Trabajos Servicio al Cliente en Gràcia - Page 4Crear alertas

Sabías que en el Grupo Arcese estamos en plena transformación para convertirnos en una empresa de tecnología de transporte de mercancías, construyendo la logística del futuro? Únete a un equipo de talentos con un objetivo común: hacer que cada envío sea un éxito. ¿CÓMO SERÁ TU EQUIPO? El equipo de Customer Service coordina y gestiona las actividades relacionadas al servicio al cliente. ¿ERES LA PERSONA QUE ESTAMOS BUSCANDO? Experiencia previa en el puesto Eres una persona comunicativa Tienes un buen nivel de inglés ¿Como Customer Service Team Leader: Coordinación de las actividades internas del departamento de CS en función de las directrices dictadas desde su superior inmediato. Apoyo en la formación de los miembros del equipo (CS Agents) Gestión de clientes con operativas especiales. Dar apoyo en el servicio de atención a los clientes tanto internos como externos: proporcionar respuestas solicitadas tanto por email como vía telefónica. Seguimiento al cumplimiento de las disposiciones destinadas a garantizar el nivel de servicio, con respecto a los clientes/ o a la línea confiada por el responsable del departamento de CS. Actividades de resolución de problemas dirigidas al cliente, gestión de incidencias y solución. Verificar y apoyar el seguimiento del tránsito de mercancías dentro y fuera de la península Ibérica de los clientes que requieran esta información. Mantener el sistema de seguimiento de entregas, actualizado con la información de la trazabilidad de las mercancías y documentación de entrega en la medida en la cual se vaya recibiendo la información. Proporcionar la documentación que el cliente requiera conforme a mercancías entregadas (PODs, CMR) Apoyo en la gestión de KPI's para clientes y reports especiales Participación en la propuesta de mejoras de operativas internas enfocadas al servicio de calidad. ¿Un equipo apasionado. A continuación, conocerás al responsable de contratación y a otra persona del equipo de Recursos Humanos. ¡Arcese Group es una empresa de logística global, con 70 oficinas y más de 3.000 empleados en todo el mundo. Centrados en objetivos cada vez más ambiciosos, buscamos la Excelencia cada día. Creemos en la fuerza de la colaboración y nuestro objetivo es ofrecer a nuestros empleados la mejor experiencia a través de la pasión, la innovación, el espíritu emprendedor, la mentalidad digital y el liderazgo transformador. Nuestra cultura, nuestro liderazgo, nuestra gente, todos garantizan oportunidades iguales y justas para todos en todos los niveles de la organización. Sabemos que la diversidad es un hecho, la inclusión es una elección.

Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Native level of Danish Full professional level of English Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system A good listener who excels in teamwork and enjoys working collaboratively Hybrid working model Ability to work remotely from Europe (1 month per year) Unlimited access to our online learning platform for continuous development Private medical insurance (after 6 months) Final Interview in the Office

Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Native level of Danish Full professional level of English Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system A good listener who excels in teamwork and enjoys working collaboratively Hybrid working model Ability to work remotely from Europe (1 month per year) Unlimited access to our online learning platform for continuous development Private medical insurance (after 6 months) Final Interview in the Office

Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Native level of Danish Full professional level of English Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system A good listener who excels in teamwork and enjoys working collaboratively Hybrid working model Ability to work remotely from Europe (1 month per year) Unlimited access to our online learning platform for continuous development Private medical insurance (after 6 months) Final Interview in the Office

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Catalunya (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role is based in Catalunya and can be performed from our Barcelona office. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in Catalunya., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Catalunya and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity's solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have excellent communication skills and present yourself competently and confidently to partners and customers – both in Spanish, Catalan and English., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we'll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we're looking for hornets to grow long-term with us., • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!

Customer Service con inglés y SAP Somos una empresa del sector automoción en crecimiento, especializada en el suministro de componentes a fabricantes de primer nivel (OEM/Tier1). Apostamos por la calidad, la innovación y el servicio al cliente, trabajando en entornos JIT/JIS de máxima exigencia. Misión: Garantizar la atención integral a clientes OEM/Tier1, gestionando pedidos y entregas en entornos Just-In-Time/Just-In-Sequence (JIT/JIS), asegurando un nivel de servicio excelente y coordinando las áreas internas de producción, logística y calidad. Funciones: • Gestión de la cartera de pedidos en SAP., • Creación y mantenimiento de los datos maestros del módulo SD de SAP., • Comunicación clara y fluida con clientes internacionales y nacionales respecto a estatus de pedidos, retrasos, cambios en programaciones, calendarios y condiciones de suministro., • Planificar y coordinar entregas en entornos JIT/JIS, asegurando cero paradas de línea., • Resolver incidencias con rapidez y eficiencia (retrasos, reclamaciones, facturación)., • Controlar KPIs de servicio: OTIF, entregas JIS sin fallo, reclamaciones., • Introducción de pedidos cerrados y verificación de condiciones., • Coordinación y apoyo al resto de equipo de Shipment Planning, en la creación de reservas de transporte y gestión global de expediciones a clientes, teniendo en consideración la optimización de las cargas., • Control stock producto acabado y coordinación con el área de planificación con el objetivo de asegurar el suministro a tiempo a cliente., • Seguimiento/control del stock de productos en depósito en subcontratista., • Logística inversa; seguimiento y control stock de los embalajes vacíos de cliente., • Revisión y gestión de los portales de cliente y embalajes, avisos, planes de entrega y confirmación de capacidades., • Seguimiento de la satisfacción del cliente (TSO) con el objetivo de mantener las tasas en niveles A., • Control de gastos en transporte expediciones., • Experiencia mínima de 3 años, en posición similar en el sector automoción., • Conocimiento de SAP y manejo avanzado en portales EDI., • Inglés nivel alto; se valorará alemán o francés., • Excelentes habilidades de comunicación y negociación., • Incorporación estable en la empresa, con alta proyección de crecimiento., • Jornada completa, con horario flexible., • Salario competitivo, acorde a la experiencia y conocimientos aportados.

Axpe Consulting es una empresa líder en soluciones tecnológicas y consultoría estratégica, especializada en transformar organizaciones a través del aporte de soluciones en diseño digital, analítica de datos & IA, Cloud y desarrollo de software a medida. Con presencia global, experiencia en múltiples sectores y un enfoque en la excelencia, impulsamos la evolución tecnológica de nuestros clientes para alcanzar el éxito en un mercado competitivo. Nos hemos posicionado como una de las principales consultoras TI de referencia en nuestro país, con más de 20 años de experiencia venimos ejecutando proyectos de manera exitosa en más de 150 clientes. Estamos en búsqueda de un Account Manager con experiencia en el sector TI y un sólido historial trabajando con clientes del sector Telecomunicaciones, Industria, Energía, Banca, Seguros y AA.PP. La persona seleccionada será responsable de gestionar y desarrollar relaciones comerciales estratégicas con nuestros clientes clave, asegurando el crecimiento y la rentabilidad de las cuentas asignadas. Responsabilidades: • Gestionar la relación con clientes, entendiendo sus necesidades y ofreciendo soluciones tecnológicas adaptadas a sus requerimientos., • Desarrollar estrategias comerciales para fortalecer la relación con los clientes y detectar nuevas oportunidades de negocio., • Coordinar con equipos internos (ventas, preventa, operaciones y desarrollo) para garantizar la entrega exitosa de los proyectos., • Elaborar y presentar propuestas comerciales y seguimiento de ofertas., • Negociar contratos y acuerdos comerciales asegurando la rentabilidad y satisfacción del cliente., • Realizar seguimiento continuo de la evolución del mercado, tendencias tecnológicas y competencia., • Titulación en Administración de Empresas, Ingeniería en Telecomunicaciones, Economía o carreras afines., • Experiencia en roles de Account Manager, Sales Manager o posiciones similares en el sector TI., • Experiencia gestionando cuentas en los sectores de Telecomunicaciones, Industria, Energía, Banca, Seguros y AA.PP, • Habilidades comerciales y de negociación, con capacidad de construir relaciones a largo plazo con clientes., • Orientación a resultados y capacidad para trabajar con objetivos comerciales., • Experiencia en empresas de consultoría IT o integradores de tecnología., • Conocimiento de soluciones y servicios tecnológicos: Cloud, Infraestructura, Ciberseguridad, Software, IoT, Big Data, 5G, entre otros., • Conocimientos en metodologías ágiles y gestión de proyectos., • Incorporación a una empresa líder en soluciones tecnológicas., • Entorno de trabajo dinámico y con oportunidades de crecimiento profesional., • Desarrollo profesional y formación continua., • Paquete salarial competitivo y variable por desempeño.

Axpe Consulting es una empresa líder en soluciones tecnológicas y consultoría estratégica, especializada en transformar organizaciones a través del aporte de soluciones en diseño digital, analítica de datos & IA, Cloud y desarrollo de software a medida . Con presencia global, experiencia en múltiples sectores y un enfoque en la excelencia, impulsamos la evolución tecnológica de nuestros clientes para alcanzar el éxito en un mercado competitivo. Nos hemos posicionado como una de las principales consultoras TI de referencia en nuestro país, con más de 20 años de experiencia venimos ejecutando proyectos de manera exitosa en más de 150 clientes. Estamos en búsqueda de un Account Manager con experiencia en el sector TI y un sólido historial trabajando con clientes del sector Telecomunicaciones, Industria, Energía, Banca, Seguros y AA.La persona seleccionada será responsable de gestionar y desarrollar relaciones comerciales estratégicas con nuestros clientes clave, asegurando el crecimiento y la rentabilidad de las cuentas asignadas. Gestionar la relación con clientes, entendiendo sus necesidades y ofreciendo soluciones tecnológicas adaptadas a sus requerimientos. Desarrollar estrategias comerciales para fortalecer la relación con los clientes y detectar nuevas oportunidades de negocio. Coordinar con equipos internos (ventas, preventa, operaciones y desarrollo) para garantizar la entrega exitosa de los proyectos. Elaborar y presentar propuestas comerciales y seguimiento de ofertas. Negociar contratos y acuerdos comerciales asegurando la rentabilidad y satisfacción del cliente. Reportar el estado de las cuentas y el pipeline de oportunidades a la dirección comercial. Experiencia en roles de Account Manager, Sales Manager o posiciones similares en el sector TI. Experiencia gestionando cuentas en los sectores de Telecomunicaciones, Industria, Energía, Banca, Seguros y AA.Habilidades comerciales y de negociación, con capacidad de construir relaciones a largo plazo con clientes. Orientación a resultados y capacidad para trabajar con objetivos comerciales. Experiencia en empresas de consultoría IT o integradores de tecnología. Conocimiento de soluciones y servicios tecnológicos: Cloud, Infraestructura, Ciberseguridad, Software, IoT, Big Data, 5G, entre otros. Conocimientos en metodologías ágiles y gestión de proyectos. Nivel alto de inglés y otros idiomas. Incorporación a una empresa líder en soluciones tecnológicas. Desarrollo profesional y formación continua.

We are Applus+ Laboratories , the division of the Applus+ Group that provides testing, certification, and product development engineering services. In the IT & CYBERSECURITY laboratory , we are accredited to carry out cybersecurity evaluations on products under private certification schemes. We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others. We are looking for a highly motivated french speaking Junior/Mid Account Manager, passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services. Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services. Understand client needs and offer appropriate solutions that meet their digital security requirements. Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions. Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience. Participate in industry events and fairs to promote our services and expand our network of contacts. Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field ~2 years of experience in IT sales or cybersecurity. ~ Excellent oral and written communication skills in English and French ~ Passion for cybersecurity and a desire to learn and grow in the field of certification. ~ Full-time position Opportunity to work in an exciting, constantly growing industry and professional development. Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers). Are you passionate about cybersecurity? This is your company! Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

We are Applus+ Laboratories , the division of the Applus+ Group that provides testing, certification, and product development engineering services. In the IT & CYBERSECURITY laboratory , we are accredited to carry out cybersecurity evaluations on products under private certification schemes. We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others. We are looking for a highly motivated french speaking Junior/Mid Account Manager, passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services. Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services. Understand client needs and offer appropriate solutions that meet their digital security requirements. Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions. Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience. Participate in industry events and fairs to promote our services and expand our network of contacts. Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field ~2 years of experience in IT sales or cybersecurity. ~ Excellent oral and written communication skills in English and French ~ Passion for cybersecurity and a desire to learn and grow in the field of certification. ~ Full-time position Opportunity to work in an exciting, constantly growing industry and professional development. Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers). Are you passionate about cybersecurity? This is your company! Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

We are Applus+ Laboratories , the division of the Applus+ Group that provides testing, certification, and product development engineering services. In the IT & CYBERSECURITY laboratory , we are accredited to carry out cybersecurity evaluations on products under private certification schemes. We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others. We are looking for a highly motivated french speaking Junior/Mid Account Manager, passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services. Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services. Understand client needs and offer appropriate solutions that meet their digital security requirements. Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions. Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience. Participate in industry events and fairs to promote our services and expand our network of contacts. Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field ~2 years of experience in IT sales or cybersecurity. ~ Excellent oral and written communication skills in English and French ~ Passion for cybersecurity and a desire to learn and grow in the field of certification. ~ Full-time position Opportunity to work in an exciting, constantly growing industry and professional development. Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers). Are you passionate about cybersecurity? This is your company! Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

We are Applus+ Laboratories , the division of the Applus+ Group that provides testing, certification, and product development engineering services. In the IT & CYBERSECURITY laboratory , we are accredited to carry out cybersecurity evaluations on products under private certification schemes. We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others. We are looking for a highly motivated french speaking Junior/Mid Account Manager, passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services. Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services. Understand client needs and offer appropriate solutions that meet their digital security requirements. Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions. Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience. Participate in industry events and fairs to promote our services and expand our network of contacts. Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field ~2 years of experience in IT sales or cybersecurity. ~ Excellent oral and written communication skills in English and French ~ Passion for cybersecurity and a desire to learn and grow in the field of certification. ~ Full-time position Opportunity to work in an exciting, constantly growing industry and professional development. Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers). Are you passionate about cybersecurity? This is your company! Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

Take your career to the next level with Amaris Consulting as an Incident Manager – QoS MIM. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in building scalable, high-quality applications and is comfortable working across the entire stack. WHAT WOULD YOU NEED? ~ Native/C1 level in French and English . ~ Strong transversal IT knowledge across infrastructure, cloud, security, and IT operations. ~ Minimum ITIL Foundation certification . ~ University degree in IT, Engineering, or related field; Master's preferred. ~+4 years of experience in IT operations, incident management, or Major Incident Management (MIM) roles. ~ Proven ability to communicate clearly with C-Suite executives and high-level stakeholders. ~ Strong resilience under stress , multitasking, and ability to process, retain, and share complex information simultaneously via Teams, Outlook, or phone. ~ Knowledge of IT regulations (DORA, GDPR, ISO, NIST, BCP, Security) is a plus. ~ Tangential experience in audits and project management is beneficial. ~ Familiarity with tools: PagerDuty, Azure, AWS, ServiceNow, AVAYA, CISCO, CheckPoint, PALO ALTO, 365, Teams, Outlook, DevOps, JIRA, Confluence, Excel, Power BI . ~ Additional languages (Spanish, German, Italian, Portuguese, Arabic) are a plus. &##128073; WHAT WILL YOU BE DOING? Manage major IT incidents and coordinate rapid response across teams. Handle problem management and change management activities. Monitor IT systems primarily via Azure and manage alerts through PagerDuty . Address high-severity security incidents . Communicate effectively with global teams and executives , ensuring transparency and clarity. Maintain documentation of incidents, processes, and knowledge sharing . Participate in on-call rotation , ensuring timely response to critical situations. Collaborate with IT teams to analyze incidents, implement preventive measures, and improve QoS processes . Keep up to date with IT regulations, compliance standards, and best practices in IT operations. &##128640; WHY US? &##128640; Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer: Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions. Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars, and workshops. Take control of your training with a personal annual budget and company-paid certifications. Enjoy flexible policies, remote work options, and excellent social benefits such as transport and restaurant tickets, childcare support, and private health insurance. Benefit from our WeCare programme, which supports employees in critical situations. Unlock your full potential, both professionally and personally. Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability, or other characteristics.

About the company OMODA Motors, part of the Chery Group, is an international automotive brand expanding in Europe. Our European headquarters is in Barcelona, leading the brand's development across the region. &##This position is based fully on-site at our Barcelona office. &##Be the key legal partner for a fast-growing international automotive brand. • Shape compliance, governance, and risk management strategies for our European operations., • Gain exposure to cross-border legal challenges in Spain, Catalonia, and the wider EU., • Work closely with senior management in Barcelona and global HQ., • Draft, review, and negotiate contracts, agreements, and other legal documents., • Ensure compliance with Spanish, Catalan, and EU laws and regulations., • Support the establishment and implementation of the company's compliance management system., • Handle legal disputes, claims, and litigation, coordinating with external law firms when necessary., • Provide guidance on labor law, data protection (GDPR), and corporate governance matters., • Conduct legal risk assessments and deliver solutions to mitigate potential risks., • Prepare regular legal reports and updates for management and HQ., • Strong knowledge of Spanish labor law, commercial law, Catalan law, and EU compliance requirements., • Fluent in Spanish, Catalan, and English; Chinese is a plus., • Excellent legal drafting, negotiation, and analytical skills., • Career growth opportunities in a rapidly expanding automotive brand., • Direct exposure to international legal and compliance projects., • •

Take your career to the next level with Amaris Consulting as an Incident Manager – QoS MIM. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in building scalable, high-quality applications and is comfortable working across the entire stack. WHAT WOULD YOU NEED? ~ Native/C1 level in French and English . ~ Strong transversal IT knowledge across infrastructure, cloud, security, and IT operations. ~ Minimum ITIL Foundation certification . ~ University degree in IT, Engineering, or related field; Master's preferred. ~+4 years of experience in IT operations, incident management, or Major Incident Management (MIM) roles. ~ Proven ability to communicate clearly with C-Suite executives and high-level stakeholders. ~ Strong resilience under stress , multitasking, and ability to process, retain, and share complex information simultaneously via Teams, Outlook, or phone. ~ Knowledge of IT regulations (DORA, GDPR, ISO, NIST, BCP, Security) is a plus. ~ Tangential experience in audits and project management is beneficial. ~ Familiarity with tools: PagerDuty, Azure, AWS, ServiceNow, AVAYA, CISCO, CheckPoint, PALO ALTO, 365, Teams, Outlook, DevOps, JIRA, Confluence, Excel, Power BI . ~ Additional languages (Spanish, German, Italian, Portuguese, Arabic) are a plus. &##128073; WHAT WILL YOU BE DOING? Manage major IT incidents and coordinate rapid response across teams. Handle problem management and change management activities. Monitor IT systems primarily via Azure and manage alerts through PagerDuty . Address high-severity security incidents . Communicate effectively with global teams and executives , ensuring transparency and clarity. Maintain documentation of incidents, processes, and knowledge sharing . Participate in on-call rotation , ensuring timely response to critical situations. Collaborate with IT teams to analyze incidents, implement preventive measures, and improve QoS processes . Keep up to date with IT regulations, compliance standards, and best practices in IT operations. &##128640; WHY US? &##128640; Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer: Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions. Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars, and workshops. Take control of your training with a personal annual budget and company-paid certifications. Enjoy flexible policies, remote work options, and excellent social benefits such as transport and restaurant tickets, childcare support, and private health insurance. Benefit from our WeCare programme, which supports employees in critical situations. Unlock your full potential, both professionally and personally. Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability, or other characteristics.

Take your career to the next level with Amaris Consulting as an Incident Manager – QoS MIM. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in building scalable, high-quality applications and is comfortable working across the entire stack. WHAT WOULD YOU NEED? ~ Native/C1 level in French and English . ~ Strong transversal IT knowledge across infrastructure, cloud, security, and IT operations. ~ Minimum ITIL Foundation certification . ~ University degree in IT, Engineering, or related field; Master's preferred. ~+4 years of experience in IT operations, incident management, or Major Incident Management (MIM) roles. ~ Proven ability to communicate clearly with C-Suite executives and high-level stakeholders. ~ Strong resilience under stress , multitasking, and ability to process, retain, and share complex information simultaneously via Teams, Outlook, or phone. ~ Knowledge of IT regulations (DORA, GDPR, ISO, NIST, BCP, Security) is a plus. ~ Tangential experience in audits and project management is beneficial. ~ Familiarity with tools: PagerDuty, Azure, AWS, ServiceNow, AVAYA, CISCO, CheckPoint, PALO ALTO, 365, Teams, Outlook, DevOps, JIRA, Confluence, Excel, Power BI . ~ Additional languages (Spanish, German, Italian, Portuguese, Arabic) are a plus. &##128073; WHAT WILL YOU BE DOING? Manage major IT incidents and coordinate rapid response across teams. Handle problem management and change management activities. Monitor IT systems primarily via Azure and manage alerts through PagerDuty . Address high-severity security incidents . Communicate effectively with global teams and executives , ensuring transparency and clarity. Maintain documentation of incidents, processes, and knowledge sharing . Participate in on-call rotation , ensuring timely response to critical situations. Collaborate with IT teams to analyze incidents, implement preventive measures, and improve QoS processes . Keep up to date with IT regulations, compliance standards, and best practices in IT operations. &##128640; WHY US? &##128640; Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer: Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions. Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars, and workshops. Take control of your training with a personal annual budget and company-paid certifications. Enjoy flexible policies, remote work options, and excellent social benefits such as transport and restaurant tickets, childcare support, and private health insurance. Benefit from our WeCare programme, which supports employees in critical situations. Unlock your full potential, both professionally and personally. Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability, or other characteristics.

¿Te apasiona el diseño de cocinas y la atención al cliente? En Conforama buscamos un/a Coordinador/a de diseño y ventas de Cocinas Online Tus funciones principales &##128222; Contacto y seguimiento de Leads Llamadas y atención telemática a clientes . Filtrado y derivación a tienda según necesidades. Seguimiento en todas las fases del proyecto. Registro y mantenimiento de la información. &##128421;️ Diseño y cotización centralizada Creación de diseños y presupuestos para clientes. Back-up a tiendas que lo requieran de forma puntual. &##127919; Requisitos &##127891; Formación: No se requiere específica (se valorará en ventas y diseño). &##128197; Experiencia: Mínimo 1 año en funciones similares. &##127757; Idiomas: Inglés valorable. &##128187; Informática: Ofimática nivel medio + programas de diseño (Winner, Autokitchen, Carat, KitchenDraw, 2020...). &##128170; Competencias Comunicación y atención al cliente. Diseño de cocinas. Orientación comercial. &##127873; ¿Qué te ofrecemos? Contrato indefinido &##128200; Desarrollo profesional real Programa Conforama con Futuro &##127869;️ Retribución flexible (ticket restaurant, seguro médico...) &##128182; Salario competitivo (fijo + variable) ¿Te interesa? &##128073; ¡Aplica ahora y forma parte de nuestro equipo! #Conforama #Empleo #DiseñoDeCocinas #Ventas #OportunidadLaboral #CoordinadorDeCocinas

About the company OMODA Motors, part of the Chery Group, is an international automotive brand expanding in Europe. Our European headquarters is in Barcelona, leading the brand's development across the region. &##This position is based fully on-site at our Barcelona office. &##Be the key legal partner for a fast-growing international automotive brand. • Shape compliance, governance, and risk management strategies for our European operations., • Gain exposure to cross-border legal challenges in Spain, Catalonia, and the wider EU., • Work closely with senior management in Barcelona and global HQ., • Draft, review, and negotiate contracts, agreements, and other legal documents., • Ensure compliance with Spanish, Catalan, and EU laws and regulations., • Support the establishment and implementation of the company's compliance management system., • Handle legal disputes, claims, and litigation, coordinating with external law firms when necessary., • Provide guidance on labor law, data protection (GDPR), and corporate governance matters., • Conduct legal risk assessments and deliver solutions to mitigate potential risks., • Prepare regular legal reports and updates for management and HQ., • Strong knowledge of Spanish labor law, commercial law, Catalan law, and EU compliance requirements., • Fluent in Spanish, Catalan, and English; Chinese is a plus., • Excellent legal drafting, negotiation, and analytical skills., • Career growth opportunities in a rapidly expanding automotive brand., • Direct exposure to international legal and compliance projects., • •

Sabías que en el Grupo Arcese estamos en plena transformación para convertirnos en una empresa de tecnología de transporte de mercancías, construyendo la logística del futuro? Únete a un equipo de talentos con un objetivo común: hacer que cada envío sea un éxito. ¿CÓMO SERÁ TU EQUIPO? El equipo de Customer Service coordina y gestiona las actividades relacionadas al servicio al cliente. ¿ERES LA PERSONA QUE ESTAMOS BUSCANDO? Experiencia previa en el puesto Eres una persona comunicativa Tienes un buen nivel de inglés ¿Como Customer Service Team Leader: Coordinación de las actividades internas del departamento de CS en función de las directrices dictadas desde su superior inmediato. Apoyo en la formación de los miembros del equipo (CS Agents) Gestión de clientes con operativas especiales. Dar apoyo en el servicio de atención a los clientes tanto internos como externos: proporcionar respuestas solicitadas tanto por email como vía telefónica. Seguimiento al cumplimiento de las disposiciones destinadas a garantizar el nivel de servicio, con respecto a los clientes/ o a la línea confiada por el responsable del departamento de CS. Actividades de resolución de problemas dirigidas al cliente, gestión de incidencias y solución. Verificar y apoyar el seguimiento del tránsito de mercancías dentro y fuera de la península Ibérica de los clientes que requieran esta información. Mantener el sistema de seguimiento de entregas, actualizado con la información de la trazabilidad de las mercancías y documentación de entrega en la medida en la cual se vaya recibiendo la información. Proporcionar la documentación que el cliente requiera conforme a mercancías entregadas (PODs, CMR) Apoyo en la gestión de KPI's para clientes y reports especiales Participación en la propuesta de mejoras de operativas internas enfocadas al servicio de calidad. ¿Un equipo apasionado. A continuación, conocerás al responsable de contratación y a otra persona del equipo de Recursos Humanos. ¡Arcese Group es una empresa de logística global, con 70 oficinas y más de 3.000 empleados en todo el mundo. Centrados en objetivos cada vez más ambiciosos, buscamos la Excelencia cada día. Creemos en la fuerza de la colaboración y nuestro objetivo es ofrecer a nuestros empleados la mejor experiencia a través de la pasión, la innovación, el espíritu emprendedor, la mentalidad digital y el liderazgo transformador. Nuestra cultura, nuestro liderazgo, nuestra gente, todos garantizan oportunidades iguales y justas para todos en todos los niveles de la organización. Sabemos que la diversidad es un hecho, la inclusión es una elección.

¿Te apasiona el diseño de cocinas y la atención al cliente? En Conforama buscamos un/a Coordinador/a de diseño y ventas de Cocinas Online Tus funciones principales &##128222; Contacto y seguimiento de Leads Llamadas y atención telemática a clientes . Filtrado y derivación a tienda según necesidades. Seguimiento en todas las fases del proyecto. Registro y mantenimiento de la información. &##128421;️ Diseño y cotización centralizada Creación de diseños y presupuestos para clientes. Back-up a tiendas que lo requieran de forma puntual. &##127919; Requisitos &##127891; Formación: No se requiere específica (se valorará en ventas y diseño). &##128197; Experiencia: Mínimo 1 año en funciones similares. &##127757; Idiomas: Inglés valorable. &##128187; Informática: Ofimática nivel medio + programas de diseño (Winner, Autokitchen, Carat, KitchenDraw, 2020...). &##128170; Competencias Comunicación y atención al cliente. Diseño de cocinas. Orientación comercial. &##127873; ¿Qué te ofrecemos? Contrato indefinido &##128200; Desarrollo profesional real Programa Conforama con Futuro &##127869;️ Retribución flexible (ticket restaurant, seguro médico...) &##128182; Salario competitivo (fijo + variable) ¿Te interesa? &##128073; ¡Aplica ahora y forma parte de nuestro equipo! #Conforama #Empleo #DiseñoDeCocinas #Ventas #OportunidadLaboral #CoordinadorDeCocinas

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Spanish-speaking Customer Service Representatives. Customer Service Representative. Spend the Summer Working in Greece Spanish Customer Support Role! ️.

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At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for y

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ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. Employee discount on ASICS products.

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Provide frontline service to customers and route their calls to the appropriate department.Provide a friendly and efficient service in answering customer queries.Perform duties in a compliant manner in accordance with policies and procedures.Develop and maintain a working knowledge of our products.A