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Trabajos Oficina y Administración en El Besòs I El Maresme - Page 6Crear alertas

  • Guest Experience Agent - Kimpton Vividora Barcelona
    Guest Experience Agent - Kimpton Vividora Barcelona
    hace 2 meses
    Jornada completa
    Ciutat Vella, Barcelona

    About the job Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: • Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests., • Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do., • Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the Job? As Guest Experience Agent, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll report to the Guest Experience Manager. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office/Guest Relations department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service Department: Guest Relations The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

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  • Concierge
    Concierge
    hace 2 meses
    Jornada completa
    Sants-Montjuïc, Barcelona

    About the job The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: SHIPBOARD Employment type Ability to speak English clearly, distinctly and cordially with guests. 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel. Experience in handling different types of events with 80+ guests. Guest services shipboard experience is an advantage. Essential duties and responsibilities: Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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  • Administrativo/a Turno Noche – Con Certificado de Discapacidad
    Administrativo/a Turno Noche – Con Certificado de Discapacidad
    hace 2 meses
    Jornada completa
    Gràcia, Barcelona

    ¡Únete a Grupo Armonia como Administrativo/a en el sector sanitario en Barcelona! ¿Quiénes somos? Fundado en 1974, Grupo Armonia es actualmente uno de los líderes europeos en Soft Facilities Management, ofreciendo servicios de alta calidad en Recepción Corporativa, Seguridad y Limpieza. Para completar la gama de soluciones ofertadas, la empresa también es un Centro Especial de Empleo y está certificada para la selección, formación y contratación de personas con discapacidad, dando oportunidades estables de trabajo y ayudando a nuestros colaboradores a cumplir con la Ley General de Discapacidad y ayudando a estas personas a insertarse en el mercado laboral en un entorno de igualdad de oportunidades. En Grupo Armonia, la mejora continua, la innovación y el trato humano a todos los trabajadores y clientes son los pilares que sustentan cada una de sus acciones desde la fundación de la empresa y que seguirán presentes por toda su historia. ¿Tienes experiencia administrativa en el sector sanitario? ¡Esta oferta es para ti! Actualmente estamos buscando un/a administrativo/a para cubrir la recepción en la Clínica del Remei,(Barcelona), para el servicio de urgencias en turno nocturno. Buscamos una persona con certificado de discapacidad, resolutiva y con orientación al paciente. Funciones principales: • Atención presencial a pacientes que acceden a urgencias., • Gestión administrativa de mutuas y trámites relacionados., • Registro y tramitación de altas., • Cobro y facturación de servicios., • Resolución de incidencias y soporte general en tareas administrativas. Condiciones del puesto: • Disponibilidad inmediata., • Jornada completa: 156 horas/mes, distribuidas según cuadrante., • Horario: Lunes a domingo de 21:00 h a 08:00 h., • Ubicación: Carrer de l'Escorial, 148, Gràcia - 08024 Barcelona., • Contrato estable con condiciones según convenio., • Salario: SMI (1.184 € x 14 pagas o 1.381 € x 12 pagas) + plus de nocturnidad., • Fomento del empleo para personas con discapacidad. Si te identificas con el perfil y quieres trabajar en un entorno profesional y humano, ¡inscríbete ahora! En Grupo Armonía nos implicamos con la Igualdad de Oportunidades y nos comprometemos a garantizarla en los procesos de selección que realizamos.

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  • Administrativo/a - Tesorería
    Administrativo/a - Tesorería
    hace 2 meses
    Jornada completa
    Barcelona

    Tenemos una nueva oportunidad laboral para ti: una importante empresa dedicada brindar servicios de energía situada en Barcelona busca un/a auxiliar administrativo/a para el departamento de tesorería. Si lo que has leído encaja con tus expectativas laborales, debes saber que el perfil que se incorpore desempeñara las siguientes funciones: • Elaboración de remesas cobro/pago y gestión con entidades financieras, • Registro contable de operaciones, • Conciliaciones bancarias, • Obtención de la posición diaria bancaria, • Registro de cobros recibidos y transferencias, • Contabilización de cobros y pagos, • Gestión de comisiones bancarias y operativas financieras, • Tareas administrativas del puesto. Requisitos: • Formación en el sector administrativo o similar, • Experiencia realizando funciones similares a la vacante, • Dominio de Excel (fórmulas, tablas dinámicas, etc.)., • Nos orientamos a personas organizadas, con ganas de aprender y que tengan experiencia en tareas descritas o similares en el departamento de Administración. Condiciones que se ofrecen: • Contrato ETT 3 meses + paso a plantilla de empresa., • Jornada completa de 40hs semanales, de lunes a jueves de 9h a 14s y de 15h a 18.30hs. Viernes intensivo hasta las 15h., • Salario por hora trabajada de 10,11€ brutos la hora, • Incorporación inmediata. Si esta oferta no encaja con lo que buscas, te invitamos a que sigas navegando en nuestra web, ¡seguro que hay una oferta para ti! Estamos aquí para acompañarte en tu camino hacia el empleo que deseas.

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