CPortal, BirchStreet, and La Fourchette is a plus. Excellent teamwork mindset with the flexibility to support multiple outlets and cover operations when needed. What we offer: • Competitive Salary, wages, and a comprehensive benefits package., • Excellent Training and Development opportunities., • Complimentary Accommodation at other Four Seasons Hotels and Resort., • Complimentary Dry Cleaning for Employee Uniforms., • This is a full-time position (40h/week)., • This role operates on a rotating shift basis, covering morning, evening, and night shifts throughout the week, including weekends. Department: Secretary / Executive Assistant Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

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  • EXTERNA
    Office Manager
    Office Manager
    hace 1 mes
    €20000–€22000 anual
    Jornada completa
    Ciudad Lineal, Madrid

    Grupo MARVA empresa con más de 70 años de experiencia, dedicada al diseño, producción, montaje y gestión de proyectos de arquitectura efímera para Ferias, Congresos profesionales o espacios comerciales, precisa incorporar una persona joven, proactiva y organizada para asumir el rol de Office Manager, siendo la cara visible de la empresa en recepción y el motor que garantiza el buen funcionamiento diario de la oficina. Sus funciones incluyen: Recepción y atención de visitas, llamadas y mensajería. Asistencia al Director General. Coordinación de suministros y materiales de oficina. Apoyo administrativo general al equipo de administración y compras. Interlocución con proveedores y seguimiento de pedidos. Supervisión del correcto funcionamiento logístico del espacio de trabajo. Control de albaranes. Fotocopias/ Escaneo . Apoyo al departamento de compras y logística. Compras online y solicitud, revisión y aprobación de facturas. Registro gastos internos. Registro viajes vehículos empresa. Se ofrece: Contrato de duración determinada con posibilidades reales de conversión a indefinido y promoción según valía. Este puesto está pensado como una puerta de entrada a crecer dentro del grupo, en un entorno dinámico, creativo y con proyectos muy variados. Ideal para personas con iniciativa, capacidad organizativa y ganas de desarrollarse profesionalmente. En Marva somos una empresa comprometida con la Igualdad de Oportunidades entre mujeres y hombres. Atendiendo a lo establecido en nuestro Plan de Igualdad, la presente oferta de empleo se ha redactado con la premisa de la no discriminación por razón de género raza, ideología o cualquier otro motivo y se garantizará durante todo el proceso la igualdad de trato y de oportunidades a la hora de evaluar las candidaturas recibidas.

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  • Hosco
    Front Desk Agent - Four Seasons Hotel Madrid
    Front Desk Agent - Four Seasons Hotel Madrid
    hace 3 días
    Jornada completa
    Centro, Madrid

    About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is homing to 200 guest rooms including 39 suites, 22 luxury residences, 2 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. Role of Front Desk Agent The Four Seasons Hotel Madrid is looking for a Front Desk Agent to join our team. The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns. · Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest. · Arranges for luggage to be delivered to guest room. · Escort Guests to the rooms and explains all the facilities · Checks guest out of the hotel, preparing and explaining the bill. · Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. · Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. · Assists Guests in all cash transactions available (currency exchange, cash deposits) and ensure his float is correct. · Handle in a first term Guest complaints, ensuring the proper follow up is done by the departments concerned and with the Guest by a Manager on Duty. · Takes care about newcomers' and interns' trainings · Answers to the Chat following the company standards Our Ideal Front Desk Agent will have: Our ideal Front Desk Agent candidate have excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. Applicants are required to have one year of experience in a Front Office position. Knowledge of Opera is preferred. Fluency in reading, writing, and spoken English and Spanish is also required. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: Reception Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

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  • BRUTALIA
    Responsable de Tienda
    Responsable de Tienda
    hace 1 mes
    €24000–€30000 anual
    Jornada completa
    Madrid

    BRUTALIA es una compañía de restauración de momento en Barcelona y con la misión, de tener pronto, su presencia en las principales ciudades de España. Nacimos dispuestos a aportar el máximo valor a nuestros clientes apostando por pastas de alta calidad, con el reto de implementar nuestra tecnología punta aplicada a las operaciones y desarollar una marca fresca y disruptiva que pueda crear una comunidad. Nuestros pilares son tres : Producto, ops&tech y marca. Con estos pilares muy bien claros y un equipo de involucrado, donde cada persona de la compañía respete la cultura de la ultima, permitera que crezcamos juntos, creando una marca referente en el mercado del delivery nacional. Nuestra visión es ser el referente número 1 dentro de la categoría y llegar a las principales capitales de España. ¿Qué vas a encontrar trabajando en BRUTALIA? Un grupo de personas motivadas con un mismo objetivo, un ambiente dinamico y con reales oportunidades de crecimiento (no es la tipica frase de cada oferta de empleo, es realidad), compañeros que te apoyan cada día e apuestan en tu crecimiento profesional y por acabar, pero no meno importante, cada dia en BRUTALIA será estimulante. 📢 Oferta de empleo: Store Shift Manager – Brutalia En Brutalia, la pasta no es solo comida: es nuestra bandera. Estamos en pleno crecimiento y buscamos un/a Store Shift Manager que lidere a nuestro equipo en sala y cocina, garantizando que cada servicio sea impecable y cada cliente viva una experiencia brutal. 🎯 Funciones y responsabilidades • Gestionar y coordinar al personal durante los servicios., • Formar, motivar y desarrollar tanto al equipo actual como a las nuevas incorporaciones., • Liderar el servicio con visión global: conocer las funciones de cada partida, recetas y producciones., • Asegurar el cumplimiento de los estándares de calidad y procesos definidos por la compañía., • Velar por el cumplimiento de las normas de higiene y seguridad alimentaria., • Controlar stock, gestionar pedidos y resolver incidencias operativas. 💡 Requisitos para triunfar en Brutalia • Vocación por la restauración, el cliente y la gestión de equipos., • Experiencia mínima de "2 años en una posición similar", o en funciones de liderazgo en restauración., • Experiencia en cocina (valorable)., • Experiencia previa en gestión de equipos: liderazgo, formación, motivación y coordinación., • Conocimiento sólido de operaciones de restaurante: inventario, control de costes, elaboración de horarios, auditorías de calidad, etc., • Manejo de paquete Office, especialmente Excel., • Habilidades de comunicación efectiva con equipo, proveedores y central., • Organización, gestión del estrés y capacidad para trabajar bajo presión sin perder la atención al detalle., • Pasión por la calidad: en el producto, en el servicio y en el desarrollo del equipo. 🚀 Lo que ofrecemos • Formar parte de un equipo en plena expansión, con posibilidad de crecimiento profesional., • Un entorno dinámico, retador y con identidad propia., • Condiciones competitivas en función de la experiencia aportada. 👉 Si te ves liderando el servicio y quieres crecer con Brutalia, mándanos tu CV y únete al equipo. La pasta te está esperando.

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  • Hosco
    Regional Sales Manager (Sur) - Sercotel Hotel Group
    Regional Sales Manager (Sur) - Sercotel Hotel Group
    hace 3 días
    Jornada completa
    Chamberí, Madrid

    About the job Localidad: Madrid Provincia: Madrid País: España Perfil: COMERCIAL Nº Vacantes (puestos): 1 Tipo de oferta: MANDOS INTERMEDIOS Funciones ¿Te apetece iniciar un nuevo reto profesional? ¿Tienes vocación comercial y te apasiona el sector hotelero? ¿Te gustaría formar parte de empresa en plena expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Regional Sales Manager para Sercotel Hotel Group, integrándote en el departamento Comercial como responsable del cluster Sur. Tus principales funciones serán: • Desarrollo de la estrategia comercial de compañía en segmentos Corporate, Grupos, TTOO y Agencias de viajes, • Objetivos fijados en base al presupuesto de dichos segmentos., • Trabajo ejecutivo de captación y desarrollo de cuentas., • Gestión de Cartera Key Account y Account de su zona., • Objetivo de presupuesto de ventas de Total Revenue en los hoteles de su área., • Cumplimiento del 'Action Plan' anual con contactos comerciales, presentaciones a clientes o asistencia a ferias., • Supervisión de las acciones comerciales de los hoteles de la zona. Requisitos ¿Qué necesitas para aplicar? • Más de 5 años en el puesto descrito., • Grado en ADE o Económicas, Turismo, Marketing y Ventas o estudios similares., • Valorable Máster o Formación específica., • Experiencia en CRM, CRS, PMS, acuerdos y negociaciones con cliente empresa y/o agencia de viajes corporativa., • Experiencia con cliente MICE, TTOO y agencias minoristas., • Nivel avanzado del Pack Microsoft Office., • Nivel alto de inglés, • Contar con visión estratégica y de negocio., • Persona dinámica, con habilidades de organización, analíticas y de comunicación para el intercambio de ideas e información., • Posibilidad de residir en Madrid o el sur de España., • Disponibilidad para viajar Se ofrece ¿Qué ofrecemos? • Un gran proyecto, en el que te responsabilizarás de generar negocio para los hoteles situados en toda la zona sur., • Contrato indefinido a jornada completa (40hs)., • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos)., • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante)., • Descuentos Family & friends en hoteles Sercotel, • Horario de entrada y salida flexible., • Teletrabajo 1 día/semana., • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs)., • Desarrollo profesional junto a un gran equipo de trabajo Department: Sales Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

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  • Hosco
    Communications Specialist
    Communications Specialist
    hace 1 mes
    Jornada completa
    Hortaleza, Madrid

    About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Working with the PR Manager and the Head Office global communications function, the PR Executive manages all national PR, non-marketing communication for MSC Cruises Spain in order to increase MSC Cruises consumer, as well as trade-facing brand awareness. KEY ACCOUNTABILITIES *Works with the PR Manager to develop and deliver a yearly strategic consumer and trade media relations PR plan that encompasses both local and global initiatives; *Is a point of contact for all print, online, and broadcast media; *Manages, adapts, and localizes global consumer and trade media relations materials and other tools to local specificities for articles, interviews, press releases, web news, etc.; *Supports the delivery of local as well as support in-market global events such as on-board and other press trips as well as press conferences, and playing a key role maximizing the communications value in Spain for the upcoming christenings; *Manages and coordinates reactive media requests as well as identifies proactive opportunities, in line with and building upon the key, business goals-supporting communications objectives set forth by the yearly PR plan; *Researches, reports, and analyses the competitor's communications impact in Spain; *Under the leadership of the Global Employee Engagement Manager, acts as the market key contact, coordinator and main content provider for all local and global, Spain-relevant employee engagement (internal communications); QUALIFICATIONS *BA degree required; *1 to 3 years of relevant experience either in agency or in-house; *Spanish and English-speaking candidate only. English is a must; *Demonstrate a track record of having contributed significantly to the planning and successful delivery of articulated consumer campaigns, building differentiated positioning for high-profile brands, ideally in a highly-competitive business environment; *Good knowledge of Microsoft Office, particularly PowerPoint; *Independent, self-starter, action and result oriented, media relations professional; *Existing consumer media relationships is a must and travel/hospitality expertise is an advantage; *Flexible, able to roll up her/his sleeves and inspire and gain the good-will of non-communications peers by example, influence, and with an unshakeable can-do attitude; *Has a sharp sense of what moves the needle in awareness and perception and is able to prioritize efforts and budget resources; VISA REQUIREMENTS *Right to work in Spain; Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Content & Communication The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

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