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Job Number 24061654 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24068046 Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Buscamos un(a) auxiliar administrativo(a) para realizar tareas contables y de gestión de fincas y alquileres. Buscamos: -Persona con don de gentes y mano izquierda, con buena presencia para atención al público -Persona proactiva y constante, con buena memoria y atención al detalle Requerimos: -Conocimientos de ofimática (Office: Word, Excel) avanzados -Conocimientos de Español y Catalán experto Se valorará muy positivamente: -Experiencia previa en una Administración de Fincas y/o gestoría con gestión de inmuebles -Conocimientos de gestión de softwares especializados en gestión de fincas (Gesfincas) -Conocimientos de inglés -Conocimiento en desarrollo o mantenimiento de webs y/o marketing digital Ofrecemos: -Salario según convenio -Horario de lunes a jueves de mañana y tarde y viernes solo mañanas -Jornada intensiva en Julio
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Restaurante italiano ubicado en Barcelona cerca Arc de Trionf, precisa incorporar 2 un/a camarero/a de Sala y Terraza. Se valora también jornada parcial (3 días trabajo, 4 libre). Plantilla actual de sala composta de 7 personas. Buscamos a un responsable de la completa operación del área de sala incluidos bar y terraza en coordinación con el director. Organizar y repartir el trabajo de camareros y ayudantes de camareros (montajes de mesas, estaciones de mesas, etc.). Supervisar a todo el personal de sala para asegurarse de la impecable calidad en el servicio en todas y cada una de las mesas. Comprobar que el nivel de calidad esté a la altura de la casa. Competencias: Amable y atento Observador y previsor, buena memoria para conocer a los clientes Capacidad de liderazgo Resolutivo, capacidad analítica y de organización Buena habilidad para solucionar inconvenientes Capacidad de trabajar bajo presión Experiencia en el sector (min. 3 años). Conocimiento de gastronomía y enología. Disponibilidad horaria IDIOMAS: Catalán y castellano: bilingüe Inglés: hablado y escrito nivel alto **Valorable conocimientos de un tercer idioma (francés/italiano/…) FUNCIONES: · Supervisar la Mise en Place. · Recibir, acomodar y despedir a los clientes. · Ocuparse de la atención directa de clientes. · Supervisar que la atención a los clientes sea totalmente amable y profesional · Atender las quejas, reclamaciones y sugerencias de los clientes. · Tomar la comanda, vender, recomendar y asesorar al cliente de la oferta gastronómica. · Organizar banquetes y eventos conjuntamente con el dpto. Reservas · Apoyar al servicio en aquellos momentos que lo requieran. · Anticiparse y organizar previamente el servicio. QUÉ OFRECEMOS · Compañía estable y de reconocido prestigio. · Puesto con contrato laboral indefinido. · Horario de jornada: 2 (o 3) partidos, resto jornada completa · Dos días de descanso semanal consecutivo •sueldo según convenio con posibilidad de crecimiento demostrando valor
Gallery Hotel es un hotel de 4 estrellas superior, con más de 25 años de trayectoria y situado en el mismo corazón de Barcelona, junto a Passeig de Gràcia. El hotel ofrece una amplia oferta gastronómica en el restaurante Sintonía y una original carta de cócteles en la Terraza The Top. En Gallery Hotel Barcelona 4*S estamos en búsqueda de un segundo/a jefe/a de cocina. Nuestro objetivo es que, bajo la supervisión del jefe de cocina, nuestro segundo jefe/a de cocina nos ayude a mantener la filosofía gastronómica del hotel y velar por los estándares de calidad de los diferentes puntos de venta, transmitirlos y hacerlos respetar a la totalidad del equipo, siguiendo las normas de calidad y seguridad alimentaria en la elaboración de la misma. ¿Cuáles serán tus funciones? - Apoyar al Jefe de cocina en la operativa diaria tanto en la gestión del equipo de cocina como en el desarrollo del servicio de comidas del hotel y restaurante - Colaborar junto al Jefe de cocina en la elaboración de toda la oferta gastronómica - Asistir al Jefe de cocina en la confección de escandallos - Controlar la mise en place de todas las partidas de la cocina - Vigilar registros de temperatura y APPCC y el correcto cierre de espacios y maquinarias (cámaras, extracciones, llaves de paso, hornos, cocinas) - Supervisar la recepción de mercancías, aprovisionamiento y reposición de stock además de, la limpieza y conservación de todo el espacio de trabajo, asegurando una gestión eficiente de los recursos y productos - Prestar atención a las órdenes de servicio de los diferentes puntos de venta ¿Qué buscamos en ti? - Formación en Ciclo Formativo de Grado Superior en Dirección de Cocina y/o Hostelería además de formación en APPCC - Experiencia en el puesto de 3-5 años - Que seas una persona creativa con buena memoria gustativa y olfativa - Buenas habilidades de comunicación y gestión de equipos - Que seas una persona resolutiva, con capacidad de toma de decisiones ¿Qué ofrecemos? - Salario según valía - Contrato indefinido a jornada completa - Buen ambiente de trabajo en un entorno dinámico - Diversidad de cocina: eventos, restaurante y terraza - Desarrollo y formación interna - Buen ambiente de trabajo No lo dudes y ¡Únete al equipo de Gallery Hotel Barcelona!