Trabajos Servicio al Cliente en El Camp D'en Grassot I Gràcia Nova - Page 2Crear alertasSin experiencia

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona como Customer Service con francés nativo en nuestras oficinas de Barcelona ¿Cuál será tu responsabilidad? · Atender, informar y asesorar al cliente para el mercado francés (Telefónicamente y vía mail) · Registrar, gestionar, controlar y realizar seguimiento de los pedidos. · Verificar y resolver incidencias (de pagos, transporte, etc.) · Gestión de la logística y del Transporte de los pedidos · Registro de devoluciones, abonos y cargos. · Controlar el envío de factura electrónicas · Gestionar las reparaciones · Administración de las BBDD (Mails) · Traducciones varias (Productos, contenido, Marketing, soporte marketing) Hard: Imprescindible francés, nativo, siendo valorable nivel medio – elevado de español. También se valorará aportar nivel medio de Excel, muy valorable experiencia en atención al cliente, Salesforce y SAP Soft: Experiencia y vocación por el trato con cliente, habilidades comunicativas, flexibilidad, orientación a resultados. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? · Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes! · Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos. · Trabajarás en un equipo multidisciplinar y multicultural. · Recibirás una retribución acorde a tu valía y experiencia · Tendrás un plan de retribución flexible · Disfrutarás de múltiples beneficios sociales · Tendrás el día libre en tu cumpleaños · Podrás teletrabajar 8 días al mes · Recibirás formación continua · Horario de lunes a viernes, de 10 a 19 horas. Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: · Quieres formar parte de un proyecto apasionante en constante evolución · Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos · Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete en la oferta

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting March). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to ___ to learn more about us! 🎉

Energizing a new world with Exide Technologies Exide Technologies () es un proveedor líder internacional de soluciones innovadoras y sostenibles de almacenamiento en baterías para aplicaciones industriales y de automoción. Con más de 135 años de experiencia, Exide ha desarrollado y comercializado globalmente baterías y sistemas innovadores, contribuyendo a la transición energética e impulsando un futuro más limpio. La cultura y la estrategia de Exide Technologies se centran en el reciclaje, la sostenibilidad y la responsabilidad medioambiental. La empresa cuenta con 11 plantas de fabricación y 3 de reciclaje en toda Europa, lo que garantiza la resistencia y una baja huella deCO2 con una cadena de suministro local. Con un equipo de 5.000 empleados, proporcionamos cada año soluciones y servicios de almacenamiento de energía por valor de 1.600 millones de euros a clientes de todo el mundo. La división Motion de Exide Technologies desarrolla baterías de tracción y cargadores de alta calidad para vehículos eléctricos. Nuestras innovadoras tecnologías, que incluyen baterías de plomo-ácido y de iones de litio, alimentan vehículos de manipulación de materiales y robótica. Ofrecemos cargadores eficientes, como el Solution Power Booster, que admite carretillas elevadoras de iones de litio y la integración de energías renovables. Nuestras soluciones digitales optimizan la gestión de las baterías, mejorando la eficiencia y la productividad generales. Nuestro enfoque centrado en el cliente fomenta las relaciones a largo plazo y los productos de alta calidad. Para nuestra creciente división Motion ubicada en Sant Just Desvern (Barcelona, España) a la mayor brevedad posible buscamos un Customer Service Specialist de manera temporal. Como Customer Service Specialist (temporary) te responsabilizarás de las siguientes funciones: • Atender las consultas de los clientes nacionales e internacionales a través de llamadas telefónicas, correos electrónicos u otras plataformas., • Proporcionar información sobre los productos y servicios que la empresa ofrece., • Procesar pedidos de clientes en el sistema, asegurando una entrada precisa., • Coordinar con otros departamentos para asegurar la entrega de los productos y servicios solicitados, así como la resolución de cualquier incidencia., • Seguimiento de pedidos, entregas, facturación y servicio postventa, • Alimentar la base de datos de clientes, • Gestión de pedidos a proveedores para mantener los niveles de stocks adecuados, así como gestión de inventarios., • Elaboración/emisión y envío de documentación para exportación, albaranes, packing lists, certificados de producto y EUR1 para ventas internacionales., • Gestión y coordinación del transporte., • Realización de gestiones diversas administrativas. ¿Qué buscamos?: • Formación profesional administrativa. Valorable formación y/o estudios relacionados con comercio internacional, exportación/importación., • Experiencia en ventas, • Castellano, catalán e inglés comercial fluido. Se valorará portugués y francés, • Conocimientos de ofimática (Paquete Microsoft Office, Oracle o ERP similar, SMAX), • Alta orientación al cliente., • Persona comunicativa, estructurada, autónoma, dinámica y proactiva con capacidad de trabajo en equipo. ¿Qué ofrecemos? Le ofrecemos un puesto de trabajo estimulante, responsable y variado en una división moderna y de rápido crecimiento dentro de una empresa internacional. Le espera un entorno de trabajo altamente colegiado con un margen razonable para la acción y la toma de decisiones. Recibirás interesantes oportunidades de desarrollo personal y profesional, así como un salario bruto básico y una compensación bruta basada en el rendimiento, dietas de viaje e iniciativas adicionales de bienestar corporativo. Otro punto a favor es nuestro sistema de horario flexible. Trabajar con nosotros significa estar comprometido y ser ágil. Nuestra cultura de aprendizaje continuo y nuestro compromiso con la sostenibilidad y la diversidad crean un entorno en el que puedes hacer crecer tus habilidades y tu carrera profesional. La energía: ¡eres tú! Juntos transformaremos el sector energético. Exide Technologies – Energizing a new world

Wolf Oil Corporation is an independent lubricants company. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner. We're hiring a proactive and results-driven Field Account Manager to spearhead the growth and activation of our lubricants brands, Wolf and Champion, in Catalonia. This role requires to be deeply engaged with the market, capable of building and nurturing strong relationships with distributors, key accounts, garages, workshops, and other stakeholders. You will focus on managing distributor relationships, co-developing strategies to drive sales and brand awareness, and actively prospecting for new business opportunities. You will also represent the company at market fairs and exhibitions to enhance visibility and expand networks. This role offers opportunities for growth, with potential to expand responsibilities and contribute to larger initiatives as you demonstrate success and drive impact. Your key responsibilities - not limitative: • Collaborate with distributors and key accounts to develop and execute strategies that drive sales, brand awareness, and market share growth., • Actively engage with garages, workshops, and distributor branches to promote product sell-out, provide technical training, and address customer needs., • Identify and pursue new business opportunities, expanding the customer base in the garage and workshop segments., • Partner with the marketing team and distributors to execute localized campaigns, support new product launches, and represent the company at fairs and exhibitions., • Foster alignment between distributors, garages, and internal teams to achieve business goals, monitor market trends, and share actionable insights to refine strategies. • You are based in Catalonia = must-have. Qualifications The ideal candidate combines strong sales expertise with excellent relationship-building skills and a deep understanding of market dynamics. Your key competencies: • You're fluent in Spanish, preferably also in Portuguese and you have a very good knowledge of English., • You demonstrate a strong drive to achieve objectives and deliver measurable results, taking initiative to address challenges and seize opportunities., • You're skilled at developing and nurturing strong, trust-based relationships with diverse stakeholders, including garages, workshops, and distributors., • You have a deep understanding of the automotive aftermarket or lubricants industry, in Spain, with a focus on distributor networks, garages, and workshops., • You're experienced in setting and achieving sales targets, negotiating agreements, and identifying cross-selling and upselling opportunities., • You excel in working across teams, fostering alignment, and effectively communicating insights and recommendations to diverse audiences. Ability to deliver technical training and guidance to distributors and customers., • You demonstrate potential and ambition to take on greater responsibilities, contributing to the company’s long-term success. Additional Information We offer you: • a varied and challenging role within a dynamic company, with ambitious projects on the horizon;, • a family atmosphere with a diverse and international team of more than 300 specialists;, • an organization where there is room for initiative and creativity, a culture known for collaboration & collegiality;, • a solid training and support with personal development at the core;, • a competitive remuneration package, including a company car and a motivational performance bonus plan. Our products We produce lubricants for all sorts of applications, from passenger cars to bikes and even construction machines, at our HQ in Hemiksem, Belgium. We blend these products in bulk as well as for our own two brands, Wolf and Champion. Thanks to the high quality of our products, we managed to engage in premium partnerships like WRC and Junior WRC, BMW EWC, Bud Racing,... Our Way of Working At Wolf Oil Corporation, our dynamic, innovative, and open structure reflects our values of being connected, committed to excellence, and entrepreneurial. This adaptability allows us to navigate the ever-changing realities of the industry with confidence. Like the essential flow of lubricants in an engine, our energy and teamwork drive us to go the extra mile, time after time. As an organization • We prioritize co-creation and teamwork, reflecting our belief in being truly connected., • We maintain an agile and open approach, minimizing focus on hierarchy., • We stay attuned to the world around us, fostering authentic, long-term business relationships. Our colleagues • Embody an entrepreneurial and adventurous spirit., • See change as a catalyst for growth, embracing innovation., • Share a can-do mentality, ready to roll up their sleeves when needed., • Work pragmatically, both as individuals and in teams, staying committed to excellence in everything they do.

Colaboración como Autónomo (Freelance) | Barcelona / Remote En ZØR THERMAL buscamos un/a Account Manager / Business Developer para colaborar como profesional autónomo, apoyando el seguimiento y desarrollo del mercado español. Somos una empresa portuguesa especializada en soluciones sostenibles y reutilizables para la cadena de frío, con actividad en los sectores alimentario y farmacéutico. Trabajamos con clientes que valoran la fiabilidad, la cercanía y relaciones profesionales a largo plazo. La colaboración será en modalidad remote, con una fase inicial de formación presencial en nuestra sede y contacto continuo con el equipo ZØR. OBJETIVO DE LA COLABORACIÓN Acompañar de forma estructurada las oportunidades comerciales en España, apoyar la relación con clientes y contribuir a las actividades comerciales y de marketing. RESPONSABILIDADES • Seguimiento y gestión de oportunidades comerciales en España, • Concertación y preparación de reuniones con clientes y partners, • Presentación de soluciones ZØR y elaboración de propuestas comerciales, • Seguimiento de clientes y apoyo a la fidelización, • Refuerzo de la presencia de ZØR en LinkedIn y redes profesionales, • Apoyo a acciones de marketing digital, • Trabajo coordinado con el equipo interno de ZØR PERFIL BUSCADO, • Profesional autónomo (freelance) con actividad abierta, • Perfil empático, responsable y organizado, • Buenas habilidades de comunicación y relación con clientes, • Interés por funciones comerciales y desarrollo de negocio, • Comodidad con herramientas digitales y CRM (valorable), • Español nativo o fluido, • Portugués y/o inglés: valorable, • Experiencia previa en ventas, account management o funciones similares: valorada CONDICIONES DE COLABORACIÓN, • Modelo: Prestación de servicios como autónomo, • Honorarios fijos anuales: entre 25.000 € y 28.000 €, según experiencia y alcance de la colaboración, • Pago mensual mediante factura, • El variable no es contractual y podrá existir como premio discrecional de la empresa, asociado a KPTI/objetivos, según resultados y desempeño, • Modalidad remote, con formación inicial incluida, • Relaciones profesionales basadas en la confianza, • Comunicación clara y cercana, • Responsabilidad y autonomía . Juntos iremos evolucionando, construyendo relaciones sólidas y proyectos con sentido.

🌍 We’re Hiring: B2B Enterprise Sales Account Manager (Mission-Driven Startup) Join a fast-growing, impact-focused startup where your work directly supports global sustainability and positive change. You’ll manage and grow a portfolio of B2B partners, building long-term relationships and helping organizations turn ambition into real-world environmental impact. With lots of interest and usage of their products, you will be in an exceptional opportunity to manage current customers, help them drive as much value as possible and manage retention, upsell and cross-selling. Working from the company's beautiful office head quarters you will play a key role in growth and expansion. Your impact: • Own and grow a portfolio of mission-aligned B2B partners, from Enterprise Customers to SMB/Mid-Market, across a variety of industries., • Close inbound leads effectively and quickly., • Deepen relationships through trust, value, and results., • Expand accounts through thoughtful upselling and cross-selling, with a view to expand each account spend and increase revenue., • Act as a connector between clients and internal product/operations teams, • Spot risks early and protect long-term partnerships., • Ensure smooth execution of projects through close operational follow-up to the onboarding team. You bring • Fluency in English & French (Spanish a plus), • B2B account management or SaaS experience, • Must have experience in a start-up environment, • A relationship-first, impact-driven mindset, • Exceptional self-driven, organisational skills and resilient attitude, • Strong communication and negotiation skills, • Comfort with digital tools, CRMs, and data, • Ownership, curiosity, and a bias for action Why join: • Be part of a purpose-led startup making real change through partnerships, • Permanent contract with competitive salary, • Flexible hours and hybrid work, • A collaborative, ambitious, and values-driven team, • Room to grow as the company grows 🚀 👉 If you want your work to matter, we’d love to hear from you. Salary • €35,000 to €40,000 base salary annually, plus a bonus based on performance, approximately €5,000 a year., • This position requires onsite working at the company's office., • International team-mates and open atmosphere with an inspiring office environment.

En Hanbai estamos colaborando con Eltex en la búsqueda de Account Managers para sus oficinas en Barcelona! 🚀 Sobre Eltex Somos una empresa de electrificación del hogar dentro del sector de energías renovables. Instalamos placas solares, aerotermia, baterías y cargadores eléctricos, con una misión clara: hacer fácil, rápida y accesible la electrificación del hogar, cuidando al cliente de principio a fin gracias a procesos propios y tecnología desarrollada in-house. 🚀 Sobre el rol El equipo de Account Managers es clave para Eltex. Su misión es acompañar al cliente desde el cierre de la venta hasta la completa fidelización, gestionando incidencias, dudas, ampliaciones y nuevas oportunidades comerciales. 🎯 ¿Cuál será tu misión? Garantizar una excelente experiencia de cliente, resolviendo incidencias, coordinando áreas internas y detectando oportunidades de venta adicionales. 🛠️ ¿Qué harás en tu día a día? • Gestionar una cartera de clientes desde el cierre comercial en adelante., • Resolver dudas, incidencias y hacer seguimiento del estado de cada proyecto., • Coordinarte con equipos técnicos, comerciales y operativos., • Gestionar ampliaciones de producto (upselling y cross-selling)., • Llamar a leads entrantes para concertar visitas comerciales., • Trabajar activamente la fidelización, referidos y embajadores locales. 👀 ¿Qué buscamos? • Perfil resolutivo, empático y con actitud comercial., • Ganas de “adueñarse” del cliente y construir relaciones a largo plazo., • Capacidad de trabajar en equipo y comunicarse con diferentes áreas., • Experiencia previa en customer success, account management o atención al cliente (valorable)., • Español imprescindible. Inglés y catalán son un plus (no excluyente)., • Actitud positiva, energía y compromiso con el proyecto. 🎁 ¿Qué ofrecemos? • Oficinas modernas en el hub tech de Barcelona., • Equipo joven, cercano y colaborativo., • Departamento en pleno crecimiento, con oportunidades reales de desarrollo., • 22 días de vacaciones + todos los viernes de agosto libres., • Buen ambiente: fruta, café, actividades de equipo, run club, eventos y afterworks., • Proyecto estable, con impacto real en sostenibilidad y tecnología.

As our new Account Manager, you will drive growth across Iberia by developing key customer relationships and uncovering high-value business opportunities. You'll focus on increasing profitability through exciting new prospects and building long-term partnerships that make a real impact. You’ll lead sales activity across the region (including South of France), supporting distributors to achieve growth targets and strong commercial performance. You’ll build and maintain strategic relationships with key customers, ensuring long-term partnerships and achievement of sales objectives. A key part of your role will be identifying and developing new business opportunities across the Scott Bader product range, working closely with cross-functional teams to drive profitable growth and support successful product launches. Some of your key responsibilities: • Lead sales across Iberia and the South of France, supporting distributors to meet targets and follow pricing and quality standards., • Build strong customer relationships to ensure long-term technical and commercial partnerships., • Develop new business opportunities using Scott Bader’s full product range and capabilities., • Ensure excellent service, working with teams to manage projects, fulfil orders, and improve forecasting., • Support product launches and contribute to early growth in new markets and technologies. What do I need to be successful in this role? • Proven sales experience in an industrial environment, with a strong track record in sales and account management., • Excellent communication skills in English and Spanish; French language is a plus., • Confident in pricing and term negotiations, can spot high value prospects and close deals., • Strong data-management skills, with experience using corporate databases and sales reporting tools., • Willingness to travel regularly across Spain, Portugal and the South of France. What’s in it for me? • A competitive salary alongside inclusion into our company bonus scheme. Our Group Staff Bonus & Profit Performance Pay bonus scheme reinforces the Scott Bader principle of working together for a common goal and sharing in our successes., • Enhanced employer pension contribution — Scott Bader will contribute 5% toward your pension, supporting your future financial wellbeing., • 21 days of annual leave, plus 8 paid holidays and public holidays — We also offer the opportunity to purchase an additional 5 day’s annual leave in case you need a couple of extra days., • Life cover provided, along with long service recognition, wellbeing support, and access to a variety of employee benefit schemes and discounts., • We offer all our employees one full day per year to complete volunteering work of your choice which is fully paid. Alongside this, if you are thinking about fundraising for your favourite charity or local community event, we will happily match the funds that you have raised up to a maximum of €1000 in any one year., • Company car provided for work-related travel. Who are Scott Bader? Scott Bader is an employee-owned global manufacturer of advanced composites, structural adhesives and functional polymers. Established in 1921, we have a century of expertise in manufacturing high-quality, innovative products for a variety of markets around the world. Scott Bader now employs 800 people across 7 manufacturing sites and 18 offices worldwide. We are committed to expanding our global reach, with recent ventures including North America, India, Japan and Australia, while continuing to build on our reputation for innovation, outstanding quality and technical expertise. Scott Bader is different to most other companies. Our business is based on the simple principle of maintaining a balance between our social purpose and business needs. In 1951 we became the first UK company to hold a Common Ownership Certificate when the Bader family handed over their shares to The Scott Bader Commonwealth Limited – in simple terms, this means that Scott Bader colleagues own and are responsible for the success and overall wellbeing of the company. Diversity & Inclusion Our aim is to create an environment that is welcoming to all people, and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

The Role: The Account Manager need to be experts in our products and how to drive value from them and; their customers’ businesses and industries. They will hold commercial responsibility for all accounts within the shared portfolio, so they will lead all conversations relating to renewals as well as being responsible for finding and managing upsell opportunities. • Develop a deep knowledge of your customers’ businesses to identify growth opportunities., • Excellent cross functional collaboration to deliver outstanding customer outcomes., • Alongside your Customer Success Manager (CSM), create action tailored plans on how to drive additional value, ROI, training and increase adoption., • Provide the best advice on how our data can improve their business practices and increase their ROI., • Be responsible for identifying, managing and closing upsells., • Stay up to date on any future product releases and ensure the value of such updates are understood to demonstrate this to your customer base., • Be a customer advocate and a great collaborator.

Bienvenido a Drenting, tu destino de confianza para el alquiler de vehículos de ocasión! Somos una empresa especializada en el renting de vehículos de ocasión, ofreciendo una solución flexible, económica y sin complicaciones para particulares y empresas. Contamos con una amplia variedad de coches de diferentes marcas, modelos y gamas, cuidadosamente seleccionados y revisados para garantizar su excelente estado y rendimiento. Como empresa comprometida con la innovación y la satisfacción del cliente, buscamos a un Customer Service apasionado y motivado para unirse a nuestro equipo. ¿Estás listo para formar parte de una empresa dinámica y en crecimiento? ¡Únete a nosotros y sé parte de la experiencia Drenting! Objetivo: Gestión de los servicios solicitados por los clientes en todas las etapas del proceso de pre-venta y venta del alquiler, asegurando una correcta comunicación con el cliente para brindarle una experiencia positiva con Drenting. Funciones: • Recibir solicitudes de los clientes y contactarlos vía llamada, email y chat web para negociar el servicio de Renting., • Identificar oportunidades de negocio y generar leads., • Comunicar necesidades al área de operaciones para poder ofrecer el vehículo ideal al cliente., • Generar proforma para el cliente., • Coordinar traslados y validación de vehículos con el departamento de Operaciones., • Coordinar documentación del vehículo con el departamento de Operaciones., • Generar y coordinar firma de contrato con el cliente., • Estrategias de fidelización con clientes., • Seguimiento de contratos durante el periodo de renting., • Mantener actualizada la base de datos de clientes y deals en el CRM. Requerimientos: • Negociación, • Atención y escucha activa, • Capacidad analítica, • Paciencia, • Empatía, • Buena comunicación, • Capacidad para recabar información valiosa del cliente., • Estudios relacionados completados o en curso., • Experiencia: 1 año. Condiciones: • Contrato indefinido., • Oportunidad de crecimiento en la empresa en este nuevo modelo de negocio., • Horarios rotativos., • Comisiones. Únete a nosotros Drenting es un empleador que ofrece igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los empleados. Drive Me - Impulsando el éxito, juntos.

Sobre Emocional En___ somos un centro de psicología y formación que combina lo mejor de la tecnología con lo mejor de las personas. Ayudamos a más de 200 empresas y más de 20.000 personas cada día a mejorar su salud mental y emocional. Descripción del puesto Buscamos psicólogos/as generales sanitarios para colaborar en un programa de ayuda dirigido a trabajadores. La función principal será prestar apoyo psicológico breve y orientación emocional a personas trabajadoras en modalidad online. El horario se divide en: • De 9:00 a 20:00, • De 20:01 a 8:59 La atención será en formato telefónico o videollamada, según cada caso. Se trata de estar pendiente del teléfono que proporcionaremos para el servicio, organizar las horas de guardia junto con otros profesionales y dar apoyo cuando sea necesario. Es compatible con cualquier otro proyecto en el que estés participando. Si en algún momento no puedes atender la llamada, no tendrías que colgarla ni gestionarla tú directamente, ya que habrá otro profesional de guardia que podrá asumirla. Se trata de un proyecto de guardia 24/7 y estamos buscando a profesionales con cierta disponibilidad. Funciones principales • Atención psicológica individual breve, • Intervención en crisis emocionales, • Orientación y derivación a recursos externos cuando proceda, • Participación en talleres y actividades de bienestar emocional, • Registro de intervenciones conforme al protocolo del servicio Requisitos mínimos • Licenciatura o Grado en Psicología, • Habilitación como Psicólogo/a General Sanitario/a, • Colegiación profesional, • Experiencia valorable de 5 años en este ámbito( sin contar prácticas y que sea acreditable ) Se valorará • Formación en intervención en crisis, estrés laboral o burnout Cómo postular Envía CV + titulaciones, colegiación y certificados de experiencia y formación a , , y con asunto “Psicología Cataluña” .

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Essential Duties and Responsibilities • Promptly enter purchase orders to meet or exceed the agreed to service levels., • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Ensure actions align with AAT strategy., • Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Education & Experience: Education: • Bachelor´s degree in any field; preferably with knowledge of foreign trade and logistics., • Languages (Mandatory): English (C1), French (C1) and Spanish (C1) Experience: • Minimum 2 years’ experience in Customer Service/Care roles within B2B business segment. Skills: • Excellent verbal and written communication skills., • Ability to work under pressure and successfully handle multiple priorities., • Strong critical thinking skills, understanding when escalation is necessary., • Strong problem-solving and analytical reasoning skills., • Leader in promoting and engaging work environment., • Utilizes data (KPIs) to drive business results., • Experience working with international teams. Equal Employment Opportunity: Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage: Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.

Are you an experienced Business Travel Consultant passionate about delivering exceptional service to VIP and executive clients? Do you thrive in complex, high-touch environments where attention to detail and problem-solving really matter? Are you fluent in French and English and looking to join an international company with real impact? Then this Business Travel Consultant – Executive Care role could be your next career move! Our client is a fast-growing, global company in the corporate travel and expense management space, working with high-value clients across multiple markets. You will join a newly created, specialized team dedicated to providing premium, end-to-end travel support for executive and VIP travelers. Key languages • Full professional level of French, • Full professional level of English Main responsibilities • Act as the primary travel advisor for executive and VIP clients, ensuring a premium service experience at every stage, • Coordinate and manage end-to-end corporate travel arrangements, including air, rail, accommodation, and ground transport, • Anticipate and respond effectively to urgent requests, last-minute changes, and travel disruptions, • Handle complex cases and escalations with professionalism, discretion, and efficiency, • Build strong relationships with internal stakeholders across Commercial, Operations, and Account teams, • Ensure all bookings, changes, and communications are accurately documented in internal systems, • Contribute to service quality improvements by sharing feedback, best practices, and operational insights, • Use performance data and customer feedback to continuously enhance the client experience Core skills/experience • Solid background in business travel management or a similar customer-facing travel role, • Previous exposure to executive-level or high-touch clients in demanding service environments, • Strong understanding of airline ticketing, fare structures, reissues, refunds, and disruption handling, • Confident decision-maker with the ability to stay calm and effective under pressure, • Highly organised, with strong attention to detail and the ability to manage multiple cases simultaneously, • Proactive mindset with a customer-first approach and strong ownership of tasks, • Experience in premium service, contact center, or corporate travel environments is an advantage What's on offer • Permanent, full-time contract, • Hybrid work model (3 days per week in the office), • Private health insurance, • Life insurance coverage, • 12 therapy or coaching sessions for you and your loved ones, • Flexible compensation plan to suit your needs, • 17 weeks of parental leave in the first year, • 16 paid hours of volunteer work per year, • 20 days per year to work from anywhere, • Language classes: English, Catalan, and Spanish, • 4-week sabbatical after 5 years with the company Our recruitment process? • Step 1: Interview with our Recruiter, • Step 2: Interview with Team lead plus GDS assessment (on-site), • Step 4: Interview with Operations Manager and Director

Are you ready to make a significant impact in a global, rapidly growing company? Look no further! We're seeking a talented affiliate executive to join our team at our office in Sant Cugat del Vallès, just outside of Barcelona. About Us: Founded in 2021, BYTETRAVEL has quickly become a leading provider of auxilliary (ancillaries) services for the travel industry. Our products are: · VISAGOV: Tourist and business travel visas to 70 countries · ROAMIC: Esim card for internet connection in 190 countries · PRIOVIP: VIP Lounges in 1.800 airports · GLOBELY: Travel assistance and insurance More services to come soon Our diverse clientele spans the Spain, USA, UK, Germany, Japan, Australia, and beyond. As a key member of our team, you'll play a pivotal role in our business operations, and supporting our continuous growth and expansion. Bytetravel is listed in the Spanish Stock Market (BME Scaleup) Why Join Us? ● Real Impact: See the tangible results of your work. ● Professional Growth: Your journey with us directly impacts our company's success. ● No Strict Rules: We value creativity and innovation. ● Global Market: Contribute to reshaping the travel industry Responsibilities: • Recruit, onboard, and manage affiliates, influencers and content creators in the travel space., • Collaborate across Marketing, Sales and Product, teams to ensure alignment and delivery, • Create and manage affiliate campaigns, promotions, competitions, and incentive schemes to drive high-quality traffic and conversions., • Monitor performance, optimise funnels, and ensure KPIs on volume, quality, and ROI, • Manage affiliate tracking platforms - netoworks and reporting, producing clear performance insight and recommendations., • Identify and launch new growth opportunities across regions, channels, and platforms Relevant Experience: • At least 2 years’ experience in affiliate marketing, partnership or performance marketing., • Demonstrate a strong understanding of performance marketing, digital acquisition, tracking, and optimisation., • Show a proven track record in growing or scaling affiliate programs in travel industry, • Have extensive experience in outbound sales/sales development and have successfully managed the full sales cycle from prospecting and lead generation through to opportunity creation and closing. Key Skills: • Strong relationship-building with product, contracting, and commercial teams, • Experience with affiliate integrations, ancillary upselling, and value-added service packaging are a plus, • Skilled in pitching solutions that enhance the end-user (traveler) experience while driving partner revenue Location & Language: • Based near our office in Sant Cugat del Valles (Barcelona), • Fluent in English and Spanish, • French, or German are strong assets depending on region What We Offer: • Flexible working hours, • Remote work 1 day per week, • REAL Stock options, we are a listed in the BME Scaleup Stock market, • Private Health insurance, • Permanent contract, • Attractive commissions & bonus incentives., • Team building activities

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: - Handle calls through CRM agent portal - Create quotations and orders via SAP system - Expedite and communicate expected delivery times to customers - Offer basic product advice to individual customer needs (at least catalogue knowledge) - Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of Czech and advanced English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract: from 7:00 to 15:00 - Salary: 18.900 euros gross/year up to 4.000 euros gross/year bonus - Great office location in Barcelona - Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1700985

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. Why You’ll Love Working with Us At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Your Day-to-Day: - Deliver exceptional customer support through phone, email, chat, and digital channels - Provide pre- and post-sales guidance, ensuring every customer feels valued and understood - Maintain expert knowledge of products and collections - Log and manage all interactions within our systems, meeting SLA and quality standards - Escalate issues as needed to ensure seamless customer satisfaction - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed What You Bring to the Team: - C2 Polish and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Strong communication skills — written, verbal, warm, and professional - Ability to build rapport quickly and show genuine empathy - Organized, reliable, and able to prioritize in a fast-paced environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Proactive, positive, and adaptable — a true “can-do” mindset - Passion for fashion, styling, and helping customers feel their best What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Salary 19,000 euros gross/year + up to 1,800 euros gross/year in bonus - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1690684

Job Description Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. Why You’ll Love Working with Us At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Your Day-to-Day: - Deliver exceptional customer support through phone, email, chat, and digital channels - Provide pre- and post-sales guidance, ensuring every customer feels valued and understood - Maintain expert knowledge of products and collections - Log and manage all interactions within our systems, meeting SLA and quality standards - Escalate issues as needed to ensure seamless customer satisfaction - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed What You Bring to the Team: - C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Strong communication skills — written, verbal, warm, and professional - Ability to build rapport quickly and show genuine empathy - Organized, reliable, and able to prioritize in a fast-paced environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Proactive, positive, and adaptable — a true “can-do” mindset - Passion for fashion, styling, and helping customers feel their best What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Salary 19,000 euros gross/year + up to 3,300 euros gross/year in bonus - Great office location in Barcelona - Full paid training on the company and the project youll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1690681

Grupo Caffo Grupo Caffo es una empresa familiar italiana con más de un siglo de historia en el mundo de los espirituosos. Con profundas raíces en Calabria, somos embajadores del Made in Italy en más de 100 países a través de marcas icónicas como Cinzano y Vecchio Amaro del Capo. Tradición, calidad e innovación son los pilares que guían nuestro crecimiento internacional. Logistics & Customer Service (Supply Chain) Specialist – Barcelona La persona seleccionada será responsable de gestionar el ciclo completo order-to-invoice para el mercado español, asegurando un alto nivel de servicio y eficiencia operativa. Asimismo, colaborará estrechamente con el Country Manager en los procesos de previsión de demanda y planificación. Buscamos un perfil organizado, analítico y orientado al detalle, con mentalidad colaborativa y capacidad para integrar excelencia operativa con visión comercial. Principales Responsabilidades Customer Service Gestión integral de pedidos, desde su recepción hasta la facturación. Seguimiento del nivel de servicio y definición de acciones correctivas. Coordinación continua con los equipos Comercial, Marketing y Finanzas. Operaciones Logísticas Gestión y supervisión de flujos de reposición y entregas. Seguimiento de indicadores de servicio. Coordinación de inventarios y soporte en procesos de auditoría. Control y reporting de costes logísticos. Demand Planning Apoyo en el proceso de forecasting. Gestión de cambios de portafolio y seguimiento del ciclo de vida de producto. Experiencia y Competencias Formación en Supply Chain, Ingeniería o Administración de Empresas. Español nativo, inglés fluido e italiano (muy valorado). Mínimo 2 años de experiencia en Customer Service y Logística en una compañía de Gran Consumo(experiencia en bebidas/espirituosos valorable). Experiencia en planificación de demanda. Nivel avanzado de Excel. En Grupo Caffo creemos en el crecimiento constante, en la ambición construida sobre la tradición y en el valor de las personas que quieren dejar huella. Nuestro lema, Semper ad Maiora —siempre hacia cosas mayores— refleja nuestra vocación de superación continua y nuestro compromiso con quienes desean crecer junto a nosotros en un proyecto internacional con alma italiana.

Buscamos un/a Customer Service Representative para incorporarse a una empresa internacional, dando soporte al área de servicio técnico y gestionando las actividades internas relacionadas con almacén, proveedores y satisfacción del cliente. Coordinar y dar soporte a todas las actividades del negocio de Servicio (excepto las tareas técnicas de calibración y reparación), asegurando una gestión eficiente del almacén, el apoyo al equipo técnico y una excelente experiencia para el cliente. ¿Gestión del almacén: control de entradas y salidas de equipos, emisión de albaranes y actualización de sistemas de seguimiento ✔ Introducción y actualización de datos de equipos en el sistema de gestión ✔ Contacto directo con clientes para el envío de presupuestos y seguimiento de su satisfacción ✔ Soporte al cliente en coordinación con el servicio técnico ✔ Apoyo en la organización de servicios in situ y comunicación con clientes ✔ Planificación y seguimiento de actividades de calibración, control de calidad y satisfacción ✔ Gestión de equipos demo: inspección, mantenimiento y calibración periódica ✔ Seguimiento de KPI y previsiones de carga de trabajo para optimizar la capacidad operativa Experiencia en logística o empresas de distribución (valorable) &##Bilingüe en español y catalán, Inglés fluido (B2, C1) &##Persona resolutiva, organizada y con atención al detalle ✨ Perfil proactivo, autónomo y con iniciativa ✨ Capacidad para trabajar en equipo Contrato temporal: sustitución de una baja. &##Salario acorde a experiencia

Buscamos un/a Customer Service Representative para incorporarse a una empresa internacional, dando soporte al área de servicio técnico y gestionando las actividades internas relacionadas con almacén, proveedores y satisfacción del cliente. Coordinar y dar soporte a todas las actividades del negocio de Servicio (excepto las tareas técnicas de calibración y reparación), asegurando una gestión eficiente del almacén, el apoyo al equipo técnico y una excelente experiencia para el cliente. ¿Gestión del almacén: control de entradas y salidas de equipos, emisión de albaranes y actualización de sistemas de seguimiento ✔ Introducción y actualización de datos de equipos en el sistema de gestión ✔ Contacto directo con clientes para el envío de presupuestos y seguimiento de su satisfacción ✔ Soporte al cliente en coordinación con el servicio técnico ✔ Apoyo en la organización de servicios in situ y comunicación con clientes ✔ Planificación y seguimiento de actividades de calibración, control de calidad y satisfacción ✔ Gestión de equipos demo: inspección, mantenimiento y calibración periódica ✔ Seguimiento de KPI y previsiones de carga de trabajo para optimizar la capacidad operativa Experiencia en logística o empresas de distribución (valorable) &##Bilingüe en español y catalán, Inglés fluido (B2, C1) &##Persona resolutiva, organizada y con atención al detalle ✨ Perfil proactivo, autónomo y con iniciativa ✨ Capacidad para trabajar en equipo Contrato temporal: sustitución de una baja. &##Salario acorde a experiencia

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting March). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting March). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding , el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países , entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno . Nos encontramos en plena búsqueda de RECAMBISTA. ¿Recepción, clasificación y almacenamiento de recambios y materiales. Gestión de stock y control de inventario. Preparación y entrega de pedidos a clientes internos y externos. Atención y asesoramiento en mostrador sobre recambios y accesorios. Realización de pedidos a proveedores y seguimiento de entregas. Mantenimiento del orden y la seguridad en el almacén. Uso de sistemas informáticos de gestión (ERP, catálogo de recambios, etc.). Experiencia previa como almacenero, recambista o puesto similar en automoción. Conocimientos de recambios y componentes de vehículos. Manejo de herramientas informáticas y sistemas de gestión de almacén. Capacidad de organización, atención al detalle y trabajo en equipo. Experiencia en concesionarios, talleres o tiendas de recambios. Carnet de conducir B. ¿Contrato de interinidad &##127760; Descuentos especiales de empleados VGRS &##127775; Ubicación: Zona Franca, Barcelona &##128205; Si buscas una empresa que valore tu talento y tus iniciativas , te brinde crecimiento profesional , compartes nuestros valores acerca de la responsabilidad hacia el medio ambiente y sociedad , y, además, vienes dispuesto a asumir nuevos retos uniéndote a un gran equipo… ¡Nos encantará saber de ti! &##Nosotros te entregamos la llave de tu nueva carrera y tú solo… ¡ acelera ! &##128663;

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador? Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en en Sant Cugat del Valles. Tus principales funciones serán: - Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales. - Comprobación, verificación y grabación de la información facilitada por los clientes. - Realizar las gestiones operativas o administrativas con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones. - Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes realizadas. Beneficios: - Contratación INDEFINIDA directamente con MAPFRE - Salario fijo 17.638,6€ brutos anuales k + variables por consecución de objetivos. - El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada parcial de 7,5h h/día. - Jornada completa de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes. Si estás interesado/a, no dudes en inscribirte en esta oferta. Te esperamos

Si buscas incorporarte en una compañía con un ambiente joven y dinámico y desarrollar tu carrera profesional en el área de Sales, en Leyton te damos la oportunidad. Llevamos 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles sin experiencia requerida, pero con muchas ganas de crecer en el mundo empresarial, para iniciar una carrera con nosotros en nuestra oficina de Barcelona. ¿Cómo sería tu día a día como Team Leader? Gestión y liderazgo del equipo Coordinar y supervisar al equipo de call center. Acompañar y formar a las nuevas incorporaciones durante el proceso de onboarding. Gestionar el día a día del equipo, identificando de forma proactiva oportunidades de mejora tanto a nivel operativo como estructural. Detectar talento dentro del equipo, impulsando su desarrollo y crecimiento . Seguimiento de objetivos y KPIs Definir y realizar el seguimiento de los objetivos diarios, semanales y mensuales. Controlar los principales KPIs del equipo: Número de llamadas a números diferentes. Citas concertadas. Ratio de conversión a citas realizadas. Analizar resultados individuales y grupales. Proponer e implementar acciones orientadas a la mejora continua de la productividad. Calidad, argumentario y coaching Escuchar y evaluar llamadas de manera periódica a través de herramientas como Digivoice y Aircall. Realizar sesiones de coaching tanto individuales como grupales. Detectar necesidades formativas y coordinar acciones de mejora. Garantizar la correcta cualificación de las visitas concertadas. Gestión operativa Resolver incidencias del día a día relacionadas con herramientas y consultas del equipo. Supervisar el correcto registro y actualización de la información en el CRM. Comunicación y reporting Actuar como nexo de unión entre el equipo de call center y el manager comercial. Comunicar cambios de campaña, mensajes clave y prioridades estratégicas. Elaborar informes de resultados y evolución del equipo. Participar en reuniones de seguimiento y en iniciativas de mejora continua. ¿Qué ofrecemos como tu futura empresa? Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión Jornada completa con flexibilidad de entrada y de salida: L – J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30 Jornada intensiva el mes de agosto Ubicación en Sant Cugat del Vallès. Teletrabajo 1 día a la semana después de los 3 meses. Beneficios sociales de seguro médico y retribución flexible en concepto dietas Frutas, café, e infusiones gratis ilimitadas en la oficina Podrás disfrutar del día de tu cumpleaños libre

Corporate Travel Agent (English & German) &##127757;✈️ &##Location: Barcelona/hybrid &##Employment Type: [Full-time / Permanent] Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. &##Career development in a fast-growing SAP-focused tech environment ✅ We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Process corporate credit card statements related to travel expenses. Several years of experience working in a corporate travel agency (e.g., Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Excellent communication skills in English and German . Amadeus Selling Platform (cryptic) English and German fluency

¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador? Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en en Sant Cugat del Valles. Tus principales funciones serán: • Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales. - Comprobación, verificación y grabación de la información facilitada por los clientes. - Realizar las gestiones operativas o administrativas con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones. - Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes realizadas. Beneficios: • Contratación INDEFINIDA directamente con MAPFRE - Salario fijo 17.638,6€ brutos anuales k + variables por consecución de objetivos. - El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada parcial de 7,5h h/día. - Jornada completa de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes. Si estás interesado/a, no dudes en inscribirte en esta oferta. ¡Te esperamos!

Buscamos un/a Customer Service Representative para incorporarse a una empresa internacional, dando soporte al área de servicio técnico y gestionando las actividades internas relacionadas con almacén, proveedores y satisfacción del cliente. Coordinar y dar soporte a todas las actividades del negocio de Servicio (excepto las tareas técnicas de calibración y reparación), asegurando una gestión eficiente del almacén, el apoyo al equipo técnico y una excelente experiencia para el cliente. ¿Gestión del almacén: control de entradas y salidas de equipos, emisión de albaranes y actualización de sistemas de seguimiento ✔ Introducción y actualización de datos de equipos en el sistema de gestión ✔ Contacto directo con clientes para el envío de presupuestos y seguimiento de su satisfacción ✔ Soporte al cliente en coordinación con el servicio técnico ✔ Apoyo en la organización de servicios in situ y comunicación con clientes ✔ Planificación y seguimiento de actividades de calibración, control de calidad y satisfacción ✔ Gestión de equipos demo: inspección, mantenimiento y calibración periódica ✔ Seguimiento de KPI y previsiones de carga de trabajo para optimizar la capacidad operativa Experiencia en logística o empresas de distribución (valorable) &##Bilingüe en español y catalán, Inglés fluido (B2, C1) &##Persona resolutiva, organizada y con atención al detalle ✨ Perfil proactivo, autónomo y con iniciativa ✨ Capacidad para trabajar en equipo Contrato temporal: sustitución de una baja. &##Salario acorde a experiencia

Customer Service Specialist (French & English) – Industrial Sector We are recruiting a Customer Service Specialist for a medium sized industrial company , nationally based and operating in international markets . The position is located in Sant Cugat del Vallès and offers a stable role in a family-owned company with an excellent working environment . Your main responsibilities: Order management from receipt to delivery Follow-up of shipments and delivery dates Handling customer incidents and claims Coordination with factory and logistics teams Daily contact with customers in French and Spanish Collaboration with Sales, including a supportive commercial component Your profile: +3 years of experience in Customer Service (industrial sector is a plus) Fluent French and English – both mandatory Other languages will be valued Highly organized, responsible and customer-oriented Strong communication skills and high adaptability Comfortable working in an international environment What’s on offer: Permanent contract Full-time position (8-hour working day) On-site role in Sant Cugat del Vallès Salary according to experience Flexible mindset, long-term stability Very positive working atmosphere in a people-oriented Interested in a stable role where your languages and customer focus really matter? Apply or contact us for more information (confidential process).

Corporate Travel Agent (English & German) &##127757;✈️ &##Location: Barcelona/hybrid &##Employment Type: [Full-time / Permanent] Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. &##Career development in a fast-growing SAP-focused tech environment ✅ We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Process corporate credit card statements related to travel expenses. Several years of experience working in a corporate travel agency (e.g., Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Excellent communication skills in English and German . Amadeus Selling Platform (cryptic) English and German fluency

¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador? Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en en Sant Cugat del Valles. Tus principales funciones serán: - Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales. - Comprobación, verificación y grabación de la información facilitada por los clientes. - Realizar las gestiones operativas o administrativas con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones. - Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes realizadas. Beneficios: - Contratación INDEFINIDA directamente con MAPFRE - Salario fijo 17.638,6€ brutos anuales k + variables por consecución de objetivos. - El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada parcial de 7,5h h/día. - Jornada completa de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes. Si estás interesado/a, no dudes en inscribirte en esta oferta. Te esperamos

Descripción del puesto Buscamos un/a Customer Service Representative para incorporarse a una empresa internacional, dando soporte al área de servicio técnico y gestionando las actividades internas relacionadas con almacén, proveedores y satisfacción del cliente. Misión del rol Coordinar y dar soporte a todas las actividades del negocio de Servicio (excepto las tareas técnicas de calibración y reparación), asegurando una gestión eficiente del almacén, el apoyo al equipo técnico y una excelente experiencia para el cliente. ¿Qué harás? ✔ Gestión del almacén: control de entradas y salidas de equipos, emisión de albaranes y actualización de sistemas de seguimiento ✔ Introducción y actualización de datos de equipos en el sistema de gestión ✔ Contacto directo con clientes para el envío de presupuestos y seguimiento de su satisfacción ✔ Soporte al cliente en coordinación con el servicio técnico ✔ Apoyo en la organización de servicios in situ y comunicación con clientes ✔ Planificación y seguimiento de actividades de calibración, control de calidad y satisfacción ✔ Gestión de equipos demo: inspección, mantenimiento y calibración periódica ✔ Seguimiento de KPI y previsiones de carga de trabajo para optimizar la capacidad operativa El perfil que buscamos Experiencia en logística o empresas de distribución (valorable) Bilingüe en español y catalán, Inglés fluido (B2, C1) Buena capacidad organizativa Perfil ágil y dinámico Habilidades clave ✨ Persona resolutiva, organizada y con atención al detalle ✨ Perfil proactivo, autónomo y con iniciativa ✨ Capacidad para trabajar en equipo Condiciones Contrato temporal: sustitución de una baja. Salario acorde a experiencia

Customer Service Representative | Barcelona | Part-Time / Full-Time (20h – 40h weekly) DaoPay, a leading international payment service provider with over 23 years of experience, is looking for motivated students or young professionals to join our team in Barcelona. This is a great opportunity to gain valuable experience in a fast-growing FinTech company. Your tasks: • Support users predominantly with DaoPay Phone Payments (PaybyCall/SMS) and other services • Provide customer support (levels 1–3) via chat, email, phone, and post • Work closely with internal departments to resolve queries and B2B merchants • Follow processes and resolve customer issues swiftly Your Profile: • Ideal for students looking to enter the workforce and gain valuable experience, optimal for IT or Business students • Fluent communication skills in English is required, German is advantageous • Customer-focused, solution-oriented, and a reliable team player • Tech-savvy with good MS Office skills • Based in Barcelona with work permission to work in Spain We Offer: • A dynamic, international work environment • Real opportunities for professional growth and skill development • Weekly team lunches and daily healthy snacks • Flexible onsite working hours (20–40h/week), no weekends or night service • Centrally located office in the center of Barcelona Interested? Then apply here via LinkedIn, and feel free to share any additional information you see fit.

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

About the Company : Join our dynamic startup in the heart of the fashion industry, where creativity meets innovation. We're passionate about delivering exceptional customer experiences and disrupting the fashion scene with our unique products and services. About the Role : We are seeking a dedicated Customer Service Assistant to join our team ASAP and assist in providing unparalleled support to our valued customers. As a pivotal member of our startup, you'll engage with customers through various channels, ensuring their inquiries are addressed promptly and effectively. Your passion for the fashion industry, coupled with exceptional communication skills, will drive customer satisfaction and contribute to our brand's success. Responsibilities : Customer Engagement : Interact with customers via email, WhatsApp, and Instagram to provide assistance, resolve inquiries, and ensure a seamless shopping experience. Order Management : Process orders, track shipments, and handle returns or exchanges efficiently, maintaining accurate records and ensuring timely resolution. Product Knowledge : Develop a deep understanding of our product offerings, staying updated on inventory, features, and promotions to provide informed assistance to customers. Issue Resolution : Address customer concerns and complaints with empathy and professionalism, seeking solutions to ensure their satisfaction and loyalty to our brand. Feedback Management : Gather customer feedback and insights, relay them to relevant teams, and contribute to continuous improvement efforts to enhance the overall customer experience. Cross-functional Collaboration : Collaborate with internal teams, including Sales, Marketing, and Product Development, to relay customer insights and contribute to initiatives aimed at enhancing customer satisfaction and loyalty. Administrative Tasks : Assist with administrative duties such as maintaining customer databases, generating reports, and performing other tasks to support the customer service function. Qualifications : Previous Customer Service Experience : Previous experience in customer service or related roles, preferably within the fashion industry. Excellent Communication Skills : Exceptional verbal and written communication skills to effectively engage with customers and internal teams. Fluency in English and Spanish : Proficiency in both English and Spanish languages to cater to our diverse customer base. Customer-Centric Approach : A strong dedication to delivering excellent customer service and ensuring customer satisfaction at all times. Strong problem-solving abilities : The ability to handle challenging situations with tact and diplomacy. Experience with Excel/Google Sheets : At an intermediate to advanced level. Ability to prioritize tasks : In a fast-paced environment. High level of attention to detail : And accuracy in data entry and order processing. Flexibility : To adapt to changing priorities. Preferred Skills : Passion for Fashion : A genuine interest in the fashion industry, with a keen eye for trends, styles, and brands. Pay range and compensation package : If you're passionate about fashion and dedicated to delivering exceptional customer experiences, we'd love to hear from you! Join our team and be part of a startup that's reshaping the fashion industry one customer at a time. Apply now and embark on an exciting journey with us! Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices.

Younited es una de las fintech de mayor crecimiento en Europa, operando en Francia, Italia, España y Portugal. Fundada en 2011, desembarcamos en España en 2017 y en Portugal en 2018 con un objetivo claro: revolucionar el crédito al consumo con una experiencia 100% digital, transparente y responsable. Somos la única plataforma de crédito al consumo totalmente digital con licencia de entidad de crédito en Europa, y además una B Corp, reflejo de nuestro compromiso por un impacto positivo en la sociedad y las finanzas de nuestros clientes. Formamos parte del grupo cotizado Younited Financial S.A., listado en Euronext Paris y Euronext Amsterdam, lo que respalda nuestra solidez financiera y visión a largo plazo. Con más de 500 personas en Europa, una década de trayectoria y fuertes inversores institucionales, combinamos escala, estabilidad y ambición para transformar el mercado del crédito. Estamos buscando a una persona para unirse a nuestro equipo de Atención al Cliente en España , alguien con ganas de aportar, con orientación al servicio y la motivación de ofrecer una experiencia excelente a nuestros usuarios. Este rol es ideal para personas proactivas, con buena comunicación, sensibilidad hacia el cliente y capacidad para gestionar incidencias de forma eficaz. Trabajarás en estrecha colaboración con distintos equipos para garantizar que cada interacción con nuestros clientes sea clara, resolutiva y alineada con nuestros valores. Funciones Emisión y recepción de llamadas a los clientes de la entidad para asesorarles y aclarar dudas sobre el producto. Gestión de correos relacionados con consultas e incidencias de los clientes. Gestión de correos vinculados a reclamaciones formales, asegurando un tratamiento adecuado y dentro de los plazos establecidos. Apoyo en la integración y adaptación de los procesos de atención al cliente. Recopilación de información y actualización de reportes destinados al área de Operaciones. Gestión de pagos anticipados, amortizaciones y su correcta imputación en los sistemas internos. Mantenimiento de un nivel de servicio óptimo, contribuyendo a mejorar la experiencia del cliente. Requisitos Atención al cliente y comunicación: Experiencia gestionando consultas por teléfono y email, resolviendo incidencias y reclamaciones, idealmente en entornos financieros. Capacidad para comunicar de forma clara, cercana y orientada a soluciones. Gestión administrativa y herramientas digitales: Conocimientos básicos de procesos administrativos y dominio de Outlook, Excel, CRM y herramientas ofimáticas. Organización, detalle y resolución: Habilidad para priorizar, manejar distintos volúmenes de trabajo, revisar documentación y datos con precisión y resolver problemas de forma ágil. Orientación al servicio: Enfoque constante en ofrecer una atención de calidad y en mejorar la experiencia del cliente. Qué ofrecemos Contrato indefinido. Flexibilidad horaria y modelo híbrido de trabajo, para que puedas equilibrar tu vida personal y profesional. Un entorno diverso e inclusivo, donde la transparencia, la colaboración y el respeto forman parte de nuestro día a día. ¿Te gustaría formar parte del futuro del crédito en España? Si te motiva trabajar en una fintech con propósito y quieres aportar impacto real ayudando a nuestros clientes, nos encantará conocerte.

Corporate Travel Agent (English & German) ✈️ Location: Barcelona/hybrid Employment Type: [Full-time / Permanent] Are you ready to grow your career in a dynamic, international environment? Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. Why Join Us? ✅ Team-oriented culture with continuous collaboration ✅ Career development in a fast-growing SAP-focused tech environment ✅ Friendly, inclusive, and dynamic workplace Position Overview We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. The ideal candidate has several years of hands-on experience in a corporate travel environment (e.g., Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Key Responsibilities ✅ Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Collaborate with travel vendors and internal stakeholders to optimize travel programs and improve cost efficiency. Process corporate credit card statements related to travel expenses. Purchase travel services such as hotel accommodations for meetings and events. Qualifications Several years of experience working in a corporate travel agency (e.g., Amex GBT, BCD Travel, FCM). Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Strong organizational and multitasking skills. Excellent communication skills in English and German . Knowledge of IATA regulations . Essential Skills & Tools Amadeus Selling Platform (cryptic) OBE Concur Travel English and German fluency IATA knowledge

El Centro Tecnológico del Notariado , constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país. Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y eficientes, contribuyendo a la excelencia en la función pública que el Notariado presta a la sociedad, a la vez que posibilita la colaboración de los notarios con la Administración Pública, el sector financiero y otros organismos de relevancia. Tras más de 20 años, el Centro Tecnológico del Notariado ha consolidado su papel estratégico, siempre comprometidos con el desarrollo profesional y personal de nuestros equipos. Únete a nuestros retos y empecemos a construir el futuro de un sector clave. Deseamos incorporar un Operador/a telefónica de atención al cliente para participar en nuestros proyectos. Estas son las tareas que se realizan en este departamento: -La resolución telefónica de todas las incidencias que te sean asignadas, responsabilizándote del alcance de los objetivos (en plazo, calidad y medios), realizando un seguimiento de las mismas hasta su resolución. -Participarás en la elaboración de informes, tanto a nivel de usuario como a nivel corporativo contribuyendo al mantenimiento y actualización de la base de datos de conocimientos de manuales y preguntas más frecuentes. -Colaborarás en la documentación de los productos para los usuarios. -Participarás en el análisis y propuesta de soluciones a los problemas más recurrentes desarrollando procedimientos de prevención y proponiendo mejoras también de los procesos y procedimientos del área de soporte. Requisitos mínimos -Experiencia en atención telefónica al cliente -Persona proactiva, metódica y organizada. ¿Qué te ofrecemos? -Un equipo altamente especializado y con herramientas tecnológicas innovadoras. -Acompañamiento y formación continua para tu crecimiento profesional. -Oportunidades de desarrollo y proyección dentro de la compañía. -Salario competitivo además de otros beneficios: -Estabilidad empresarial (somos cliente final). -Contrato indefinido. -Modelo híbrido presencial, 2 días de teletrabajo a la semana. -Desarrollo de carrera profesional y plan de formación continua. -Parking gratuito. -Tickets restaurante. -Retribución flexible (ticket transporte, ticket guardería, otros...). -Condiciones competitivas en seguro médico, internet, telefonía, wellness. Ubicación: Sant Cugat del Vallès (Plaza Xavier Cugat 2, Ed. A). El servicio está dividido en varios equipos que gestionan distinta tipología de casos, por lo que, si crees que encajas con algunos requisitos de la oferta, no dudes en inscribirte, ya que contarás con un proceso de formación y acompañamiento constantes. Creemos firmemente en la igualdad de oportunidades. Fomentamos un entorno de trabajo inclusivo donde cada persona puede desarrollarse plenamente, sin importar su origen, género, raza, religión, orientación sexual, edad o cualquier otra característica personal. Estamos convencidos de que la diversidad es una de las claves para el éxito y crecimiento de nuestra organización. ¡Te animamos a unirte a nuestro equipo y aportar tu perspectiva única!

Hey future intern! &##If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!&##As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. and awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting March). &##Full time from Monday to Friday, 10h to 19h + 1 hour lunch. &##500€/net per month. &##Office is based in center of Barcelona, Spain. &##Free unlimited coffee, tea & fruits! &##Events in the office: Pizza Day&##127829;. &##Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Corporate Travel Agent (English & German) &##127757;✈️ &##Location: Barcelona/hybrid &##Employment Type: [Full-time / Permanent] Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. &##Career development in a fast-growing SAP-focused tech environment ✅ We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Process corporate credit card statements related to travel expenses. Several years of experience working in a corporate travel agency (e.g., Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Excellent communication skills in English and German . Amadeus Selling Platform (cryptic) English and German fluency

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Busquem un/a Business Travel Consultant per incorporar-se a la nostra agència de viatges en ple creixement, per unir-se a l'equip de viatges corporatius a Barcelona . La persona seleccionada serà responsable de gestionar reserves i assessorament a clients empresarials, garantint un servei eficient, personalitzat i d’alta qualitat. Funcions principals: Gestió integral de viatges corporatius (vols, hotels, trens, lloguer de cotxes, etc.). Assessorament personalitzat als clients segons les seves polítiques de viatge. Emissió, modificació i reemissió de bitllets a través d’Amadeus. Resolució d’incidències i gestió de canvis d’última hora. Seguiment de reserves i control de qualitat del servei. Coordinació amb proveïdors i equips interns. Compliment dels estàndards de qualitat i procediments interns. Requisits Experiència prèvia com a Business Travel Consultant o agent de viatges corporatius. Domini obligatori d’Amadeus. Català i castellà fluids (oral i escrit). Es valorarà l’anglès. Capacitat de treballar sota pressió i gestionar múltiples sol·licituds. Orientació al client i habilitats comunicatives. Persona organitzada, resolutiva i amb atenció al detall. Es valora : Experiència en agències de viatges corporatius. Coneixement de polítiques de viatge i gestió de comptes corporatius. Experiència amb altres eines GDS. Oferim Incorporació a una empresa sòlida i en creixement. Bon ambient de treball i equip col·laboratiu. Condicions competitives segons experiència. Possibilitats de desenvolupament professional.

¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador? Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en en Sant Cugat del Valles. Tus principales funciones serán: - Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales. - Comprobación, verificación y grabación de la información facilitada por los clientes. - Realizar las gestiones operativas o administrativas con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones. - Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes realizadas. Beneficios: - Contratación INDEFINIDA directamente con MAPFRE - Salario fijo 17.638,6€ brutos anuales k + variables por consecución de objetivos. - El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada parcial de 7,5h h/día. - Jornada completa de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes. Si estás interesado/a, no dudes en inscribirte en esta oferta. Te esperamos

¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador? Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en en Sant Cugat del Valles. Tus principales funciones serán: - Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales. - Comprobación, verificación y grabación de la información facilitada por los clientes. - Realizar las gestiones operativas o administrativas con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones. - Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes realizadas. Beneficios: - Contratación INDEFINIDA directamente con MAPFRE - Salario fijo 17.638,6€ brutos anuales k + variables por consecución de objetivos. - El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada parcial de 7,5h h/día. - Jornada completa de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes. Si estás interesado/a, no dudes en inscribirte en esta oferta. Te esperamos