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pDedienne Aerospace Group is seeking a Purchaser Technical Support for its Services unit in Spain. You will ensure availability of parts, components, and outsourced operations for workshops, acting as a link between internal teams and suppliers. /ppYour role combines purchasing, technical support and supplier management to guarantee the performance and quality of our after-sales activities You will define purchasing and outsourcing solutions, manage BOMs, update ERP data (SAGE X3), and lead /p #J-18808-Ljbffr

ppWithin Dedienne Aerospace Group, one of the strategic priority is to develop the after sales services business. The Services Business Unit aim to ensure great customer relationship and maintain tooling serviceability and availability along its lifecycle through several maintenance, technical services, tool park management and continuous support. /p h3Job Short Description /h3 pAs a Purchaser Technical Support, you play a key role in Services performance, you will be responsible for ensuring the availability of parts, components, and outsourced operations required by our workshops. Acting as a link between internal teams and external suppliers, you will contribute to the successful execution of after-sales service projects, in line with technical, normative, and regulatory requirements. Your role combines purchasing, technical support, and supplier management to guarantee the performance and quality of our after-sales activities /p h3Main Missions Tasks /h3 ul liDefine purchasing and outsourcing solutions for workshop needs based on technical requirements. /li liSelect suitable suppliers from Dedienne Aerospace’s approved panels, issue and follow-up purchase orders. /li liDefine Bills of Material (BOM) and subcontracted manufacturing ranges for after-sales operations. /li liUpdate and maintain technical data in the ERP (items, tools, documents, ranges, nomenclatures, equivalences). /li liProvide technical support to suppliers during subcontracted manufacturing. /li liAssess feasibility and validate specifications, deviations, and modifications in collaboration with Design Office and Quality teams. /li liManage non-conformities: record, analyze, and define curative, corrective, and preventive actions in coordination with suppliers. /li liSupport workshops with technical documentation and ensure proper application of technical requirements. /li liSet up and manage outsourced needs in ERP SAGE X3 (customer demand, purchase orders, product and stock management). /li liTrack operational flows and provide reliable reporting to internal stakeholders. /li liContribute to process optimization and continuous improvement initiatives within the purchasing and after-sales activities. /li liMonitor supplier deliveries, lead times, and performance, ensuring compliance with quality, cost, and deadline objectives. /li liLead supplier negotiations (pricing, lead times, quality, logistics, packaging). /li liContribute to new supplier sourcing and qualification. /li liContinuously adapt and improve supply chain performance. /li /ul h3Skills Qualifications /h3 ul liMaster’s degree or Engineering degree in a technical field (mechanical, industrial, aerospace, or equivalent). /li liPrevious experience in purchasing, supply chain, or technical support (aerospace or industrial sector preferred). /li liStrong understanding of technical documentation (mechanical and hydraulic systems). /li liNegotiation and supplier management skills. /li liStrong analytical and organizational abilities. /li liGood communication skills in English (French or another languages is a plus). /li /ul h3Profile /h3 ul liAdaptable, proactive, problem-solving mindset. /li liCustomer-oriented with strong service awareness. /li liAbility to work independently but team-oriented with excellent interpersonal and communication skills. /li liCustomer-oriented with a commitment to quality and efficiency. /li /ul /p #J-18808-Ljbffr

ph3Sales Administration and Logistics officer (M/F) /h3 pDedienne Aerospace: is a world leader in design, manufacture, and service of aircraft tooling, engine tooling, engine stands and ground support equipment for more than 50 years. We provide products and technical expertise at the forefront of industrial performance, highly recognized by our diversified customer panel (OEM, MRO, Leasers). Our worldwide presence ensures customer proximity, quality, and excellent after‑sale service in Miami, Cincinnati, Queretaro, Dubai, Singapore, Zhuhai, Derby, Doha, Toulouse, and more. /p pThe acquired licenses and partnerships with major OEMs give Dedienne strength and credibility on the market, ensuring suitable development. Our diverse employees are our main strength, participating in dynamic, ambitious projects with strong values: working in a human‑scale company internationally while being a key actor in every project aimed at customer satisfaction. /p h3Main Responsibilities /h3 ul liEnsuring the smooth execution of administrative processes related to sales, including order management from receipt to delivery and invoicing. /li liManaging transportation and distribution of goods from external suppliers to the company or directly to clients, coordinating with shipping companies, freight forwarders, and warehouse providers to ensure efficient and cost‑effective movement of goods. /li liServing as a key player in customer satisfaction and the efficient operation of the Dedienne facility. /li liOrder Processing: checking, recording, tracking, and validating customer orders in ERP SAGE and following up with customers. /li liInvoicing and Dispute Management: generating invoices according to sales conditions, managing payment disputes or delays, and maintaining good relations with customers; reporting to the group cash manager. /li liCoordination with External Partners: managing relationships with external logistics providers and customs offices to ensure smooth and timely delivery of goods. /li liTransportation Management: overseeing the transportation of goods from suppliers to the company or from the company to customer locations, ensuring optimal routes, compliance with delivery schedules, and real‑time issue resolution. /li liInternal Communication: collaborating closely with sales, accounting, cash management, production, and customer service teams to ensure optimal information flow. /li liSupport to the Service Manager: providing administrative support to the Service Manager. /li liContinuous Improvement: proposing solutions to improve administrative processes and customer relationships. /li liWorkflow: following up spare parts manufacturing progress and delivery. /li liCoordination of internal logistics activity with technicians. /li /ul h3Required Skills /h3 ul liEducation: specific logistics certificates. /li liExperience: 2 to 3 years in a similar role, preferably in a B2C environment. /li liTechnical Skills: proficiency in office tools (Excel, Word, etc.) and ERP software; familiarity with incoterms, customs procedures, and transportation environment; able to read technical drawings. /li liCommunication Skills: excellent written and verbal communication, managing relationships with external partners and internal teams; customer service orientation; teamwork and priority management. /li liProblem‑Solving: strong problem‑solving skills, able to resolve issues effectively and efficiently. /li liOrganizational Skills: strong organizational abilities, detail orientation, and capacity to manage multiple tasks and priorities simultaneously. /li /ul h3Personal Attributes /h3 ul liResponsiveness: quickly respond to internal or external inquiries and resolve issues. /li liIndependence: able to make decisions and work independently while following procedures. /li liCustomer‑Oriented: strong customer service focus and comfortable interacting with stakeholders. /li liProactive: take initiative and act quickly to resolve issues. /li liTeam Player: work well within a team and collaborate effectively with colleagues and partners. /li liAdaptable: adjust quickly to changing priorities and work under pressure to meet tight deadlines. /li liReporting: provide regular performance activity reports. /li /ul pJob description not limited to the tasks described hereunder. /p h3Working Conditions /h3 pbSalary: /b To be adjusted to candidate experience. /p /p #J-18808-Ljbffr

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